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Puma Complaints & Reviews

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Updated: Oct 25, 2024
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Puma reviews & complaints page 14

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P
Payalgu
Mar 26, 2021
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Puma Flip flops

I have purchased Puma Flip Flops Limepunch-black 9 373299 |
37329904_9 from Flipkart two months back. Now the same is under warranty and I need replacement as the product is broken within 2 months....
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Deepak Dogayan
Mar 26, 2021
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Bag backpack

Address: Village gawal, west nimar, Village gawal west nimar

I purchased it 5-6 months ago and now its stiching is breaking and starts opening ....
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Deepesh bishnoi
Mar 13, 2021
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Defect slippers

THE SLIPPERS CONDITIONS HAS GONE WORST IN JUST few months O[censored]SE, It has started breaking from side on its own .I had purchased the slippers in lockdown time, in the month of August 2020. I have been disappointed very much by the quality of the slippers. If some some is spending 3 thousand rupees on slippers at list it should provide the service of the amount we are paying for it. I just want the replacement ASAP....
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amit1meena
from Najafgarh, Delhi
Mar 6, 2021
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Puma Blue track pant.

Website: Flipkart

SIR

This is to inform you that I had ordered a blue puma track pant from flipkart on 19 Jan 2021 n it was delivered on 23rd Jan..

Now..not even 2 months has passed...the fabric has deteriorated drastically to the extent that it is almost damaged..the material delivered to me was not of good quality..so I request ur kindself to either replace it or refund the amount as the product is carrying 3 months domestic...
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H
hariombirthare@gmail.com
Feb 4, 2021
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Puma men ceylon ii ind running shoe sole torn

Address: 106 RPS DDA flats mansarover park Shahdara delhl

Puma men Ceylon ii ind running shoe white sole torn after one month
delivery 26.12.20
tracking id[protected]
TXN id[protected]
Hariom sharma
[protected]...
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S
Soumya bhuyan
Jan 28, 2021
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Product got damaged before warranty

Website: Amazon

I brought my shoes just a month before and it got damage on regular use ...I brought it from Amazon and not the seller is not responding. The product says it's have 90 days warranty...what to do...
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Lata Raju
from Chennai, Tamil Nadu
Jan 20, 2021
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Defect in product/Old stock

Dear Sir,

I had purchased a track suit on 17/06/2020. Details are given below :-

Product no. AD G2X2QD3301169

Style no.[protected]

Bill No. 11653 ( not clear) last digit has got truncated.

Place of purchase - Puma Sports India Pvt Ltd, TTK Road, Store No. 99, Alwarpet, Tamilnadu.

Within 3 months o[censored]sing the track suit, I observed that there were...
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Komal Chhabra
from New Delhi, Delhi
Jan 20, 2021
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Puma not refunding my money even after 11 months of returning the product

Address: Bhopal

I bought a tracksuit (order id[protected] online from Puma India website (www.puma.com) on 31 Jan 2020 for rs. 2549, which they delivered to me but due to size problem I want to exchange the product. As their policy, they don't exchange the product so I return the product by the adopting full procedure. And the product got successfully reached their warehouse on 25th Feb 2020. But till now date I have not got my refund. I have sent many...
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NishilJain
from Mumbai, Maharashtra
Jan 15, 2021
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Order placed on website but it's not processed even after the payment is deducted

I ordered from puma website and paid at the same time with my credit card via payu, my cart got empty and the amount was deducted from my credit card for which I got message from my bank, but I didn't got any message from puma about my order or confirmation of order. What to do please help me?...
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I ordered two shoes from puma while one shoes was good but the other was tight .so i returned the tight shoes . After passing the quality check the shoe reached there warehouse on 11th december . After giving me an initial cashgram link, that expired the moment i tried to claim it . Now even after repeated emails and calls and after more than 1 month they are still not repaying /refunding my money.every time i put any enquiry they say forwarded...
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This is regarding a order I placed on Puma website Order no[protected] Puma X one 8 pro cap prepaid order, however this was way too big for me and basis their return policy I requested for a return blue dart collect the cap on the 17th of dec and there is no sign of the refund . I have written several emails to which I have received only hold response also their customer care no only goes on hold so again no response . Very disappointing experience...
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Harshit chaubey
Jan 6, 2021
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Puma eco lite backpack

Address: Mahesh nagar colony, samneghat, varanasi-221005

My product is damage. I want replacement assoon as possible. I did not expect this types of products from puma. And if it's not get replaced i will never buy any product from puma....
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shivani nauriyal
Jan 4, 2021
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Refund not received since last 1 month

Hi,
I have ordered one man jacket of 3600rs from puma india. It’s been more than one month now they’ve not returned my money. I keep calling and mailing these people. They don’t revert and answer my calls. I don’t know what to do please help...
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Shariq Jafri
from Delhi, Delhi
Jan 1, 2021
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Cracks in upper side of Puma Sport shoes

I had purchased Puma Sports Shoes from Hyderabad 3days back from today but in only just one wearing both shoes cracked from upper side ....
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Shipra Prakash
from Pune, Maharashtra
Dec 31, 2020
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Issue with size

Address: patna

I have bought shoes from Puma store Patna. I got an issue with size. Puma store salesman informed that it won't be exchanged after the bill amount has been paid as the product is in the sale....
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Simran Gurnani
Dec 5, 2020
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Refund not received in 24 days

Hello,
In regards with order number.[protected] the puma credits as refund for my return with 2160 still does not reflect in my account when I login with the same email id. I have reported the issue several times through mail as your phone number does not exists. Please look into this matter as soon as possible. As my money is stuck from last 24 days nad I am unable to use it. Please plese help....
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Attaur
Nov 24, 2020
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Puma Ignite Net Fit shoes

Address: Chembur Mumbai

I purchased these pair not more than a year ago. I paid almost 10000 bucks for them. And within 10-12 times of wearing the outer bottom part has got scratches over it. What sort of quality you provide when customer pays you large amount. I used them only while going to gym. That too rarely as I kept it with more care...
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Address: Harish, type2, 31G, ICAR-IIHR, hesaraggatta, Bangalore-560089

I am a regular customer of puma products. I am from Bangalore. I use to buy tshirts, shoes, cap and bag in puma outlet shop ( bagalagunte in Bangalore) almost all the products which I was bought are of very poor quality. In all the product symbol is coming off, which is most important thing which everyone is looking for in puma brand. I was totally upset with this. So worst. I thought of dis promoting the brand....
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Alpa Kothari
Nov 18, 2020
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Running shoes

Address: 291,Kothari,7 main 36 cross 4 block jaynagar Bangalore 560011

I had taken puma sport shoes 6 months back and now there has become holes in my shoes...
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R
Ruban Kumar
Nov 6, 2020
Jul 28, 2022
This thread was updated on Jul 28, 2022
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Puma Online Scam - Not refunding money even after product return

I purchased a shoe online from puma India site and it got delivered. Fitting was not perfect for my running so I returned back the next day itself. This happened on Aug 20, After that u received redeem link to get my money but it got expired then another link generated and that too got expired. After a week I didn't get any mails/messages for my refund amount so I contacted them and mailed them. The customer agent told you will get the link...
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