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Puma Complaints & Reviews

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Updated: Oct 25, 2024
Complaints 591
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Puma reviews & complaints page 26

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V
vikas1381
from Chandigarh, Chandigarh
Dec 25, 2014
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Regarding pasting defect in my PUMA Shoes FAAS 300 V3 Model

Address: Chandigarh, Chandigarh

This is to inform you that I have purchased this shoe from Banglore (MG-1 Mall) on 11.11.2014 and I hardly used only a week after that I found the pasting of the shoes from the front side (Toes Top Side) was not ok and after that I checked it completely at my own and some of my friends also noticed the improper shining when we look it right from the Top and from the very front side because the pasting was dismounted slowly n slowly in the...
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Ravinder_yadav
from Mumbai, Maharashtra
Dec 12, 2014
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i bought puma shoes online order num 100004604 and when i received the shoes i found it very uncomfortable in wearing.

Address: Faridabad, Haryana

I think issue is your size chart mention that US 8 =UK 7 buts its very uncomfortable for me. i request you to plz replace the show from US8 to US7 size. its my humble request .please help me out. Regards Ravinder [protected], [protected]...
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Muskan Varshney
from Agra, Uttar Pradesh
Dec 11, 2014
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problem with shoes

Dear, I bought a pair of shoes " Puma Women's Mobium Elite v2 Wn's Mesh Running Shoes" worth rs 7999 on 12 April 2014 and for a long its fabric has started cutting from sides, its condition has gone worst I want it to be replaced or repaired. Kindly take steps and response ASAP....
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richashyam
from Shimoga, Karnataka
Dec 2, 2014
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shrinking of the long paints

Address: Jaipur, Rajasthan

Dear this is richa from jaipur as i have bought two long pants from G-15 Ground floor MGF mall Jaipur. After wash they shrinks. i got them altter according to my height and now after wash they become like short pants. now what soulhd i do with product of a valuable and reputed company. richa ....
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Grewal Tejinder
from Bengaluru, Karnataka
Nov 25, 2014
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Ruptured shoes from toe

Address: Ludhiana, Punjab

Dear sir/mam I am big fan of puma brand I have purchased many shoes of this brand I have purchased running shoes of 11.8.14 aim very disappointed by this shoes it has ruptured from upper side of toe I have used only for running I have buy it with the collection of 4 month pocket money that time shop keeper advice me it go for long time but it ruptured very early you should reply it with positive response ......
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Anuj Dhiman
from New Delhi, Delhi
Oct 29, 2014
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Defective Merchandise received

Address: New Delhi, Delhi

To Whom It May Concern I wish to complain about A shoes pair whose artical no is 30521901 Grimme low that I purchased on 24 july 2014 at puma showroom Cannaught Place (CP2). I am complaining because this shoes pair got damaged second time within 30 days of purchase firstly it was damaged from your manufacturing end so you guys replaced it in 10 days. Again i had same issue in next 16 days and when i contacted you guys at showroom itself...
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mitanshgupta
from Hyderabad, Telangana
Oct 24, 2014
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defective shoe

Address: New Delhi, Delhi

I purchased a PUMA BMW MOTORSPORT SHOE on 7th AUGUST, 2014. I wore that shoe only four times and the stitches of the shoes start coming out for its right shoe. I used to be proud customer of PUMA and only preferred PUMA for my footwear but with this type of quality I'm really surprised. I have given that back to the PUMA showroom from where I have purchased it and they told me that they will call me but its more than a week and there is no...
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kapil_kumar_gejha
from Delhi, Delhi
Sep 19, 2014
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Puma show gets tearing.

Address: Gautam Buddh Nagar, Uttar Pradesh

I have purchased puma show in feb 2014, and it starts tearing within 3 months, then I contacted to the showroom from where I has purchased this. They said that the guarantee is only for the below part not for the uper part. I had purchased this for around Rs. 5000, It is really waste of money. Attaching the photo as well. Kapil [protected]@gmail.com...
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Ritesh Parmar
from Rajkot, Gujarat
Aug 30, 2014
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not answered yet after complaining thru

Address: Junagadh, Gujarat

i had submited complaint in ur website about my order with pumashop.in, u had sent me mail that puma custmor representative will call u, it 'been two days left but not any responese from puma. so plz forward again & do it what is possible for me....
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Ritesh Parmar
from Rajkot, Gujarat
Aug 28, 2014
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not getting my product at my destination

Address: Junagadh, Gujarat

i had placed an order at date of 3rd august 2014 from pumashop.in website, they send me my product via aramex corior, which is not available in my junagadh city. no response from puma & aramex too.i have all record of my product, show me solution for this...
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Roshi poobesh lakshman
from Chennai, Tamil Nadu
Aug 21, 2014
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Product not yet Delivered - M100045327

Address: Chennai, Tamil Nadu

Hi, I ordered an Puma bmw mid pilot size 9 grey shoe on 31 july @ pumashop.in My transaction id #M[protected], i received and message and i confirmed my order and the next day i got a phone call and confirmed my order twice, but till date i haven received any mail about the shipment nor iam able to call any of the customer care to get the details every time i write and automated complaint is generated and its of no use, though i haven't paid...
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Shikha Brijesh
from Delhi, Delhi
Aug 16, 2014
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less items in the package

i had ordered three bags online from puma by making advance payment of 6000 rupees.however when the package was delivered it had only three bags in it.the courier company is blaming puma for the same and as usual puma has worst customer service number which never picks up phone or responds.i feel cheated for 2400 rupees for the trust i had in puma.my invoice no is M[protected].please send my bag or return my money.call me on mobile no [protected]...
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prateekshivhare
from Noida, Uttar Pradesh
Aug 16, 2014
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puma bag of approx 1200rs not water resistance for at least 10 minutes in rain

Address: Indore, Madhya Pradesh

dear sir, i purchased a puma bag with no as 1)ainac 2)rn 62200 ca 06311 3)style no:071555 4)0713c1421644b0002670 from, The puma store, ab road shop # F-109, 1 st floor, C21 mall, pincode-452001, indore sir, i am regular customer of puma, but sir i got a complaint in puma bag of around 1200rs, sir i was carrying my laptop, my official documents, in rain but water from below the bag enters and ruin my official documents and...
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javi singh
from New Delhi, Delhi
Aug 14, 2014
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product complaint and customer harassment

Address: New Delhi, Delhi

Conversation with Puma customer support is below : Me; I recently purchased a Ferrari blue high ankle shoes from the puma bungalow road kamala Nagar outlet . since the beginning I wanted the Red model of the shoes, but due to unavailability I went for the blue . A week later I discovered that there was a defect in the pair I got, I was really disappointed and straight away headed to the outlet . I am assured that the issue would be resolved...
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Debpratim Ghosh
from Nagpur, Maharashtra
Aug 5, 2014
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Neither Delivering Product Nor Refunding Money

Address: Bangalore, Karnataka

I have bought a pair of shoes from pumashop.in on July 31, 2014 for the cost of INR4000. I have received the receipt in my email. But mistakenly I have provided wrong address for delivery. So I tried to contact the customer care service of Puma. I have repeatedly sent many mails to the customer care email that is [protected]@puma.com and also tried calling countless times to the customer care phone numbers that is[protected] or 351...
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drsonu
from Delhi, Delhi
Aug 4, 2014
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shoes start to tear in just 5 month

Address: Vadodara, Gujarat

hello, this is to inform you that i have bought puma shoes on 28th of February 2014. I am a doctor. i am using my shoes for regular going here and there but not in sports activity. it has been just 5 month and it starts to tear as shown in photo ? even non branded shoes will work for atleast a year. this is totally not expected from puma. what should i do?...
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mrinalj98
from Jaipur, Rajasthan
Jul 29, 2014
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default in bag and worst service

Address: Jaipur, Rajasthan

[Company/ supplier address] iconic fashion retailing pvt ltd block-b tower b-2 zone world trade park jaipur Dear [Reference: [protected]] On 9/07/2014 i purchased a bag.What happened is that this bag is totally a mess, . I have discovered that the bag has the following problem:its upper strip is damaged I have not opened it yet but once my dad opened it, it was nice looking but after 2 days' experience o[censored]sing it, I swear to...
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gaurav gosain
from Bengaluru, Karnataka
Jul 28, 2014
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Return/Exchange

Address: Bangalore, Karnataka

Dear Sir/Madam I purchased a Puma Shoes from "Bhawar Life Style, Bangalore, India" on 7th June 2014, worth Rs 2690/-. I weared that shoes since then for just 2 days and it got torn off and pasting is also comes out. I am feeling bad about the shoes as I have not experienced such bad quality before from PUMA, I am having faith on PUMA that's the reason I opted for. My concern is to take necessary action that had happened...
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isaac30
from Bengaluru, Karnataka
Jul 27, 2014
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the bottom of the the shoe has been fully opened

Address: Bangalore, Karnataka

i bought a pair of shoes 7 months ago i spent around 5000 . i have more than 7npairs of puma i never had any issus but this the bottom was came out it looks so odd i visited the show room they denied they was so rood
Regards
isaac
[protected]...
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REHANN KHAN
from Lucknow, Uttar Pradesh
Jul 25, 2014
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bad quality shoes

Address: Lucknow, Uttar Pradesh

It is very sad and sorry to inform you that I purchased bmw style shoes from your puma showroom sahara ganj mall Lucknow on Dec 27, 2013 at rupees 6499.00 But is quite surprising for me that the shoes found defective within one month. Therefore, I am complaining you against the quality of the product and I must insist you on an immediate action against the complaint. Pl find attached picture of defective shoes. Thanking you. Mohd....
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