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Puma Complaints & Reviews

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Updated: Oct 25, 2024
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Puma reviews & complaints page 24

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S
Sandeepkochar
from Mumbai, Maharashtra
Jul 9, 2015
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charge 2 times for 1purchase to my credit card

Address: Mumbai City, Maharashtra

Dear concern .. I bought my shoes on 13th June 15 from your Puma store ghatkopar R city. I bought 1pair of Rs 3384. And made the payment through credit card of sbi bank. You have raised twice the amount and bank paid the same twice ..after regular follow up with your store and bank got refund to my card on 26 th June 15. As per my regular practice I don't chk details of my card bill and make the payment. . This time when I checked its really...
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nitauhi
from Gurgaon, Haryana
Jul 7, 2015
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Poor Product quality

Address: Gurgaon, Haryana

I have shared my complaint related to the poor quality product from Puma to Puma customer care on 27 Jun 15. All I have received is a formal & standard acknowledge receipt but nothing happened post that. COMPLAINT: I have picked up Puma shoes from Phoenix Market city, Pune almost 6 months back. However I am very disappointed by the quality of the shoes. I have hardly worn the shoes but the puma logo has already started to peel off....
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amitb29
Jul 5, 2015
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Sipper hazardous to health

Address: Mumbai City, Maharashtra

I have purchased a puma sipper...after few days it starts stinking...and water in it becomes bitter. I have ignored earlier and believed the international brand..but just in 2days I had suffered with vomiting again and again...I stopped drinking it...and used my another bottle n which is fine. I therefore request to please test this bottle and put a stay on it as it may leads to serious health issue to other customers also. If it is...
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Funkyfahd
from Delhi, Delhi
Jul 4, 2015
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Product delivery

Address: Lucknow, Uttar Pradesh

I ordered the puma bag on 25th June its almost 10 days and I haven't heard anything from puma when I called I was told that the product was defective and we will send you the product when its available. Now the product is in stock from last 3 days still there is no response nor are you guys delivering the product nor you called to cancel the order. I am a person using lots of puma product its disappointing to see such a lack of professionalism...
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Preet Prakash
from Mumbai, Maharashtra
Jun 24, 2015
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Double credit card charges

Address: Mumbai City, Maharashtra

I had purchased stuff from PUMA store in R City Mall, Ghatkopar on 13th June 2015. The total amount of the bill was 7518. The Receipt No is 22567. However, my credit card has been debited twice by this amount. I checked with the bank and they said that the merchant will have to do a reverse entry for the extra debited amount. I have informed the same to the store manager, but the response has not been so good. they are just saying that,...
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Ashish Agarwal1
from Bengaluru, Karnataka
Jun 22, 2015
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Faulty product

Address: Bangalore, Karnataka

Dear Team Puma, I purchased a Puma BMW CAT 6 shoes Trusting Puma and BMW from Myntra. The Order No. id 71444154 on January 12, 2015. Trusting Puma and BMW. However this shoe is far below the expectations. One shoe has got the cracks it looks weird to wear a shoe. Please find attached pictures for the shoes in past 5 months. I have puma other products also but never expected such product from a reputed company like PUMA....
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Sardendu Mandal
from Mumbai, Maharashtra
Jun 16, 2015
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Sole is falling apart from shoes

Address: Durg, Chhattisgarh

I had bought a sport shoes of puma from flipkart on Wed, 15th Oct'14 and now the sole is falling apart from back of the shoes. Same case is there with the sole on other side also. Also the stitches opened up. The shoe costed me Rs.1899 and it has not survived even for a full year. Although my usage was not heavy nor i use to play wearing the shoes....
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Jyoti.bajaj
from Bengaluru, Karnataka
Jun 10, 2015
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Qury regarding warranty period

Address: Bangalore, Karnataka

Hello sir/Madam, I have purchased a puma product from Myntra website. on post usage product turned into a defective however, they have declined the return request. I request you to please let me know the warranty period of the product ''.Puma track suit with MRP 3000/-....
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Abhis79
from Gurgaon, Haryana
Jun 9, 2015
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No of the given customer number is working & shoes damage in four months

Address: Gurgaon, Haryana

Dear Team I purchased puma sports shoes from Gurgaon .I wear these shoes only on weekends but these shoes are damaged in four months Hope i wear these shoes 40 times . i purchase it for 4000/- if i compare this may be the worst quality. Also i tried customer care number given by you on website not working . Pls help. Store -182A Article No.18694207 Regards Abhishek Sharma [protected] [protected]@gmail.com...
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shiffali Kumar
from Delhi, Delhi
May 22, 2015
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Sports shoe

Address: New Delhi, Delhi

Dear Concern, I ( Ajay Kumar ) R/o P-10-B, Jangpura Extension New Delhi -110014 am a very old customer of Puma brands because I thought Puma is one of the best company who produce & give quality product to his customer. We have never bought (as a family) sports related product (Smart shoe, Running shoe, T-shirts, Belt, Track Suits, Swet Shirt Etc ) other than Puma and we were very much satisfied with the product. But it is unfortunate...
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bhargavadd
from Chennai, Tamil Nadu
May 22, 2015
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Defective Pair of Shoes

Address: Gautam Buddh Nagar, Uttar Pradesh

I had purchased a Puma sports shoe from your franchisee - S.S. Enterprises, Sop No. 172, 1st Floor, Great India Place, Sector 38A, NOIDA. Article No:[protected] size UK 7. Cost Rs.8, 500. However, just 7-8 months after purchase, the Mesh on both side of the pair was torn/ cut. I would like to mention that the actual period o[censored]se is much less - only around 3-4 months as I had gone to the US and had left behind the shoes in India. The...
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Ashish G
May 18, 2015
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Shoes Replacement

Address: New Delhi, Delhi

Hi Team, I purchased a pair of PUMA shoes Article No. 35697501 from Puma Store Dwarka sector-7 on 06/04/2015 on Monday for INR 5499/3093. At the time of purchasing your employee gave me commitment that if any problem will happen with shoes with in 3 months than they will replace my Article and provide me another product. Now the shoes got defective by pasting and it appears very badly. I am still not understand that PUMA brand product...
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RAJSUDESHCHOUHAN
from Delhi, Delhi
May 3, 2015
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Inferior Quality of the Sports Shoes

Address: New Delhi, Delhi

I purchased one pair of Sport Shoes (Article Code:[protected] for amount of Rs.2999/- from PUMA showroom located at Ghitorni, MG road New Delhi during September, 2014. After using only 4-5 months I saw a hole on the upper front of right shoe, I was shocked because shoes were used only for morning walk and were used hardly an hour daily. So I approached to the concerned showroom then they replied “ there is only three months warranty for sole...
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Abhishek Dhar
from Delhi, Delhi
Apr 26, 2015
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inferior quality shoe, Poor after-sales service

Address: New Delhi, Delhi

Bought a Sneaker from the store in Madhu Vihar, Dwarka. A few days later, wore it for the first time. Within fifteen minutes, I started having blisters and cuts on the skin right above my heel. Went back to the store a few days later, asked for it to be replaced. At first the guy 'suggested' I may have worn them without socks, hence the Blisters. Courteousness out of the window, Curtness galore. At the end, he 'graces' me taking my number...
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SUSV
from Morbi, Gujarat
Apr 16, 2015
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sole of the shoes is removed from the upper body of the shoes

Address: Valsad, Gujarat

I was brought a puma shoes from a puma shop as per attached invoice from Vapi (Gujarat, India ) i have faced some defects or problmes with shoes.Sir it is very bad experience with puma shoes that within a four months period the sole of the shoes is removed from the upper body of the shoes, for your refernce i have attached the photographs of shoes please give me a possitive response because i had paid 3500 rs for these shoes. Thanks...
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uday_handa1991
from Chandigarh, Chandigarh
Apr 16, 2015
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defected shoe and no response from company as well as showroom side

Address: Jalandhar, Punjab

i purchased a puma shoe article no:35578802 ON 9/3/2015 from ELATION STORE VILLAGE PRAGPUR, JALANDHAR. I RETURNED THE SHOE TO THEM FOR REPLACEMENT ON[protected] AND THEN THEY SAID IT WILL BE REPLACED WITHIN 2 DAYS AND NOW ITS A MONTH GONE. EVERYTIME I VISIT THE STORE THEY ARE SAYING IT WILL BE DONE IN 2 MORE DAYS. AGAIN AND AGAIN THIS PROCESS IS GOING ON. THEY ARE NOT RETURNING MY SHOE AND NOR REPLACING THE SHOE. THEY ARE LITERALLY HARRESING...
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channi.sardaari
from Chandigarh, Chandigarh
Apr 14, 2015
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LEAKAGE IN VALVE OF FOOTBALL JUST WITHIN 3 DAYS AFTER PURCHASE..KINDLY ISSUE ME A NEW BALL

Address: Ludhiana, Punjab

Dear Sir, I visit the PUMA store 5-6 times in a year for shopping. On 12-April-2015, I purchase a football from your prestized store of PUMA from WEST-END MALL Ferozpur Road LUDHIANA, , it was of worth rs 999. There is LEAKAGE started in the valve of the football with in 3 days. it is very awkward for me.because it never happen before with any kind of your product of PUMA. following is some detail of my purchasing .. Puma Exc. Store...
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CHUTIA
from Meerut, Uttar Pradesh
Apr 7, 2015
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regarding inferior quality of PUMA Sport Shoes

Address: New Delhi, Delhi

I purchased one pair of Sport Shoes (Article Code:[protected] for amount of Rs.2700/- from PUMA showroom located at Ghitorni, MG road New Delhi during September, 2014. After using only 4-5 months I saw a hole on the upper front of right shoe, I was shocked because shoes were used only for morning walk and were used hardly an hour daily. So I approached to the concerned showroom then they replied “ there is only three months warranty for sole...
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Aksgp
from Mohali, Punjab
Apr 1, 2015
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Net of the shoe is damaged badly.

Address: Jalandhar, Punjab

I purchased Puma Stripe DP running shoes on Nov. 08, 2015. I used the shoes under normal conditions and they were very good for 4 months but after March, the Net covering in the front of shoes started tearing off, and now it has been torn up to an extent that there is a hole in the front covering part of my left shoe. The right shoe is all good. I am dissatisfied about this product and as the product is under Warranty, Proper action should...
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Antara Gohain
from Mumbai, Maharashtra
Mar 27, 2015
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Mental harassment against bill!!

Address: Mumbai City, Maharashtra

I visited navi mumbai inorbit vashi store last week and bought a pair of shoes and a handbag from your so called reputed store against which i get billed for rs.9700/-. I paid it via card and when they tried to swipe it, their card machine showed a weird error.

Upon this, i was asked to swipe it again. Since i wasnt carrying my phone with me i did not realise that payment is already done.

Very next day when i...
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