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Puma Complaints & Reviews

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Updated: Oct 25, 2024
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Puma reviews & complaints page 25

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K
Kari maa
from Gurgaon, Haryana
Mar 25, 2015
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Dissatisfaction

Address: New Delhi, Delhi

1- I have purchased two sets of PUMA shoes from puma factory outlet which is located at mahipalpur (New Delhi - Near by IGI airport Delhi). 2- I was quite happy with this product but after 2 months from the date of purchase (Nov 14 - purchase date) both shoes got damaged. 3- So i want the replacement of the same. 4- You guys won't believe the actual price of this shoes is 15000 Rs (INR) where one set is for MEN and one for WOMEN. 5-...
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shrutivc
from Mumbai, Maharashtra
Mar 25, 2015
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Threat from your store

Address: New Delhi, Delhi

I bought a pair of shoes worth 4300rs early this month, from your puma store at subash nagar pacific mall, which got torn in just 2-3 days. I went to the store again after a week's time and the response and behaviour of your store manager Manoj, was awful. He was least bothered about the complaint and forget about apologising he instead told me nothing can be done I have to wait for at least 1 week. While all this was happening his fellow...
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Anshul Goyal28
from Surat, Gujarat
Mar 15, 2015
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Defective Shoes -

Address: Gautam Buddh Nagar, Uttar Pradesh

This to inform that you that I purchased a puma shoes from puma store, great India place noida .. i purchased it around 6-8 months back . It cost me 3500 Rs and now all the paint is coming out from all the side and sole area..it have started looking so ugly that i am not able to wear it, And for your information i did not even used for playing purpose .. I wear it to my office daily, but i regret to inform that, such type of product was...
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olivia olive
Mar 10, 2015
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brand new shoes i cant wear

I got a pairpair of pumas for my birtday fRom my son, I don't have the heart to tell him why they still look new, is because they make my feet sweat so bad that I got swomp feet not swomp foot. They hurt so bad I couldn't walk for two days after wearing them, my feet stink stink now and I have never had problems with my feet.I am on disability and cant afford aanother pair and when I tried to return them the store wouldn't take them back...
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Poorandeep Singh
from Delhi, Delhi
Mar 3, 2015
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Undelivered Shipment

Address: New Delhi, Delhi

I placed an order with Puma online store on 12th February 2015, I tried to contact PUMA customer care over the emails and call and even their courier service overnite express to get update on my undelivered ordered item. But I did not received any correct response from any side.

As per courier service they told me to contact seller directly.I completed frustrated after placing an order with PUMA online, As my experience after...
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Vikas kumar Jangir
from Bengaluru, Karnataka
Mar 2, 2015
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shoes quality

Address: Bangalore, Karnataka

I was buy the puma sports shoes RS:-4800rs about 7-8 month ago.the original value of shoes approximately 8000rs. I was just wearing only hardly 20-30 time there but they are broken out there upper web net is cut and I was going for exchange the shoes the shopper stop service center employs say it is not exchange ...why I want to ask if we purchase the 4800 hundred costly shoes then there is no guarantee of any product...this is very bad...people...
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lavkush jain
from Guwahati, Assam
Feb 22, 2015
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quality issue of the product of Puma

I purchased the puma Solid V-neck Casual men's sweater of purple colour from flipkart.com on 25/10/2014 bearing order no. OD[protected] and having tax invoice no. blr_wfld[protected]. within a period of 4 months the quality of puma's product detoriated. I informed flipkart about my issue but they said that the product cannot be exchanged as the period of 30 days as per their terms ended. I have no issue with the colour of the product....
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Farman Alam
from Kotdwara, Uttarakhand
Feb 19, 2015
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DEFECT IN SHOE

Address: New Delhi, Delhi

Dear Sir/Ma'am, As always, this time also I preferred to buy shoes from PUMA with a view of high degree of comfort and satisfaction it provides. On[protected], I bought shoes from the PUMA Store situated at Connaught Place, New Delhi (bill attached below) but unfortunately, when I opened and wore the shoes today, I seriously cried in pain after wearing it for few hours. I was not in a state to walk a few steps wearing those pair of shoes...
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vaibhavjmehta
Feb 6, 2015
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Puma poor quality of sweat fleece T-shirt

Address: Ahmedabad, Gujarat

I have purchased L size- Crew sweat fleece -Red colour-on 03/12/2014 from C.G. Road, Ahmedabad. Its Item no[protected]. and Receipt No-64036. When I wear it for first time in January its inner side fibers literaly stick on my Precious Louis Philip T shirt. I brought this product to its retail store c.g.road. but there was one female sales lady whocasuall told me that this is normal phenomena in Red colour untill its first wash. After its...
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Mritunjoy kalita
from Goalpara, Assam
Jan 23, 2015
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fading of colour in a new puma Ferrari edition sweatshirt

Address: Goalpara, Assam

I bought a puma Ferrari edition sweatshirt on 02/01/15 on date 10/01/15 the colour faded due to normal rubbing with a handkerchief... I went to the showroom they took some photographs and said that they will contact me... BUT NO REPPLY TILL DATE... 23/01/15...
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suman_dkd
from Faizabad, Uttar Pradesh
Jan 20, 2015
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Poor Quality Product

Address: New Delhi, Delhi

Falling standard of Brand Puma : I was a fan of Puma products until last year when I bought a Puma Shoe from Select City Mall, Delhi. I had to shell out rs 5200 for the shoe and was given all sorts of promises that it will withstand at least 2-3 years. To my utter shock It gave away within 5-6 months and the fabric has been torn at 4 places . This is shocking as it comes from a brand like Puma. I had invested this much rupee on Puma product...
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Kham
from Mumbai, Maharashtra
Jan 19, 2015
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Manufacturing defect

Address: Mumbai City, Maharashtra

I bought 2 pair of shoes Ferrari brand from puma store, sky zone Phoenix mills, lower parel, Mumbai, they promised me... If anything happens, will get it replaced... Within 6 months 10 days, shoes got torned, I went to the store... They denied totally and replied me in abusive language saying... " jo ukhadna hain woh ukhad lo" ... After paying heavy prices for such brand and I am getting such abusive reply... Need to know and way to complaint...
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Ahaider
from Mumbai, Maharashtra
Jan 19, 2015
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Puma shoes Damage within 14 days

Address: Bareilly, Uttar Pradesh

Sir, I have purchase a puma shoes men's valorosse lo SF webcage blue sneakers (B00IWK84M6) dated 6 jan 15 for Rs 3899 from Bareilly Uttar Pradesh and same got damage within 14 days for the same I have visited the outlet for the solution but he has not gave any solution and told me please send mail to puma customer care for the resolution.So please look into the same and arrange to replace or provide me any other model. Kindly process my complaint...
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sahir ralhan
from Delhi, Delhi
Jan 16, 2015
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defect in shoes

Address: New Delhi, Delhi

To whomsoever it may concern, i just bought a puma bmw motorsport shoes from your store in ambience mall 15 days back .. there is a defect in the soul of the shoes, one soul is different from another . I am a very old and a regular customer of puma and i hope the company keep up to my expectations... Thanking you, sahir ralhan...
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Address: Jaipur, Rajasthan

Sir, I have purchased a pair of shoes of puma which got damaged, I have purchased them on 2/06/2014, Artical no. 18670402, from PUMA store Triton Mall, Jaipur . I had made a complaint regarding shoes in store also but they kept shoes for 2 months and didnot correct the mistakes in shoes and nither providing any other model. Kindly process my complaint as soon as possible....
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Kirankumar Pedapati
from Delhi, Delhi
Jan 5, 2015
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GOSF and Puma Unresponsive

As part of GOSF I've ordered for a shoe for my father as a guest on www.pumashop.in with his name (Pedapati Prakash Babu) and Contact Number ([protected]), only once did he got a call from puma guys asking for the confirmation of our address and we never got the package, it's been so long! I've sent the puma people mail(twice) on their contact us page and I've called them on[protected] every other day and don't even have the courtesy...
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uppalmanish007
from Mumbai, Maharashtra
Jan 5, 2015
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Puma - With in 01 month my shoes get torn

Address: Bhopal, Madhya Pradesh

Hi, I have purchased a puma shoes Jago Ripstop article no 8792201 dt 19th Nov 14 for Rs 4999/- from DB mall Bhopal (MP) outlet and same get torn within a 01 month. For the same i have visited the outlet on 26th Dec 14 for the solution but he has not gave any solution & told pl send the mail to puma customer care for the resolution.. So pl lookinto the same and arrange to replace... Regards, Yogesh Uppal...
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uppal39yogesh
from Mumbai, Maharashtra
Jan 5, 2015
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With in 01 month my shoes get torn

Hi, I have purchased a puma shoes Jago Ripstop article no 8792201 dt 19th Nov 14 for Rs 4999/- from DB mall Bhopal (MP) outlet and same get torn within a 01 month. For the same i have visited the outlet on 26th Dec 14 for the solution but he has not gave any solution & told pl send the mail to puma customer care for the resolution.. So pl lookinto the same and arrange to replace the shoes Thanks Yogesh Uppal [protected]...
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Manohar Lalge
from Vadnagar, Gujarat
Jan 4, 2015
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Gift voucher not received

Address: Aurangabad, Maharashtra

I have purchased the Puma shoes for my daughter from Puma showroom in Prozone mall, Aurangabad Maharashtra The receipt number for the same purchase was 3570 dated 18/11/2014. While I was purchasing the Shoes, the store keeper inform me that i am eligible for 1000 Rs. Gift voucher and I will get the SMS for the same.Till date i have not received the Gift Voucher, So today when I visited the puma store i enquired about the same. The storekeeper...
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abhi6187
from Dera Gopipur, Himachal Pradesh
Dec 30, 2014
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Product Scrapped After 6 Months

Address: Kangra, Himachal Pradesh

Dear Sir/Maa'm Before 6 months ago I purchased two puma products as mentioned below. 1) Puma Men Jago Ripstop Black Sports Shoes. 2)Puma Half Sleve Black Jacket Both of above 2 items is scrapped after 6 months. Proof attached with this complaint. so its an humble request with you please do some needfull action for me. I shall very thankfull to you, looking for your positive response. Thanks & Regards Abhishek...
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