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Puma Complaints & Reviews

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Updated: Oct 25, 2024
Complaints 591
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Puma reviews & complaints page 27

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S
Savi Charaya
from Gurgaon, Haryana
Jul 15, 2014
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Dissatisfied with puma ferrari bag

Address: New Delhi, Delhi

Recently I have purchased a Puma White / red shopping bag and i am not satisfied with the quality of the product.
The fabric of the bag is not up to the mark as it easily gets dirty and is prone to staining i.e. whatever clothes I wear the colour of my clothes is reflected on the bag making it look ugly and pathetic. The sides of the bag are worn out n its not even a month that I have used it. Kindly refer to my complaint and if possible...
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tajroyals
from Mumbai, Maharashtra
Jun 27, 2014
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Puma shoes broken

Address: Agra, Uttar Pradesh

I have been purchased riding gear puma shoes from M/S CHOPRA AUTOMOBILES, KAROL BAGH NEW DELHI, one month back.i am a founder member of TAJ ROYALS (Bullet group of AGRA) . When i was on bike ride from Agra to chanschal pass (H.P.) First time i use PUMA shoes when i came back sole were broken of shoes from heel side.it was unexpected that PUMA shoes is like that....
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Saumya Vaish
Jun 13, 2014
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Quality of Product

Address: Gautam Buddh Nagar, Uttar Pradesh

I have purchased a PUMA slipper with order id OD[protected] which was delivered to me on 16 MAY 2014.The Quality of product is really very bad.I was expecting such Quality Product from Flipkart. kindly replace my product as soon as possible Number:[protected] saumya...
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sagu
from Mumbai, Maharashtra
Jun 10, 2014
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complaint against puma footwears

Address: New Delhi, Delhi

I am feeling very sorry that a very high standers brad has a very cheap material /stuff of bathroom sloppers me and my daughter purchase bathroom slippers from jail road new delhi (INDIA)showroom of puma for cost of rs 600 and 300 vise verse but within two months my foot got deep cracked just because of the cheap stuf[censored]sed by puma company and it was broken by side and within two months the condition of the slippers look so bad and ugly that...
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ravi kushwaha 91
from Mumbai, Maharashtra
May 29, 2014
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defected piece

Address: Bhopal, Madhya Pradesh

I bought puma ferrari edition t shirt. And I can see small holes in my t shirt just after 5 days of purchase.. When I approached local puma shop they told me that they can't help me. I can notice these holes developing in other areas of t shirt too so I am pretty sure these are defects by nt burnt or damaged..I expect puma india to exchange my t shirt.. I already own ferrari track jacket and shoes.. I expect their response.. Or otherwise...
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Chahat k
from Gurgaon, Haryana
May 1, 2014
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Wants to Return the product - No Response from customer care

Address: New Delhi, Delhi

Hi Team, I wants to return my bag (Order number - M[protected], The size of bag is different, I have order handbag but this is travel bag. Kindly let me know the process for that or arrange a call back for the same, I have tried Customer care contact numbers but all of those are not responding. Please send somebody to collect that ASAP....
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andidagg
from Mumbai, Maharashtra
Apr 30, 2014
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Defective t-shirt

Address: Mumbai City, Maharashtra

I am the user of Puma Brand from years...

Recently I have purchased one T Shirt from Palladium Mall, Parel, Mumbai as per given below details :-

120114 PUMA EXCLUSIVE STOREMUMBAI IN 74056634013000006730823 979.00


T Shirt is tear off from one side after using first time.

Thanks and regards,

Anand
[protected]...
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Address: New Delhi, Delhi

I had ordered a pair of shoes. My order id is M[protected]. The shoe is different than what i had ordered. I have also tried calling the customer care but nobody responds to the call. Numerous emails have been dropped at customercare but no resolution has been provided.

When I visited the physical puma stores they said they wouldn't be able to do aanything for this....
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auman
from Mumbai, Maharashtra
Mar 29, 2014
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bought puma shoes in november 2013

Address: Meerut, Uttar Pradesh

Hi, ' As per I have purchased puma shoe pair in November 2013 through Flipkart and now they made space between sole and stuff. And I visited many time at store many times but they refused to repair them. A Kind request to consumer complaints forum officials to support me asap. Regards Aman Garg +91 [protected] [protected]@gmail.com...
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lovkesh15
from Mumbai, Maharashtra
Mar 11, 2014
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Shoe thorned

Address: Faridabad, Haryana

I have bought puma shoe worth 3999/- just 3 months back.
i have mailed many times but nobody replied on that mail PUMA said to be one of the best shoe brand have the poor quality shoe n when i complain about the shoe no one replied on that.

due to poor service and poor quality shoe, i will say that i will never gonna buy puma again as they are giving either old stock to customers or the quality is poor.

they...
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vivekpal
from Mumbai, Maharashtra
Mar 10, 2014
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Worst shoes condition

Address: Dehradun, Uttarakhand

I have bought puma shoes of rupees 3500 from Cross Road Mall Puma Showroom, but within 2 months net had cut from the right side of the right shoes. I have decided to go for consumer forum.
I mean this is ridiculous such a worst quality shoe material they have been using. I think next would like to buy shoes from street side(cheap local made shoes) rather the to go for PUMA.

Do no buy any puma product. PUMA should put...
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anaks81
from Mumbai, Maharashtra
Feb 19, 2014
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Refund

Address: New Delhi, Delhi

I ordered two sweat jackets from puma on 12th December but because I didn't get the product that I wanted, but I paid them at the time of receipt of my order but then I had to return the same. My order already got picked up quite late (23 December) and now I have to wait for the refund. I have already had a word with all the executives in Puma but they do not help and keep on lingering the matter. It has been three months i am running...
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krutika bhogte
from Mumbai, Maharashtra
Feb 12, 2014
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No refund even after a year and a highly unprofessional attitude

Address: Mumbai City, Maharashtra

I had bought a pair of shoes of the brand - PUMA that lost their sole in just a week. The photographs of the cracked sole were sent to the customer care desk immediately. However, no action was taken for the same. As instructed by the concerned authority, I had submitted the article at the store but haven't received any update on the same.

I tried calling and emailing the concerned authority for about a year and a half,...
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niceamit18
Feb 10, 2014
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Poor quality and ignorance

Address: New Delhi, Delhi

I purchased one jacket on 12th jan 2014 from puma store from pacific mall, tagore garden, delhi . The collar area of the jacket which touches the face and beard got bad/damaged or puffed. I wore that jacket only 5-7 times and same was returned to the store on 26th jan 2014. And i was assured by the staff that this is a quality issue and we will revert back to you within 7 working days.
I did't recived any call from their side.But...
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Akashrajput
from Vallabh Vidyanagar, Gujarat
Jan 27, 2014
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Improper item

Address: Kutch, Gujarat

Dear Sir, I have Purchased the new shoes through flipkart.com named:- Puma Krypton II Running Shoes (Size: 8). On 10th October 2013 it has just passed 3 month and these shoes are tearing from the front side. its leather is not proper. when i complained to flipkart I don't got the proper reply. So please help me. I am not satisfied by them. If we are purchasing the brand items the also the same result and non brand item then also...
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dixitworld
Jan 13, 2014
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defective PUMA shoes from flipkart

i bought PUMA FAAS 300 shoes from flipkart on 15th nov 2013 @ Rs 2399 (Order Id: OD[protected]), i hardly use it 10-12 times & this shoes tore along the stitching at left side . i believe that this product must be defective. i mailed flipkart on 9 Jan 2014 about this, but they told me to contact PUMA. after this i mailed PUMA "[protected]@puma.com" but didn't receive any response from them. terrible experience from...
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RamAvtar86
Nov 29, 2013
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Shoes are tight on my foot

Address: New Delhi, Delhi

Hi,

I have taken one shoes from Puma Raja puri Uttam Nagar, in 3499/[protected] on 17th Nov, 13 . When I was checking shoes it was bit tight in my foot and I asked for bigger number size but the sales person has assured me that this will be fitted in my foot and there will no issue. but now I have used the shoes for more than 10 days and still its tight and not comfortable at all. All money I spend is a waist for me. Please...
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mahendra chhajer
from Delhi, Delhi
Nov 16, 2013
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Regarding Poor Quality of Shoes

Address: New Delhi, Delhi

Sir, I bought my Shoes from your Store in DLF Promenade in Vasanj Kunj. But The Shoes Gave up Soon. The colours of the Puma shoe Faded As it came in contact with water. The sole came out and I couldn't use it anymore. I Asked The store from where I Bougt the Shoes To help me get the Shoes Repaired he Didn’t Take Any Action . Mahendra...
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vinod2218
from Mumbai, Maharashtra
Nov 15, 2013
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both shoes color faded

Address: Chandigarh, Chandigarh

Hi,
i am purchase puma shoes in the month of march 13. I am very upset for that shoes because
both pair colour are gone. I am purchase blue colour shoes but at present its is white.
please help me for the same, please change my shoes as soon as possible

Regards
vinod
[protected]...
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vignesh krupakar
from Chennai, Tamil Nadu
Jul 25, 2013
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Fraud company-100 best buy.com

Address: Chennai, Tamil Nadu

Hi,

I have ordered Puma aquil sports shoes and it has been a month, they have not delivered it. Suddenly I receive a call from them saying that they dont have the stock of the shoes and the customer service people cuts the call if i try to talk to them. I have paid them the amount through my credit card. But most surprising thing is still they are displaying the same shoes in their website.They are perfect cheaters, this company...
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