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Puma Complaints & Reviews

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Updated: Oct 25, 2024
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Puma reviews & complaints page 28

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N
nja
from New Delhi, Delhi
Jul 19, 2013
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wrong shoes delivered and been 15 days post complaint not yet replaced

Address: New Delhi, Delhi

PUMA India Store: Shipment #[protected] for Order #[protected]
Wrong pair of shoes delivered!

I placed on July 5, 2013 order online ( when PUMA sale was on for limited time period)- Order #[protected] for Item (Axis XT Wns Color : SILVER, WHITE Size : 6) . I opted for Cash on Delivery for Order #[protected] Shipment #[protected] and Invoice #[protected] .

The order was delivered on 8th Jul through courier person...
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Pammy Pugalia
from Mumbai, Maharashtra
Apr 28, 2013
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colour spread just being little wet

Address: Mumbai Suburban, Maharashtra

The colours of the Puma shoe diffused with each other with the contact of water. We brought these shoes from Pheonix Mall 5 months back. But I gave this shoe to the Puma store 1 and a half months back to fix it. When we brought the shoes, the shopkeeper didn't tell us that the colours will get diffused with the contact of water. The shop keeper is not taking any responsibilities.
Either we want a new pair of shoe, fix that shoe...
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Sachin Arora
from Gurgaon, Haryana
Apr 24, 2013
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Duplicity of Puma and adidas

Address: Ludhiana, Punjab

hi! I would like to inform you about a major issue, i.e about the duplicity of Puma and adidas sale in Ludhiana, Punjab, at Khullar Collection, AC market. I visited at this place today and I see that They manufacture the clothes and put a tag on them of Puma and adidas and sale them at their shop,The products look like as they are at stores, They have a factory as well where the made the puma and adidas products, I'm informing you just...
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kiran gupta 23
from Delhi, Delhi
Feb 13, 2013
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FAULTY PRODUCT

Address: Shimla, Himachal Pradesh

I AM KIRAN GUPTA WORKING IN H P STATE COOPERATIVE BAK THE MALL SHIMLA.I have bought two pairs of shoes from Puma Exc. Store 31 Shimla TEL NO [protected]. ON DATED 07.02.2013 VIDE CASH MEMO NO 8419. ON THE VERY FIRST DAY IT IS FOUBD THAT THE WRINKLES COMES OUT ON MY SHOES.I TOOK THE MATTER WITH THE SHPKEEPER BUT HE DIDN'T PAY ANY ATTENTION. THE ARTICLE NO OF MY SHOE IS 18665601 AMOUNTING TO RS 2999/- YOU ARE REQUESTED TO LODGE MY COMPLAIT.ISHALL...
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Anjali dangwal
from Delhi, Delhi
Jan 21, 2013
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Misbehave and Replacement

Address: Central Delhi, Delhi

Sir,

I bought a Puma shoe from connaught place puma outlet. It has been only 1 months and I have used it rarely. The problem is that the shoe have opened up from the pasting side and is embarassing to walk around with it. I paid rs 5500 for it. My shoe in warranty period and I will not accept a "repaired shoe" so I want to replace my shoe. There were three boys, name Puneet, Gaurav and Devender. They do not how to...
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Vishwa Nath Sood
from Rajgarh, Himachal Pradesh
Jan 6, 2013
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overcharging vat

Address: Shimla, Himachal Pradesh

I purchased a cap from PUMA retail store on the Mall, Shimla with M R P Rs 1099/- inclusive of all taxes on 5.1.2013. There was an offer of 20 to 50% discount on certain items, duly displayed and advertised in the show room, The amount charged from me should have been Rs 879.20p after allowing me discount of 20% but I was charged Rs 923. 16 p

Working the price of the cap WITHOUT VAT @ 5% i.e. basic price works out to Rs.1046.67p...
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eitika20
Nov 13, 2012
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Misbehaviour

Address: Gurgaon, Haryana

We have been to Puma Showroom of ambience mall gurgaon. We had to buy a jacket and asked a staff. Colour we wanted was not there hence we asked him to get the stock checked as to whether same is expected to come or not. He asked his senior standing there ANIL JOSHI and that man misbehaved badly... Neither he attended us being customers properly nor he spoke nicely with his staff.. He shouted at me being a lady and even said wrng things to...
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sharatreddy21
from Hyderabad, Telangana
Oct 10, 2012
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Shoes of worth 4000 not delivered since 45 days

Address: Hyderabad, Andhra Pradesh

Courier has been done from calicut to kurnool around august .. and it has been delivered to kurnool from hyderabad on aug 27 2012 .. but till date i have recieved the courier.. i have been calling calicut courier service, calicut customer care,hyderabad courier office ,kurnool courier serivce.. but every one is asking for 1/2 hour .. and after wards no response.. this is not the proper way of giving the reponse to the customers.Immediate...
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slkhatri
from Bengaluru, Karnataka
Sep 12, 2012
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material out of stock

Address: Chhindwara, Madhya Pradesh

Dear sir'
Our order No. 7364846 dt.29/08/2012
Our above mentioned order for puma shoes for womes size-7. for Rs. 1399 /-
I enquired & contacted at custormer care ,the above material is out of stock. so
please refund our amount Rs. 1399/- at earliest .
S.L.Khatri...
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me2dev1
from Mumbai, Maharashtra
Aug 29, 2012
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Store boy is peeping into ladies trial room from the top of it

Address: Bangalore, Karnataka

Hi,

I have visited your PUMA showroom(in FORUM VALUE MALL,varthur kodi) today around 6.30PM with my wife.My wife choose some dress and she went to trial room for trial.Suddenly one guy entered into the stock room without any reason.Then I started doubting him.Then I saw he was peeping into the trial room while my wife was changing dress.There was an AC window inside the trial room.It was closed with some bucket , it was dark.But...
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satyapuma
from Bengaluru, Karnataka
Jul 20, 2012
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Defective Product

Address: Lucknow, Uttar Pradesh

Purchase Footwear got Damage After 2 Months From date Of Purchase. and submitted To Puma Shop Center but from last 2 Month No Action Are Taken,
It Means Either i forget My 2500/ Or Fight With Shop Keeper .
Please Suggest me What To Do


BR
Satyendra Pratap singh
[protected]...
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rohit676
from Bengaluru, Karnataka
Jun 4, 2012
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exchange the shoe IKONIS 2

Address: Bangalore, Karnataka

Dear Sir,
I purchaced pair of Puma shoes from Bangalore (from Puma showroom, Marathalli) on 28th april 2012. I have purchased the size 8 which is not comfortable that time also, but the relationship manager told me that you exchange this size 8 by size 9 in next week our stocks are coming soon.
But now it take more than a month but i didn't exchange my shoe becoz there stocks not came. I have visited 5-6 times that store...
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khush39
from Ujjain, Madhya Pradesh
May 17, 2012
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taking twice of money via swiping my card twice

Address: Gwalior, Madhya Pradesh

I am Khushboo Singh. I am from Gwalior. On 8th dec.2011, i bought a sweater, worth Rs.1499, from PUMA store at dindayal mall, Gwalior. i choose to pay via swapping my debit card. Cashier Swapped my card twice and took Rs.1499 extra. After sometime when i went across my banking entry i found this .So, i went to that store, they accepted what happened. rather then giving me my money back they gave me a paper on which this was written:
"this...
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rajeshtrivedi2001
from Delhi, Delhi
Apr 5, 2012
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Cancellation of order without my permission

Address: Mumbai City, Maharashtra

hi,
I place online order for Puma Sandal worth Rs. 1699 on www.Bestylish.com on 23th March 2012. Due to internet problem the order has been place twice and twice the amount has been deducted from my account. The order numbers are[protected] and[protected], then suddenly i realized deduction of double money and i called customer care department of Bestylish,com to cancel one order and according to him, it has been cancelled for one pair....
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sharadxs1
from Bhopal, Madhya Pradesh
Mar 30, 2012
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Manufacturing Fault in Shoes

Address: Bhopal, Madhya Pradesh

I purchased a puma shoe from Puma store in DB City mall in Bhopal 2 weeks ago. Since last 11-12 days it was fine but after that i started noticing that the shoe front rubber of the shoe has torned and then it's size increased slowly. I took the shoes to puma store from where i purchased it. Initially they told me that the shoe will get replaced and they told me to bring the bill for the same. When i brought the bill they told me that...
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amandeep4222
from Mumbai, Maharashtra
Mar 18, 2012
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not received

Address: Gurdaspur, Punjab

Respected Sir/Madam,
My name is Amandeep Singh. I have purchased Puma Shoes from Myntra.Com. I have already paid the total amount of rupees 1999.00 from my credit card. I have given the address of batala city with pin code 143505. But they send my shoes to Amritsar city instead of batala.I called myntra several times to send my shoes to my address but no body is considering the matter. Please help me regarding the matter
My...
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vikasraheja
from New Delhi, Delhi
Feb 28, 2012
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shoe replacement

Address: South Delhi, Delhi

My name is Vikas Raheja, I had purchased a shoe model no:[protected]Ikcnic2X1 black-gold fusion), bill no: 49731 on 30th Dec 2011 from South extension Showroom and unfortunately I found that the pasting of soul is coming out, by assuming an exceptional case, I went to the same showroom on 14th feb 2012 with the shoe and ask the sales person about the same and I got the reply “sir this is normal”.
When I insist...
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Piya Tandon
from Gurgaon, Haryana
Feb 9, 2012
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Complaint :- karol bagh puma outlet new delhi

Address: East Delhi, Delhi

I had made the complaint to puma, but no action was taken on the same. I am bearing the loss of 2000 Rs.

Dear M/S Puma,

This is to bring to your kind notice that I recently purchased a jacket from your Karol Bagh (New Delhi) outlet, Unfortunately, it was wrong in Size, at the time of purchase i was told that the size will be exchanged in SALE within 15 days from the date of purchase also from any outlet in NCR,...
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kv.vignesh
from Chennai, Tamil Nadu
Feb 3, 2012
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poor service and denial of consumer rights

hi,
I am from Chennai and could relate to the complaint filed above. I just bought a puma sandals costing Rs.2300 three days back. I wore them to work the next day and it was OK but few hours later my feet went numb, the elastics on the sandals were too tight that it was causing intense strain and swelling. i had to sit bare foot the entire day at office.
when i went back to the store(puma outlet at T.T.K, Road, Alwarpet)....
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akhilsachdeva
from Bengaluru, Karnataka
Jan 22, 2012
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shoe complaint

Address: Gurdaspur, Punjab

Dear Sir, I purchaced pair of Puma shoes as a gift for my wife on 17 Dec 2012 . Description no. is 30390302 and price is 2999/-. i am really sorry to say that shoes laces have got their threads splitted and frontal portion of shoes have become deformed and deshaped with in fortnight, giving it a shabby look,.Though i have given it back to shop for replacement / repair vide reciept no.3487 dated 21 jan 2012 .But i regret purchasing a product...
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