Submit a Complaint
Claimed

Reliance BigTV Complaints & Reviews

www.reliancedigitaltv.com
1.2
Updated: Jan 29, 2024
Complaints 3276
Resolved
781
Unresolved
2495
So far, so good. Reliance BigTV is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance BigTV will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Reliance BigTV

Having problems with Reliance BigTV?

File a complaint and get it resolved by Reliance BigTV customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Satellite, Cable DTH TV
Reliance BigTV

Recently resolved complaints

View all complaints

Most useful reviews

4
error 6:- your stb is expired. please contact customer care.
3
Re-activation of Smart card
0
Beware of fraud! Reliance digital TV is a fraud TV network.

Reliance BigTV reviews & complaints page 122

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bharath Nandan
Jun 4, 2015
Report
Copy

No responce when requested for transfer of connection from Hyderabad to Bangalore

Address: Hyderabad, Andhra Pradesh

hi my smart card number is[protected], after checking with your call centre and receiving the confirmation that connection can be transferred from Hyderabad to Bangalore, i have paid the amount for 1 yr and called up the call centre on 2nd June for un installing the dish and wiring in hyd at my address and i was told it would take 48hrs, and its been more than the given TAT but not even a single call has been received from any technician...
Helpful
Found this helpful?
2 Comments
Report
Copy
L
lidashaju
from Delhi, Delhi
Jun 4, 2015
Report
Copy

RELIANCE BIG TV EXCESS CHARGING

Address: Kozhikode, Kerala

I am a reliance big TV subscriber. Took connection on 17/10/2014, recharged Rs.1860/- for annual package. But every month 17th rs.35/- is getting deducted from my account .If there is no balance, service will be disconnected. When contacted customer care number, they couldn't give any satisfactory reply. Kindly look into the matter and refund the money deducted from account at the earliest....
Helpful
Found this helpful?
1 Comment
Report
Copy
G
geeta wakta
from Mumbai, Maharashtra
Jun 2, 2015
Report
Copy

Amount deducted from my reliance big TV account

Address: Mumbai City, Maharashtra

Dear Team,

On 30th May I registered a request of relocation, request no[protected]. On 2nd June engineer from Big TV office came to my house but he went without resolving my complaint and also deducted Rs 350 from my account. On calling to customer care 3-4 times did'nt got proper response....
Helpful
Found this helpful?
2 Comments
Report
Copy
S
SDL5
from Paravur, Kerala
Jun 2, 2015
Report
Copy

Complaint for the Smart card no. 200589119205

Dear Sir My big tv Smart card no.[protected] I have raised a complaint on 25.5.2015 and was assured to be resolved in 48 hours but wasnt done. And with a help of some outside mechanic, i have fixed the problem on 30.5.2015, knowing that you guys (BIG TV people) would never mind resolving it. Then on 2.6.2015, i got a messgae that the ticket has been closed and Rs.175 has been deducted from my account, which is totally a kind...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
sajiltk
from Bengaluru, Karnataka
May 30, 2015
Report
Copy

Experience with Reliance digital TV

Address: Kannur, Kerala

Reliance Digital TV Smart Card number :[protected] Issue - no channels appearing. Amount paid for reliance recharge- Rs 5000 for one year for all channels, including HD. (Max plan for one year - Long term plan) Compliant Docket / reference number is[protected]th May 10 AM, promises to solve the issue in 48 hours. Called up after 2 days, same reponse, will resolve in 48 hours. Waited 48 hours, called up again, same response. Emailed...
Helpful
Found this helpful?
4 Comments
Report
Copy
S
shankar singh rawat
from Lucknow, Uttar Pradesh
May 29, 2015
Report
Copy

setup box complain

Address: New Delhi, Delhi

please refer my smart card number[protected] . my setup box changed on 15.02.2015 and charges deducted from my account and it again it troubled on 03.05.2015 and changed on 04.05.2015 and again charges deducted and refunded. but same setup box again troubled on 25.05.2015 and changed but this time my account again debited for Rs.500.00 and no refunded. i asked your customer care about this problem that your setup box troubled on 15-20 days...
Helpful
Found this helpful?
2 Comments
Report
Copy
P
Prakash11257
from Mumbai, Maharashtra
May 28, 2015
Report
Copy

Fraudulent Yearly Recharge packages

Address: Pune, Maharashtra

Firstly I want to talk about arrogant customer care executive in reliance customer care.These people are not there to help you instead there job is to shout and make an argument with the customers. Then the main problems comes They will give you an offer of yearly package, NEVER EVER go for it.They consider year of 11 months only.They might be referring their own calendar designed by Reliance. If you contact them for them their executive...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
aditya Bikram
from Bellary, Karnataka
May 27, 2015
Report
Copy

Complaint against Reliance TV for poor service

Address: Dakshina Kannada, Karnataka

The Big TV connection was dismantled on 20th May 2015 from our flat in Bangalore to be reconnected at Mangalore. From 23rd I have been calling your Customer Service twice or thrice everyday. No body has yet called us for reconnecting the dish at Bondel, Mangalore where we have been transferred My request No is[protected] of 23 May 2015 The call center wait time is very long The personnel are helpless and have no answer to querries....
Helpful
Found this helpful?
2 Comments
Report
Copy
N
Narala Praveenreddy
from Bengaluru, Karnataka
May 27, 2015
Report
Copy

Remote is not working and technicians are not ready to visit us

Address: Bangalore, Karnataka

We have been facing issue with remote control of Reliance Big TV, We have filed multiple complaints through customer care call. Every time we'll receive a message that technician will come and help us, However no one came till now and no one is ready to help us due to the issue with local operators. We are residing at Kammasandra and there is some problem with local operators and corporate service providers.Why should customers suffer...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
sandisha
from Gurgaon, Haryana
May 26, 2015
Report
Copy

Worst customer care experience ever!!!!!

Address: Bangalore, Karnataka

We have been using BIG TV since more than 5 yrs now. We have never faced this issue before in so many years. But this time its the worst experience. The signal shows 'Poor' since last week and since then we are trying to reach customer care, but all the calls in vain. The IVR always states that all the representatives are busy and our call will be addressed in "X" minutes. Going by their words we wait patiently and then we realize that...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepak.vatco
May 26, 2015
Report
Copy

Dish relocation

Address: Mumbai City, Maharashtra

Hi, I own Reliance Dish TV no[protected] since last 5 yrs. The dish antenna is installed on the terrace, however since the terrace is being roofed I have raised the request with Reliance costumer care around 7 days before to relocate the antenna where there is no satellite issues. Inspite of complaining the customer care there was no one to visit and have a look. Than I raised the reminder and finally we had someone visiting on...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rpastay
from Gurgaon, Haryana
May 22, 2015
Report
Copy

Re-installation at new Location-Still waiting

Address: Bangalore, Karnataka

I recently moved to my new home in Bangalore and requested for re-installation of antenna at my location by calling customer care on May 16th, the customer care assured that request will be processed in 48 hours.In 2 days the technician came to my location and I showed him the location to install the antenna, suddenly he started telling that he doesn't have connectors, wires etc and told me that he will cancel the installation request and...
Helpful
Found this helpful?
3 Comments
Report
Copy
G
garga26
from Mumbai, Maharashtra
May 18, 2015
Report
Copy

Wrong Commitment from your office

Address: Mumbai City, Maharashtra

Dear Sir, I am too much disappointed that when I have recharged my reliance digital Tv in the month of March 2015 with the amounted 1600 for eight month time frame and your company representative calls me and committed that my reliance digital TV is converted to Silver Pack and that inculdes the Sport pack with that particular rate.But today i have recived a sms that my reliance pack is lack of money so recharge it soon. I didnt understand...
Helpful
Found this helpful?
1 Comment
Report
Copy
L
lalrath
from Hyderabad, Telangana
May 16, 2015
Report
Copy

Worst customer care and reliance eating money like anything

Address: Hyderabad, Andhra Pradesh

I am having connection for last 2-3 years. the channels what they advertise on their site is not there is reality. In last few months I have recharged more than 5000 still today I got msg my account suspended. Upon calling call centre with much difficulty the executive could communicate to me that for movie channels I am charged in two different packages. How can reliance charge double amount through two different package for the same channel....
Helpful
Found this helpful?
6 Comments
Report
Copy
V
vkgiri
May 16, 2015
Report
Copy

Re-installation at new location - 26 days over and still waiting

Address: Bangalore, Karnataka

I moved from Hyderabad to Bangalore and requested for re-installation of the antenna by email on 21st APR 2015 (of course, before that I tried reaching them on given toll free number, waited for nearly 20 minutes on couple of occasions without success and decided to take the email route). The Service Request ID[protected] was created and an assurance given that the complain will be resolved within 48 hours, and I am still waiting. Whenever...
Helpful
Found this helpful?
8 Comments
Report
Copy
T
Tarun Kassana
from Mohali, Punjab
May 15, 2015
Report
Copy

COmplaint for Reliance Digital TV Acc 200510058504

Address: Sirsa, Haryana

I am a subscriber of Reliance Digital TV Acc[protected]. I have been really troubled by the service provider and seek your help. My Set top box has not been working for the last one month and I have been trying to get it fixed by raising complaints with the Customer care. Every time I call them they open a complaint and assure me action will be taken in 48 hours but over the last month nothing has happened. They keep on automatically...
Helpful
Found this helpful?
2 Comments
Report
Copy
V
vamsivelaga
from Delhi, Delhi
May 14, 2015
Report
Copy

Amount Debited but no service

Address: Visakhapatnam, Andhra Pradesh

My setup box is not working properly so i gavecomplaint to customer service on 4th, 8th & 12th may 2015. No body can give correct response, yesterday night (i.e 13/05/2015) around 11:30 PM 175 rs is debited in my account, but no one can came to my home and resolve the problem but amount is debited. Toady(i.e 14/05/2015) again i call to customer service they give the service person number, the number is +91-[protected], he said we...
Helpful
Found this helpful?
4 Comments
Report
Copy
R
Rajni Soni
from Gurgaon, Haryana
May 11, 2015
Report
Copy

Customer Care is not there to Care

Address: Gurgaon, Haryana

Hi, I am not sure if you even bother to hire TLs for these Customer Care officers because they are NEVER there to take the calls during night hours. If you can't provide after hours support then don't atleast pretend that you do. I have spent 18 minutes on a call to try to reach to your officers today. Previously also every single attempt (in total 13) has failed during evening hours. I refuse to believe that your office is always bombarded...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
bselva
May 11, 2015
Report
Copy

Signal lost.

Address: Pudukkottai, Tamil Nadu

My connection number #[protected], Getting Signal Lost error. Registered complain on April-14, 2015 - Ref#[protected]. But no response for more than 7 days though they say it will be resolved in 48 hours. No Tech dispatch done. I keep on calling customer care since then but no solution. Finally customer care said they are waiting for the set top box to be replaced without even visiting my house and without even checking my connection. I...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
Shefil Haneefa
May 11, 2015
Report
Copy

Digital TV Remote replacement

Dear sir lam viewer o[censored]r digital tv my id no[protected] l have placed a complaint regarding my tv remote is not working on date 2/5/2015 and get a Service Request No[protected] and your customers care agents tell 8 me that your engineer will get in touch with you in 48 hours but I didn't get any call or msg from your side and called more than 4 times to your customers care I didn't get any response from your side still now me my all family...
Helpful
Found this helpful?
2 Comments
Report
Copy

Related businesses

Siti Cable
1
(486)
NDTV
1.2
(129)
Trans Media Network
1
(6)