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Reliance BigTV Complaints & Reviews

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Updated: Jan 29, 2024
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Reliance BigTV reviews & complaints page 120

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D
deepuk00
from Mumbai, Maharashtra
Jul 17, 2015
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Poor service and fraudulent charges

Address: Thiruvananthapuram, Kerala

Smart Card #:[protected] Hi, This is regarding a service request #[protected] that I had initiated on 14-07-15. I was telephoned by your representative and told that service box was not available and that I would be let known of the status when it was available. I was then called 2 days later to say that the service box was still not available. Since I was not able to view the channels for 2 days, I took the route of getting it fixed...
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pkuma80
Jul 17, 2015
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Delay in setup box replacement

Address: Gopalganj, Bihar

Hi, Please be informed that my setup box is having some issue. I recharged 1000 rupees and requested for replacement on 07/07/2015 but it's been almost 10 days no one has visited yet however TAT is 48 hours. I made call 3 to 4 times to customer care but they always said we are escalating your request but there is no result. Request you to please do the needful so that i can get my setup box replaced in next 48 hours otherwise i want my...
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jemilton raj
from Mumbai, Maharashtra
Jul 15, 2015
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Very very very very poor Service of Reliance

Address: Chennai, Tamil Nadu

Hi, Reliance Digital TV Smart Card Number is[protected], i have register my complaint on 7th July 2015, their executive confirmed that the Technical person will call in 48 Hrs, but still we didn't received any call from Reliance side, In this competition world they can't able solve the customer issue after 8 days from the date of complaint received means they does not care about customer, i am planing to bring this to CONSUMER COURT....
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nitinneema
from Dewas, Madhya Pradesh
Jul 14, 2015
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worst service for

Address: Indore, Madhya Pradesh

My ac no Reliance BIG TV[protected] is not working since last one month properly .i have made complaints so many times but no body is resolving properly. last 15 days i called again and again to call center they make new complaint every day and give new complaint no after that complaint resolving message received at my registered no without attending complaint.even they deduct payment three to four time from my account but still problem...
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vinod rattan
from Gurgaon, Haryana
Jul 13, 2015
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no Signals

Address: Faridabad, Haryana

Relianc Big Tv A/c No.[protected] is not working from 12/7/2015 the customer care no [protected] is not reachable it was contracted on 12/7/2015 what the customer care executive did not entertained the complaint. The system is asking for first time installation, signal quality is good error 2 is displayed asking for contract customer care. Kindly lodge my complaint immediatly under intimation contract no [protected] or [protected]...
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Bhuwan Chandra Bahuguna
from Delhi, Delhi
Jul 13, 2015
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EROR 400 no channel is working always not signal

Address: Ghaziabad, Uttar Pradesh

Dear Sir/ Madam, I am the subscriber of Big TV No.[protected] since 2009. since many days my big tv is not working. On July 9, 2015 I have called the customer care and it connected by chance and I got the Service Request no. is[protected] and promised that the Engineer will attend the prob in 48 hrs but no one turned till now. Kindly see the matter...
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Dinesh Kp
from Ferokh, Kerala
Jul 12, 2015
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no video error 200

Address: Kollam, Kerala

Complaint.no:[protected] Done a yearly package after three days no.video when I called.to.the customer care I had the worst experience with reliance customer executives they never solve the issue and when.I tried called again.the just used to make.us on.hold and hangup and one of the executive said will be ready in 5 minutes and it never happened .when. ever used to.select the language and make a call the person who attend the call will.never...
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pranavdave
Jul 9, 2015
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Signal lost error from past 4 days

Address: Rajkot, Gujarat

My Smart Card number is [protected], Firs of all Custmer care operator are cheap, they dont know how to talk, I raised a complaint 4 days ago and they said technician will come. But no body showed up !!! really frustrated with service. My complaint number is[protected]. Buy Tata Sky Instead of that !! Hope Anil will sell this company soon !!...
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Kinjal1980
from Mumbai, Maharashtra
Jul 9, 2015
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Complaint not attended

Address: Mumbai City, Maharashtra

Hi, My smart card number is[protected] and I had registered a complaint on 5th July 2015 that I need to re-locate my disc. The complaint number is[protected]. The engineer visited my place on 6th July 2015 and said the the disc has rusted and needs to be replaced. I accepted that and he said that he will bring the disc and the wire tomorrow by 1-2 pm. After that I have been continuously contact bigtv customer case but they are saying...
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WORREL
from Kolkata, West Bengal
Jul 9, 2015
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Deactivate VAS Techzone SMS

Address: Ranchi, Jharkhand

Dear Sir, I currently using a sim card of Reliance. It is under Reliance Bihar Circle. From last 2 months my balance is reducing on almost daily basis with uneven amounts. Even i checked through auto message system that no Value Added Services installed on my phone. Even though they are deducting balance from my account. Sometimes reliance has charged Rs 3/- sometimes Rs 5/-. Today at 11.40 am I have received a sms from reliance and in...
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M
M S.
from Mumbai, Maharashtra
Jul 8, 2015
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Harassment by Reliance big tv

Address: Mumbai City, Maharashtra

I have an HDR of reliance big tv ( con no.[protected]. The HD service is not working since long, the recorder is not working either but no complaints for that. The problem is, it doesn't work in monsoon and now this is ultimate. For 15 days there is no rain in Mumbai but the set top box is not working and we are living without watching tv. On 3/7/2015 i lodged a complaint to the cus care cell of reliance with complaint no.[protected] and...
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sms_awb
from Mumbai, Maharashtra
Jul 8, 2015
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set top box restarting

Address: Aurangabad, Maharashtra

My card no. is[protected]. On 7th July 2015 at around 9 pm, channel list got refreshed after starting the TV. After half hour I shut down the TV and switched on at 10.30. Since then the set top box is continuously restarting i.e. it gets restarted before display of any picture. I registered a complaint with the call centre for the same immediately. Today a technician came and after inspection, he stated that the STB needs to be changed...
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Adi_555
Jul 7, 2015
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irresponsible and unattentive customer service

Address: Bangalore, Karnataka

As per the technician that we called after the digital boc of reliance had issues over and over again giving errors[protected] etc we managed to get hold of a technician after calling repeatedly for days to the reliance customer service which is most of the busy or dont response. I spoke to the customer service person and addressed my problem and asked him to book a complaint and give me the docket number to which he behaved rudely and...
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Arihant_B2
from Delhi, Delhi
Jul 7, 2015
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Error Viewing Channels

Address: Chennai, Tamil Nadu

Hi, Company : Reliance Product : Big TV (Digitall TV Smart Card :[protected] Registered Mobile No. :[protected] Mobile No for Communication :[protected] With regard to above mentioned Smart card number, we are facing issue since 20th Jun 2015. We are unable to view channel because of some error. Have already filed a complaint to customer care on 22nd Jun 2015 but the same was closed without any resolution and a charge of...
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Ajay GU
from Bengaluru, Karnataka
Jul 6, 2015
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Connection not working, wrong charges, refund, and re-installation of antenna

Address: Bangalore, Karnataka

Hi, Pls check my previous complaints and take necessary action immediately. Worst behavior and response faced till date after being a valued customer for the last 6 year. Customer #:[protected] Name: Ulaganath 1. I have not watched a day of TV after recharging my account with Rs 600 and relocating to new address(charged 350 rs) because the antenna installation at my new address is not correct and TV channels are not coming....
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prasanthkp
from Mumbai, Maharashtra
Jul 4, 2015
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Relocation of dth from kerala to mumbai

Address: Mumbai Suburban, Maharashtra

Subject: fw: relocation of reliance digital tv from kerala to mumbai.
Date: sat, 4 jul 2015 13:15:02 +0530

Sir,


I want to relocate my big tv dish from kerala to mumbai. My id is[protected]. My new address in mumbai is : c - 9 / 301, pawanhans juhu housing complex, relief road, daulath nagar, santacruz west, mumbai - 400054. After many requests to your toll free no. The problem could not be...
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D
dr_atal
from Raipur, Chhattisgarh
Jul 2, 2015
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Very unhappy with customer care service- giving up my connections

Address: Indore, Madhya Pradesh

I have been a subscriber of reliance big tv since more than 5 years. For the past 2 years or so I have been having multiple connections (2). Few months ago I enquired about HD set top box as I purchased an HD tv. It wasn't available, so I took another service provider's HD connection and put in a request to stop one of my connections[protected], whilst wanting to continue the other connection[protected]. I'm very disappointed...
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lalrath
from Hyderabad, Telangana
Jul 2, 2015
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Height of loot public money in the name of DTH

Address: Hyderabad, Andhra Pradesh

I have 2 DTH connections from reliance big. I have been facing several issues from day one i bought this DTH. I am willing to really though this on the trace, take picture and send it to reliance management but i am not a fat money guy so waiting for my house to shift. 1. In last 5 months i would have rechared for almost 5000 with basic HD channels + regional channel. I changed my plan in between becoz the charges were high; unfortunity...
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tusharika mishra
from Bengaluru, Karnataka
Jul 1, 2015
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limited channels

Address: Indore, Madhya Pradesh

All the other leading d2h brands are providing ubiquitous number of channels but reliance has such limited options. its been almost a year since i wrote for the same reason. Specially popular channels like ROMEDY NOW and food food. If nothing else at least get this one started. all the dish companies have it. there many such examples like b4u, mtvindies, zkhana khazaana, lack of new offers and the guide just displays next days list and...
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cbc1969
from Chennai, Tamil Nadu
Jul 1, 2015
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SIGNAL LOST,

Address: Mumbai City, Maharashtra

My reliance smart card no[protected], have placed a complaint on 25th June 15 for signal completely lost and unable to view any channel. I was assured the same will be serviced by 48 hrs, but till writing this mail no one had visited or the issue is rectified. I have spoken to various persons on this complaint to your customer care, but unfortunately no good response. I have been a customer to you for past 7 years. Earlier last month for...
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