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Reliance BigTV Complaints & Reviews

www.reliancedigitaltv.com
1.2
Updated: Jan 29, 2024
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4
error 6:- your stb is expired. please contact customer care.
3
Re-activation of Smart card
0
Beware of fraud! Reliance digital TV is a fraud TV network.

Reliance BigTV reviews & complaints page 118

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N
Nandkishor Suryawanshi
from Aurangabad, Maharashtra
Sep 28, 2015
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About Tv signal problem since 10 days back

Address: Ahmednagar, Maharashtra
Website: www.reliancedigitaltv.com

After tv signal problem, i daily contact to costumer care continuely for 8 days but they didnt reply satisfactory, after waiting 8 days i registered my complain, my complain no is[protected], they assure me aur engineer wil reslove ur problem, but till 48 hrs go back, no any reply from there, worst service from reliance big tv, till waiting for resolving tv signal problem...
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saleem ullah
from Burla, Odisha
Sep 26, 2015
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Pathetic and Ridiculous service from Reliance BIG TV

Address: Chennai, Tamil Nadu

Hi, My smart card no is[protected], I registered a complaint on 13th September 2015 and the complaint number is[protected] registered by an executive (Kavya) of Reliance Big TV customer care who doesn’t know how to speak with customer, she was literally yelling over the phone and the Team Leaders / supervisors are very smart enough in making commitments but there is no action and intimation to the customer. Again we need to call them...
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aman.bal
from Mysore, Karnataka
Sep 25, 2015
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Beware of fraud! Reliance digital TV is a fraud TV network.

Address: Mysore, Karnataka

Ours is a few years old Reliance Big TV dish, after that some of the new channels have come to India like Comedy Central, Colors Infinity, etc. we dont get to watch them as the Big TV has not registered or bought the subscription for these networks for us. Then we are stuck to the age old channels and are not able to watch new TV networks even if we wish to. Also the subscription rates are higher than the other TV networks like Tata Sky....
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M
mathiarasan24
from Madurantakam, Tamil Nadu
Sep 22, 2015
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Worst customer care and customer service

Address: Chennai, Tamil Nadu
Website: www.reliancedigitaltv.com/home.html

Error in TV screen: ERROR 400 This my 1st complaint ID:[protected]/09/2015 7:00 PM No one came and check that issue but they closed that complaint, after I called customer care and said reopen that complaint but they didn’t do any thing for reopen request. After few day again check that complaint ID someone say that it’s closed and they charged RS:175 in my account for clear that issue but it’s not. I want refund amount still...
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H
honey.mohali
from Delhi, Delhi
Sep 20, 2015
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Wrong amount deducted and misbehavior with customer care executive

Address: Mohali, Punjab

Hi, I recharged my Big TV account[protected] on Sep. 01, 2015 for 240 Rs. but from last 2 days service is unavailable and it shows account is suspender. I choose 240 rs monthly plan and also not activated any additional service. So why account is suspended. Kindly activate my account and disable all the additional services if applied as I never activated any. Also for this problem I called customer care number but on the first...
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K
kailash bagra
from Mumbai, Maharashtra
Sep 19, 2015
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Wrong Amount Dedctect

Address: Jaipur, Rajasthan
Website: reliance

Dear sir, dear sir, plz solution my problam my big tv account no[protected], my balance dedcect 175/- by wrong infromation by your custmore care dedect my amount of 175/- so plz my reverce my amount co no is[protected] plz soultion regards kailash sharma [protected]...
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A
AnjanaSalvi
from Nashik, Maharashtra
Sep 18, 2015
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Cable Services

Address: Pune, Maharashtra
Website: Reliance Big TV

I have had a No Signal message on the screen for the last few days. I called Reliance on [protected], and was told that it is not a problem from their end. We were watching the programme and the screen went blank and we got an error message- Error 400- Signal Lost. Now Reliance has booked a technician and are charging me for this. Please let me know what my rights are as I have not done anything to the cables or the card. I have not even...
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M
Manoj vp
from Delhi, Delhi
Sep 17, 2015
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Recharge not properly, Cash Refund.

Address: Kozhikode, Kerala

I am recharge big TV (A/c ID:[protected] Freecharge transaction on 16/9/15. Cash 220 has debited from my Bank account. Your receipt no seal. But it couldn't recharge properly. I tried to contact big TV customer service. But they replied that there is no further communication form the bank. Details are attached. Please consider my request....
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Manoj vp
from Delhi, Delhi
Sep 17, 2015
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Reacharge not properly

Address: Kozhikode, Kerala

I am reacharge big TV (A/c ID[protected] Freecharge transaction on 16/9/15 at 7.10pm. Cash 220 has debited from my Bank.Your receipt no seal. But it couldn't recharge properly. I tried to contact big TV customer service. But they replied that there is no further communication form the bank. I request my cash refund. Please consider my request....
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J
Jonah Sunder Raja
from Shimoga, Karnataka
Sep 16, 2015
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Unable to view a single channels on my TV

Address: Gulbarga, Karnataka

Dear Sir/Madam, My smart card no is[protected], from last more than week I'M unable to view all the channels in reliance D2H. I am calling customer care from past 4 or 5 days and every time i am saying them about this problem and every time they assured me the same that they will send technical person to my home but till now nobody came.I have also recharged of Rs- 300 on 14-sept-15 but then also channels are not coming. Is this kind...
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A
arpitjain114
from Bhopal, Madhya Pradesh
Sep 16, 2015
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Big tv installation

Address: Indore, Madhya Pradesh

I have called to customer service for the re-installation of the big TV, they replied just do the recharge of Rs. 220 it will get re-installed. but nothing will happened again call to that people than they replied network issue, so i told him to send some one for rectify the same. than they are telling for address updation charge Rs.350/- paid the amount. than again telling for recharge of Rs. 240, done with that, than after they replied...
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Sankarapandian Murugesan
from Mumbai, Maharashtra
Sep 16, 2015
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Service not carried out but service charge deducted

Address: Chennai, Tamil Nadu

My TV receiver was dismantled upon my request, on 28 August 2015 (SR No.[protected] Subsequently, I have made a request for installation with address change on 1 September 2015 (SR No.[protected]. The SR was closed on 4th Sep without any service. The sad part is Rs.175 was deducted from my balance. Again I made a complaint on 5 Sep 2015 (SR No.[protected] The SR was closed on 9th Sep without any service. The sad part is another Rs.175...
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Y
yashaswi1
from Mumbai, Maharashtra
Sep 11, 2015
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Worst Service by reliance

Address: Chitradurga, Karnataka

My card No is[protected]. we have Registered complaint wrt problem with the STB on 31st oct 2015 (no:[protected]. They closed the complaint without attending and none of the Technicians visited. Then again we have Registered complaint (no:[protected] on 2nd oct 2015 but till now none visited and the complaint is pending.....
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B
b.umaarani
from Kolkata, West Bengal
Sep 8, 2015
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Resolved

Change of set up box

Address: Tirupur, Tamil Nadu

I am having reliance big tv connection no.[protected] in the name B.Umaarani.I registered a complaint on 1.9.2015, my service request no is[protected]. They told to change the set up box on their visit. But before changing the complaint was closed and charged 175. Again on 3.9.2015 I registered the complaint service request no.[protected]. On 4.9.2915 message came it is suspended and asked to pay 338. Some one called to pay 500 for set up...
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M. K. Sahu
from Mumbai, Maharashtra
Sep 7, 2015
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Refund my deducted money

Address: Jaipur, Rajasthan

I am a costumer of reliance big tv since 2008 . From starting i have activated bronze pack ...without any intruption but before 2 or 3 months you service is worst. Your employes are had changed my bronze pack that was 8 rupees per day packand after that you have starting 10 rupess per day but i have came accros to this information when you have started 12 rupees per day pack on this issue i have called you toll free no.[protected] and...
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Abhishek Kaswan
from Bathinda, Punjab
Sep 5, 2015
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Money deducted without any reason

Address: Churu, Rajasthan

On 12th Aug 2015 I complained to big tv customer care because I was not able to watch channel So they suggest me to call engineer so I requested to company for an engineer that charged me 175 Rs. which deducted on same time and customer care told me that I have 2 months warranty for it. after my complained two days later engineer didn't come at my home so I called again to customer care they said me that they noted complain but again they...
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K
Kvrs
from Bengaluru, Karnataka
Aug 23, 2015
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Not working since Installation 25/06/2015

Address: Bangalore Urban, Karnataka

My Number[protected] was installed on 25/06/2015. But has not worked even for a day. Called a number of times just say do that do this but nothing works.

Requested to visit no response till date. If you cannot dot it please take your set box back. As it is your property. Don't want to have it with me.

A early visit is very much appreciated.

Want a response yours is not the only service...
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N
Naveen2252
from Chennai, Tamil Nadu
Aug 22, 2015
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Service charge

Address: Bangalore, Karnataka

Hi team Reliance has charged me 175 for service charge for complaint given on 18th Aug.. But I had not give complaint and no person called me or did any service.. The complaint was not given by registered no as well.. Cheating company.. When I called customer care they r disconnting the call My cell # [protected] Mail I'd - [protected]@gmail.com Regards Naveen...
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sandeephs
from Mysore, Karnataka
Aug 22, 2015
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Cashback

I have recharged 3 times each of Rs 500 into my digital tv account, as per their (reliance digital tv) promotional offer whenever we recharged above 300 Rs we will get Rs 15 as instant cashback. but i didn't get any cashback please resolve this problem My reliance digital tv smart card number is[protected]...
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Nayan1828
from Vadodara, Gujarat
Aug 18, 2015
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Faulty set top box

Address: Mumbai City, Maharashtra

Smart card number[protected] Consumer name Nikhil Santhakumar Reliance digital services ... Big TV is the worst kind of service i have ever used. The customer care team sucks and the service provided is pathetic. My issues started with shifting the set top box to a new one. Charges incurred is Rs 750. However the set top box has been replaced 5 times within the warranty period of 90 days and now it is still not working from over...
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