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Reliance BigTV Complaints & Reviews

www.reliancedigitaltv.com
1.2
Updated: Jan 29, 2024
Complaints 3276
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781
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2495
So far, so good. Reliance BigTV is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance BigTV will keep up the work and continue to help more customers with their concerns even better 🤝
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4
error 6:- your stb is expired. please contact customer care.
3
Re-activation of Smart card
0
Beware of fraud! Reliance digital TV is a fraud TV network.

Reliance BigTV reviews & complaints page 119

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S
Sumankumar2050
Aug 14, 2015
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Not provided setup box even complaining no of times....

Address: Bangalore, Karnataka

Hi my dth setup box was not working from past 10 days and I complained about this to customer care and they have deducted Rs. 225 from my account towards technician charges and they assured me to send the technician with in 48 hours and they never bothered to send the technician...and i followed up the matter every day with the customer care and the answer from them is will send the technician as soon as possible and we don't have the stock...
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p1962
from Jaipur, Rajasthan
Aug 14, 2015
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Regarding customer care

Address: Jaipur, Rajasthan

Begning[protected] request for repair, refund, general etc. not done in prescribed time limit.from last 03 days ccc not provied any infomation. Always some technical upgradation. ccc services is very poor or not satisfication. i think stop your cable services immidiately. Thank you (Shashi Gupta) [protected]...
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Nikku2693
from Mumbai, Maharashtra
Aug 12, 2015
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For bad services of Reliance Big TV

Address: Indore, Madhya Pradesh

My name is Nitesh hada and my smart card no. is[protected]. your service is too poor and i am not satisfied with your services because my big tv is not working properly and even every week i face a problem of error 400. i complained many times in your customer care but they did not give any proper response. i am totally unsatisfied with your service and in future i did not suggest any one to buy a reliance digital tv. i paid many times...
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aakshi
from Chennai, Tamil Nadu
Aug 10, 2015
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Learn Malayalam to log a Complaint

Address: Chennai, Tamil Nadu

My Smart Card no is[protected] and for past 4 days I am unable to watch any channel as it shows Signal issue, error 400 I am trying to log a complaint with their so called customer service but unable to do it. Each time i press 1 for Tamil or 3 for English but still line is transferred to Malayalam speaking person and the person taking the call is asking me to speak in Malayalam. I told her I can speak either Tamil or English but she can...
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imlucky1400
from Delhi, Delhi
Aug 4, 2015
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200654110812 set top box is dead from 28 july 2015

Address: New Delhi, Delhi

Sir my set top box[protected] is ddead from 28 july 15. I make many calls to customer care, but no action.
From last week my daughter and son is upset for tv.
I am in trouble because i have a one year subscription (last 28 june 15 recharged ).If i have one or two month pack, i go with different service provider.

Reliance is the government service in private sector.

Naveen rathore
[protected]br...
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zad609
from Delhi, Delhi
Jul 31, 2015
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Really bad service and response

Address: Kasaragod, Kerala

I have no connection on my reliance dish TV. I registered a complaint with customer care. They give a bad service and finally gave contact no of reliance dish tv office located nearby.
They also give bad response that they every day says they will send the technician on same days. But they dont send anyone to us. Today when i called, i told that i will file a case in consumer. They replied rudely that to go ahead.
Consumer...
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RVADIVEL
from Delhi, Delhi
Jul 31, 2015
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Non functioning of big tv

Address: Lucknow, Uttar Pradesh

My smart card no is[protected] I registered a complaint for error 400 to your form vide complaint no[protected]. Even after six days no one has reached here to rectify the problem. Since last six days I made almost 50 calls. No use at all. Can any one monitor our customers complaints? If it is not possible advise us to switch over to other network.Really ridiculous system. Pl help us imdt....
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M
Manesh Handoo
from Gurgaon, Haryana
Jul 31, 2015
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BIG TV Complaint No - 235850180

Address: Mumbai City, Maharashtra

I have logged a complaint on 1 July 2015. Then my new set top box was in place on around 20 July. And my TV got blank on 24 July. I logged a complaint on 25 July. Late, I log this complaint of my non working of set top box since last 7 days. But all in vain even following with customer care toll free in all these days. It is a harassment for me to log the customer care every day (Ms Lata) due to my open complaint status. Smart card...
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Deepkk
from Firozpur, Punjab
Jul 28, 2015
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Increment

Address: Rewari, Haryana

Dear Sir, My self Mr.Deepak kumar working with RHRS roll as a After Sales Executive DTH Business Post in Rewari Haryana . We will work with company last 2 years to till date we have not get any Increment So please add your comments for help me...
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Rajasekar.SR
from Chennai, Tamil Nadu
Jul 28, 2015
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Very Worst Customer Service

Address: Tiruvallur, Tamil Nadu

Smart Card No :[protected] Complaint Date : 20/07/2015 Complaint Number :[protected] I had raised a complaint to reliance big tv that my STB box is not working and there is no video from it on 20/07/2015. They said that we have to replace the STB box it will resolved in 48 hours but after 4 days complaint got closed automatically without resolving the issue.So i contacted the customer care and they said there is no STB in stock and...
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C
crosjorie
from Perundurai, Tamil Nadu
Jul 24, 2015
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Regarding account balance

Address: Kanyakumari, Tamil Nadu

Sir, My name is Crose Paul Jeyasekar. My smart card number is[protected]. Even after recharging, the account balance shown in the TV is Rs.18/-. Please verify and update my account balance immediately and also send an email to [protected]@yahoo.com...
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S
spidervikas
from Noida, Uttar Pradesh
Jul 23, 2015
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Recharge Message before time

Address: Ghaziabad, Uttar Pradesh

My account number is[protected].i was recharge my account on 03/07/2015 22:58:06.Now my DTH device show message that recharge your account before 24/07/2015.For monthly pack, you should give 30 days for service.can you explain this issue and provide solution for that as soon as possible....
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paresh_777
from Ahmedabad, Gujarat
Jul 22, 2015
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Error 400

Address: Ahmedabad, Gujarat

Please send your service man our big tv are not working from last two days error 400 are shown all other connection are working properly at and near our flat at sun city sec 07 f 403 s p ring road bopal ahmadabad smart card no[protected]...
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C
chauhan.atulkumar
from Noida, Uttar Pradesh
Jul 21, 2015
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Issue with yearly subscription

Address: Bijnor, Uttar Pradesh

My account number is[protected].Last years(3-Oct-2014) i bought 12 months subscription as mentions over site and after 10 months company disconnected my service. on 19 Jul 2015 i called to customer customer executive to get the reason. Person said that i should call at the recharging time for 12 months subscription. This information was not mention over the company site, I had just checked the amount and paid online for 12 months subscription...
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R
ranjeetranjan123
from Mumbai, Maharashtra
Jul 20, 2015
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No signal problem

Address: Mumbai City, Maharashtra

I had made a complaint online regarding "no signal" problem last month. it took almost 2 weeks for the technician to come to fix the issue. earlier few channels were having problem of no signal. however technician visited at our place after 2 weeks. his name was Mr. Raj (mob.-[protected]). he charged me Rs500 to fix the issue. also he assured that there will be no problem in the future regarding this. after 2 days i lost all my channels...
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A
Anurag anurag
from Coimbatore, Tamil Nadu
Jul 20, 2015
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Lost connection

Address: Hyderabad, Andhra Pradesh

We with the registration number[protected] from hyderabad were trying to reach your customer care to lodge a complaint since 4days.. Pathetic stage is that they always say there is problem in server n complaint cannot be booked.. How come such a big company is not bothered about a customer!!!I have a problem of signal lost because wire got dislocated.I have recordings of all when we were trying to escalate problem n if not addressed can...
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satishman
from Bengaluru, Karnataka
Jul 20, 2015
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Too munch delay in attending complaint

Address: North Goa, Goa

Please note that I have registered complaint ref. no.[protected] on 20-June-2015 and till 13-July-2015 no engineers attended the complain. I was very surprised to hear that my complaint was closed on 13-July-2015 as i was not contactable this is very strange to my but inspite of this i once again registered complaint ref.no.[protected] on 13-July-2015 and finally on 18-July -2015 the complaint was attended and issue solved. Now I make a strong...
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T
thulasireddy
from Tenkasi, Tamil Nadu
Jul 18, 2015
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Problems with cusomercare attendi phone calls

Address: Bangalore, Karnataka

our ID No:[protected] recharge long term pack Rs. 1971.00 on 16.07.2015.we had discussion with your customer care executive they told us recharge recharges Rs.1971 and after inform us to lock amount other wise amount will be expire only 9 months.customer care executive but we are waiting more than 5minutes they are not lifting our call....
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dharmender kaushik
from Gurgaon, Haryana
Jul 18, 2015
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Not functioning of my reliance tv connection

RESPECTED AUTHORIZED PERSON my reliance tv connection is showing ERROR 200 and i have no clue for the same. actually 1 week ago my reliance set up box encountered a problem so i contacted customer care and got it replaced, also Rs 500 was debited from my account . BUT MY TV connection was not starting so i again registered a complaint against it and got it replaced again, but now again i received a message saying to recharge Rs 500 again...
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Dr Rajesh Garg
from Sirhind, Punjab
Jul 17, 2015
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Big TV asking for wrong relocation charges/ change of address charges ( account No.- 200673253746).

Dear Sir, Madam, I have a connection of reliance BIG TV in the name of soorat singh ( account No.[protected]. It was purchased in Srinagar -Garhwal ( Utrrakhand) in 2009. Now i have shifted to Kumarhatti, Solan ( Himachal) few months back. At that time i was not knowing the change in address issue of your company. I got my BIG TV installed in kumarhatti from a local mechanic/ engineer by giving him money. I enjoyed my BIG TV services...
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