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Reliance Fresh Complaints & Reviews

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Updated: Feb 4, 2025

Complaints 2152

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538

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1614

So far, so good. Reliance Fresh is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance Fresh will keep up the work and continue to help more customers with their concerns even better 🤝

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Complaint regarding bad staff

Refund required of Rs. 243/- on transaction date :05-09-2021

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Reliance Fresh reviews & complaints page 72

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Address: Bangalore, Karnataka

Today i went to Reliance fresh, No. 7/3-4 ITPL Main Road Brookefield, Bangalore and saw that they have been selling waxed apples in their store which has already been banned in other cities before by the respective food departments. This is a fraud and cheating to the customers by a brand which is known everywhere....

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Address: Krishna, Andhra Pradesh

My card no. [protected] not showing details about points when card swipe on reliance fresh outlet.. and i cant able to check the balance money on my points. so that i cant able to use this points to convert into money. please check the details of the card and reset where i can get money back for my points so far thank you my email id: [protected]@gmail.com cell no. [protected] vijayawada, andhra pradesh...

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Address: Chennai, Tamil Nadu

We are regular Reliance fresh customer of Royapettah branch Chennai and we order home delivery after buying things from store. They will say it will deliver in evening but after regular call it will be postponed to next day. Even after two days my items has not been delivered. Worst and pathetic service from Reliance fresh...

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I HAVE PURCHASED TWO PACKETS OF MILK FROM YOUR OUT LET AT MUVATTUPUZHA ON[protected] .THE BILL NO C9262/ 0155 TIME 16:27:28 DT 01 JAN 2015 .I HAVE GIVEN MY CARD NO [protected] TO THE BILLING CASH BOY, HE PURPOSEFULLY ENTERED SOME OTHER NO AND HAD RETURNED MY PAPER WITH THE NO OF THE CARD WRITTEN. THERE WAS SOME RUSH IN THE COUNTER. ANY HOW THIS IS NOOT THE PROPER WAY OF TREATING THE CUSTOMERS. KINDLY WARN THE EMPLOYEE ACCORDINGLY...

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Address: Chennai, Tamil Nadu

We bought a 500gms white channa packet from your outlet in chennai (Indhra nagar) It was full of chemical smell and rotten smell...we directly complained at the store... They exchanged a new packet and still it was the same rotten smell... I would request you to take my complaint seriously and take immediate action... I also have the same packet of channa still with me...thereby if no action is taken...I would inform u that I will proceed...

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Address: Bangalore, Karnataka

hi, DURING use on 19/12/2014 I FOUND WHEAT GRAIN WITH ATTA NITHER WE CAN PREPAR CHAPATI PROPERLY WE ARE EATING WHOLE WHEAT WHICH WAS NOT CHARESHED STIKE IN MOUTH. i bought one 5kg pack of reliance whole wheat atta for 149 on 15 dec from reliance store but i am not satisfied with the product .since it has some sand come along with floor.so iam unable to make chapati from it or .kindly take as complain and please revert me with proper...

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Address: Gurgaon, Haryana

This is to bring to ur knowledge that RELIANCE FRESH Ansal plaza Palam vihar staff is very rude and have harrasing behaviour. we went 0n 18th Dec, 14 around 8:30 pm when your staff (NAMED NEELAM YADAV) who is incharge of Churna counter started misbehaving with my little 2.5 yrs son and threatened him not to touch anything else he will get KNIFE to hurt him. Is this the way to talk to small kids. when we asked him to appologise he refused...

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Address: Mysore, Karnataka

I bought Reliance wheat atta 5 Kg Worth Rs 149 on 8th December from Reliance Fresh outlet, Jayalakshmipuram, Mysore. 1st day we prepared poori and while eating we felt atta was not properly cleaned as everytime we were chewing we could feel “kharam kharam” sound coming from poori. After 4 days, when chapathi was prepared we felt the same “kharam kharam” sound coming from chapathi. When wheat went to flour mill either it is not properly...

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Address: Bangalore, Karnataka

I'm a Reliance one customer for several years with card number [protected]. For last several months there is serious fraud going on in sanjay nagar branch of reliance fresh.the manager, staff and employs are hand in glove with certain hotels and other supermarkets and are hiding offers from general customers. any offers written on bill board will be rejected during billing saying that the system is not updated or network has failed...

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Address: Warangal, Andhra Pradesh

This complaint regarding customer service about your staff.I did shopping in reliance fresh WARANGAL, NAYEEM NAGAR branch on 1 week ago. I mistakly buy an item, then I realised that the item is not i am looking for. I asked staff for refund.they answer me very RUDLY.even WALL MART and TESCO like international supermarkets is giving the cash refund.and I think you should give the proper training to your staff about customer service....

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Address: Pune, Maharashtra

on 1 dec i was done my shopping in relince mart, aund pune.in first time casier swip my card and i putted pin number after that long possessing is going on then casier cancelled the transaction .then again swip my card but this time successfully transaction done .but tomorrow checked my mini statement then i shocked in twice time money in deducted from my debit card. please check and refund in my account as soon as possible....

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Address: Jaipur, Rajasthan

This is regarding service at the Reliance Fresh outlet at Jawahar Nagar, Jaipur, Rajasthan.The outlet is always short of staff. There is usually only one billing person who also doesnt know his job well so takes very long to make the bills. On 02.12.14, I had gone to buy butter from the store and I was waiting in line for billing. The lady before me wanted to pay by credit card but the billing person took almost 15 minutes but still could...

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Address: Chennai, Tamil Nadu

I renewed my two wheeler insurance policy at AVADI RELIANCE FRESH on 02/12/2014 at around 8.00 pm. The insurance copy issued is not printed clearly and not readable. I ask the person who handle the insurance she told that, give me a email id we send the insurance copy with in 10 to 15 min. But yet i am not received a copy. and i try to contact the store +[protected] several times nobody take the calls. If you help me please contact send...

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Address: Jaipur, Rajasthan

I had purchased some food items from reliance super jaipur(rajasthan). You say that you sell everything below MRP but reliance super sell some food items exact on MRP. When I asked store keeper then they make laugh of me. They insulting me. Who gave him the rights to insullt their customers. This is Arrogance by you. I thing to file defamation(ipc 499) and cheating case against you. If you want to don't lose your customer relation and customer...

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Address: Ranchi, Jharkhand

Dear Sir, I would like to inform you that i Amarnath Singh Regular customer for your Reliance fresh. My CARD NO. is [protected]. Today evening i am purchage a MAGGI VEG ATA 320 gm Product MRP is Rs. 85. But Billed Rs. 95. (CIN NO. U01100MH199PLC120563) Unfortunatly we had check bills than it seems. Earlier i purchege a milk Pwdr Amuliya 500 gm Rs. 20 off that pc. But Billed Actual MRP without Off/ Discount. Normaly Customer will...

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Address: Bangalore, Karnataka

At the thippsandra branch in Bangalore many commodities especially fruits are ROTTEN with flies on it and no effort is taken to refill it even after the load has arrived. Will the manager himself buy such rotten stuff ? Also it is always said that the load has not arrived even as late as "7 PM" when the normal time for the load to arrive in the evening is 4 :30 . Also many items are sold to the vegetable vendors nearby without any limits...

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Address: Bangalore, Karnataka

This was the 4th time, I have faced this issue with Reliance Fresh Store in Marathahalli (Near ICICI Bank), Bangalore.This store is in Raja IKON building. Every time they don't give change and say that we don't have change, please take next time. Next time no one remembers. Even if they have to give 9 Rs, they say take next time and they don't want to keep the change at customer side. This time when I argued, the person at billing counter...

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Address: Jabalpur, Madhya Pradesh

I purchase household items of Rs. 2672.48 and Rs. 1034.50 on dated 19.10.2014 from reliance fresh shop, civil lines, jabalpur on my reliance card no. [protected]. This shop give the offer of cash back for purchasing worth Rs. 2500/- or above. But the shop did not give me any cash back till today on the above purchasing....

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n the Reliance fresh shop in New Thippasandra branch in Bangalore many commodities are hidden in the store and are sold to vegetable vendors in large quantities., The vegetable vendors buy several kgs of tomatoes, cauliflowers in large numbers thereby depriving others . Also the manager favors them and hides several commodoties and when questioned is rude in his approach Please look into this matter and correct quickly as it leadds to several...

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Address: Ernakulam, Kerala

dear sir, my reliance one card no [protected] has 200+ points fro redemption, but when i contacted pt jacob road, thoppumpady, kochi kerala branch of reliance fresh i was told my card is old type and issued me a new card with no [protected] telling me to come again for transferring old card points to new card later.when i went later i was told it is not possible, however i can redeem the points. During next visit i was told their...

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