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Reliance Fresh Complaints & Reviews

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Updated: Feb 4, 2025
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Reliance Fresh reviews & complaints page 74

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S
Shefali Naik
from Chennai, Tamil Nadu
Oct 9, 2014
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Card points are not discounted from the bill though it is deducted from the card

Address: Ahmedabad, Gujarat

I am a regular customer of Reliance Fresh store situated at Grand Mall, Ambawadi, Ahmedabad-380015. I have a RelianceOnce card which they scan for every bill. 1 point(70 paise) is added on purchase of 100 rs. These accumulated points are discounted from the bill whenever customer wants. I have Rs. 303 in my card. I want these rs. to be deducted from my bill(bill amount was Rs. 969.29). The person at the POS told me that I need to check the...
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Rueben
from Coimbatore, Tamil Nadu
Oct 8, 2014
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Redemption of points accrued in the reliance card on my name

Address: Coimbatore, Tamil Nadu

I am a regular customer of reliance fresh situated in coimbatore, Tamil nadu.I have received a sms saying that I have accrued a sum of Rs.188 (app) on the reliance one card (no.[protected]) and I can redeem that amount on my next purchase. For the past one month I have been contacting your outlet situated in Ramanathapuram, Coimbatore, Tamil nadu., But to my disappointment, that card did not work properly and I contacted your toll...
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S
sheetalsd
from Mumbai, Maharashtra
Oct 5, 2014
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Frequent Card Billing / Crowd Management issues

Address: Thane, Maharashtra

This is to make it to you notice that there are frequent issues being faced at Reliance Fresh Store located near Gopi Talkies, Gupte Road, Dombivli West. First of all there are ALWAYS issues with CARD Payment at the time of billing. When we do billing at one counter, the Card machine there doesn't work and if we have to swipe card we have to redo all the billing at another counter... OR we would have to pay in CASH or swipe another Card. Second...
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B
baijuksfe
from Delhi, Delhi
Oct 5, 2014
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Do not allow empty carry bag

Address: Thrissur, Kerala

I am reliance fresh customer .My card number is [protected].I had a bad experience in the store located at Chalakudy.Since Chalakudy Municipality has banned the plastic carry bags, now a days, I shop with a medium sized permanent (one side is largely open ended and it can not be closed)carry bag.But at Reliance shop, the security prevented me from carrying this open carry bag into the shop.He said that I should keep this carry bag...
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K
kuski
from Hyderabad, Telangana
Oct 4, 2014
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Poor quality of all the food items, improper and insufficient maintenance of stocks

Address: Unnao, Uttar Pradesh

This particular store has been deteriorating all through the years. The stocks are not well maintained and a lot of food items that are in the stores are expired. If the consumers are not alert and careful they would probably land up in buying expired products. The concept of caveat emptor had been coined for these purposes....
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E
Essor
from Mumbai, Maharashtra
Oct 4, 2014
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Fraudulent offer

Address: Bangalore, Karnataka

I received a SMS on my mobile ( [protected] ) which reads as follows. "COKE ZERO Can for just Rs 9!.Shop for Rs99+&swipe your Reliance one card to avail the offer. Available ONLY at Reliance Fresh &Mart till 6th Oct 2014." Today I went to Reliance Mart at Bannerghatta Road and bought 4 nos Coke Zero and other items the aggregate value of bill being Rs 310.36. To my shock and surprise I found the Coke Zero was billed at a price...
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L
lovlesh
from Gurgaon, Haryana
Oct 4, 2014
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FAKE ADVERTISEMENTS OR STAFF INVOLVED

Address: New Delhi, Delhi

RELIANCE FRESH COUNTER = Rana Partap Bagh, Delhi -110007. This counter NEVER provides schemes like your recent advertisements in national dailies that coke is available 2+1 & can @9/-. On 3.10.14, this counter clearly said stocks Exhausted in very short period (in Hours on 2.10.14). We as customer unable to understand, how, schemes gets exhausted in such a short span of time IF GENUINELY MEANT FOR LOYAL CUSTOMERS of RIL. Should I assume(...
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saurabh2107
from Warangal, Telangana
Oct 3, 2014
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NON COMPLIANCE OF OFFER

Offer of one coke can @ Rs 9 instead of Rs 36 on every purchase of Rs 100 was displayed and also communicated by SMS. However, there was no such offer and the Reliance Fresh Shop at the following shop declined to give any item saying non availability of stock:- Reliance Fresh Reliance retail Limited Plot No 355, 357, 353 Sree Kalyan Constructions Defence Colony, Nedermet, Hyderabad CIN No 001100MH999PLC120563 The offer is a fraud. Reliance...
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Guna Shekar N
from Delhi, Delhi
Oct 3, 2014
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Very rude behaviour from store staff

Address: Bangalore Urban, Karnataka

Today morning i had a very bad experience in Reliance Fresh (BTM Layout) store, when i was billing in cash counter one o[censored]r staff by name Sallauddin
(asst store manager) behaved very rudely with me & insisting the
cashier not to give the offer product to me & telling me will not
give the offer product, hence his behaviour is very bad & the way
of speaking to customers is like a rowdy, he was telling...
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Prabhu Gowdru
from Bangalore, Karnataka
Sep 30, 2014
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Expire product and find inserts in fruits

Address: Bangalore, Karnataka

I am Prabhu from rajarajeshwari nagar. I got very poor experience in the mart I got the inserts i fruits and got expire product in mart.the cashier making me fool that the product will get expire by today night at 12...I require the Response from the mart or else I'll to to consumer court and file the complaints...
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Pratima kapur
from Vadnagar, Gujarat
Sep 28, 2014
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You can improve your stores

Address: Pune, Maharashtra

First of all, let me thank you for the excellent idea of having a store that sells at a good price. Having said that, you have so much potential but the stores are mismanaged. 1) goods are badly and unattractively displayed. Tea is in different places. Do you expect us to search for every thing? 2)sales persons are too busy chatting or not interested in answering queries. 3) you have six counters for checking in goods but despite long...
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K
kanthipoultry
from Hyderabad, Telangana
Sep 27, 2014
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selling of products after expiry date

Address: Hyderabad, Andhra Pradesh

i purchased Ensure powder batch no P963A0 0103NR from reliance fresh at vinay nagar colony branch santoshnagar, Hyderabad on 10/09/14 time 18:23 invoice no.003501 total bill amount 1047 which i paid through visa debit card the best before date of the above product is 22.08.14 after consuming the product i was hospitalized. I request the authorities to kindly look into the matter and address the grievance...
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shiva hiran
from Hyderabad, Telangana
Sep 26, 2014
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NO PROPER RESPONSE FROM BILLING COUNTER AFTER A VERY LONG WAITING

In Reliance Fresh Near Amba Theater, Hyderabad 1. Billing Team and the Sales men/Women are very irresponsible and irrespective. 2. They are not giving any details on offers and even where the products are kept. 3. Not giving any Free Items on products. 4. Doing Billing very late, they don't know how to bill the products. 5. Showing Discounts on Items But in billing original MRP is given, after an argument then they suggested to exchange the...
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U
urvi raj
from Bengaluru, Karnataka
Sep 24, 2014
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Very Poor Quality & Hygiene

Address: Bangalore, Karnataka

Hi, My name is Urvi, basically from Mumbai but shifted to Bangalore now. I was facing difficulty to get my household stuffs in Bangalore my area as Mumbai has mobility towards the same, everything is available easily & i always use to prefer Dmart. After searching i finally got Reliance Fresh in Bangalore- 1 at Indira Nagar stage 1- CMH rd & 2nd Indira Nagar stage 1- New Thippasandra mkt.Whenevr i have visited there to get fresh...
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G
gmksarma
from Hyderabad, Telangana
Sep 23, 2014
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Overcharging

Address: Hyderabad, Andhra Pradesh

1. To day i went to reliance fresh at asif nagar, hyderabad & purchased items worth rs.854.10ps.And paid thro my union bank debit card no. Xxxxxxxxxxx2894. After reaching home i noticed that the salesman at the counter charged rs.894.10 ps. That means an overcharge of 40 rupees.(Bill no. Ref: c1748 #0344 17:46:06 23sep2014)


2. I tried to contact the shop on their phone on the bill. (Ph.[protected]. No one answered...
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VSMHARDEO
from Chennai, Tamil Nadu
Sep 23, 2014
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Manhandling by drunk on duty security guard at reliance super 79 rathinsamy nadar road bibikulam madura

Address: Madurai, Tamil Nadu

On 22nd Sept I purchased a Arokyam 1/2 litre milk packet among other item.I reside opposite the mart and am regular customer.When the packet was opened it was thick and had gone bad already.My wife asked whether I bought milk or curd jokingly.I went back to the store and the manager exchanged promising that he will take up with the milk manufacturer.The packet I got in exchange met with the same fate on poring out in the pot.I was bit surprised.I...
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Purneswara Rao
from Mumbai, Maharashtra
Sep 20, 2014
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New card -permanenet

Address: Hyderabad, Andhra Pradesh

Dear sir, I have reliance on e card in the name of D K PURNESWARA RAO. Card no [protected], due to usage continuously the card was damaged, mean while I was taken new card (No :[protected]) at Anandbagh stores and same card using at the time store visiting. It is requested kindly transfer old card points in to new card immediately. Once again request you kindly release permanent card at the earliest. Regards PURNESWARA...
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J
jaghnal
from Chennai, Tamil Nadu
Sep 18, 2014
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AC is not switched on for last 9 months

Address: Kanchipuram, Tamil Nadu

I have been purchasing grocery items in Reliance Fresh, Medavakkam, Chennai. AC is not switched on for last 12 months (as far as i know).. In front of me, there are so many people, multiple times asked for switch on the AC but management it not taking care of it....
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N
nikhilthagela
from Delhi, Delhi
Sep 17, 2014
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Dup;icacy of dabit card

Address: New Delhi, Delhi

this to inform you that transaction of rs. 460, was done on 13.09.2014 vide bill no 000780 batch no. 000141 MID 3000164 at relince fresh Savitri nagar new Delhi through my debit card. When i was given my debit card for the payment then some one made duplicate of my card and taken out Rs10000 from ATM of Kotak Mahindra Bank. There for your requested pl. investigate the matter and find out who has done this frauad awaiting your replay Nikhil [protected]...
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M
mksaini
from New Delhi, Delhi
Sep 14, 2014
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for payment

niche dee hui slips ka payment abhi tak nahi hua hai hamne aavale beche the .us shakha ka nam hai reliance fresh stor viratnagar dist.-jaipur rajasthan pin-303102 ab ye payment kab hoga batayen. hamari mail id hai- [protected]@gmail.com mob.-[protected], [protected]...
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