Claimed

Reliance Fresh Complaints & Reviews

www.reliancefresh.info

1.3

Updated: Feb 4, 2025

Complaints 2152

Resolved

538

Unresolved

1614

So far, so good. Reliance Fresh is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance Fresh will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Reliance Fresh

Having problems with Reliance Fresh?

File a complaint and get it resolved by Reliance Fresh customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Fresh

Recently resolved complaints

View all complaints

Unpleasant Experience at Reliance Smart Store - Urgent Attention Required

Complaint regarding bad staff

Refund required of Rs. 243/- on transaction date :05-09-2021

Most useful reviews

Wrong charges of Theft

acceptability of sodexo coupons

Food card not accepted

Reliance Fresh reviews & complaints page 76

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: East Singhbhum, Jharkhand

Despite given in advertisement in newspaper that discounts will be offered from 15th august on specified dairy products, I purchase Amul butter milk.Rather than discount of 12 percent being offered (as mentioned in newspaper and even in the bill), the discount was being added to the mrp and I was charged extra and looted by reliance fresh . Worst service offered by them....

Helpful

Found this helpful?

Write a comment

Address: Kozhikode, Kerala

Today on 21st August 2014, I had gone for purchases to the RF branch at Pottamal, Kozhikode (Calicut). I have been shopping at this branch for the last one year or more, ever since I shifted to this city from Delhi after retirement. ( That I am a regular customer will be shown by my Reliance One card records)
While I was selecting my items for purchase, an Assistant Manager came running to me stating that there had been a mistake in...

Helpful

Found this helpful?

Address: Chennai, Tamil Nadu

Search results: 1 matching "enzo matic"

Reliance fresh villivakkam chennai tamilnadu. Pincode-600049 (Complaint)

Ravindran vasu on aug 20, 2014

Non availability of enzo matic detergent powder regardingit is so pathetic that reliance enzo matic
Tough stain remover detergent powder with container 1kg+ 1 kg free is
Not available in the above...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Address: New Delhi, Delhi

I even also lodged earlier complaint on yr email ID <[protected]@reliancefresh.info> on 10th Aug.14, reminder thereafter but no response. To recapitulate, I hold Reliance One card # [protected] and on a couple of times brought home bitter experience from yr store at Main Market, Subhash nagar, New Delhi-27. This time, on 9th Aug.14, while at counter produced both my Credit Card & Reliance-One card to generate cash memo....

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

I am extremely disappointed with your Reliance Fresh services and availability of stock.

There was a full page advertisement in the multimedia, this weekend with the HAPPY INDEPENDENCE DAY Offers.

It displayed an offer on McCain food, maggi, tomato sauce, etc .

There were a list of outlets mentioned at the bottom of the page where this offer was available. I was planning to buy many varieties of...

Helpful

Found this helpful?

Write a comment

Address: Salem, Tamil Nadu

Dear sir,
I have paid Rs.2342/- through my SBI ATM Card towards my purchases on 01.08.2014 at Reliancefresh hasthampatti(SALEM) and i get sms from my bank that Amount was detected the transaction no is[protected], but your Sales personnel was unable to get the print out of the payment slip and asked me Cash for Rs.2342/-i paid him then he assured me to refund the excess payment after checking the transactions and have noted my details....

Helpful

Found this helpful?

Write a comment

Address: East Singhbhum, Jharkhand

I have paid Rs.1164/- through my Credit Card towards my purchases on 11.08.2014 at Reliancefresh Bistupur, but your Sales
personnel (Mr.Amit) was unable to get the print out of the payment slip and asked me Cash for Rs.1164/- and assured me to refund the excess payment after checking the transactions and have noted my details.
Till date i am unable get back my money even after several follow up to your Sales Team ( Mr Amit,...

Helpful

Found this helpful?

Write a comment

Address: North 24 Parganas, West Bengal

reliance fresh store in Barrackpore is just stealing in the name of giving offer, they gave us a leaflet telling that coca-cola, limca and other cold drinks will be available to 15-17 th august at reduced price, but they sell it all to a customer who bought all the drinks at bulk rate, i want to complain when we ask for drinks they told that the offer is not available, asking y they told that the order was valid for only 15 th august....

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu

On 15th Aug 14, I visited Reliance Fresh Stroe located in M.P.M. Street, Perambur, Chennai - 600039 expecting to get offers as per their advertisement given in 15th Aug 14 Times Of India, Chennai edition but I was given a worst experience by their staff. The ad shown that a customer will get Rs.85/- worth of Magnum ice cream on a bill of Rs.249/-. I bought for Rs.572/- but was given only one ice cream. I asked the staff and...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

I bought a pack of McCain frozen French fries from reliance fresh outlet in Nerul east near SBI colony about a week back. Manufacturing date on the pack is 21.03.2014 but when we fried there was a stench and the fries turned out to be rotten! The reliance fresh outlet has not been taking care of apropriate freezing norms due to which frozen foods go stale. I have not saved the bill of my purchase and now I cannot return the pack. It is a...

Helpful

Found this helpful?

Write a comment

Address: Jaipur, Rajasthan

Today ie 14/08/2014 i visit Reliance fresh Vidhyadhar Nagar Jaipur outlet Galaxy Star A-2, central Spine ph no. [protected]. I purchased 4 body deodrant Park Avenue but i cant understand the bill... when i ask to the counter person she said " bill m dekh lo samajh ajayega" the way she speak with me it was not upto the mark. I paid with my Sbi card when i got message in my mobile amount has been deduct Rs.553.50 from my card but...

Helpful

Found this helpful?

Write a comment

Address: Pune, Maharashtra

HI, I am purchasing goods from reliance fresh since last 5 years, however have faced subjected issue many times. This was escalated to respective person many time. But on 13th August 2014, when I checked my bill I got surprise, that the billing person has charged multiple charges (money) extra on one product which has an offer. MyTransaction ID:U01100MH1999PLC120563. I guess Antlia was built by Mukesh Ambani in crores of rupees...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu

i am a regular customer from reliance fresh . My membership card no. is [protected].. Today i went to reliance fresh for grociery shopping ( reliance fresh - royepttha branch-chennai). From 6 cointers only 2counters open -- long que for bill -- they added the items which wr didnt purchased at all n gave bill as 2090 our orginal bill was 843 .. to refund our amt they are asking us to write a letter .. and moreover no superiorvisor...

Helpful

Found this helpful?

Write a comment

Address: Kheda, Gujarat

Dear Sir, This is for your kind information that Today Approx-1.00 pm to 3.00 Pm My wife Renu Awasthi is Shopping in your Relince Super At Nadiad, Disst-Kehda near Kidney Hospital Opposite Chanden Jwellers and During that She Lost her Purse in which 1000/Cash, Sbi Credit card, Axis Credit cards, Relince Shop Card & Sudexo Coupons value-Approx-1000.And I Enquired Regarding this to You Concerning Person(Alok Kumar) But he Told Me that There...

Helpful

Found this helpful?

Write a comment

Address: North West Delhi, Delhi

Sir,

I have been a customer of reliance fresh, narela, delhi for a long time and have enjoyed its products and services time to time, not only me, my whole family, friends and relatives staying in the area are satisfied and enjoying the services and product of your store.

Beside enjoying your so many products and services we are also using ''reliance dairy fresh milk'' a brand of reliance...

Helpful

Found this helpful?

Write a comment

Address: Ludhiana, Punjab

I am nishant from ludhiana. I visited your store, which is situated in haibowal, ludhiana .I wanted to buy kwality walls ice cream .the price displayed on board Was mrp. 210/-, our price 160/-.I wasted 15 min. To select flavour.after that there Was only one cash counter was opened..at cash counter your cashier told that there Is no discount on ice cream, I said that 160 is on display board, why I have to pay 210. Then he through the...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

Hi
My name is Vaibhav kapoor & I visited releiance fresh today ie 10.08.2014 and made a purchase of Rs 1065 but at the time of swipping the Citibank credit card, they swipped it twice for Rs1065 & assured me that the excess amount debited will be returned to my credit card.
You are requested to pls look into the same and return the money immediately to my credit card.
Transaction ID of 1st transaction is 723332...

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka

This is regarding reliance fresh ( BTM 2nd stage, 100ft road, Bangalore, Karnataka) I am customer of reliance from last 5 years.. I own a reliance membership card, from last 4 purchases, the membership card is not swiping, The points are being added and I cant use the money which has accumulated via points of almost purchase of Rs. 7000/- .. At heldesk the person never responds behave the the way as if we are not there, we spent time talking...

Helpful

Found this helpful?

Write a comment

Address: Mysore, Karnataka

Good day, Yesterday I had been to Reliance fresh in NR Mohalla Shivaji raod unit. I am a regular customer of this unit (May not be in future) and I make use of the discounts provided by Reliance. There was discount offer on Tropicana juice of 22 Rs. When I took the same to the counter, I got a reply ki discount is not applicable on this item. If so why was it kept with a discount tag??? after sometime he told to go to another counter,...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

Location of store: Tukaram Javji road (old Chikhalwadi), Grant road west

1) Dairy products like milk, paneer, etc are not stored at optimum recommended temperature on the shelves. Therefore these products are very often bet spoiled. On more than two occasions, milk purchased at the store in the evening had to be returned as it curdled next day morning.

2)The storage problem is aggravated by poor air conditioning...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR