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Reliance Jewels Complaints & Reviews

www.reliancejewels.net
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Updated: Aug 20, 2024
Complaints 211
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24
Unresolved
187
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7
Jewelry payment
5
high price and making charges and evaluation of old gold is not proper
0
Unable to login to my Gold Scheme- GSS account or re-set password

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Damaged Ring (Quality Defect) handed over to customer. No Exchange & Refund within 7 days

Reliance Jewels reviews & complaints page 7

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O
Omrakash om
from Purnia, Bihar
Mar 7, 2020
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did not receive cashback as promised

Address: Bhagalpur, Bhagalpur, Bihar, 812001

Dear sir/madam,
This is to you inform that, i had purchased ring from bhagalpur, (Bihar) store on dated 3/10/2019, and made payment from hdfc bank wherein cashback offer with hdfc card of 10%, but unfortunately still didn't get any cashback, aa my invoice number is tax invoice no. - axtcl219in000475 and registered mobile number is [protected],
So kindly do the needful or let me know the reason..

Regard, br...
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K
KomalSaini90871
Feb 19, 2020
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didn't giving my money back

Address: GARH ROAD, Meerut, Uttar Pradesh, 250002

I had bought jewellery from reliance jewels (Garh road meerut), at that time, they told me a scheme to deposit 1000 rupees per month and after 2 months if you bought anything from our store then you will get 20% discount and after 3 months you will get 25% discount and so on. Or i can can take my money back.
Now they are refusing to giving the money back to me.
Attached the pdf file for your refrence.

Request...
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J
Jignesh.panchal25@rediffmail.com
Feb 17, 2020
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data exhausted without usage

Address: Mumbai City, Maharashtra, 400097

Degrading service and theft of data without usage. I have complained at jio care multiple times now and have got same response that I have used the data. When I asked to provide more details about the usage they are not sharing any details. I have attached snapshot.

There was a usage of 10.66 kb at 12.16 but than suddenly 1.15gb of data disappeared and when i check it showed me nothing and now the jio care is telling i have...
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M
Medha Mehta
Jan 23, 2020
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bout my chain I ordered

Address: Jivan vihar telibandha, 492001

I want you to notice about my issue.., i have given an order for a mala in the month of nov. Still it is not prepared and no one is being responsible for it. No one is helping for the issues. I already have given my gold for the same. It's been 3months i haven't received any call or message from the store. When ever i call they say the concerned person is not available...
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A
Aoksi
Jan 2, 2020
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about my diamond and gold ring

Address: 103/6, Juhu tarang building, New D.N Nagar, Mumbai City, Maharashtra, 400047
Website: www.relianceretail.com

Billed to - CS00266552, State code 27, Article code - SKU2460443, Description - 14k-S-Ring, HSN code - 7113. I have given my ring because without any damage a diamond fallen from ring. I came to Inorbit mall, Mind space, Malad west on 30th December and the manager MRS. Ashwini Sutar promised me that she will call me but til date my ring is in shop....
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V
venkataramanamsc@gmail.com
from Pune, Maharashtra
Dec 3, 2019
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gold schemes are not clubbing not transferring the amount into new scheme

Address: 14-1-90-/375, Seetha Nilayam, Gayathri Nagar, Borabanda, Hyderabad, Hyderabad, Andhra Pradesh, 500018

Pramod Talwal, Hyderabad resplonded earlier Thanks for your response but I am not happy to your solution which you have provided.
As discussed please provide the mail-id for your superior or whom you have updated my issue. My old Scheme is defaulted due to our Staff is misguided and not responded in a proper time for the past Two years.
In that Rs.6, 665.00(Including Bonus) is available this needs to transfer new scheme. Actually...
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A
alokodisha
from Mumbai, Maharashtra
Dec 3, 2019
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proper igst invoice

Address: 753004

I have purchased one diamond necklace ଓ 2nd october 2019 and till now i have not recieved my igst invoice copy which was committed by the show room at cantonment road, cuttack, odisha. I have given mails to the head office but no response till date.
My name is alok kumar pradhan
My no is [protected]
I have purchased it on behalf of my company :samarth life sciences pvt. Ltd.
My mail id:[protected]@gmail.com...
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S
Sourabh mundhra
from Mumbai, Maharashtra
Oct 19, 2019
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worst experience with reliance for first day of my job

Address: 125055

Shocking experience with reliance jewelry... For every employee of reliance,
Senior employee should have some courtesy as i had worst experience with reliance for very first day of my job... As i was selected for cashier for sirsa showroom and we were approached to attend training so we reached there... There. Mr sumit told us that accomodations and address will be told by the showroom staff but they denied as we have to adjust ourselves...
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V
VikyVikas
from Bengaluru, Karnataka
Oct 9, 2019
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golden step scheme

I opened account under golden step scheme with rs 10000/- per month for 24 months scheme in april 2019 from mahanagar, lucknow showroom.
I am paying monthly installment online but when i paid rs 10000/- x 2 = rs 20000/- on 20th and 22nd sept, it did not reflect in my online golden step account though my bank account got debited. I could not get right answer to my inquiries with mahanagar, lucknow showroom. Where my money gone? Can...
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R
Riteshseth
from Hoshiarpur, Punjab
Sep 21, 2019
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gold earring not perfect lead to fall somewhere

Address: 1305 sector 4 housing board karnal haryana, 132001

I bought gold earring sui dhaba style and in just one day of wearing it fall in market a part of earing i am based in karnal haryana i bought from your store two days back i was also told that gold jewellery bought from you is insured now no one is helping in the store when it comes to selling you are after customer when it comes to service you take no inniciative to help customer my name is ritesh seth and my mobile number is [protected]...
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B
Banashree Deka
from Guwahati, Assam
Aug 12, 2019
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diamond certificate not received

Address: CHRISTIAN BASTI,GUWAHATI, 781005

Dear concern,
I have purchased diamond earing (18k-s-earring), article code (Sku2184592) worth rs 26001, on dated 10 march from reliance jewelry christian basti, guwahati branch but they are unable to provide me the internationally certified diamond as mentioned in your website. And after multiple visits and complains also they are not providing the same.
Name :banasri deka
Contact no:[protected]
Tax invoice no:axtm0418in001607br...
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V
Vipindhawan
from Mumbai, Maharashtra
Aug 11, 2019
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high price and making charges and evaluation of old gold is not proper

Address: Bhiwani, Haryana, 127021

Today i visit reliance jewels for purchasing jewelry unfortunate i had buy the same after your staff call me. I want to exchange my old gold and buy new one. Making charges is too high and gold price given to me is very high as compare to nearby pc jeweller. Exchange gold is not seems trustworthy enough. You told me 24 carat gold price 39290 when i check from pc jeweller there is 900 rs difference in your price your price is 900. Making charges...
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N
negi12
from Delhi, Delhi
Jun 23, 2019
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staff and manager not attend properly

Address: Bareilly, Uttar Pradesh, 243001

I will provide my details to the bareilly reliance jewels. But the question have you investigate what is the issue?
There is no soultion to get the clarity check the cctv camera is store which female staff is doing, and with whom doing, spent time at store if they spent where? Even they did not reply on the mail.

See one thing i would bring to your kind notice that, there is other staff members why i mentioned there...
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N
negi12
from Delhi, Delhi
Jun 15, 2019
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romance

Address: Bareilly, Uttar Pradesh

Reliance jewels bareilly store manager, did not give attention to my complaint, instead of that he was doing ras leela with his female staff, this incident happened last month while i bought a product and requested them to reslove it, store manager jyothi sharma along with female staff sabhyata sharma went out of the store and that female staff did not wear the unifrom,
i just want to know it is the culture .i requested staff to reslove...
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P
Parul Hangotra
from Gurgaon, Haryana
May 29, 2019
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store manager misbehaved/spoke rudely

Address: Reclamation, Bandra West, Mumbai City, Maharashtra, 400050

I bought silver bracelet from reliance jewels in reliance trends store bandra west, mumbai on 28th may’19. Bracelet was not the only thing i bought, altogether in a stretch of two days i bought gold & silver jewellery worth rs1.5lakhs.
As soon as i reached home and tried the bracelet it broke from center. I called the bandra number of mr jayanti[protected]‬) on the spot within half an hour of purchase, he told me to go to store...
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K
kumaar.pradeep
from Noida, Uttar Pradesh
May 17, 2019
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gss scheme

Hi,

I have take gss scheme with customer id:cus0430474, and as said by executive not able to make online payment as the page did notr allow me to login and don't know from where to get password as it's not even sending otp from portal while trying reset link available on portal.
I have to pay monthly installment using online portal and need immediate resolution on that.

Please suggest.

Thanks,...
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A
AshaReet
from Chail, Uttar Pradesh
Apr 1, 2019
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have not received cash back on shopping

Address: 327 / 3 Umrao Officers Enclave, New cantt, Allahabad ALLAHABAD, UTTAR PRADESH- 211001 India, Allahabad, Uttar Pradesh, 211001

Dear sir,

I bought jewellery worth rs 66968 from reliance jewel on[protected]. At the time of purchase i was told that i would be receiving a cash back within 3 months and now it is around a year i have been continuously visiting the shop but have not received the same. The manager over there is not ready to address the issue saying that it is not a part of their duty. Mr. Sudhir and mr. Prateek are not addressing the issue...
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R
RamaGuptaAld
from Allahabad, Uttar Pradesh
Mar 13, 2019
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manufacturing defect

Address: Flat 8, Bachchaji Apartment, stanley Road, Prayagraj, Allahabad, Uttar Pradesh, 211002

Dear m'am/sir

An earring has been purchased from yours showroom in allahabad on 16 jan 2019 vide

Tax invoice no ax844918in007656 for rs 15976.

Bought product had manufacturing or design defect since beginning

On wearing part of the earring dropped down on two occasions from its screws. It is just lucky that it was dropped in home itself otherwise i had a great loss of my money as...
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A
agraharinandita
from New Delhi, DelhiDelh, Delhi
Feb 23, 2019
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jewellery

Address: Second Road, Darjeeling, West Bengal, 734001

I had purchased an article 18k-s-bangle oval bearing article code no sku2287201 as per your invoice no ax845718in003410 dated 17.02.2019 from your reliance jewels outlet at siliguri. As per the policy there is an exchange policy of product within seven days of purchase with full value. I approached the outlet at siliguri toady dated 23.02.2019 (Before completing seven days of purchase) but they out-rightly denied us the exchange offer. They...
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A
agraharinandita
from New Delhi, DelhiDelh, Delhi
Feb 23, 2019
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non exchange of product within seven days of purchase

Address: Sevoke Road, Darjeeling, West Bengal, 734001

I had purchased an article 18k-s-bangle oval bearing article code no sku2287201 as per your invoice no ax845718in003410 dated 17.02.2019 from your reliance jewels outlet at siliguri. As per your policy there is an exchange policy of product within seven days of purchase with full value. I approached your outlet at siliguri toady dated 23.02.2019 (Before completing seven days of purchase) but they out-rightly denied us the exchange offer....
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