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Reliance Jewels Complaints & Reviews

www.reliancejewels.net

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Updated: Aug 20, 2024

Complaints 211

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24

Unresolved

187

So far, so good. Reliance Jewels is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance Jewels will keep up the work and continue to help more customers with their concerns even better 🤝

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Silver ring diamond coming off

18 karat rose gold Diamond Ring

Jewellery not getting delivered even after 1 month of prior payment

Most useful reviews

Jewelry payment

high price and making charges and evaluation of old gold is not proper

Unable to login to my Gold Scheme- GSS account or re-set password

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Damaged Ring (Quality Defect) handed over to customer. No Exchange & Refund within 7 days

Reliance Jewels reviews & complaints page 3

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Address: C21 Indore

Dear Team,
I'm Ankita Gupta from Indore (M.P.).
There is a fraud done with me, and that fraud is done by your employee.They create wrong ID with wrong number and give gold coin to that person and take credit note.
When I come to store with credit note they said we don't sale gold coin on credit card note.
But on wrong credit note they provide or sale gold coin to that person and they not take any KYC for varification...

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Address: Kalaburgi (Gulbarga)

Dear team,
On 17th November i am purchased few studded products in your store at that time store manager sachin taken old gold from me sold in local market cheated me up to Rs 15000, professionally am doctor easily cheated me.
So please maintain professionally gentleman initially small store bad impact to showroom future.
I won’t visit to your store until change branch manager.
Don’t disclose my name and mobile...

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I purchased a ring on 11th Dec, 2022 from Reliance Jewels (Patny branch). It was a gift for someone, but unfortunately the size didn't fit so the next day i went to the store and saw other options, but I didn't like anything so I asked for a refund and the staff said they can't give a refund. I had a similar situation before and a cash refund was given to me, but now they say that the refund can't be given. I have been following up with them...

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Dear Team,

I am writing this letter to express my disappointment and register my complaint for making a wrong design, asking customers to compromise with made jewelry, poor customer service and delayed delivery.

I would urge you to go through my order receipt & timelines and find out the reason behind such a callous execution of the order taken 3 months back which was to be delivered by the end of October.br...

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Dear sir...
I Ratna Hemendra Shah, mobile no. [protected], were told to invest in your scheme to get more benefits. I did about 3-4 years back and had given ₹2000 per month for 12 months total ₹24000. Due to lock down, job loose n medical problems...we had requested to pay back our amount with some benefits as you had used our amount till date. About 7-8 months or may be one year back...Ms. Varsha madam were supposed to pay but...

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Address: GHANSOLI MUMBAI

Website: www.reliancejewels.com

I have apply PF transfer in month of Sept 2022 but still PF is not tranfer
Company Name:-Reliance SMSL LTD (RELIANCE JEWELS)

I have apply for PF transfer in month of Sept 2022
But still PF is not transferred
Kindly resolve this issue urgent basis
Name:-Samadhan Bharat Ghorpade
UAN no :[protected]
Employee ID 60525717
Form 13 Tracking ID:[protected]
Grievance...

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Address: Jayanagar Bangalore

Hi,

I have submitted a ring for the evaluation on 8th of October '2022 and was waiting for the response about any update on the same.

The commitment date was 10 days from the date of submission. No communication received on this yet.

Can you please spare some time on this and update the exact status?

Attached the invoice for the reference.

Thanks,
Mukul...

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Address: Sriganganagar

Dear Sir/Madam,
We have Raised a Request in the Store for a Product, which they had Confirmed that its Maded. Also the have Taken 80% advance Payment for the Order. They Have Claimed us for the delivery will be done Before Diwali. but That was Failed. Even till Days They are saying For 8-10 Days More . And Giving Sence less Reasons. Need An action on this. We are facing so much issue in this....

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Address: Indore

Dear Sir
I have Purchase 22k Gold Chain Quilty is very Poor and Damage
Plz replacement.

Thanks...

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Address: Kherliganj atru, baran, rajasthan, pin- 325218

I purchased 1 diamond ring worth rs around 65000/- from reliance jwellers showroom Kota, Rajasthan in March, and it's my first diamond ring, I was very excited about it, after 4 months 1 small diamond comes out from ring, then the store owner sent my ring to Mumbai for QC and fixed my problem. After 2 month again 1 diamond comes out from ring though I only wear ring when I goes outside only 3-4 hr in a day, I didn't do any house hold work...

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Address: SATYANAGAR

Hi. I am Tusharkanta Panda presently residing at satyanagar Bhubaneswar. I went to your store located at Janpath road, near Satyanagar Bhubaneswar.
The customer service is very disappointing at this store. No one their to attain customers even for an hour.
I think that your stores always entertain only high networth customers....

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Address: Plot no 124 haridwar greens navodaya nagar roshnabad haridwar

Hi team.
I have purchased a silver idol of lord krishna from Reliance jewels haridwar.
This product has defect, it has a hole at the bottom which is considered not good.
I have tried to exchange the product but the store refused and said that it cant be exchanged because of no exchange policy on silver products.
I am very disappointed by the product and this experience.
I have purchased a lot of jewellery...

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Address: Mantri mall, bangalore

I was issued a credit note for one of my diamond earring when I exchanged it for diamond finger ring. However, I am not able to use the credit note to buy silver items. Credit note value is not too high that I can utilise it for any gold ornaments neither do I want to spend more just to use credit note. I want to know why can not we buy silver items using credit note as the amount would anyway reach ur account in either of the form. Such...

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Address: House no 243, Road no 17, Ashok Nagar Udaipur Rajasthan

This is with reference to invoice no TY5J[protected]
I have purchased gold bangles from your Udaipur Rajasthan store on dated 3rd October 2022 while making purchase your sales executive told that you have 7 days exchange policy. Now after fixing inner plastic ring i am facing issue with the size of bangles and i need a bigger size bangle.
I had raised this concern with your sales person, now they are telling that if you want...

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I opened a GSS scheme in reliance jewels for 2years. I had already paid my 6 installments till September. On 3rd of October I also paid my 7th installment and the money had been debited from my account and also I got the message that it has been paid to reliance jewels. But in my profile GSS my amount is still due. It's been 4days till now and it's not updated. I have never faced any difficulty till September but this time I don't know what...

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Dear Team I had order some jewels from Reliance Jewels website on September 4th.I received the items on 10th September (so late) .I had done a prepaid payment via Credit Card.And then I had not found the jewellry upto mark as they were very small size (fit for a toddler not a fully grown woman) and one of the products had a mark on it.I applied for Return Policy and send pictures to the Reliance Jewels website along with details .The mail...

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Address: 3C/301 sadbhavna block, avas vikas,buddhi vihar, Colony, Moradabad

Website: Reliancejewels.net

I have purchased a diamond ring from reliance jewels, Moradabad store and diamonds in it got fade after use in 15 days only.
I have complaint twice previously and visit store multiple times for the same reason offcourse..They always clean my ring and give back to me which again seems like an oxidised silver ring after using it for a week.
Even for once, they have submitted my ring and forward it to company for further evaluation...

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Address: Chanda nagar

We have put chit in Reliance jewels @ Hyderabad GSM mall Reliance jewels Chanda nagar. last march 2021 i have paid 6 instalments of the chit for 2 account. in that 5 amount has been credited to the chit but 1 is not reflecting in the chit account.

immediately on the next 15 days i have asked the credit card for a dispute transaction. they have shared me the exact details of the transaction & ref no details that all the 6 nos...

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Dear sir,
I have avail your golden step sheme plan (customer ID CS[protected] While I deposit my aug installment payment through my mobile wallet(Paytm), has been deducted (order I'd YPT[protected], wallet reference no. [protected]) but payment status still not updated on my account.
Please let me know about the status of my money....

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Address: Shivaji Marg Najafgarh south Delhi 110043

Dear Sir,
I have gifted a bracelet to my wife from newly opened reliance jewels showroom on 07/09/2022 at 2235pm. Further my wife feel that bracelet is a little tighter than that day. Then she approached to nearby Najafgarh showroom. Then they just told that we will exchange the size but you have to pay extra amount which is in terms of making charges that is 5% not the 20% which is still there . And insisted that you must buy above...

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