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Reliance Jewels Complaints & Reviews

www.reliancejewels.net

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Updated: Aug 20, 2024

Complaints 211

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24

Unresolved

187

So far, so good. Reliance Jewels is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance Jewels will keep up the work and continue to help more customers with their concerns even better 🤝

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Silver ring diamond coming off

18 karat rose gold Diamond Ring

Jewellery not getting delivered even after 1 month of prior payment

Most useful reviews

Jewelry payment

high price and making charges and evaluation of old gold is not proper

Unable to login to my Gold Scheme- GSS account or re-set password

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Damaged Ring (Quality Defect) handed over to customer. No Exchange & Refund within 7 days

Reliance Jewels reviews & complaints page 5

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One Gold chhain bearing Tax Invoice number AXTR7019IN000568 was purchased on 02 Jun 2019 from Reliance Jewels shop in Dehradun. The chain broke so we came for repair at Reliance shop in Dwarka Sector 11 New Delhi. It was told that it can't be repaired. So we went for a new chain and decided to do exchange. However the bill given by Ddun shop was not accepted by the Delhi shop saying that there is no stamp on the bill. In addition Hallmark...

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Address: sriganganagar

We had purchased a diamond set from sri ganganagar reliance jewels but the earing broken several times now we went at reliance jewel store sriganganagar they are saying its diamond are not reused and they are deducting 50 %amount they sold us fake diamond jewellery and everytime store remain closed due to farmer protest what customer can do there is no response we have original bill and certificate but issue is not resolved we will proceed...

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Address: Rajesh Kumar, 788, Sector 21, Panchkula

I purchased 2 bangles out of a set of 4 bangles. The discount on making charges was 50% for set of 4, which was reduced to 20% when i purchased 2 bangles from the set. And all this came to my knowledge when final bill was being prepared. Even the staff was clueless about this change in discount. Costed me approx. Rs. 7500/- more for buying a smaller package and I felt that I have penalized for my smaller pockets. Purchase was made in Chandigarh...

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This complaint is regarding my purchase in reliance jewels chandigarh Elante mall on 26 July 2021. Amount of 20433/ was deducted from my account by ATM swipe method.According to team, amount not credited to their account. So they asked me to wait for 48 hrs.I went back to himachal as I was on leave . I called them after 48 hrs. Amount was deducted from my account and I came out of reliance jewels without ring. I had given written complaint...

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On 14.08.2021, I purchased two 10 gram each gold coins from reliance jewels, diamond plaza, Kolkata.
I provided mobile number [protected] for receipt of Rone points, but no points are received till date.
Please resolve the issue at earliest.
Regards
Neeraj Dharia
[protected]...

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Address: 116 NANDU COLONY JHANSI

Some time ago I bought a diamond locket and a chain, the chain has started to twist and twitch in many places, which is clear that there is a lack in the quality of gold, so please solve my problem if my problem is not solved so i will not buy from your company in future thank you...

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Address: Lucknow

This organisation having the worst customer service, i had purchased a product from them which got broken on first use then i asked them for repair which took 4 months still they are unable to repair and deliver the product back also when I register a complaint on their customer care still its been more than 15 days still complaint is under process. I don’t understand what the hell they are doing....

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I have made three payments of Rs. 5000 on 24.03.2021 from my ICICI account and also, my account is debited thrice, however, only 2 transactions are successful as reflected in my GSS account and 1 transaction is unsuccessful.

Since past 4 months I am following up with the Reliance team however they are unable to credit my account with Rs 5000 neither refund Rs 5000.

My GSS account is CS00484724.

Thanks...

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Dear Sir,

My Name is sunil Limbadiya,
M.No.[protected] and [protected], reliance store bhavnagar, i am regular customer see in you portal
i have purchasing golden steep scream at 01/02/2019 and its mature is 01/02/2021 after 24 month we have got benefit 350% as per attachment .
but till date we have not received any,
Bhavnagar Reliance jewels told him in July .please tell me why??
My 24...

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Address: Plot.No.20, Bharaham Park , 150 Fit Ring Road , Bhavnagar ,Gujrat

Dear Sir/Mam,
My Name is Sunil Limbadiya( M.No.[protected], [protected]), working with service industry as general manageri am last five year to reliance jewels customer and we are approx 28 lakhs gold purchasing by reliance jewelernow we are sorry to say i am very dissatisfied for you service We have purchased gold steep plan compliant to feb 24 month after two month april end its maturitybut as per Reliance jewels to...

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Address: Bareilly civillines

I have purchase Jewellery from relaince Bareilly showroom of price 2.53 lakh.
First that showroom people tells that they cant accept cash more than 2 lakh ..
I made payment 1.90 lakh in cash
And rest amount in 54 thousands by upi mode of payment that is susses fully done and amount is debit from my account but after some time salse manager told that amount is not received in his account.
But amount is deducted...

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Address: COLLAGE ROAD LUDHIANA

Sir/madam
i am sunny sain one of your customer of reliance jewel.I purchase a scheme on dated 24/04/2021from your one of reliance jewel store located at collage road ludhiana.My customer id is gs00201575 but i have tried many time to create password but i failed . Please help me .
Customer id gs00201575
m.No. [protected]...

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I ordered a men's gold finger ring on 6th March 2021at Siliguri Sevoke Road store. But the product yet not received. How long will it take time?...

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Address: Shipra Mall

Your CUSTOMER service is horrible and the concerned team lack the basic etiquettes of talking or understanding a CUSTOMERâs concern. I am devasted. Each time I have reached out to your CUSTOMER support staff, they have had one excuse or the other and what came to me as a shock was that my complaint got closed without my consent and I did not get any call from any of your executives.
I went to your store located at Shipra Mall...

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Address: Paschim Vihar Reliance Jewels near bata showroom

I have bought couple of jewellery from paschim vihar Reliance Jewels, bful designs however it gave me a big shock when the jewellery got broken from the middle all of a sudden like somebdy has cut it with a scissor...i gave it to the store, they sent it to mumbai n after 10 to 15 days, they gave it back to me. I wore it for another couple of weeks n it has broken again from the middle. Lock of this bracelet is intact though. Secondly, my...

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Address: Gopalan Signature Mall, Swami Vivekananda Rd, Nagavarapalya, Bengaluru, Karnataka 560038

We bought a silver chain from reliance jewelry.. Within 2 days the chain has got so many dents and finally broken on 3rd day. When we are buying reliance assured us lifetime warranty, repairable and re polishable.

When we took the chain to the outlet they are saying is not at all repairable or replaceable.

We are really disappointed with the service provided by reliance jewelry.

Small shops are...

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Address: DAHIJIRA,KUTRA,SUNDARGARH

I have paid your gss scheme amount debited but not show in paid list.Date.22.3.31...

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Address: C-203, Govind Tower, Barbil, Keonjhar, Odisha-758035

I had made an investment vide Golden Steps a/c GS0060267 at your Kalinga Hospital square branch, Bhubaneswar and have paid 22 instalments in a total amounting to Rs.2, 20, 000.- towards total investment. But during reconciliation, one instalment is missing from your ledger, which might have happened in November, 2019 as 2 cheques 189788 & 189790 have been cleared from my s/b account on 14.11.2019.

Your branch could not help...

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Address: Shipra mall,indrapuram ghaziabad

I had bought a diamond ring worth 40, 000 from Reliance Jewel, shopper stop in 2019, but now I no longer which to keep that ring & want to return my ring & claim my refund but it's been almost 2 month that I have been chasing reliance jewel to take by the diamond ring & provide me my refund but they are procrastinating and make false claim that they are unable to track my product. Also, I do have the ring bill and reliance warranty issued...

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Hi, I enrolled into th GSS scheme on[protected] and did make an online payment of installment on 24th Oct-2020.

But I am unable to login or re-set my GSS account password using my Customer ID. That is showing error. Customer Support number is not working...

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