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Reliance Jewels Complaints & Reviews

www.reliancejewels.net

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Updated: Aug 20, 2024

Complaints 211

Resolved

24

Unresolved

187

So far, so good. Reliance Jewels is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance Jewels will keep up the work and continue to help more customers with their concerns even better 🤝

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Silver ring diamond coming off

18 karat rose gold Diamond Ring

Jewellery not getting delivered even after 1 month of prior payment

Most useful reviews

Jewelry payment

high price and making charges and evaluation of old gold is not proper

Unable to login to my Gold Scheme- GSS account or re-set password

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Damaged Ring (Quality Defect) handed over to customer. No Exchange & Refund within 7 days

Reliance Jewels reviews & complaints page 4

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Address: Mantri Mall reliance jewellery Bangalore Karnataka

I have given order for Gold Bangle at Reliance jewellery at Mantri Mall, after 1 month they called me for delivery but they are saying gold freeze rate is not reflecting on their system.
I have been running to the shop since 2 days but they are saying old freezed gold rate is not reflecting on their system.
I am asking to give the product at even current gold rate also I am fine. But they are not agreeing.
Neither they...

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Address: Asansol

The price break up for silver jewelry was not produced. They charged 1854 for approx 6 gram of silver jewelry.
Making charge was mentioned 0.0....

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I bought a ring from Reliance Jewels Agarwal Fun City Mall. It turned out to be the worst ring I had ever purchased.
#1 It’s not even 6 months since I purchased, stones kept coming out.
#2 First time when stone came out, they said, I hit my hand that’s why it came out and repaired the ring free of cost. But kept ring with them for like 15-20 days
#3 Since they checked ring in first repair, stone should not come...

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Address: Jalandhar, Punjab

There is need to mention that i bought a bangle set from your reliance store puda complex chotti baradri on 06/05/2022.hereby am attaching the bill article no SKU[protected]K-S-bangle.i hardly use this bangle 3/4 times.but am very sorry to say that the diamond in one bangle goes missing on normal use.this is need to mention that i have paid approximately 1 lakh making charges on these bangles still after taking this much heavy amount of money...

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Address: Delhi

Worst experience purchasing from this store. I purchased a gold pendant on 15th Aug worth Rs 37000 from Ambala City store. But we went back to Delhi after holidays. I went to paschim vihar store, Delhi branch and requested them to exchange this product, they simply said we need approval from headoffice to exchange product in delhi, which is purchased from ambala. Manager in ambala, didn't marked a single mail to head office. I would have...

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Address: Allahpur

Humne bracelet purchase kiya (prayagraj civil lines branch se) nd uski quality itni kharab thi ki tut bhi gya nd ab repair k liye pareshan kr rhe hain
Wo bhi nhi krwa rhe hai...

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I want to return a ring that i purchased and get return money for it ..From last 15 days a reliance store in pryagraj has been stalling me and they say their head office in mumbai has bot replied back ro their email which will process the return..then they said that the staff that is present is not capable of processing the return..I am planning to sue reliance jewels for this...

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Address: Bought online, Hyderabad, Telangana

My order was delivered in plastic bag...It should have been delivered in Tampered proof card...I don't believe it is original product or genuine.Please take your product back and give me my money......

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Address: C-15, 3rd Floor, Archarya Kirplani Road, Near PNB Atm.

Very bad experience with your pitampura store. Your store customer care support are very nonsense. I bought chain from your store and he was broken into 1 month and today 3 months till now, they say i will be change when he will available. Last 3 months I done many calls and many times I visited your store but your executives didn't response correctly....

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Address: Raipur

Hi

I have bought the diamond studs, but can never use it as the thread is not at all good. There is a issue in the thread of the stud. Even after multiple complaints at the shop there was no proper response and the issue is not been addressed....

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Address: 256 shakti sikha apartment dogra varanasi

Regarding not providing virtual account no for online trf of emi [protected]...

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I purchased a product from reliance jewels on 8th February 2022 and as per some repair work for the product they gave a commitment to give product within 2 working days but till today its been more than 15 days they haven’t responded to it and when asked about my product always gave some kind of misinformation.
I highly think they are misusing my product or just giving some kind of harassment as we haven’t opened their monthly...

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Address: Corona Optus, sector 37C, Gurgaon

I have purchased gold item today worth Rs 1.03 lakhs today from Gold Souk Mall Gurgaon. The actual weight of item was less than mentioned on tag but I was charged as per tag. Manager told that they have to charge as per tag only and I hsd to pay extra. As I have invested 2 hours in selection I had to agree for that.? However this is not fair and affecting image of Reliance brand. I need be refunded extra amount paid with compensation on harassment...

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Address: Nashik

We had bought diamond bracelet and ring from reliance jewels nashik I’m 2018 in zero percent making charges offer.
The team that time didn’t mention any changes in policy and we were unaware of the deduction of the discount amount . Now at the time of selling they say there’s this policy where they deduct 75%of the discount amount while buyback. It is simply loot. While buying they give at 100% off making charges and while selling...

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Address: Prayagraj

I had done payment of Rs 33908 at prayagraj relaince store on 2 November 2021 since that day neither I received the desired product nor the money back, the staff and store didn't cooperated on this matter And 2 months of mental harassment I am suffering
Hoping response from your side and solution of my money ....

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My bracelet broke within 15 days o[censored]se.horrible experience...

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Address: Noida sector 18

Pathetic pathetic pathetic...

These are only words describing my experience with Reliance Jewel.

I bought this mangalsutra 6 months back and look what is results in.. broken after 6 months and after RCA they told us thistle is handling issue.

To this my straight question was please let me know what all scenarios can happen where mangalsutra can be broken as it is not anything that can be damaged...

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Address: Viviana Mall, Thane, Mumbai

My fiance and I visited the Reliance Jewels store in Viviana Mall, Mumbai on 09/10/2021 to look for rings for the purpose of our engagement which is on 21st Nov 2021 from Pune. We selected two rings, however the sizes were not available at the time in the store. The store told us that they will arrange the same rings as per our desired sizes and deliver us well within our date of engagement. So we paid an advance of INR 50000/-.
br...

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Dear Sir Madam

I went to Reliance jewels, Tilak Nagar to buy silver pendant for my grandson on 28/10/2021. However, when I asked your employee to show the same, he made fun of me by laughing.

Please advise your employees to treat the customers in a polite manner. It is very disappointing. The attitude of the employees defines their nature.

I will never ever buy from you.

Regards,...

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Reliance jewelry punjagutta, Hyderabad. No response, No invalment, I am not happy in service....

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