Reliance Jio Infocomm Complaints & Reviews

Address: C-2, Sharnam Bungalow, chhani vadodara

On 13-June-2025 did payment of 2222 for new jio airfiber connection and on Monday 14-June-2025 installation was not done. Engineer says we have to laydown cables from near by location. then I asked then what's a meaning of Airfiber? There was rude answer by engineer that by cable laying only i'll provide connection otherwise cancel your order or ask sales person to regenerate different order to setup individual receiver at your...

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I have applied for Jio fibre service and was working well for about a year .
Suddenly last month I received an outage and couldn’t connect to the Internet via my jio fibre. On contacting the customer support I couldn’t get the proper the root cause or solution and there were service ticket opened for it.

If I contact nearby jio store for the fix, they were not aware of the ticket and declined to fix. However got...

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I haven't used any data then also jio is sending message that I have used 100%...

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I am writing to express my deep dissatisfaction with the extremely poor service I have received regarding my Jio Fiber relocation request. It has now been almost one month since I submitted the request, and there has been no resolution till date.

For the past month, I have been unable to use my Wi-Fi, which has completely disrupted my online work, security camera system, and other essential digital activities. When someone...

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Address: EAST UDAYRAJPUR GHOSH PARA MEGHDOOT ZUBOK SANGHA

It is to state that i ordered a sim card on 07.05.2025 at around 8:30 p.M. And was waiting for the sim yesterday but after waiting i slept and woke up today around 8 a.M. With a hope of getting my new sim within 12 hours max. But my hope was shattered by jio and they started telling me to wait for 24 hours which is till 8:30 pm today 08.05.2025. But i never got the delivery within 24 hours. Sharing the details hereunder

tracking...

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The internet service was disrupted on the 29th of April. Since that day, I have been raising service requests. The first time, the service request person closed the request with a fake report that the service had been done. But he didn't contact or come to the place. From the second time until now, the service has been rescheduled continuously without any information from JIO's side. I have logged a complaint in nodal office...

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I made JioAirFiber Booking with booking no : LR0000JI75M on 31st March 2025 but since then there is not tracking of installation, no agent ever visited and i am not able to cancel this request after multiple attempts. I also made advance payment of 1111 RS, transaction id for the same is[protected]f2be-b6c8-df96abeecd11. I request for cancellation of installation and refund the amount.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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I booked a Jio AirFiber connection by paying ₹1000 as a booking amount and later ₹2143.52 during the KYC process, totaling ₹3143.52. After the KYC visit, an engineer visited my location and informed me that Jio AirFiber was not available at my address.

I declined the Jio Fiber alternative and requested a full refund. The engineer confirmed that the cancellation would be processed. Only ₹2143.52 was refunded; the ₹1000...

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Address: Jio

Website: Jio.com

I am a jio user for more than 8 years. I had a monthly plan of 209. I wanted to use 5g so brought the 5g data voucher for 601 rupees. It did not work. Contacted support and heard that 1.5gb/day plans can only work with this voucher. So went ahead and recharged for 666 plan which gives three months of 1.5gb/day plan. The voucher was not applied. Reached support and a lady from support 199 picked up the phone and spoke in Tamil. I explained...

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Connection No. LR00000F44OX.
Amount paid: 1111
Refund: 100
Balance: 1011

Please refund the full amount.

Thanks....

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My jio no. is alloted to sonmeone and now they are calling my family and misbehaving with them. this is a threat to my personal data....

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I have purchased JIO AIRFIBER connection by paying Rs. 1111 from jio official website Booking No. LR00000F44OX. Due to some reasons I don't want the JIO fiber.

There is no option in My JIO app to cancell the booking order. The Jio customer care also do not provide any option to cancel the booking.

The connection is on hold condition.

Somehow I was able to get these numbers from https://devforum.abdm.gov.in/t/how-do-i-cancel-my-jiofiber-connection-jio-fiber/...⇄br...

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Address: Ahmedabad

Website: www.jio.com

I am writing to raise an urgent complaint regarding my Jio number 840XXXXX31, which has been reassigned without my consent. I have been in Canada for studies for the past year and recently discovered that my number is no longer active.
This has caused serious issues, as my bank accounts, UPI, and other critical services are linked to this number, posing security risks. I was never informed about its deactivation or reassignment....

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Address: 60-9-10 GEV Radha Madhav Apartments

Website: near Lalitha jewelries' Sidhartha Nager

Dear sir

I am writing to express my disappointment and frustration regarding my experience with your company.

I purchased a White Studio membership (Membership Number: **2882654**) in 2019 and paid an amount of ₹80, 000. Unfortunately, during the pandemic period, I received no follow-up or support from Club Mahindra. Subsequently, I was informed that my account had been suspended, with no further assistance...

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Website: www.jio.com/fiber

JIO Customer service is pathetic.
They do not value their customers.
My mother is aged and lives on her own.
Her account has been suspended even after making the payment.
We have tried reaching to JIO helpline multiple times but to no avail.
I have got no option but to write here.
She is living alone with no access to any form of media.
We even made the payment twice thinking that might expediate...

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Address: Mumbai

Compliance Details for Refund Issue:

Service Request Number: SR000024DCJX
Refund Due Date: October 16, 2024
Credit Note Reference: BY000002KY57
Refund Amount: Rs. 999
Customer Name: Amrut Chheda
Mobile Number: +[protected]
Issue: Delay in refund processing (over 20 days) despite multiple assurances from Jio customer service.
Complaint History: Numerous communications with...

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Address: Shree Samarth Antonia, Flat 202, Sector-8, Ulwe, Navi Mumbai

Dear Sir/Madam,

I am writing to express my disappointment and frustration regarding my unresolved Jio Fiber issue (SR# SR000023P15M). Despite repeated calls and rescheduled visits over five consecutive days, no technician attended to my complaint. I raised the service request on 20th October, 2024 at 12 noon and as of yet none of the technician / engineer has attended to resolve the issue.

The tracking status...

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I did a recharge for reliance jio mobile No. [protected] of Rs. 209/- via Amazon with order id[protected] today dated 24-Oct-2024 at 11:56 AM using my Kotak Mahindra Rupay Credit Card No. [protected]. Amount Rs. 209/- deducted but recharge did not activated. Please do needful for recharge activation.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Dear sir,

Please cheack this number will call me agen and agen i am taiayerd very much so ple help me for the block the number or baned the number they call me hayresment call

Please help
Thanks
Rajesh

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Pathetic after sales service by Jio team.

More than a week that a request is raised, and they shamelessly keep on postponing the request since 3rd September.

SR ID: SR000021V4ZB

Field engineer visit is rescheduled almost 10 times which is really annoying and disturbing at the same time.

Call center number keeps on reassuring about escalation but nothing moving.
Cannot track the engineer in Jio app which they falsely claim.
Even on the date and time allotted for engineer, the engineer's phone number is not shared with the customer.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Reliance Jio Infocomm Complaints & Reviews

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Reliance Jio Infocomm reviews & complaints page 2

Jio airfiber installation and cancellation

Not providing service and solution for more than 20 days and still not resolved

Data

Urgent complaint regarding jio fiber relocation no action for over a month

Not got delivery of new sim

There was a disruption of the internet service occurred, and jio is rejecting services to me by sending fake report that service i

Payment is done but installation is never made

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refund not received for cancelled jio airfiber booking

Useless service

Full Refund not received.

My no. allotted to someone

Airfiber order cancellation scam

Reassignment of My Jio Number Without Consent

request for immediate resolution of membership issues and refund of old dues

Account suspended even after making payment

Escalation request: overdue refund for cancelled recharge

Unresolved Jio Fiber Issue, False Tracking Status and Refund Denial

Amount charged but recharge is not activate.

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9250169889 this number will call me 117 time in day

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Airfiber

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Reliance Jio Infocomm Complaints & Reviews

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Reliance Jio Infocomm reviews & complaints page 2

Payment is done but installation is never made

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Amount charged but recharge is not activate.

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9250169889 this number will call me 117 time in day

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Airfiber

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