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SendMyGift.com Complaints & Reviews

www.sendmygift.com
3.3
Updated: Mar 1, 2017
Complaints 760
Resolved
493
Unresolved
267
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Most useful reviews

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New option cbd : we collect cash from you & product never deliver?
0
Order# 145053876- cancellation issues
0
Product not delivered - no response from customer care - fake website

SendMyGift.com reviews & complaints page 4

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D
dushyantvns
May 30, 2016
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Delivered wrong products

Address: 560102
Website: www.sendmygift.com

Hello, i had placed an order (Id[protected] on 25th may 2016 with full surprise plan to my family on a special occasion. This time i was little cautious as sendmygift.com had delivered the wrong product last time so repeated many time that please make sure that you deliver the right product what you have displayed at your website. I got assurance that right product would be delivered this time.
Again they did the same mistake, they...
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Geethanjali Adarsh
from Bengaluru, Karnataka
May 27, 2016
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Order not received since 4 months and now they say its more than 30 days since you placed your order hence we cannot refund

Address: Bangalore, Karnataka

Hi

My order details:

Order Number:[protected]


I have been shopping online from past 6 years. This time I thought I would try something on sendmygift. This is the first time I have ever ordered on your website. And unfortunately this is my worst ever online experience. First of all you had sent an sms for order confirmation on 9th Feb 2016 saying the shipment will be delivered before 14th...
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Sumanto Ghatuary
from Rajkot, Gujarat
May 25, 2016
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Order not received since 5 months and are now not initiating refund

Address: Bangalore, Karnataka, 560102
Website: sendmygift,com

I had placed an order on 24th december 2015, order#[protected]

It has been 5 months, i didn't receive the product yet.

I complained several times regarding the delivery, each time they said it will be done within this week, but it was never completed.

Yesterday one support representative told me that you hadn't escalated this issue within 1 month so you will neither get the product nor the refund...
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A
Akshya Shivkumar
from Bengaluru, Karnataka
May 23, 2016
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Failed delivery of my order and payment also taken.

Address: 560025
Website: Send my gift.com

Hello,
I am very disappointed in your services as I had placed an order for delivery number[protected] which was supposed to be delivered on Valentine's Day (in February)but has yet to be delivered.I have already paid an online sum amount of 824 Rupees.Either you please Deliver my Cake or Refund my amount to me immediately.

When I had sent an online enquiry, I was assured by one of your associate that the delivery would...
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S
swetapatra
from Noida, Uttar Pradesh
May 19, 2016
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Order damaged

Address: Bangalore, Karnataka, 201301
Website: www.sendmygift.com

I had booked an earring from send my gift, had sent as a gift to my mom. Send my gift delivered me damaged order, the back of the earring is almost broken and very very loose hence cannot be used. I requested them and had sent an email either to return or exchange whatever way possible but there is no response and notification from there side. I had shoot a mail and they replied to my email but then when i told them about the return or exchange...
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H
Harkanwal
from Mumbai, Maharashtra
May 17, 2016
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Money not refunded after non delivery of the product

Address: 560102
Website: www.sendmygift.com

Hello,

I placed an order with sendmygift on 7th feb 2016 for a product delivery on 9th feb 2016. However, the product was not delivered till 12th feb, so i sent them a reminder about the delivery.

Sendmygift did not deliver the product at all. So, i asked for refund on email dated 18th feb 2016 but no action was taken by sendmygift.
I sent another reminder on 4th april 2016 to sendmygift for refund,...
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A
Aayush1095
from Bengaluru, Karnataka
May 14, 2016
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No delivery, no refund.

Address: Bangalore, Karnataka, 560010
Website: www.sendmygift.com, It's an online delivery service for Cakes.

I had placed an order in January, yes January 5 months back. I guess for a delivery on 3rd Jan, the order was not delivered and hence I asked your customer care to cancel, and all have confirmed thats cancellation is under process. I have called over a 100 times in the past month to cancel the order and for me to receive my refund but I have no positive response. I hope you help me out with this. Order amount was 380, paid via Paytm. br...
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S
Syeda Mishkat
from Bengaluru, Karnataka
May 12, 2016
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Refund has not been credited even after 2 months 10 days

Address: 560006
Website: send my gift

I had ordered for Flower Bouquet with Printed Mug and Chocolate Cake on 2nd of March 2016. The order was not delivered yet the client got a message confirming on the delivery of the product around 10:00 pm.
On the #rd of March 2016 when asked about the gift she was clueless of what was spoken. Called the customer care and informed and they told i have to wait for 24 or 48 hrs for the procedure and they will call back, But, i din receive...
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A
Ayushroy1993
from Bengaluru, Karnataka
May 8, 2016
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Wrong product delivered

Address: Bangalore, Karnataka, 560054

My order no. is[protected] of the oder I placed at sendmygift..and I had placed a combo of yellow roses and Mysore Pak and what was delivered was stale red roses and cadbury celebration.
And addition to that there was no message on the flowers, which I had typed before placing the order. This is heights o[censored]nproffesionalism and deception. So pls get it resolved and get back asap....
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G
Gaurav_agg2000
May 3, 2016
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No delivery for daily pooja flowers subscription from 1 month, no refund after several followups also. Worst customer service

Address: 560100
Website: dailypooja.sendmygift.com

I had booked your monthly subscription last month by your sales executive who had put up promotional stall outside my society in electronic city 1, bangalore, but till date i have not received the delivery, we have asked for the refund several times through your customer care but every time false commitments.

Is this the way you treat your new customers? I assume this is the new service you have launched and if this the way...
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A
akshata murthy
from Bengaluru, Karnataka
May 2, 2016
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Failure of the product delivery and their inefficiency

Address: 560010
Website: sendmygift.com

I had ordered a truffle cake n a red potli bag of chocolates for my friend's birthday, which was to be delivered at midnight on 31st Jan. The cake was delivered but the chocolates weren't. I have paid extra for midnight delivery for both the products.. N the chocolates, it wasn't delivered at all. It really is disappointing. Try improving your services or shut sendmygift down if you guys are incapable of managing it. Its been more than 3...
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M
MerlinDaniel
from Bengaluru, Karnataka
Apr 29, 2016
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Product not delivered and no refund since 2 months

Address: Bangalore, Karnataka, 560102
Website: www.sendmygift.com

I had ordered a gift (order #[protected] in this fraudulent site which i didnt know initially. It was supposed to be delivered in 3 days and they kept telling technical issues which is their mantra i believe. Anytime you call them they will have technical issues and would receive false promises as it would be delivered same day which never happened.
So totally frustrated i asked them to cancel the order which was also cancelled only...
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N
Neha Dungarwal
from Mumbai, Maharashtra
Apr 29, 2016
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Gift not delivered and company not refunding the amount taken

Address: 411006
Website: sendmygift.com

Order for 19Feb2016 not delivered and refund not done even after continous follow ups.

Customer care keep on asking 8 working days after every follow up after 8 working days.

Order confirmation SMS text below:

[protected]
Thanks for your order on sendmygift.com. Your order details are
Order no. :[protected]
Product name : Double Heart,
For any Queries call :[protected]br...
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P
Prady_77
from Bhubaneswar, Odisha
Apr 18, 2016
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Fraud company sent a fake sony headphone and refusing to replace it.

Address: 560102
Website: www.sendmygift.com

This is a fraud company, saying delivering emotions (I am appealing all consumers never to order from this website).

I ordered a sony mdrxb450 headphone from this company on 16th march 2016 via order no.[protected]and got delivered a fake sony headphone on 4th march2016.
I called them and informed them about this and also sent the pictures of the fake headphone received, they said they will look into it.
After...
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P
Prady_77
from Bhubaneswar, Odisha
Apr 18, 2016
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Fraud website/company, supplied fake sony headphone

Address: 560102
Website: www.sendmygift.com

Dear sir,
As per my previous complaint lodged against this company (Against order no.[protected] dated 16th march 2016) in this forum on april 11 2016, from this account only, no steps has been taken from the sendmygift company for resolving this issue.
They really dont care about peoples complaint and are not bothered about resolving the issue, and dont even care about this forum.

They (Sendmygift.com) supplied...
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D
dr sangeeta
from Noida, Uttar Pradesh
Apr 18, 2016
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Didnt got the product and refund as well

Address: 560102

I hav orderdf flowers ckaes and chocolates
i hav givn continous order frm 6th feb till 14th...first two dats they hav deliverd the products thn onward were not deliverd and not evn refunded abck the money ..ihv cald many times and mai lthem but no answere frm their side
already all the money was gievn in advance //4ooo rs of mine wasted totally
they cheat customers......
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S
sangyy
from Delhi, Delhi
Apr 18, 2016
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Birthday cake

Address: Bangalore, Karnataka, 560069
Website: www.sendmygift.com

Order id[protected]

It was a birthday cake for delivery to bangalore. I had paid extra money for midnight delivery...But they havnt delivered it. Their customer care service is alos very bad. Whenever i talk to customer care they says it has been delivered, whereas my person has not received any gift. My money was just a waste...It has been more than 3 months......
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J
jak sati
from Bengaluru, Karnataka
Apr 15, 2016
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Product not delivered refund not processed

ORDER ID:[protected]... I had placed an order on 21st Feb 2016. they confirmed me thrice it will be delivered on the same day and the product was not delivered even the next day. so i cancelled it. but till today no refund has been processed. they are giving lot of fake promises and i kept on trusting them and finally i understood this is how they work. from two months they are saying we will process your refund but nothing has happened. every...
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S
shreyankam
from New Delhi, Delhi
Apr 12, 2016
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Worst experience ever!

I had ordered 2 items in one order and they did not deliver it even after 2 weeks.
When I asked them to cancel they agreed and sent one item. For the 2nd item I had to follow up like hell. Used various options to contact them alas none of the approaches work accept the chat. In chat I had to update the person everytime that I haven't got 2nd item(status of which shows as order completed in the order status). They used to inform that...
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P
Prady_77
from Bhubaneswar, Odisha
Apr 11, 2016
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Cheaters (sendmygift.com) sent me a fake sony head phone against order no 145074881 from send my gift.

Address: 560102
Website: sendmygift.com

Dear Sir,
This is to bring to your notice that I ordered a Sony MDR XB450 earphone from sendmygift.com on 16th of march 2016, they finally delivered the item on 04th april 2016 after I wrote a complaint in this forum regarding delay in delivery of the same product, and the product that I received was a fake chinese product.

I am listing down the differences so that you will be able to know it easily b looking at the...
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