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SendMyGift.com Complaints & Reviews

www.sendmygift.com
3.3
Updated: Mar 1, 2017
Complaints 760
Resolved
493
Unresolved
267
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Most useful reviews

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New option cbd : we collect cash from you & product never deliver?
0
Order# 145053876- cancellation issues
0
Product not delivered - no response from customer care - fake website

SendMyGift.com reviews & complaints page 2

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B
bnag24
from Hyderabad, Telangana
Nov 1, 2016
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Refund of non delivered prepaid order

Address: Hyderabad, Andhra Pradesh, 500050
Website: Sendmygift.com

Send my gift is the online gift delivery company. it delivers cakes, gifts etc.
Order# ccavenue reference #order date
[protected] [protected]/02/2016 13:29:12
Order no:5293718
I have complained in month of feb and march about refund of non delivered gift. i have got reply as 'will refund money in 2 to 10 bank working days'. i have asked them couple of times by care number, got the same reply.

When...
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das.dipti29
from Hyderabad, Telangana
Nov 1, 2016
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Order#100018502 not delivered yet

Address: Bangalore, Karnataka, 560043

I have placed one order#[protected] for Palatable Cake & Personalized Mug Combo on 28th Oct of cost 449, and selected the delivery date as 30th Oct. But the order has not yet been delivered yet. Multiple times I sent mails to [protected]@sendmygift.com but not received any reply yet. Tried calling [protected], [protected] given in the site but no one was answering the call. And now both the numbers are switched off. Not sure how else can i track my order....
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S
Shashank2329
from Bengaluru, Karnataka
Oct 31, 2016
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No delivery and refund initiated for Rs 2105.70

Address: Bangalore, Karnataka, 560048
Website: www.sendmygift.com

I have place an order on 28 October 2016. My order ID is[protected] and i have paid Rs 2105.70. This is ridiculous. I have asked for mid night delivery. No one has delivered and there is no cantact support. Please government should look into these kind of spam, they are really fraud people and they don't deserve to live freely. I have attached my billing info....
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K
kesh0007
from Palakollu, Andhra Pradesh
Oct 31, 2016
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No delivery and no refund

Address: 560085

Order no #[protected]

Placed on october 28, 2016 11:39:27 am ist. the item was not delivered, not even a single email was answered and not even the money was returned. can anyone please help?

I did got an email once the order was booked as a confirmation that the item will be delivered the same day but since then the website of these people is not opening. i lost my money and a bad reputation as well among my family...
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A
Aleena Ishtiyaque
Oct 30, 2016
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No service

Address: Bangalore, Karnataka, 560102
Website: www.sendmygift.com

My reference no[protected]
. Due to some personal problems i was from three days before delivery trying to contact them to either change my adress of delivery or date of delivery due to some urgent problem, i was not asing for refund.. I tried online help onsite but no one ever come online i have sent multiple messages but no reply.. From last three days i am trying to contact with continuous mails and request but no rply. Plz help its...
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S
shahkar
from Bengaluru, Karnataka
Oct 30, 2016
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Order id:100018444/not receive this order/fake promise

Address: Bangalore, Karnataka, 560102
Website: Sendmygift.com

Your order #[protected]

Placed on october 27, 2016 4:17:51 pm ist

I have order on 27th october 2016. I have done payment as well but order not yet received. I tried calling several times to customer care department but no one is responding also i have sent a lot of to them but no one response from. This is really a bad serices and worst service from them. It's not about money which i lost but it's fake promise...
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Swadha Tripathi
from Bengaluru, Karnataka
Oct 29, 2016
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I have ordered one flower and teddy gift which is not delivered

Address: 560068

Hi team,
I have ordered one gift on 28th october which should be delivered by 29th october between 6pm and 9pm.
But unfortunately its not delivered till now.
Could you please get it deliver asap because i have to give it by 12am only to my husband.
Please find below order details-

Your order #[protected]

Placed on october 28, 2016 4:44:36 pm ist

Item in your orderbr...
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SushmithaVadiraj
from Bengaluru, Karnataka
Oct 27, 2016
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Undelivered products on time (flower bouquet and chocolate)

Address: Bangalore, Karnataka, 560010
Website: www.sendmygift.com

Dear team,

I had ordered combo of flower bouquet and chocolate on 26-oct-16 and i had selected mid night delivery between 11:30pm to 12:30am but i didnt get the products delivered and its been already 11 hours delay and also no response from the warehouse team and delivery person. Also i have done the online payment.

Order id:[protected]

Amount paid:548.00/-

Please look into this...
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L
Laks
from Noida, Uttar Pradesh
Oct 25, 2016
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Flower basket delivery

Address: 560040
Website: sendmygift.com

I have ordered flower basket with fruits to deliver to one of my friends 25th wedding anniversary. This was in bangalore and the order has been placed the previous day and the delivery time selected was 9 am to 12 noon.
First thing, they haven't delivered at the promised time, they have delivered the item at 10:45pm which is totally unacceptable. The item delivered was totally shabby, worst packaging and the flowers and fruits have...
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S
sharmarishikesh04
from Mumbai, Maharashtra
Oct 23, 2016
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Item not delivered, orderid-100017707

Address: Pune, Maharashtra, 411014
Website: sendmygift.com

I ordered a cake and flowers on 18th oct and it was supposed to be delivered by 9pm on 19th oct. At 9pm on 19th these people called me to tell that they can deliver only the cake n nt the flowers. I cancelled the order immediately and asked for refund. Today its been 4days and nt a single email from these.. Every time i have to call and waste my money to tlk to them. Specially an names nisha doesn't have any information abt her company...
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Vishwas G
from Bengaluru, Karnataka
Oct 21, 2016
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Order 100017242 not delivered

Address: 560091
Website: www.sendmygift.com

It's been more than 8 days and still the order placed in sendmygift.com is not delivered. There is no proper response when tried contacting through chat support and this chat support concept it a total crap as we don't get instant responses for the queries raised.
Also the telephone numbers provided in there website is not a valid one.
Please do not order anything from this site, as it may be a fraudulent company....
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K
kavita Rai
from Mumbai, Maharashtra
Oct 21, 2016
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Birthday cake/order #100017875/such a disgusting service

Address: Bhopal, Madhya Pradesh, 462001
Website: SENDMYGIFT.com

I have ordered cake yesterday for same day delivery (worth rs. 632) and they have mentioned the time early morning 9 am to 21:00 hrs but delivered my cake at 10:45 pm (which is seriously disappointing) with a very bad condition and smelling/unhygienic way. attached order detail herewith photo of invoice. this website should be closed as they are preparing & sending rotten cakes. please return the money. even the phone numbers are not in use...
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A
Anshm
from Bengaluru, Karnataka
Oct 15, 2016
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My salary cheque has been bounced

Address: 560102
Website: www.sendmygift.com

Hello hr,

My first cheque has been bounced you can find the attachment because of this only i came from up via flight and 13th i had visited sendmygift office which is located in hsr layout there i meet with usha hr and meera and from account department samath
But these three employee not giving proper information and even not telling that when i will get my money they are telling that they do not have fund means why...
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P
preeti21
from Bengaluru, Karnataka
Oct 12, 2016
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Not deliver my order neither cancelled nor refunded money

Address: 560068
Website: www.sendmygift.com

My order no.[protected]
I ordered a gift on 5th oct. It was supposed to get delivered by 9:30pm but those guy were making me fool and till 11:30 they didn't deliver my order at all. Throughout the duration they were making me fool, i was totally unrest and mentally tensed because of their false statements.
I sent a complain cum cancellation email on their email address: [protected]@sendmygift.com but still its not cancelled and money...
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V
VaibhavMaljotra
from Mumbai, Maharashtra
Sep 28, 2016
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Poor and incomplete order delivered

Address: 560102
Website: www.sendmygift.com

I ordered a combo of 449/- which include cake+personalized mug. They delivered the cake on the defined date but the mug is not delivered yet and it has been 6 days. Also the cake they provided is of very poor quality and not up to the mark. i have uploaded a personal photo to be printed on the mug but the mug is not delivered. Kindly look into this matter.
Order ID- #[protected]...
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Ritu walia jaiswal
from Ranchi, Jharkhand
Sep 27, 2016
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No delivery at all

Address: Ghaziabad, Uttar Pradesh, 201001
Website: Www.sendmygift com

I ordered a cake combo 15 days ago.I paid 150 extra charges for mid night delivery. BT cake combo is not delivered yet. Nd the costumer care assured that cake will b delivered again and again.they just want to grab money.please ban this site and this company.they are making fool.they are not delivering emotions. They are cheating our emotions and hurt the feelings of others.please take strict action against them, they are the criminal ....
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A
anand waddar
from Bengaluru, Karnataka
Sep 25, 2016
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Full of fraud people

Address: 560035
Website: www.sendmygift.com

Hi Mandeep

My name is anand.

Your company is full of fraud people .

delivery guy says . " sir its late night i can not come now and will deliver cake tomorrow evening "
why this is happening even after paying extra money for midnight delivery.

call centre guy disconnects my call while explaining my issue .

disgusting.
never had this type of worst...
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S
sonali nath
from Delhi, Delhi
Sep 19, 2016
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Poor quality and fake products

Address: New Delhi, Delhi, 110044
Website: www.sendmygift.com

Send my gift order id[protected] and[protected]. Cheap vendor they have and cheap quality product they delivered to the customers. No sales/support person make calls to you to resolve the problem. Even they don't have stock of already billed products. This kind of sites should shut down.
Sales person are not friendly nor they can understand hindi and every time says "sorry for inconvenience" instead of resolving the problem or strict...
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S
sweta kumari
from Barh, Bihar
Sep 13, 2016
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No refund

Address: New Delhi, Delhi, 110030
Website: www.sendmygift.com

My order no[protected] i ordered cake on 10 sep 2016 at 3 pm they came with messed cake it was damaged i returned it.. And complained then after some time got a call that they would be able to deliver on 11 sep morning i told to cancel the order.. I again called customer care they told they are looking into after calling again and again i mailed them to cancel my order and after some time they called that they r trying to deliver they will...
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Ishita Sarkar
from Kharagpur, West Bengal
Sep 5, 2016
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Product not delivered and no help from customer care

Address: 560102
Website: www.sendmygift.com

My order no is[protected]. One package of my order has been delivered on time and the other one could not be. When i tracked it through fedex the tracking id showed that it is being sent back to the shipper. Now i have sent several mails to send my gift not to receive a single reply. The customer care also could not provide any help. I want my package to be delivered to another address. How am i supposed to do it?...
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