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SendMyGift.com Complaints & Reviews

www.sendmygift.com

3.3

Updated: Mar 1, 2017

Complaints 760

Resolved

493

Unresolved

267

Good! SendMyGift.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that SendMyGift.com step up their efforts to fully resolve all complaints 👍

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Worst experience ever!

Have not received my parcel-145051858

No refund after two weeks - order no 145540759 and no status of egv

Most useful reviews

New option cbd : we collect cash from you & product never deliver?

Order# 145053876- cancellation issues

Product not delivered - no response from customer care - fake website

SendMyGift.com reviews & complaints page 3

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Address: 560102

Website: Dailypooja.com

Worst service from dailypooja.com.

I have ordered for 3 months subscription and delivery is not proper. Especially on festival days and important days, they won't deliver Flowers and every time I need to call them to ask for status and their standard answer is wait for 20 mts and will deliver. The preference will be for new customers and as demand will be there on festival days, they won't remember old customers and...

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Address: Ranga Reddy, Andhra Pradesh, 500084

Website: www.sendmygift.com

I have order a birthaday cake and gift for my relative in febriary to surprise him and paid online. This site is really fraud some they neither deliver the product nor gives my money back and on chatting to customer care online they didnt respond at all. Its really disgusting never ever buy things from this site its really a fake site which plays with persons emotion as it happened to my...

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Address: Bangalore, Karnataka, 560076

Website: www.sendmygift.com

I order cake in sendmy gift order id[protected], poor quality product taste is worst, i hope you guys will resolve the issue...

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Website: www.sendmygift.com

Hi sir,
I order a online gift for which invoice no is[protected]. And for which i paid in advance and it has to be delivered on 7/8/2016. But they failed to do it so till today with out any information regarding it (Not even a single mail and message), while i contact about it before and after booking my order and payment they will deliver but after that date they make improper reason behind it and stop even picking the call and disconnect...

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Website: sendmygift.com

I placed an order for a birthday cake today bearing order no[protected]. And i have enclosed the pictures of the cake in the condition it was found post opening of the pack. I immediately sent an e-mail with these pics to their customer support team and i receive a canned response from them asking me to allow them 24 hours to 48 hours time to investigate this. Someone's birthday got spoilt, you have seen the images... A quick way to resolve...

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Address: 122001

Website: www.sendmygift.com

My order no.[protected]
Send my gift is not refunding money. When ever i called they said it will take time to refund they past 6 months after that they said because this order is old that's why we are unable to refund the money. I don't no why government allow this type of cheater in the market. They took money in advance and not delivering the item after that in place of apologies they eat customer money.
Don't trust on sendmygift...

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Address: Gurgaon, Haryana, 122001

Website: www.sendmygift.com/customer/account/login

Dear sir/ madam

I have booked one bunch of flower from you site on 6th february 2016 for 7 february 2016 at 9:30. Order no.[protected]
Your executive committed me to delivery on time but that was not happened again i called up on 7 february 2016 at 10:30, your customer executive told me there was some technical issue we will deliver it till 9:00 pm surely. He assured me but again my package was not delivered again i called...

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Address: 560102

Website: www.sendmygift.com

Dear team

I ordered one gift for valentine. (order no.:[protected]. as it is not delivered, i mailed and called and even chat on live support for so many times to cancel and process for refund. still no support received from your customer support team after 5 months.

Every time i received same answer, we have raised issue to concern department and they call back to you / i will call you back after 10 min / we...

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Address: 560102

Website: www.sendmygift.com

I Have booked a gift in send my gift.com on 5th June 16 which was supposed to get delivered on 22nd June 16 . They told the delivery will be made on the scheduled day. They did not deliver.
When I called next day to enquire they don't have track of the order number and not responding correctly about Refund of money which they received during order placement.

Order number :[protected]
Product Name: Deluxe Celebrations...

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Address: 560066

Website: www.sendmygift.com

I Have ordered a cake on 29th june 2016, order id[protected], I have opted for the fixed time slot and opted for 100 Rs extra and time slot was 3-4 pm.Before taking I have talked in there live chat system, whether they will be able to deliver in the given pin code. There was an event in office, and forget about the 4pm slot, at 4:40 after repeatedly calling them, I got to know it will be delayed even more 1 hr. My office event was completely...

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Address: Mysore, Karnataka, 570007

Website: sendmygift.com

I had ordered a cake n flowers on 14/06/2016. It had to be delivered on 20/06/2016. I had paid it online. Order was confirmed and the order #[protected]. I had paid it through online banking transaction ref no of payment ig0cebmvu1. But its not delivered at all. They are not replying even for mails. They say they are facing technical problem and not able track my order. I am also unable to login to my account to track the order....

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Address: Bangalore, Karnataka, 560001

Website: www.sendmygift.com

I have placed order on 17th june 2016 order#[protected] and specified delivery between 21st and 22nd june.

As it was a birthday gift, i tried to track everyday but i couldn't do that with improper application of sendmygift which only throws error message saying "check your orderid or email" where i tried giving right inputs for more than 25 times. (Dear sendmygift, learn throwing specific error messages not single message for...

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Address: 560085

Website: www.sendmygift.com

My brother's wife ordered a gift combo for my brother in january, 2016. Instead of 24 roses, they delivered only 12 roses. Even after contacting many times, nothing was done from there side (Order number[protected]. After so many days i thought i can try sending again and they will not do any mistake this time. I order a combo to be delivered today (Order number[protected], ccavenueref#[protected], date-23/06/2016 11:26:10) however it...

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Address: Bangalore, Karnataka, 560016

Website: www.sendmygift.com

I would like to raise a complaint against the company "sendmygift.com" for fraud practises.
They offer flowers, fruits, cakes and other goodies in their website "sendmygift.com". The promise to deliver these gifts on the same day.

I ordered a gift for my parents on 17th june, 2016 and it was supposed to be delivered the same day around 12:00hrs to 15:00 hrs as per their false promises.
This item has not yet delivered...

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Address: Bangalore, Karnataka, 560102

Website: sendmygift.com

On june 21st - i was booking for orders online through this site under the login of [protected]@yahoo.com.

I completed an online order for flowers for rs 898
The amount got paid online. However, the site is not acknowledging receipt of the money nor about booking of the order.
No one is picking up calls in its 24x7 call center. When called at +[protected] it keeps on saying all the agents are busy hence...

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Address: Ahmedabad, Gujarat, 382449

Website: www.sendmygift.com

Hi
We are lodging a complaint as a vendor of sendmygift.com
We have delivered 13 orders spanning from april to may.
Outstanding is 8850.

After several followups and several calls nobody is repying to emails and when someone picks up call, they say sendmygift is in loss and they pay you outstnading in sometime.

But even after 2 months we are yet to recieve our money. they make false promises,...

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Address: 560066

Website: sendmygift.com

Hello Team,
I had ordered the crystal gift called Sweet memories in which they said the crystal will be delivered with a wooden stand. 9th June when i had received the item the wooden stand was missing. I had a chat with online customer support for which they didn't have an idea. Mailed to their customer support and they haven't replied back.
Neither i got the missing item or any response from the customer support.
Its...

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Address: Bangalore, Karnataka, 560076

Website: www.sendmygift.com

I have worked with Sendmygift from September 2015 to February 2016. I have not been paid for the month of November, when I checked with them they informed that there were few issues due to which it will be paid in the month of December which never happened. I quit in the month of February, hence I have never been paid from the month of January to February in my final settlement also. The salary issue is with all the employees in the company...

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Address: Bangalore, Karnataka, 560102

Website: SendMyGift.com - Online home delivery site

My order number is[protected] and the cake was delivered to me after the party. The helpdesk person told me that my money will be refunded but still there is no clue of my money or my refund status. The helpdesk is fooling me that our team will give you a call back. The helpdesk team is totally useless as they dont even know the status of the ticket. This site seems to be another example of spam sites used to fool people and steal their money....

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Address: Bangalore, Karnataka, 560076

Order number[protected], this order was made on 31st of March and the delivery date was 2nd June.
After making atleast 10 calls to their customer care number, nobody is able to give a status of the delivery. Once the payment is done, they sent a mail mentioning the order number and said another mail will come for online checking of the status of delivery. No such mails has come and when i contacted the customer care, they told they...

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