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www.sendmygift.com
3.3
Updated: Mar 1, 2017
Complaints 760
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493
Unresolved
267
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New option cbd : we collect cash from you & product never deliver?
0
Order# 145053876- cancellation issues
0
Product not delivered - no response from customer care - fake website

SendMyGift.com reviews & complaints page 7

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S
Shivam.ag
from Bengaluru, Karnataka
Mar 7, 2016
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No delivery and refund even after one month - pathetic

Address: Bangalore, Karnataka, 560001

my order no[protected]

below is the reply of pathetic customer service ...


Chat started
Shwetha joined the chat
Lakshmi reddy joined the chat

Lakshmi reddy
Greetings from Sendmygift.com!
My name is Lakshmi


Get your EMOTIONS clicked, wrapped and delivered from sendmygift.com

Cheaper than any standard place you get products...
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T
Thin dal
Mar 6, 2016
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Cake has no message as requested

Address: Bangalore, Karnataka
Website: Sendmygift

Order number[protected]
I am very upset with the poor customer services. I placed an order for flowers and cake with a message to be written on the cake stating Happy Mother's Day as we are celebrating this in the Uk on the 6th March.
I am struggling to get through to someone by phone and no one has contacted me via phone or email as I was promised by the 24 hour chat team
Please do not use this company...
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R
Ramaneg
from Hyderabad, Telangana
Mar 6, 2016
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On my order # - 145058879

Address: Bangalore, Karnataka
Website: www.sendmygift.com

I have ordered on Feb 13th 2016 and the order was not delivered atleast till now and I'm fed up calling to customer care, it will never connects and waste of my time and money calling you people.

I need my money back for the order #[protected] and just refund my money.

Such a worse service you are providing to the customers....
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A
abhishabhishek
from Bengaluru, Karnataka
Mar 5, 2016
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OrderID 145054431 is undelivered

Address: 560100
Website: www.sendmygift.com

I order (OrderID[protected] one necklace, flower bouquet and paid extra Rs 149 to deliver with in a day i.e on 14th Feb 2016 nearby Noida . Total it cost me Rs 1898.
1) First when i call to their website contact number they never picked up.
2) Second when ever i live chat with them every time they say "We re-process your request and put it on high priority so it will be deliver within a day" But it never happened.
3)...
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S
SujuLulu
from Bengaluru, Karnataka
Mar 4, 2016
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Un delivery of order

Address: Bangalore, Karnataka, 560069
Website: www.sendmygift.com

I have placed one order bearing Order ID[protected] on 22.02.2016, It contains one
Celebration Chocolate Orange Box(141.9g) and one Bubbles of Love Combo.
The package was delivered on 22.02.2016 but there was only
Celebration Chocolate Orange Box(141.9g). Another one i.e. Bubbles of Love Combo was missing.
Next day I called the Customer Service and asked them, they told that it will be delivered within 2 to...
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A
Anolavo Dasgupta
from Bengaluru, Karnataka
Mar 3, 2016
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Worst service i have ever encountered! Company should change its name to 'unsendmygift.com'.

Address: Bangalore, Karnataka, 560001
Website: www.sendmygift.com

I had ordered(order id[protected] for a flower bouquet for my parents' anniversary on 1st March. Delivery location was kolkata. While ordering i was in constant conversation with an executive(kavyashree) of sendmygift, to whom i specifically mentioned that the order needs to be delivered before 11am, 2nd March. She confirmed that the order will surely be delivered in my requested time.
The next morning(2nd March) i called up the...
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G
gaura21
Mar 3, 2016
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Product not delivered

Address: 122001
Website: www.sendmygift.com

I ordered a gift from this online shopping site and it has been 19 days the product has not been delivered, My credit card has been charged, Have send multiple emails and inquires and they dont bother even to respond on chat, Kindly look into the matter as its really frustrating.
Thank you...
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R
Ritvik Mohapatra
from Delhi, Delhi
Mar 2, 2016
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Product not delivered on time and are not processing refund: order id 145045470

Address: Khordha, Odisha, 751024
Website: www.sendmygift.com

My order id is[protected] and I ordered a cake for a relative which was to be delivered on 12 of February 2016 as it was for his birthday. They failed to deliver it and I tried calling them a 100 times at-least but only I heard was high call volumes. Then when I was able to contact them they said it will be delivered next day but still didn't get delivered and after that I told them not to deliver it and give me my refund but all they did...
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H
Harish Vishwakarma IN
from Bengaluru, Karnataka
Mar 2, 2016
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Mugs 2 nos not delivered by send my gift.com: order #145010153 on 23.12.2015

Address: Bangalore, Karnataka, 560102
Website: www.sendmygift.com

I had placed an Order #[protected] on 23.12.2015 and following 2 items (Printed Mugs) were told to be delivered in 3-4 days (at Thane) but not delivered till date even after 2 Month & 10 days have elapsed as on the date.

1. Printed Mug ( Flowers delivered on 26.12.2015 but Printed Mug not delivered)
Message On Mug : Happy Birthday to You. Keep Smiling.


2. Personalized Mug : Online Christmas Gifts...
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P
Peter Rodrigues
from Mumbai, Maharashtra
Mar 2, 2016
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Product delivery

Address: Mumbai City, Maharashtra, 400037

About This Order:
Order Information
Invoices
Order Date: February 11, 2016

Order to be delivered by 14th Feb. Not Yet delivered. today is 2nd March.

Product details
Casual Style Fashion Watch For Women
CB6018-WHT Rs. 359.00 Ordered: 1

Everytime i called they said it will be delivered in 48 hrs.

Still no result.

Very Casual attitude...
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S
simi19
from Delhi, Delhi
Mar 2, 2016
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2 items not delivered and status is shown complete

Address: Chandigarh, Chandigarh, 160019
Website: sendmygift.com

Order no[protected] included 3 items.But i received only 1 and order status is shown complete..I complaint already. But got no replies.Kindly resolve it asap...
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A
anshu kaur
from Pune, Maharashtra
Mar 2, 2016
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Worst service and non supportive staff

Address: Bangalore, Karnataka, 560102
Website: www.sendmygift.com

I hd made an order on 8th feb and it is not delivered till nw and wen ever i call dem fr status n detail dey dnt hv any proper info abt it. i ask dem to cncle d ordr n refund m amt bt dey jst fool me by sayng it will be delvr widin 2-3 days since 15th feb dey r saying sm thng again n again. i ask dem to divrt m cl to ur senior or arrange a cl frm dem to me dey told we will arrnge d cl by 2moro n der 2moro nvr came. i also ask dem to provid...
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S
srinivas arjun
Mar 1, 2016
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Order not delivered even after 12 days

Address: 560066
Website: Shopping Website

I made 2 orders on SendMyGift.com on 19/02/2016.I haven't recieved my orders even after 12 days.
Order IDs :
[protected]
[protected]
I tried calling the customer care many times and they keep repeating the same answer that the order will be delivered next day. Please take action against these people....
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B
biswajit2k4
Mar 1, 2016
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Gift not delivered not refunded the amount. Fake website

Address: 560066
Website: www.sendmygift.com

Order id is[protected].
Product is not delivered even after 17 days.
Even after providing the bank account details amount is not refunded.

On calling customer support they are simply wasting time. Purely unprofessional guys.
probably its a fake website. Beware and never shop from www.sendmygift.com...
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P
prashant raman
Feb 28, 2016
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Non receipt of order/ no return of cash back

Address: Bangalore Urban, Karnataka, 834001
Website: www.sendmygifts.com

I ordered a bouquet on 11th feb 2016 to be delivered on 13th feb 2016. order no.[protected].
they didn't deliver the order even after repeated calls on 13th feb.
i was so disheartened.
then i called and asked for refund of my money back.
at customer care no.. they will reroute me to someone who will not speak at all.. whatever time i wait.
i had to spend exuberantly on phone calls with futility.
i...
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A
Ankita_4468
from Bengaluru, Karnataka
Feb 28, 2016
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Refund not yet received..due past 2 months

Address: 560045
Website: sendmygift.com

I have placed four orders on Dec-31st 2015 and as it was not delivered on promised time, I have cancelled all the orders on 1st jan 2016. Its been a very long time i have cancelled all my orders and just got refund for one order only. I have mentioned all the order ID below. Please help me get the refund at the earliest.
[protected]
[protected]
[protected]
Request you to take quick action as it is pending from so long....
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D
divya shrimali
from Pune, Maharashtra
Feb 28, 2016
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Delivery not done for the product order place on 14 feb not returning money.

Address: Pune, Maharashtra, 411027
Website: www.sendmygift.com

WORST COMPANY, COMPLETE FRAUD, NEITHER DELIVER PRODUCT ALSO THEY KEEP THE MONEY
Everyday i am taking followups they just give assurance about money but not returning it.
Even still they are calling me your product is ready to be delivered . Complete fake people.

RETURN ME MY MONEY.
ORDER ID[protected]...
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F
Farhana Ritesh
from Bengaluru, Karnataka
Feb 27, 2016
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Product not received even after 25 days

Address: 560078
Website: sendmygift.com

My order no is[protected] and I paid online for 10 personalized mugs. I have received only one mug and I have been following up for the remaining ones everyday for the past 25 days. Each day I am promised that it will be delivered and nothing happens. It is a bogus and a fraud company and it is very sad that nobody is able to do anything....
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B
bhatz
from Delhi, Delhi
Feb 27, 2016
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Not refunding my money

Address: Bangalore, Karnataka, 560102
Website: www.sendmygift.com

They didn't delivered my order and also not returning my money,
My order no:[protected],
I am raising second time complaint,
I have sent all my details to payment.[protected]@sendmygift.com but no response is coming..
it is very irritating... this site should be blocked.....
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H
Hemachandram
from Gurgaon, Haryana
Feb 27, 2016
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Order no:145068042

Address: Bangalore, Karnataka
Website: sendmygift.com

They didn't delivered my order and not yet return my money too, My order no:[protected], I am raising second time complaints, I sent all my details to payment.[protected]@sendmygift.com but no response from they, Pleas return my money...
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