Submit a Complaint
Claimed

SendMyGift.com Complaints & Reviews

www.sendmygift.com
3.3
Updated: Mar 1, 2017
Complaints 760
Resolved
493
Unresolved
267
Good! SendMyGift.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that SendMyGift.com step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to SendMyGift.com

Having problems with SendMyGift.com?

File a complaint and get it resolved by SendMyGift.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Shopping
SendMyGift.com

Recently resolved complaints

View all complaints

Most useful reviews

0
New option cbd : we collect cash from you & product never deliver?
0
Order# 145053876- cancellation issues
0
Product not delivered - no response from customer care - fake website

SendMyGift.com reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Cbpal
from Delhi, Delhi
Feb 19, 2016
Resolved
Report
Copy
Resolved

Order 145054080 not yet delivered

Address: Bangalore, Karnataka
Website: Sendmygift

I have ordered fliwers n a mug which had to be deleivered on 14 feb which is not yet deleivered. I gave done a sucessful payment for this ider. I sent them so many emails and tried to call them but nobody is picking up the call. There chat service is the worst service. This co deleivered my proposal day gift which was supposed to deliver on 8 feb, that was deleivered on 12 feb.
Ill take them on court....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jakeer Jack
from Chennai, Tamil Nadu
Feb 19, 2016
Resolved
Report
Copy
Resolved

I placed an order 2 months ago still I didnt received my item

Address: 560037
Website: Sendmygift. Com

I placed an order in sendmygift website 24th dec 2015 still I didnt received my item . I contacted them more than 15 times they saying as or concerned department will reach u soon ...till now no one called me .. this really frustrating to me everyday plz .take it as very serious they are looting customers valuable money...plz look at my complaint ..orderid --[protected]...thank you...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rajeev4shankar
from Mumbai, Maharashtra
Feb 19, 2016
Resolved
Report
Copy
Resolved

Article not reached as of now (Order no 145042511)

Address: Dehradun, Uttarakhand, 248001
Website: www.sendmygift.com

I booked bouquet for delivery on 14 Feb but till now this order has not been delivered after making successful payment through credit card. Even no body is picking up call in customer care and responding on line chat and mail. So many times i mailed but never i got response. I think this bloody fake site and these are only here for cheating the customer. Even not refunding the amount also.

I will notify them through court notice...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
shaibya sandeep dwivedi
Feb 19, 2016
Resolved
Report
Copy
Resolved

Fake company sendmygift

Address: 30308

Booked a product on 14 Feb 2016 & was supposed to be delivered on same day. It's not delivered yet. There number is always busy & no reply through chat. It's worst & fake site. Don't book your order through this website. They have not listed their office address on website. Sometime gets reply from website & promise to deliver by 9 but they don't deliver the product.....
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Garvita Mehrotra
from Noida, Uttar Pradesh
Feb 19, 2016
Resolved
Report
Copy
Resolved

Product undelivered for so long

I ordered a gift on feb 15 which was supposed to be delivered on Feb 16. However, fake promises! The customer care people keep on saying to just wait for a day more. I even got a message saying that my product has been shipped and will be delivered shortly. They say it was an error and the product is still in processing. Such a bad experience. For how many days I have to keep on waiting like this....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
DheerajBajaj
from Gwalior, Madhya Pradesh
Feb 19, 2016
Resolved
Report
Copy
Resolved

Fake website:order id is 145067873

Address: Bangalore, Karnataka
Website: Sendmygift.com

Hello,
I ordered cake, flowers choclate of rs.1235.90 from send my gift on feb18, 2016.For delivery on dt.18feb, 2016.But they not delivered yet.
Also their support team is not picking the call, not responding to email, and on live chat they tell it will deliver as soon as possible.

Below is the email of my payment:

Hi there!
You just made a successful payment of rs. 1235.90 at sendmygiftbr...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Amita Parande
from Bengaluru, Karnataka
Feb 19, 2016
Resolved
Report
Copy
Resolved

No refund yet

Address: 560037
Website: Sendmygift.com

I am writing this complaint to inform that the order no[protected] has not been delivered and more than 20times i called up ur support team to cancel and refund my amount . but I did not get any response from them. I tried to contact chat support but they left the chat instead of helping. Take it as a warning or whatever just I want my money to be refunded else I am going to post the recordings o[censored]r support care ppl and how they spoke to...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
MeenaSingh
from Mumbai, Maharashtra
Feb 19, 2016
Resolved
Report
Copy
Resolved

Non delivery of product

Address: Bangalore, Karnataka
Website: Www.sendmygift.com

On 13th Feb I placed an order ref #[protected] for product to be delivered at Gurgaon on 14th February 2016
Till date there is no clue as each day a false commitment is being given

I have called around 30 times with no resolution

I am surprised customer service support is not sure about the status of delivery of their own product...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kmgeorge
Feb 19, 2016
Report
Copy

Ordered not delivered

Website: SendMyGift.com

Order #[protected]
Order Date: February 6, 2016

The above mentioned order booked for 14th Feb 2016, was not delivered.when contacted the company for the same no response from them, just transferring the call to one person to other.Biggest online cheaters.This seems to be a scam....
Helpful
Found this helpful?
2 Comments
Report
Copy
N
nisha6
from Bengaluru, Karnataka
Feb 19, 2016
Report
Copy

Fraud... Its a fake website pls dont trust them

Address: Bangalore, Karnataka, 560048
Website: www.sendmygift.com

Product not yet deliverd, no response from customer service no response for the mail as well. ppl think 1000 times before placing an order with this website.

They will spoil your day, I LOST MY MONEY....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mangesh Gharat
from Mumbai, Maharashtra
Feb 19, 2016
Resolved
Report
Copy
Resolved

Send my gift is a fraud company

Address: Bangalore, Karnataka, 560100
Website: www.sendmygift.com

I placed order on 11th feb ...Now today is 19th still my product is not deliverd.
No getting any response my emails. This is a fraud company. Dont buy any product on this website.

This is a scam....
Helpful
Found this helpful?
1 Comment
Report
Copy
V
VaibhavSinghal
from Noida, Uttar Pradesh
Feb 19, 2016
Report
Copy

Fake website : product not delivered

Booked a product on 14 Feb 2016 & was supposed to be delivered on same day. It's not delivered yet. There number is always busy & no reply through chat. It's worst & fake site. Don't book your order through this website. They have not listed their office address on website. Sometime gets reply from website & promise to deliver by 9 but they don't deliver the product....
Helpful
Found this helpful?
2 Comments
Report
Copy
R
Ramaswammy Kalpana
Feb 19, 2016
Resolved
Report
Copy
Resolved

Gifts not delivered for me

Hi I have ordered a gift on Feb13th and its not delivered still. Below is the order ID :[protected]. Please let me know the status....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AnshulShukla
from Pune, Maharashtra
Feb 19, 2016
Resolved
Report
Copy
Resolved

Haven't received refund yet for a cancelled order from send my gift

Address: Pune, Maharashtra
Website: sendmygift.com

I have ordered a gift from send my gift. Customer care assured to send the gift to receiver by 9pm but later told me they can't deliver by then since it was non perishable item. Later I cancelled the order as all executives were telling wrong information about the order and placed the complaint as well.

Now I am calling customer care since then there is no one available there and no one is replying on mail as well.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Harishravi
from Bengaluru, Karnataka
Feb 19, 2016
Resolved
Report
Copy
Resolved

Product not delivered and no proper response

Address: 560043
Website: www.sendmygift.com

It was a surprise gift i arranged for my wife... But totally they made my day so worse hell lot of thanks bunch of.. Not only mine they spoiled most of couples dream with a single website...
My Order id is[protected]

Whenever i call.. The number is busy, if call connected they put in hold for 30 mins..

And even now wen i chat they say i will be delivered by today. Still it has not been delivered
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chithra Rekha
from Thiruvananthapuram, Kerala
Feb 18, 2016
Resolved
Report
Copy
Resolved

Not received the order (Order id is 145044050)

Address: Thiruvananthapuram, Kerala, 695014
Website: Sendmygift.com

Dear Sir/Madam,
Kindly note that i have ordered for a gift for my husband on 9th feb from Sendmygift online portal.Order Id is[protected].As per the discussion held with there live support team(Ms.Sapna) informed me that they will surely deliver my order on 14th feb and i have ordered.Till now i have not received my order.Whenever i ask for my order they are silent and they have not given the courier details also.They are not giving...
Helpful
Found this helpful?
3 Comments
Report
Copy
G
gunja32
from Mumbai, Maharashtra
Feb 18, 2016
Resolved
Report
Copy
Resolved

Cake

Address: Bangalore, Karnataka
Website: www.sendmygift.com

Dear team,

Please understand that when you deliver a Cake you, a message need to be written on it, without which the cake seems to be useless.
Even after reminding your call center person about the message, my dad got the cake without any message on it.
If you can't put it then why do you ask for it in the first place. I would have ignored it, but it happened with me second time. My order no was #[protected]....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shyam Govind
Feb 18, 2016
Report
Copy

Order #145060715 is not yet delivered to my recipient.

Address: Bangalore, Karnataka, 560037
Website: www.sendmygift.com

Order #[protected] is not yet delivered to my recipient and there is wrong status shown on website. Everyday I am escalating this to customer center and get the response from customer center that there is some problem happened in logistics departments and it will be delivered tomorrow. The gift was promised to be delivered on 14 Feb 2016 but it is not yet delivered.
I wanted to know the exact reason and actual expected delivery date...
Helpful
Found this helpful?
2 Comments
Report
Copy
Y
Yaswanth11
from Bengaluru, Karnataka
Feb 18, 2016
Resolved
Report
Copy
Resolved

My order not delivered yet

Address: Bangalore, Karnataka, 560036
Website: Sendmygift.com

This is my order id[protected] which was scheduled to deliver on 12th feb 2016. Actually I post the review in someone comments who facing the same problem pls see my screenshot
The main cause is they are not responsible just like their support check my 2nd screenshot...
Helpful
Found this helpful?
5 Comments
Report
Copy
S
simi19
from Delhi, Delhi
Feb 18, 2016
Resolved
Report
Copy
Resolved

Product not delivered till date

Address: Chandigarh, Chandigarh, 160019
Website: sendmygift.com

I ordered gift for my friend on 10th feb which was to be delivered on 14th feb. It has not delivered yet.My Order no is[protected].please deliver it asap....
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

Yeeppe.com
1
(12)
Empower Rewards
2.8
(11)
Shopeling.com
1
(30)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR