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Sony India Complaints & Reviews

www.sonyindia.co.in

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Updated: Nov 26, 2024

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So far, so good. Sony India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sony India will keep up the work and continue to help more customers with their concerns even better 🤝

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Sony India reviews & complaints page 221

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Address: Kolkata, West Bengal

Hello, This with reference to my Sony headphone bearing model no:sonyxb-450 BV series. The sound quality of the headphones are not up to the mark and bass feature which it deliver its not worth for spending 5, 500rs. The same quality i can get in the model Sony xb-450 series as the same i have tested in the Sony center and I don't find any difference in sound . Since the model no Sony xb450bv series was not for the demo I couldn't test...

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Address: Muzaffarnagar, Uttar Pradesh

Respected sir, I bought my sony xperia C3 Dual on 9/ Oct/2014. It started hanging and there was a bend in my phone for that I visited to your Service centre muzaffarnagar. They reinstalled the software but they don't solved the promlem of bend and for that they are saying its our first experience so we can't do anything. And it again started hanging after sometime . The problem was the application was Closing automatically. I called your...

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Address: New Delhi, Delhi

contact- [protected] SONY TELEVISION Respected sir, It has been a very long time since I have complained regarding the problem of my sony television. But none of the concerned authorities is paying heed to my issues. Recently a person has mailed me saying that its difficult to arrange part so buy a new TV with an exchange offer of discount 25%. Sir, is this the responsible solution given by him ?? Is the life of a Sony TV is just 3-4...

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Address: New Delhi, Delhi

I bought my Sony Xperia M on 09.10.2013.Not even a single year passed and it started showing charging problems.The charge used to drain even when the phone was not in use and used to get switched off...also the phone after sometime stopped responding to charging.I gave it for repair to Sony service centre at Lajpat Nagar, New Delhi.They said that the software is at fault and since the warranty period had expired, they demanded Rs.8000...while...

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Address: New Delhi, Delhi

1. After barely completion of one year (when warranty expires), the above TV developed problems with audio. Your engineer visited in December 2013, did some cleaning and warned that motherboard may have to be replaced. As predicted, the TV again developed problems - your engineer visited on 20 December and gave an expenditure estimate of Rs. 8, 300. The engineer was sent by Jolly Electronics World, New Delhi 110015. The TV was bought from...

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Address: New Delhi, Delhi

Hello sir, My name is Toshan, I am using sony from last 15 years, so I think that I am a sony premium customers because I have owned several gadgets of sony like ( SONY LCD 32") (SONY LED 3D 47") (SONY HOME THEATER SYSTEM 5.1) (SONY PS4) (SONY WALKMAN 2 PAIRS) (SONY HEADPHONES) (SONY XPERIA S, Z1, E2, M & ION) . If you want I can show you invoice of all above mentioned products. BUT I am very much disappointed with my last...

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Address: Gandhinagar, Gujarat

I have purchased 46 inch KDL-46HX925 AF1 on 13 dec 2011 and with in 3 years the Horizontal lines started appearing . I have complainted to local sony center but inspite of follow up they didnot truned up. I have also come to know from the local center on phone that they are aware of problem and i have to incur cost of 30K for panel which is unacceptable, We buy hire end products from such brand just to make sure we get quaility. If a product...

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Address: Indore, Madhya Pradesh

Dear Sir, i am tanbeer motamal from indore madhya pradesh i purchased sony xperia z in may month 2014 begining to 5 month properly did working but about two month hanging having trouble now my phone is not working properly, Please change it Please immediately action on my complaint service id- [protected] Thank you...

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Address: Sangrur, Punjab

I Buy A New Sony Xperia C Mobile. It Have Some Problem I Go To Sony's Service Center But My Problem Is As It Is No Solution And Now They Said We Have No Phone I Have Job Sheet When I Conntact To Sony's Care Center He Tell Me I Have No Phone Do What You Want Case On Me And Company Very Good Reply I recieve How There Workers No Solution... Very Very Very Very Bad Service I Take Action I[censored] Never Solve My Problem......

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Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir I am Rajneesh Sharma from Noida U.P Mob.No [protected] I have Sony xperia C 2305 Black My problem is when I used handfree ragularly around 4 & 5 hours and disconnect hand free . when I calling any person and found I not listing that person voice and I play music player and video player voice not coming...

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Address: Indore, Madhya Pradesh

I have purchased Sony Xperia C2305 (IMEI no [protected]) and is not working from last month. I went authorised service centre at Indore 6 times, 1st time technician has updated software, 2nd time replaced battery, 3rd time again replaced battery, 4th time replaced motherboard and 5th time again replaced battery. Still the phone is not working please look into the matter...

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Address: Kanpur, Uttar Pradesh

I SUBMITTED MY SONY XPERIA E3 DUAL BLACK TO YOUR KANPUR AUTHORISED SERVICE CENTRE NAME JHANSI ELECTRIC CO SWAROOP NAGAR VIDE TICKET NO.[protected] ON 26/12/2014. SERVICE CENTRE GIVING ME HOLLOW ASSURANCES BUT TILL TODAY MY PHONE IS NOT REPARED. I AM IN BIG TROUBLE. PLEASE SEE AND DO NEEDFUL IF COMPANY HAS NO PART PLEASE GET MY MOBILE REPLACE BY NEW ONE AS IT IS MANUFACTURING DEFECT AND UNDER WARRANTY. VIJAY SHUKLA KANPUR MOB.NO.[protected]...

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Address: Bangalore, Karnataka

This is regarding Sony Service center which is located 12, 27th Cross Road, 7th Block, Jayanagar, Bengaluru, Karnataka, First i spoke to this no[protected] and asked about Xperia ZR screen and touch display, she told me call to [protected], when spoke to this lady, she told it is 8000, she told me can come there and replace the phone for 8000, when i reached there, i spoke the Customer representative in service center, she went inside...

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Sir/madam, given my sony set cd open close type has been given to service in the month of oct'14 and in a week time again its not worked, givne to sony service centre at trichy on 31st oct'14 /model no. MHC-GN77D and the job no. is J42667707.( proof attached) as of now, i dont know the status of my set. no one responded properly and not repsoning to my phone or in person. since sony is a branded one, i have chosen all my electronics...

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my name is bibin k mony i had puchased sony TV, while purchasing sony dealer said one year warrenty and 2 year warrenty for pannel complaints, complaint raised on dec 13th 2014, purchased tv on march 2013. so 2 years is not over. first techinical engineer came and said warrenty card required, i have given it, afer taht he said he wants bill. but for me only receipt has given from tv shop. now saying as claim rejected, this is pannel...

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Address: Bhopal, Madhya Pradesh

I was on service center of Sony at mansarovar complex bhopal first thay stol my 16 memory card when I forced to return it they say " hamara koi kuchh nai bigad sakta tujhe jo karna he kar nai De rah tera card police bhi humarange kuchh nai kar sakti" tujhe kaha complaint karni he kar de...

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Address: Chennai, Tamil Nadu

Am using Xperia Z2, am facing a problem stated as restricted access for both data & Voice calls, at this time if i try to make a call, it says a message of normal calls are restricted by access control. am fed up with this often. pls fix tis earlier...

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Address: Gandhinagar, Gujarat

Respected sir, I, Hiren Patel a valuable customer of sony company and i purchased sony handset from my 8month saving and from the begining i faced the problem and given to service center & they give me after few days but the problem continues and totally i given three(3) times so due to continuous problem i again submit but yet they are not giving but they are giving me only time & time and due to this i am suffering and they...

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Address: Bathinda, Punjab

I have bought KLV-48R482B and serial no is 3250379 on 21 oct 2014.On diwali offer i would get Headphones worth rs 5999.. But the distributor told me that we will provide you within a week.But 2 months passed i still didn't get it...I am fully dissatisfied with your service i contact customer support they didn't give me satisfactory answer..i decided to go to consumer court against you and dealer.Very Poor Service.Don't buy Sony Products...

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Address: Chennai, Tamil Nadu

I purchased Xperia Z1 on 3rs January, 2014 but the service center guys checked the IMEI number and found that the warranty has expired on 25th, December, 2014. The service center guys said that they need approval from the head office to proceed the repair within the warranty. It has been two days now that the head office have not repsonded. Job no: W[protected] Date: 30/12/2014 Service center: Chennai service, Tambaram.[protected],...

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