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South Bengal State Transport Corporation [SBSTC] Complaints & Reviews

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Updated: Sep 1, 2024

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Bad 😕 It seems that South Bengal State Transport Corporation [SBSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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South Bengal State Transport Corporation [SBSTC] reviews & complaints page 18

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On 7/2/2021, when I reached Airport gate no. 1 to board a bus of Asansol-Karunamoyee scheduled to departure Karunamoyee at 7-40 am, to come to Durgapur, I came to know that bus along with a few other buses had been cancelled. I had a reserved seat in that bus (Seat no. 24, Ticket No: L[protected]). I had to book a fresh ticket to board another SBSTC AC bus going to Bankura. I have not received the refund of the ticket (Rs. 145) of the cancelled...

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Address: B.K.Banerjee, Shivanand Nagar, Sector-3, Khamtari, Raipur. Chhattisgarh.

It is to bring to the kind notice of authorities that it is experienced during travelling from Purulia to Asansol and Asansol to Purulia, the driver and conductor of buses used to get overloading of passengers on the way as soon as the bus leave the bus stop. seats are being allotted to passengers in the bus stops/depots, further, the conductor allow illegal passengers in the bus without ticket and this way conductors over load the bus which...

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Address: Teghoria Kolkata, minakshi housing complex,block a, Near sitala mandir

Cheated me...

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Address: Te ghoroa kolkata 700157

I booked 2 seat at 9th march to going bankura at 10th march.. that bus is Karunamoyee bankura ac 3.15 pm .. they take 2 times my money for same seat also ..They didn't stop in baguiati stoppage. And refused that also.. they didn't refund me also didn't arranged me 2 seat
Pls take action .....

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Whom so ever it may concern, This is to bring to your notice that i was travelling from burdwan on sunday 15th of march 2021 my destination was santragachi. I (age 48 Gen:female)boarded from burdwan of bus no.WB39B6795 seat no.17 total fare taken Rs.85 departure time 10:00 am. Suddenly conductor & driver denied going to the destination and asked to get down from the bus. They forced me and all co passengers to get down at the middle of the...

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My complain against SBSTC bus conductor & agent against.. the bus asansol to purulia & it's time is 6:40am.. the conductor doesn't give seats.. he said he doesn't give seats asansol to Anara & raghunathpur passengers.. Even all seats are not booking he doesn't give me seats.. he said he only give seats from asansol to purulia passenger.. Now can u tell me how safe we women in bus ??...

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With due respect I want to tell you that I am Saikat Acharjee from Durgapur No- [protected].Today I booked a ticket from Karunamoyee to Durgapur at 4.15pm in A/C.After that I arrived at the stand in scheduled time.After the scheduled the bus was not coming and re check the ticket the it is shown that the bus was cancelled.
please tell me why the bus cancelled without any intimation??No call no messages were received for the cause.I...

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I had booked a ticket for RS 190.00 on 28th February, 2021 for a journey of A/C bus from Midnapore to Garia reserved upto Esplanade through your sbstc app. But the said bus service was not available. I had failed to cancelled as per your cancellation policy. The booked money is not refunded yet. My question is that why your app is booking the ticket though the said bus service has not been available since long. This is nothing but public...

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Dear Sir,
I am a regular passenger from Durgapur to Burdwan. I use to travel by last Karunamoyee bound bus which use to depart from Durgapur city centre by 1750Hrs.
Yesterday ( 28.02.2021 ) I got into the bus and managed to stand near the seat opposite to the door. there were five more passengers were standing by the side of me and the bus got fully reserved. all of sudden the conductor tapped me on my back and with much harsh...

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I have booked a ticket from Medinipur to Karunomoyee on 27.02.2021 for my journey on 28.02.2021.I booked seat no. 29 in the bus (departure time from media 6:30 am). An amount of Rs. 118.00 has been deducted from my bank account but ticket has not been generated. Please look up to this matter and please inform from where I can get the ticket as soon possible. Proof of my deducted money attached with the mail....

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Address: Vill- Alisahagarh, , Po - Debra Bazar, P. S- Debra ,

Dear Sir,
My self Amit Maity, yesterday night I booked two tickets through SBSTC app by online korunamoee to Debra the timing was 7am (karunamoee to salboni).
When I came to bus stand today morning around 6:30 am from the ticket counter I get to know that the karumoee to salboni bust of 7:00 am not available.
It's simply a harrassment for us. If the bust is not available then why online SBSTC app keep showing that bus...

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To The Managing Director South Bengal State transport Corporation Durgapur
Email: [protected]@gmail.com
Sub: Complaint against whimsical operation of long-distance SBSTC Express bus-service.
Ref: E-ticket No. P[protected] for Journey from Bankura to Kolkata (Esplanade) on 23.20.2021
Sir,
I booked the above noted E-ticket for undertaking a journey from Bankura to Kolkata...

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Respected sir,

I am travelling from mecheda to contai today morning near at 7:15 am on 21.02.2021. I collect my ticket properly. But from Nandakumar I watching that the bus conductor collect the fair but not given ticket to the maximum passengers. Then I protest it.

Then he replied that are you got the ticket? Then you can leave. Why you are bothering to other passengers. Then I told that I should complain...

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Address: kolkata,westbengal

Hello, my self sibsankar barman travelled from jhargram to rashbihari more kolkata today i.e on 20/02/2021.i boarded at 3:30 pm from jhargram on a sbstc bus(jhargram to kudghat via esplanade).As soon as i boarded on that bus i have been asked to give fare which was 129 rupees and i collected ticket after giving that money.after reaching esplande conductor demanding more money from me as a fare but he didn't want to give receipt /ticket for...

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I had booked a seat on the 6.30am bus from Karunamoyee to Burdwan for 8/02/2021. I waited for 1.5 hours, not even the next two-three scheduled buses came. The bus was cancelled without prior intimation. I was not refunded the amount. Please refund my cancelled ticket. I have attached a screenshot of my ticket booked via sbstc app....

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Address: Kolkata

Website: online.sbstcbooking.co.in

I had booked a ticket from Karunamoyee to Salboni and after I reached in Karunamoyee bus terminal I found that the bus has been cancelled without any notification. My money has also not been refunded.
==============
Your TicketNo: P[protected]
ServiceName:KARUNAMOYEE-SALBONI-07:00
Journey Date:13/02/2021
PassengerName Tarak.Nath
DeptTime:07:00
DeptPlace:KARUNAMOYEE
SeatNo:24 Fare:132br...

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Yesterday I was going to an online seat booking from karunamoyee to Asansol but The seat booking is not confirmed but the amount has been deducted after that I did not get a refund for that amount....

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Address: West Bengal

I had booked a ticket from Karunamoyee to Asansol and after I reached in Karunamoyee I found that the bus has been cancelled without any notification. My money has also not been refunded.
Ticket Number : P[protected]
Bus time : 6.25 am
Journey date : 09/02/2021
Seat number : 5
Amount : Rs 175

The ticket counter person in Karunamoyee made me book ticket for the earlier bus at 6.15 am whose...

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Address: Durgapur

Sir/ Madam,
On 13.2.2021 I booked a SBSTC bus NON AC ticket from DURGAPUR to KARUNAMOYEE, Seat no- 18 bus time 3:40 pm.I have made online payment for bus ticket of Rs.155/- through my axis Debit card and payment done successfully.The payment is done successfully and the amount is debited from my account.still did not receive the ticket yetSo what should I do now? .please reply me at my e-mail mentioned below. Thanks & Regards sarmila.[protected]@gmail.com...

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Address: Vill + p.o = krishnanagar , near henria ,khejuri, District - purba medinipur

Date- 10/2/2
Time- 12.25.17
Conductor no -0057844
Bus no -WB39A00000
I, ride sbstc bus from Nimtouri to Krishnanagar(Esplanade to Digha route). During my journey I realised that conductor behaviour is too bad in simple term rush behaviour. He said that the bus doesn't stop in Krishnanagar stoppage. I said, every time sbstc bus will take passenger from Krishnanagar. Conductor again said that sbstc conductor will...

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