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Star Health And Allied Insurance Complaints & Reviews

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Updated: Oct 5, 2025
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Star Health And Allied Insurance reviews & complaints page 23

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B
BinucNair
from Thiruvananthapuram, Kerala
Jun 30, 2016
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Full payment not received against claim amount (claim no. 0096349)

Dear sir,

I would like to inform you that three days ago my wife had admitted in hospital for a minor surgery and the total bill amount is only rs 12, 336/-. out of this amount you have been settled only rs.11, 100/- and the balance amount paid by myself.

Total coverage of my insurance policy you can check by yourself. i expected that star health insurance is well reputed and systematized organisation. so i...
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R
Rajeev Bhargava
from Delhi, Delhi
Jun 29, 2016
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Mediclaim

Address: 110070

Please note that attached proposal form is not signed by us.
Contact number as mentioned in policy does not belong to us
How you did insurance without photograph and other relevant document/details (No email/ no photograph) of the proposer?
Where is the cash less medi claim card and policy papers?
Details of the policy holder is false. Signature are forged.
This cheque was taken for householders policy...
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C
ChaitraN
Jun 7, 2016
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Rejection of claim

Hello,

I am very disappointed at the way Star Insurance handled my mothers case. They never did any tests when they issued the policy, though I insisted for them to conduct the same. My mom underwent a Gall Bladder stone removal operation in June 2012, before they carry on the operation, all tests were conducted & heart valves were clear. Over a period of time, she had chest pain & showed to the doctor in Novemeber & she underwent...
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B
bappahore
from Siliguri, West Bengal
May 30, 2016
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Non settlement claim

Address: Hooghly, West Bengal, 745221
Website: star health

I would like to inform you that i have one rembrushment claim for my on dated 15 th feb 2016. The operation of my mom done at 24th feb 2016. After that i submitted all relavant document to the star health.In month of april16 the claim settlement team raised some quary which i submitted.
I am facing so much problem for arranged that paper because the hospital is so far from my place. But after all submission of paper, i was informed...
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D
d_nike05
from Qadian, Punjab
May 15, 2016
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Claim payment

Address: Ludhiana, Punjab, 141114

My name is gagandeep singh from city samrala, district ludhiana, pincode 141114.

And my contact no is [protected]

Star health insurance is one of the worst health insurance company in the world.

They collect money for insurance and said your claim is completed within 10 days

But my father claim pending 3 month and after three month they said your claim was rejected.

And...
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G
gerajiv
from Hyderabad, Telangana
May 2, 2016
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Claim not settled

Address: 500081
Website: www.starhealth.in

My name is rajiv.And i am recently admitted in apollo jubilee hills for back pain related complaint.As usual hospital have done some routine investigations and after 2 days discharged, stating that i may have a lesion on dorsal vertebral column, and asked me to undergo contrast mri, which i rejected as i dont want to expose for too much radiation.

Before i was admitted i filled a form at the hospital and also informed star...
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R
rajvir gupta
from Delhi, Delhi
Apr 17, 2016
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No terms and condition given before admitting in hospital

Address: New Delhi, Delhi, 110018
Website: www.starhealthinsurance.com

I am gitika gupta
I was admitted in orchid hospital c-3/91-92, janakpuri, new delhi
When i went for my problem in hospital at that time all star health insurance intructors were talkig very politely with me.
When the time came for claim after 2 to 4 days then they denied my approval and made us excuse that uti diagnosis is done after 2 years of our policy
Now i have paid the bill of 23, 140 then i called in...
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B
bala.1209
from Chennai, Tamil Nadu
Apr 6, 2016
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Grievance for repudiation of claim no cli/2016/700002/0275617

Address: 400610
Website: www.starhealth.in

I have taken a mediclaim insurance for my parents from STAR HEALTH starting February 2015, my mother was admitted to the hospital in the month of December for Acute Pyelonephritis, AKI, SAIO.

The company took almost 35 days to revert on the claim status, finally after regular follow up I was informed that my claim was rejected due to the following reason:

Although the present admission of the insured patient...
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Y
Yogesh R R
from Mumbai, Maharashtra
Mar 20, 2016
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Systematically conducted - health insurance policy fraud

Address: Thane, Maharashtra, 421201
Website: www.starhealth.in

I had taken health policies for my senior citizen father, my mother, my family (my wife and my dependent child) and my parents-in-law from Star Health and Allied Insurance company.
As I was making the payments, I was recorded as Promoter for the aforesaid policies.
It had been a practice maintained by the Star Health's concerned person to inform us about the policy annual premium amount on the phone or in person and, collect...
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S
svrrites
from Bengaluru, Karnataka
Mar 11, 2016
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Claim of treatment underwent

Address: Chennai, Tamil Nadu, 560078
Website: www.starhealth.in

I am a Star health Insurance policy Holder. I underwent Treatment for dengue In Fortis hospital, Bangalore and after discussing with them sent a re-imbursement claim. They asked me to send it to Delhi. They received it and kept it from 13.1.2016 till February 2016 and then they sent it to their chennai office. The chennai office received it on 11.2.16. Till today 11.3.2016, I have not received any feedback from them. I am calling them and...
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A
awadheshkrshah
from Mumbai, Maharashtra
Mar 9, 2016
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Rejection of claim on false ground.

Address: 600031
Website: www.starhealth.in

I had filed my claim in the month of July 2015 while there was still a month to renew the policy, but Starhealth deliberately kept on asking same documents repeatedly and not informing me of rejection of my claim.

Had Starhealth intimated me before renewal of policy i would not have paid Rs. 15, 846 as renewal premium and at least saved amount of Rs. 15, 846.00

however Starhealth had intention of collecting premium...
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R
Roy George
from Chennai, Tamil Nadu
Mar 2, 2016
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Claim rejection without investigation

Address: Thane, Maharashtra, 421501
Website: www.starhealth.in

Claim id: 0298562

Unfortunately, my wife slipped & got fractured leg for which doctor has
asked to operate post checking the MRI scan.


Now we got an update on claim stating it was pre-existing disease named
: Diseases of the musculoskeletal System and their complications
which is baseless.
& in their website the reason mentioned is again contradictory.

I have...
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K
Kavitha Vijay
from Bengaluru, Karnataka
Feb 22, 2016
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Health insurance policy closed without prior renewal notice

Address: 560041
Website: www.starhealth.in

This is with regards to my mediclaim policy (Policy No P/141125/01/2015/008741) which I last renewed on 13/01/2015. As i had purchased this policy through an agent, i used to get renewal notice every year and also get calls on my phone number. But this year I had changed my mobile number and also sent a phone number update requesting email to [protected]@starhealth.in, but nobody bothered about my email and also I forwarded the same email again...
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R
ritusrivastava
Jan 28, 2016
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The company does not give claims and fooling customers

Address: New Delhi, Delhi, 110017
Website: www.starhealth.in

My name is Ritu Srivastava, have Policy No ID Card Number:[protected] with
ID Card Number:[protected] and Intimation Number :CLI/2016/161200/0309059. I was admitted to hospital for 7 days at Sitaram Hospital. While applying for cashless claim that they rejected that patient is admitted without having any disease or sickness and they also mentioned that doctors at Sitaram Bhartia are fraud. I am wondering whether i am patient or star health....
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S
sushil kumar kundnani
from Bhongaon, Uttar Pradesh
Jan 10, 2016
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Office management not forwarding my documents to company

Address: Kota, Rajasthan, 324002

. I submitted all documents city management officer Mr.Nazim ...he is very lazy and not responsible and i am suffering from month, i have all document copy i did complain of company email id they said we didn't found documents, i could not get treatment because of insufficient money sushil kundnani Costumer id[protected] mobile number --[protected] i m still waiting...
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S
sushil kundnani
from Dehra Dun, Uttarakhand
Jan 8, 2016
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City office management not forwarding my documents to company

Address: Kota, Rajasthan, 324002
Website: www.starhealth.com

Star Health Insurance — Claim is not provided in company is not responding. I submitted all documents city management officer Mr.Nazim ...he is very lazy and not responsible and i am suffering from month, i have all document zerox copy i did complain of company email id they said i didn't found documents, i could not get treatment because of insufficient money sushil kundnani Costumer id[protected] mobile number...
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P
Partha Konar
from Kolkata, West Bengal
Dec 29, 2015
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Tampering in the proposal form

Address: Chennai, Tamil Nadu
Website: www.starhealth.in

Dola patra konar ID Card No[protected] Tampering done in the column 4l) of Insured Person Details Where to mention any other problem whereas it was originally filled by me as 'NO' it was tampered as 'Yes', a serious offence rather can be called a crime if the credibility is concerned...
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A
abineshr
from Srivilliputhur, Tamil Nadu
Dec 22, 2015
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Regarding the STAR Health Insurance claim - denied @ KIMS hospital Trivandrum

Address: 629302
Website: www.starhealth.in

Hi All, Name : Kanthaswamy D Consumer ID :[protected] Date : 13/12/2015 I was suffering from sever stomach pain, back pain and fever for quiet a long time, I thought of consult a doctor in Kims Hospital when i went to the hospital I gave my health card and consult the doctor and the doctor advised to admit in the hospital mean time I have informed the insurance company about the admission and they asked some query to filled by doctor...
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S
somenath07
from Chennai, Tamil Nadu
Dec 16, 2015
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Star health rejection of cashless mediclaim

Address: Chennai, Tamil Nadu, 600031
Website: www.starhealth.in

Policy no: P/700001/01/2015/000298 customer ID:[protected] Claim No:0270018 Complain No: CR[protected] Name: Somenath Roy (Proposer) Reimbursement for the cost of treatment of Mr. Dharmadas Roy (Father) My father is currently suffering from cerebral attack. i)This is not a pre-existing disease. ii)I have filled-up the application form online in consultation with their executive Mrs Jaysudha (In the year 2013). iii) After paying...
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G
get2sid
from Delhi, Delhi
Dec 12, 2015
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Not responding for claim

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, I am siddharth srivastava taken policy .under this policy i have been admitted to hospital for treatment .at that time star health don't cover me under policy, after that star health decline my claim whichstar health have told me will get reimbursed. But now star health is saying that I have no need for hospitilization after having 105degree fever. Claim no:CLI/2016/700002/0140003 Kindly reply with immediate effect. Thanks...
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