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Star Health And Allied Insurance Complaints & Reviews

www.starhealth.in

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Last updated Aug 26, 2024

Complaints 567

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Insurance renewal period unable to remove mother from floater policy 2 month follow up No Resolution

Telecallers purposely harassing

In case of non-receipt of payment

Regarding Non -accrual of claim

CLAIM INTIMATION NUMBER CLI/2021/181122/0004224 OF MRS. VEENA V NAIR, CARD NUMBER 1048306-2 not settled by company nine months over

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Star Health And Allied Insurance reviews & complaints page 21

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Address: Chennai, Tamil Nadu, 600040

Website: www.starhealth.in

I have submitted the original documents including x-Ray, Malaria Test Strip to Star health in September month
Query was raised by star health and requested the Complete Indoor case papers and Duration of the disease
Query raised documents was sent to Star health(Indira Nagaer Branch, Bangalore through DTDC courier) on September-26th-2016
Courier was received by Star health Insurance Indira Nagar branch, bangalore on 28th-September-2016br...

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Address: Thane, Maharashtra, 401105

With reference to above mentioned policy, I would like to inform you that we do not had any per-existing disease at the inception of the policy on 20/10/2015 and almost one year has been passed since opting the policy. Now My wife Nishita Vyas got severe pain in her stomach on 9th Oct, 2016 late night after which we had rushed to Dr Madhavi Goel (Padmavati Maternity, Bhayander East, Thane) where she had given injection for pain relief and...

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Address: Chennai, Tamil Nadu, 602024

Website: stat health insurance

Hi Team,

My sister admitted in hospital for loose motion on 17th Jan 2017 and claim registered with 0380317 but it has been rejected and stating that 30 days waiting period but i took policy on Dec 12th 2016. Please find the policy number and patient name
Policy no: P/700002/01/2017/059486
patient name: Poornima S

i have 3 emails before my sister got admitted in hospital and star health confirmed...

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Address: Ghaziabad, Uttar Pradesh, 201010

Website: www.starhealth.in

Yesterday, my brother in law had an heartattack so he was admitted to the nearest hospital .My sister(his wife ) had him insured through corporate policy.Even after providing all relevant docs, the tpa are asking irrelevant questions as why angiogram was done instead of other treatments which was but obvious done after doctors suggestion since ECG showed ST Depression.They need to understand the delicate sitution of the patient and the family...

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Address: Pune, Maharashtra, 411013

Hi,

Since last 5 years we are taking policies of our employees. We changed the sales persons 3 times for quick service issue.
This time we are dealing the task through Mr. Rajendra Badgujar ([protected]) who is working under code of his wife.

We have given a request on 25th Nov16 & after many calls reminders he NOT given us policy on 23rd Dec16 which we require as per our customer's (Siemens) requirement....

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Address: Dehradun, Uttarakhand, 248001

Website: customer complaint

Hi, i start processing health policy for star health through easy policy,
2nd of november medical done,
Medical report received 2oth of november, too late,
As per report star health not agree for insurance,
I ask for return of money on 29th of november,
Till date money not received???[27th of december
It is almost two month of money deposit to star health, ]...

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Address: 302004

Dear sir,
My name is ashok verma, 3/chaa/ 31 jawahar nagar jaipur. I am a customer of star health and allied insurance company ltd. My mediclame policy no p/221100/01/2016/002651. My mediclame no 0128205/21/july/2016 or 0298763 / 10/nov/2016 not setteled by insurance company, insurance company. I have hold star health and allied insurance company ltd mediclame policy last 7 years, please help me, my phone no is [protected] jaipur rajasthan....

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Address: Kolkata, West Bengal, 700028

Website: www.starhealth.in/claims

I brought Red-Carpet Start Health Insurance online for my parents-in-laws on7th Jan'16. My father-in-law had an accident at our house and later he had admitted at Nursing Home and Shoulder has been operated on 22nd of July. We have submitted all the necessary document at local Star Insurance office. But till today we did not find any progress on the claim reimbursement process. Always from customer care, they are saying they need some more...

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Address: Chennai, Tamil Nadu, 600034

Website: www.starhealth.in

I had policies with insurance portability since 2007 to 2017 i.e till now.My wife under went uterus removal surgery in the month October 2016 in Hyderabad.The claim amount is Rs[protected].star health rejected claim due to not informed in the year 2014, when i came back to star health from new India assurance . by this silly reason they rejected my claim.star health could not considered my insurance with portability i.e last 9 years.this bitter...

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Address: 411027

Website: www.starhealth.in

Even undergoing medical treatment under star healths "network hospital", and submitting all relevant documents for claim in originals, i am being asked various one and the other document under "different names" makes no sense.

This is potentially delaying the claim settlement and inviting frustration.

This claim is open over 4 months and no response on time.

Kindly help getting appropriate actions...

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Address: Mumbai City, Maharashtra

I am a customer of star health insurance. My last policy expired on 15th nov 2016.
Nobody informed me that it was due for renewal. The insurance company did not send me any renewal notice. And their agent also slept over it. I have never had to use their facility ever since i bought their policy some six-seven years before.
Nevertheless as i believe in insurance and i happen to remember that this was due for renewal, i went...

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Address: Thane, Maharashtra, 421202

Website: www.starhealth.in

My claim no 0155879 is pending for 3 month now. we have submitted all case papers at dombivali(e)star office pl.let me know why said claim
is not settled? pl. inform to my agent Mr.DD DESHPANDE DOMBIVALI(E) and explained him your requirements
brief history
i have gone through angioplasty, surgery in the jupiter hospital-thane on 28th july2016. i have got two medical insurance policies namely
new india assurance...

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Address: 110070

On or about 28th March 2016 we received a call on land line to pay and renew the policy due in few days . On enquiry we were advised that above mediclaim policy number in the name of Aakanksha Bhargava exist. We asked for the details and surprised to see the details. To the best of our memory we requested for householder policy as my daughter got married and wanted to insure her new house.
We requested for copy of the mediclaim application...

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Address: Thane, Maharashtra, 400615

Website: www.starhealth.in

Dear
My self jitendra jain from thane. I have received call from your department regarding switch my icici lombard policy. They insist to me that they are given many featured instead of icici lombard policy. On there request i planned to switch my policy to star health. After that your department concern executive force me to paid immediate and they send me policy switching form. And they were take my credit card no. With expiry date....

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Address: Ghaziabad, Uttar Pradesh, 201010

Sir mera customer id no.4904706/1 hay. Mera baby aaush nath dey ka cashless plan pahle aaplogo ne reject kar diya or phir rembursment ke liye jab maine apply kiya tou aaj tak mejhe koi document nagi mila hay. Mujhe saari document submit kiye aaj 7 month ho chuk ahay lekin compony se mujhe koi letter nahi aaya hay. Mere liye toy yeh useless plan hay or main kisi koi suggest bhi nahi karoonga ki koi star health ki police le....

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Few months ago I was suffering from coronary heart disease. My doctor said that I have to undergo heart surgery, but I was worried about medical bills & hospitalization charges. A relative of mine suggested for Star Health Insurance and I contacted them. I got myself insured and undergone the surgery. Very happy with the service of Star Health Insurance.
Feel free to contact on this no[protected]/[protected] and solve your problem...

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Dear sir,
. I submitted my mediclaim at your Moradabad office on 06/09/2016 but despite my repeated conversations they are not responding properly.
Talking on your toll free number i have come to know that documents are not sent to Chennai office yet.Several times i tried to contact your Moradabad office on their landline number and mobile number both but they don't pick up the phone and the chennai office responds that they...

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Website: www.starhealth.in

When i tried renew the policy company's site took me to one notice and it was written that i should read it and if all particulars are found correct then i shall make online payment for policy .it was written on policy that 5 lakh accidental policy is included in the health policy.i made payment but, in policy paper there was no writing as to accidental insurance benefit.

customer id no[protected]...

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Address: Cuttack, Odisha, 754004

Website: www.starhealth.in

claim reference:-
claim intimation no. - cli/2017/191212/0162564
Date of intimation[protected]
Policy-no/adv receipt no. P/191212/01/2016/003678
Network hospital - santi hospital, cuttack
Reason for admission - left proximal ureteric calculus with mild hydroureteronephrosis
Date of discharged[protected]

health insurance reference:-
Star health - family health...

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Address: Mumbai City, Maharashtra

Hi,

I am really disappointed by investing under this cheap company. At the time of selling us this policy we were given false information. Post we bought their policy, we got to know from one of my family person who works at an hospital that this is a pathetic insurance company and 90 percent of the claims are rejected in their hospital when they are sent to Star company. We still continued with it for 2 years, thinking that...

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