Claimed

Star Health And Allied Insurance Complaints & Reviews

www.starhealth.in

1.1

Last updated Aug 26, 2024

Complaints 567

Resolved

118

Unresolved

449

So far so good - The company responded to our notifications and is working on resolving complaints.

Quick Links

Statistics

Share

Complaints

Contacts

File a complaint to Star Health And Allied Insurance

Having problems with Star Health And Allied Insurance?

File a complaint and get it resolved by Star Health And Allied Insurance customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Star Health And Allied Insurance

Complaints recently resolved by Star Health And Allied Insurance customer care

View all complaints

Insurance renewal period unable to remove mother from floater policy 2 month follow up No Resolution

Telecallers purposely harassing

In case of non-receipt of payment

Regarding Non -accrual of claim

CLAIM INTIMATION NUMBER CLI/2021/181122/0004224 OF MRS. VEENA V NAIR, CARD NUMBER 1048306-2 not settled by company nine months over

Most useful Star Health And Allied Insurance reviews

Cheating By Star Health Insurance

Ramesh_bangalore

refund the amount back for the rejected policies

resignation of agent

chennakeshavulu palusa

Regarding non -accumulation of money

Regarding Non -accrual of claim

spam phone calls

Featured Star Health And Allied Insurance consumer stories

Non payment of claims for Dialysis (Day care procedure)

Star Health And Allied Insurance reviews & complaints page 22

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Kolkata, West Bengal, 700023

Website: www.starhealth.in

Dear Team,

I am a Health Insurance policy holder from your company since 2011 for my mother & father under the Family Optima plan however this year during renewal we had encountered serious issues due to family shifting and demise of my grandfather due to which I could not renew my policy during the stipulated time however I ensured that the policy gets renewed during the grace period. During the grace period I had tried to...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Chennai, Tamil Nadu, 412101

Website: retail.starhealth.in/landing/google/allpolicies/index.html?utm_source=google&utm_medium=cpc&

We have enrolled for star heath policy since last yrs and never used anytime never made any claim.
This year last month my mother was hospitalised and we had applied for medicliam but i was surprise by the behaviour given by Star health.
Our agent MR Jadhav who resides in pune told us he is not responsible for anything and we have to manage or self he has not eaten our money moreover calling at Chennai head office they block...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Azamgarh, Uttar Pradesh, 276122

Sir, i manoj kumar jaiswal, s/o ayudhaya prasad, post, chandpatti, dist, azamgarh. U. P. Mb. [protected], mujhe star health insurance ke naam se bol kar ke phone aaya tha, jisne ek baar rajat aur doosari baar manoj naam bataya tha, jinka phone no. [protected], [protected], ki aapko bonas milne wala hai aur aap 48000/- fourty eight thousand rupees star health insurance ke naam pe daal dijiye, aur main unke bahkawe me as gaya, ukth rshi ko maine...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu, 422003

Website: www.starhealth.in

Sir/ madam,
This is in reference to the above subject matter, i would like to inform you that we have mediclaim policy since 2011.
We have converted our existing mediclaim policy of national insurance company ltd last year based on your company advisor’s confirmation that all the existing benefits will be converted and continue in star health policy and no break will be considered.
Recently one of my family member...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Chennai, Tamil Nadu, 600 096

Dear sirs,

My customer id[protected] and pol no 057587. I had planned to be admitted in Fortis

Malar Hospital in Chennai to operate Carotid and Vertebral arteries. On 9th aug 2016

I became unconscious for one minute while I was in the church. Followed by

examinations and investigations at nearby Apollo Hospitals by Dr. Balakumar.S.

It was diagnosed as both the carotid...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Dear sir,

I would like to inform you that three days ago my wife had admitted in hospital for a minor surgery and the total bill amount is only rs 12, 336/-. out of this amount you have been settled only rs.11, 100/- and the balance amount paid by myself.

Total coverage of my insurance policy you can check by yourself. i expected that star health insurance is well reputed and systematized organisation. so i...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 110070

Please note that attached proposal form is not signed by us.
Contact number as mentioned in policy does not belong to us
How you did insurance without photograph and other relevant document/details (No email/ no photograph) of the proposer?
Where is the cash less medi claim card and policy papers?
Details of the policy holder is false. Signature are forged.
This cheque was taken for householders policy...

Helpful

Be the first one to find this review helpful

Found this helpful?

Hello,

I am very disappointed at the way Star Insurance handled my mothers case. They never did any tests when they issued the policy, though I insisted for them to conduct the same. My mom underwent a Gall Bladder stone removal operation in June 2012, before they carry on the operation, all tests were conducted & heart valves were clear. Over a period of time, she had chest pain & showed to the doctor in Novemeber & she underwent...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Hooghly, West Bengal, 745221

Website: star health

I would like to inform you that i have one rembrushment claim for my on dated 15 th feb 2016. The operation of my mom done at 24th feb 2016. After that i submitted all relavant document to the star health.In month of april16 the claim settlement team raised some quary which i submitted.
I am facing so much problem for arranged that paper because the hospital is so far from my place. But after all submission of paper, i was informed...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Ludhiana, Punjab, 141114

My name is gagandeep singh from city samrala, district ludhiana, pincode 141114.

And my contact no is [protected]

Star health insurance is one of the worst health insurance company in the world.

They collect money for insurance and said your claim is completed within 10 days

But my father claim pending 3 month and after three month they said your claim was rejected.

And...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 500081

Website: www.starhealth.in

My name is rajiv.And i am recently admitted in apollo jubilee hills for back pain related complaint.As usual hospital have done some routine investigations and after 2 days discharged, stating that i may have a lesion on dorsal vertebral column, and asked me to undergo contrast mri, which i rejected as i dont want to expose for too much radiation.

Before i was admitted i filled a form at the hospital and also informed star...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110018

Website: www.starhealthinsurance.com

I am gitika gupta
I was admitted in orchid hospital c-3/91-92, janakpuri, new delhi
When i went for my problem in hospital at that time all star health insurance intructors were talkig very politely with me.
When the time came for claim after 2 to 4 days then they denied my approval and made us excuse that uti diagnosis is done after 2 years of our policy
Now i have paid the bill of 23, 140 then i called in...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 400610

Website: www.starhealth.in

I have taken a mediclaim insurance for my parents from STAR HEALTH starting February 2015, my mother was admitted to the hospital in the month of December for Acute Pyelonephritis, AKI, SAIO.

The company took almost 35 days to revert on the claim status, finally after regular follow up I was informed that my claim was rejected due to the following reason:

Although the present admission of the insured patient...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 421201

Website: www.starhealth.in

I had taken health policies for my senior citizen father, my mother, my family (my wife and my dependent child) and my parents-in-law from Star Health and Allied Insurance company.
As I was making the payments, I was recorded as Promoter for the aforesaid policies.
It had been a practice maintained by the Star Health's concerned person to inform us about the policy annual premium amount on the phone or in person and, collect...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu, 560078

Website: www.starhealth.in

I am a Star health Insurance policy Holder. I underwent Treatment for dengue In Fortis hospital, Bangalore and after discussing with them sent a re-imbursement claim. They asked me to send it to Delhi. They received it and kept it from 13.1.2016 till February 2016 and then they sent it to their chennai office. The chennai office received it on 11.2.16. Till today 11.3.2016, I have not received any feedback from them. I am calling them and...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 600031

Website: www.starhealth.in

I had filed my claim in the month of July 2015 while there was still a month to renew the policy, but Starhealth deliberately kept on asking same documents repeatedly and not informing me of rejection of my claim.

Had Starhealth intimated me before renewal of policy i would not have paid Rs. 15, 846 as renewal premium and at least saved amount of Rs. 15, 846.00

however Starhealth had intention of collecting premium...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 421501

Website: www.starhealth.in

Claim id: 0298562

Unfortunately, my wife slipped & got fractured leg for which doctor has
asked to operate post checking the MRI scan.

Now we got an update on claim stating it was pre-existing disease named
: Diseases of the musculoskeletal System and their complications
which is baseless.
& in their website the reason mentioned is again contradictory.

I have...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 560041

Website: www.starhealth.in

This is with regards to my mediclaim policy (Policy No P/141125/01/2015/008741) which I last renewed on 13/01/2015. As i had purchased this policy through an agent, i used to get renewal notice every year and also get calls on my phone number. But this year I had changed my mobile number and also sent a phone number update requesting email to [protected]@starhealth.in, but nobody bothered about my email and also I forwarded the same email again...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110017

Website: www.starhealth.in

My name is Ritu Srivastava, have Policy No ID Card Number:[protected] with
ID Card Number:[protected] and Intimation Number :CLI/2016/161200/0309059. I was admitted to hospital for 7 days at Sitaram Hospital. While applying for cashless claim that they rejected that patient is admitted without having any disease or sickness and they also mentioned that doctors at Sitaram Bhartia are fraud. I am wondering whether i am patient or star health....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Kota, Rajasthan, 324002

. I submitted all documents city management officer Mr.Nazim ...he is very lazy and not responsible and i am suffering from month, i have all document copy i did complain of company email id they said we didn't found documents, i could not get treatment because of insufficient money sushil kundnani Costumer id[protected] mobile number --[protected] i m still waiting...

Helpful

Be the first one to find this review helpful

Found this helpful?