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Swiggy Complaints & Reviews

www.swiggy.com

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Updated: Jun 4, 2024

Complaints 5068

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So far, so good. Swiggy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Swiggy will keep up the work and continue to help more customers with their concerns even better 🤝

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order not received and refund also not received and customer support also not responding properly.

Order missing from hour

Swiggy delivery cheat

Food missing and quality

Food not delivered for my prepaid order- order ending with 0292

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My Swiggy delivery ID is been temporarily deactivated.

cod not available after cancellation of the order

blocked my account

my account has been deactivated

Bank account IFSC code change kare

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Food not received through food delivery app

Regarding some un authorized transactions

Food delivery, not effected. Money taken. No refund.

Swiggy reviews & complaints page 19

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I ordered Biryani on Swiggy from the restaurant which is about 6km far from our home. The restaurant has prepared my order on time but the company's delivery agent was not moving away with my order and was waiting for the another order to complete after my order.
After 30 minutes of waiting at restaurant for the another order he started moving from the restaurant.
Then he delivered another order before my order and after that...

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I placed an order on swiggy genie from madhapur to Miyapur nd I waited for so long for a partner to be assigned and the partner got assigned he picked up the order from point a and came to point b to deliver on reaching point b he called me and I told him that the delivery address is in second floor of the same building he refused to delivered to second floor and asked me to come down and I asked the reason behind it and he just said I won’t...

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[protected] at 12.38 PM After waiting 2 hours and raising complaints they canceled the order independently.

Getting a refund does not serve my purpose I ordered within time and waited over 2 hours
this is not acceptable...

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Address: Dilshad Garden

Hi, @Swiggy @SwiggyInstamart I’m devastated to inform you that recently I had ordered a few grocery items through the instamart app. The delivery boy who was assigned to deliver the products denied his duty of delivering the products to the doorstep, instead, he (Rafique) asked us to come and take the order from mid-way. When we asked him to responsibly deliver the package, he started to talk in a very rude way to the women in my family....

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Address: Hyderabad

I have Order food in Swiggy Yesterday date:April13th, 2023. but I didn't received my order. I have raised the issue in Swiggy support but they haven't resolved my issue at all i tried reaching them many times but i didn't get proper response from them. Please look into the issue and help me for getting back my money. Please let me know if you need any further details.
Thanks a ton in advance....

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Address: kottayam

1297461 Please reopen my swiggy id sir...

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Address: vazhavelil house aymanam kottayam

Sir i worked swiggy in more than 2 year and suddenly my account was deactivated. now 6 months ago please re activate my swiggy id needfully
please not my id number 1297461 kerala kottayam...

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Address: Banglore

I have completed my payment on swiggy today(13/04/23) but my order was not placed. Please solve this asap...

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An item was missing in my recent instamart order. When I raised the concern with swiggy support then initially thay said that they are unable to find any order against my order id nor they can find any account with my registered email id.

Amazed from the above response I quickly share the screenshot of the order having order id mentioned and a screenshot of my account details which shows my registered email id.

And...

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Website: www.swiggy.com

I ordered dinner in swiggy from the Faasos - Wraps & Rolls
ORDER #[protected]
done on Mon, Apr 10, 2023, 10:32 PM
I ordered Paneer Signature Rice Bowl (Regular) x 1
but the quality was so less because the bowl was already semi sphere shape and only half was filled in that bowl and the main thing is the bowl is it self small.
This makes me not to chose swiggy as a food booking medium as no prior check of...

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My order ORDER #[protected] which was placed on 7th April morning was not delivered to me but it showed delivered. The delivery guy didn't even pick up my call

I tried asking for help in the chat but it seems their customer care executives were unable to confirm it as a genuine request.
Later on after emailing them several times they somehow had the confirmation that my order was delivered. Upon asking them about...

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On 7th April morning I (Divya Bharti) placed an order through swiggy app for order ID:[protected]. However, despite waiting for more than an hour, my order was not delivered.

To my surprise, I received a notification that my order had been marked as delivered. I immediately contacted Swiggy customer service team and informed them of the situation. The representative assured me that the issue would be resolved and that I would...

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I have ordered food from swiggy...They assist a delivery partner to us after some time they assisted one more delivery to same person...and both delivery address are in opposite direction...The delivery partner have delivered first to other person and then to us...The whole food has become very bad and not eatable...Its quality has become worst...Due to swiggy, our food has become worst and waste of money...Due to your maintenance our food...

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I ordered ice cream and i received icecreams with the packet of cigrate in it... And after complain they said we apologise and they just give me only 60% of my order amount ...

Order id #[protected]...

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I ordered food from swiggy I paid online My transaction failed for some reason Then I paid the delivery partner in cash. Money has been successfully transferred from my account to merchant's account, swiggy says talk to bank. I have given bank transaction details even after that my work is not done...

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I have ordered grocery items in Swiggy instamart on 30th of March. Due to some location issue, delivery partner asked me to cancel my order, but after sometime I got a notification like my order got delivered.

I tried to contact delivery partner, after I got notification and he didn't pick my call. So, I reached out to customer support but didn't get proper response from them.

Even I have sent couple emails...

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On 01/04/2023 I ordered 05 items out of which 03 items were as per ordered but two items (Veg Noodles and Veg Tandoori Momos) ordered with full quantity but received only half qty. The Charges for Veg Tandoori Momos is Rs.89 for full and Rs. 55 for half and similarly Price for Veg Noodles is Rs. 130 for full and Rs. 70 for half. I immediately raised the concern on their app and write the emails also. I uploaded the pictures of delivered product...

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On 01/04/2023 I ordered food from Swiggy. Total 05 items were ordered and out of which 02 items delivered only half qty. Two items (Veg Noodles and Veg Tandoori Momos) ordered with full quantity but received only half qty. The Charges for Veg Tandoori Momos is Rs.89 for full and Rs. 55 for half and similarly Price for Veg Noodles is Rs. 130 for full and Rs. 70 for half. I immediately raised the concern to swiggy on their app and also through...

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Address: Swiggy( order from Bandlaguda, Nagole, Hyderabad)

Website: www.swiggy.com

I order food from swiggy today 5th April, 2023. I raised concern and want to with agent. But swiggy refunded the price for the item and closed conversation. The restaurant name is Taaza Tiffins at Bandlaguda, Nagole, Hyderabad....

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Order id - #[protected]
time of order placed - at 1:22 pm

i have placed order with order id as mentioned above at 1:22 pm ...i received call from swiggy at 1:50pm to ask some otp by telling that my location is not visible so they need otp ...i have given otp to them than around 2:02pm i got notification on swiggy that my order has been delivered successfully befor time...but in actual i haven't got any order in my hand...

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