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Swiggy Complaints & Reviews

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Last updated Jun 4, 2024
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Swiggy reviews & complaints page 254

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C
chetanshah83
from Chennai, Tamil Nadu
Jul 23, 2022
This thread was updated on Jul 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:560068
Website:www.swiggy.com

Am trying to get refund for an unsuccessful order for past one month. I had placed an order for food but the order failed and money was deducted from my paytm account. Order date was june 28. Order id [protected]. I haven't got the refund for the same even after multiple contacts with swiggy.

When i contacted paytm for the refund below is their reply
Fw: ref : 04049682 your query with paytm care (Sf)
Cs
br...
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A
Anirudh Suresh
from Bangalore, Karnataka
Mar 7, 2022
This thread was updated on Mar 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Total fraud and scam by swiggy authorities

Address:560070
Website:www.swiggy.com

I ordered on july 4th at 10 pm for food. Details are order no: #[protected] and restaurant: nandhini deluxe... I also went to talk with the customer care around 10.30 as no executive for pick up was assigned and i was told to wait till 11.00 pm... And then i received a mail at 12 pm saying that the order is cancelled..

And the best part was that they then send me a mail the next day saying that the order was cancelled as the...
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V
VineetDevineet
from Mumbai, Maharashtra
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Cheating to consumers most of the time

Address:Gurgaon, Haryana, 122017
Website:www.swiggy.com

This food delivery service delivers on its own convenience and has very poor customer care service. It is designed such that in case of any inconvenience this company can totally leave the consumer empty handed without any responsibility. I have ordered 5 times and out of them only 2 were successful. They say that consumer can cancel the order if its not confirmed by restaurant, but they lie, I tried to cancel my order when it took around...
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S
shub318
from Kolkata, West Bengal
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Delivered non veg food to a vegetarian

Address:Kolkata, West Bengal, 700025
Website:www.swiggy.com

I am shubam agarwal residing in kolkata. I along with my friends were having fun and then decided to eat something hence ordered food from bundl technologies private limited (Swiggy) [cin: u72200ap2013ptc091938 ] from friends account. I had ordered for a veg meal as i am a pure vegetarian but was given non vegetarian. Not knowing what the filling is inside i ate it later discovering about it being non vegetarian. I instantly called back to...
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Gaurav Maheswari
from Bengaluru, Karnataka
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Serving non vegetarian food instead of vegetarian.

Address:560017
Website:www.swiggy.in

Incident date - 15th arpil 2016
Order placed from swiggy.In, order no- [protected]
Restaurant - onesta, indiranagar, order number - 3002572.

I had placed an order for a couple of food including a cream roasted veggies pizza, the order delivered to me was cream roasted chicken pizza instead of the cream roasted veggie pizza.

The order detail on swiggy shows the correct dish, but the restaurant bill...
+7 photos
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S
sathish kumar.s
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food not delivered

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.swiggy.com

Hi Swiggy,

I had placed an order with order number
#[protected] with Swiggy. But swiggy had sent a fantastic illiterate delivery boy named Rabbani to deliver my order. So I came down to pick my order, and waited for more than 15 minutes But I found nobody there. then I have called him several times, he didn't pick the call. Then I got a doubt that he might have done something with my order #[protected].

With...
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J
jaivinny
from Bengaluru, Karnataka
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Health spoiled / Spoiled food delivery

Address:Pune, Maharashtra, 411016
Website:www.swiggy.in

We ordered two ice creams for me and my husband
Restaurant - Shiv Kailash, Pune
Delivery : Swiggy
Date of order : 29-1-16
Order ID : [protected]
But both o[censored]s are suffering from food poisoning, stomach upset with the same. Also when we had ordered last time with swiggy, we had suffered similar situation but we neglected thinking it happens! But now its a serious and health issue. We both could not attend...
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C
complainemail
from Bengaluru, Karnataka
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False diwali gift delivery ad

Address:560029
Website:WWW.SWIGGY.COM

There was an ad from swiggy stating they will deliver diwali sweet boxes. I had selected the same and paid online(on 6 nov 2015), but never ever got any confirmation . My gift too never got deliver. Their customer service is pathetic. I had been following up for my money, but they are neither returning it nor responding to emails or calls. The so called escalation team managers are 24/7 busy in some work(as per the executives). Www.Swiggy.Com bundl...
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