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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024

Complaints 5068

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So far, so good. Swiggy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Swiggy will keep up the work and continue to help more customers with their concerns even better 🤝

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order not received and refund also not received and customer support also not responding properly.

Order missing from hour

Swiggy delivery cheat

Food missing and quality

Food not delivered for my prepaid order- order ending with 0292

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My Swiggy delivery ID is been temporarily deactivated.

cod not available after cancellation of the order

blocked my account

my account has been deactivated

Bank account IFSC code change kare

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Food not received through food delivery app

Regarding some un authorized transactions

Food delivery, not effected. Money taken. No refund.

Swiggy reviews & complaints page 22

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Super daily recently changed app name to insanely good and it is maintained by swigy. After migration it stopped daily milk delivery supply.so i request my amount refund to source. It's been more than one month no action taken from them. Pl do the needful...

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Its been one hour I didn't recieve my parcel yet...

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Address: C-63,Radhika apartment, Happy home dwarkesh society, sai baba nagar, borivali west ,

I had ordered breads on SWIGGY and to my surprise I received food already eaten by someone.I shared the pics with SWIGGY & demanded entire refund of the order which they denied.They are offering coupon of Rs 39/- whereas the bill amount is Rs 197/- .I am attatching pics of the same.Since the food was already eaten by someone I completely disposed it off & informed the same to SWIGGY.Still they are denying the refund.Since issue was completely...

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Website: Swiggy Instamart

Today I ordered few products from Swiggy Instamart out of it I received rotten potatos, Have raised a complain regarding this and Swing Instamart support completely denying to prove any compensation or return/exchange of product.

This is very bad experience and i think i will not be able to order anything from Swiggy Instamart....

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I order items worth 884 rupees and it got marked as delivered by the rider, but it wasn't delivered. Since Swiggy doesn't have a customer service number, I tried to contact them via the Help option in the Instamart Lite app. But it redirected me to the main app of Swiggy, and then it showed an error stating that the page is broken. I then contacted Swiggy customer support via another order from the main app of Swiggy (since I could not contact...

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Firstly I received different items and after raising a query in the swiggy app they closed the query saying the image is not clear and write to [protected]@swiggy.in, I was so furious already with different items recieved and after writing back to back emails with images they sent a request #18168563, again there was no response is been three days and still no resolution, this is so pathetic and decided to take it social forums as so l this is becoming...

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I have not received refund of Rs 198/- (Rupees One Hundred Ninety Eight only) as per subject line Order ID dt 20 th Feb 2023. I ordered grocery items online from swiggy's instamart for Rs 444/- and paid full money in advance. After confirming the order, Swiggy informs one item worth Rs 198 /- is not in stòck and assured refund innabout 07 days to my bank account.Following are the details..

Order No [protected] dt 20 Feb...

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I ordered 2kg biscuits from swiggy worth 440 rupees but received 800 grams.

I raised the concern to their support team and added all the picture proof and after all of the verification, they gave me a food voucher for rupees 78.

From the order, I have lost almost 220+ rupees and also it took my valuable time as well. I had called and mailed multiple times but they are saying that the issue is resolved.
br...

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I have place an order through Swiggy Instamart with Order#[protected]

Two items in the order are not consumable due to expiry.

Item1: 24 Mantra Organic Unrefined Safflower Oil
Expiry date - 02.03.2023 (Item already expired)

Item2: Kissan Juice Mango Squash
Packaging date - 27.04.2022

Allaching the images of the product with this mail....

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I have received my order and one of the items was found missing.
Missing item details:
Kissan Juicy Orange Squash
Please deliver the same.

I raised complaint on Swiggy Instamart and they suggested to email on their registered email and they have not taken any action.

I certainly understand your concern and apologize for the unpleasant experience that you went through with your last order....

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I had placed an order on 7th March 2023 at 9:03 PM from Royal India Restaurant (Salt Lake). Swiggy Order ID[protected] amounting to Rs. 835.

However, due to a sudden medical emergency at my home, we had to rush to the hospital and as such I had to cancel the order at around 9:17 PM while I was on the way to the hospital.

I reached out to the customer executive and also further to a senior executive via chat...

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Hi sir, yesterday (8/3/23) i ordered food in raghavendra tifiins through swiggy
app i received worst food and there no restaurent bill also and that food is not from raghavendra tiffins that food from road side tiffins i complaint to swiggy they said we cant do anything you just give feedback to the restaurent please take action on swiggy...

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My order[protected] was delivered and more than half of the items are missing.
1 Lassi and 1 Mawa bati are missing from the order.

Also the delivery partner refused to give me the bill upon delivery.
I have a video camera at my front door. Let me know if you need any evidence to support my claim....

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I had placed an order on 1st March on Swiggy through UPI in the amount of 2491 INR and it got failed but money was deducted from my account.

I immediately had a chat with Swiggy customer service agent, and they said it will happen in 2 hours, but it didn't happen.

Today is 8th March and I still did not receive the refund. in last 7 days I had chat with 6 Chat agents and 3 emails sent to [protected]@swiggy.in with...

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Address: Gurugram

Order date 8 March 2023 - Order ID [protected] - Bad quality product delivered - INR 160

Order ID [protected] - expired mother diary curd two packet - INR 68

When we contacted customer care for aforesaid expired/bad quality products, they said they can’t help about it and they can’t replace/refund the amount. This is strange they deliver bad quality/expired product and don’t even refund/replace....

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Address: Delhi NCR, Gurgaon, Haryana

Order date 8 March 2023 - Order ID [protected] - Bad quality product delivered - INR 160

Order ID [protected] - mother diary curd two packet - INR 68...

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Order number[protected]
Ph no. [protected]

I cancelled the order at very initial stage but entire amount deducted as cancellation charge. No help received from swiggy live agent. Pls initiate refund...

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This complaint is Reg order[protected]. I have ordered for an ice cream and it tasted bitter. Immediately I have seen mfg date and it was 10.t months old and was nearing shelf life in the next 15 days. Immediately I have raised complaint in swiggy with screenshot. But even though swiggy accepts that it's pretty old product it argues that it is within shelf life. I tried educating them that shelf life is good only for products where storage...

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Ordered Chocolate momo and received it in awful condition... The outside layer was extremely hardened and it smelled of medicines... It seems as if it was made long ago and frozen for a long time... Could not eat at all! My money has been wasted completely! Immediate refund needed!...

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I want to work at this so I can live what I dream of or I would have die my family is going through a lot of problems I have to work 1433605...

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