Submit a Complaint
Claimed

Symphony Limited Complaints & Reviews

www.symphonylimited.com
2
Updated: Mar 9, 2025
Complaints 723
Resolved
290
Unresolved
433
Good! Symphony Limited values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Symphony Limited step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Symphony Limited

Having problems with Symphony Limited?

File a complaint and get it resolved by Symphony Limited customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Electronics & Appliances
Symphony Limited

Recently resolved complaints

View all complaints

Most useful reviews

10
Symphony Hi cool air cooler
6
Air cooler pump not working
4
Return policy

Featured stories

Replace a water pump for Symphony cooler and it is not working within 25 days of replacement
Online selling of defective air coolers by symphony and worst after sale service
Delay in replacement of panel as promised

Symphony Limited reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shinoy ticku
from Gurgaon, Haryana
Jul 28, 2019
Report
Copy

selling defective products - need replacement

Address: 411015

Hi

Cooler model : symphony diet 12t
Complaint number : pu[protected]

I purchased this cooler on 28th of april 2019 from amazon.com and i want to tell you that initially i was very happy with this cooler and it worked fine for almost a month then suddenly burning smell started coming from this cooler and i got scared and i switched off the cooler then again i tried switching it on and some scary noise came...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjivani143
from Mumbai, Maharashtra
Jul 24, 2019
Report
Copy

fraudulent service

Address: Haji Jamal Nagar Society, Sarkhej-Makarba Road, Ahmedabad, Gujarat, 380055

We have repaired cooler 2 times, but after 2 months same problem is occurring. The person who repaired the cooler used an old part which might be already used by someone else and not even given any guarantee. As a result, the same problem is occurring once again. Even a servicing charges are quite high, only visiting costs 400 Rs. Help me sort out this matter. I want solution on these ASAP....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ravikumar529
from Bengaluru, Karnataka
Jul 19, 2019
Report
Copy

no response for customer mails

I registered a service request when my cooler is not starting. The request number is bl[protected]. The technician has come and spent 5 minutes and told key pcb has to be replaced and collected rs 400. Unfortunately, the same part was replaced recently (3 months back) for which company will not provide warranty it seems. After the service request they didn’t bother to call and get the feedback.

However, i sent a mail (Subject...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shubham607
from Hosakote, Karnataka
Jul 1, 2019
Report
Copy

corruption - worst service charges

Address: C-1, building no.-39/40 opposite medini apartment maruthi nagar madivala, 560068
Website: www.symphonylimited.com/customer-care-overview.aspx

Hi
Myself shubham, i am living in bangalore karnataka, my air cooler symphony ninja 17l pump is not working so i just contact to symphony customer care and they send a service man to replace the pump which cost around rs.560 as per the bill and rs.400 services charges which i received through sms on my mobile but that guy asked me rs700 for pump and rs.400 for service charges and handover a rough bill written by his own handwriting.br...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
rajendra rathaur
from Mumbai, Maharashtra
Jun 28, 2019
Report
Copy

I'm complaining about cooler

I purchased a symphony cooler, model no. - strom100t
Serial no.- [protected]
Date.- 13/06/19
This cooler is not work properly.
Many problems in this cooler
I complained about the cooler working problems to dealer and i am very embarrassing to dealer because he is not take any action based on the cooler maintenance services and i complained to dealer date from 14/06/19.
Dealer not sent to anybody...
Helpful
Found this helpful?
2 Comments
Report
Copy
I
Ishik
from Mumbai, Maharashtra
Jun 27, 2019
Report
Copy

replacement of symphony cooler sense 50

Address: Yamuna Girls Hostel PGIMS Rohtak, Rohtak, Haryana

I bought this symphony sense 50 cooler on 7th may 2019 but it has been rectified 4 times till now. On purchase day, its pump was not working then timer get stucked after that motor is damaged and some plate was also damaged. My cooler is repaired in 3 days for just changing motor. There are defects since i bought it. Please replace this cooler asap....
Helpful
Found this helpful?
1 Comment
Report
Copy
H
harshitpagariya
from Mumbai, Maharashtra
Jun 25, 2019
Report
Copy

cooler jumbo jr

Address: pipli bazar, jaora, Ratlam, Madhya Pradesh

Radheshyam dudh dairy
Mukesh dhakad,
Address:- pipli bazar, behind sabji mandi,
Jaora, dist. Ratlam, madhya pradesh. Pin code : - 457226
Mobile no. [protected]
Complaint about cooler
Model - jumbo jr.
Complaint status:- fan motor not working
Purchase from : - pagariya home appliances jaora
Sir please solved my cooler complaint as soon as posiable....
Helpful
Found this helpful?
3 Comments
Report
Copy
V
Veni1
from Hyderabad, Telangana
Jun 24, 2019
Report
Copy

defective product - worst service

Address: Vizag

Purchased symphony touch 20 from shop but got defect product from symphony. Issues from day 1 after purchase. More money is demanded for servicing. Please take the product back or refund partial amount at least, or provide free service. Water problem, fan problem, motor problem many issues. Please resolve this issue. Happy even if partial amount is given or another product is given....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
k v aiyer
from Nagpur, Maharashtra
Jun 21, 2019
Report
Copy

sumo cooler

Address: PLOT NO 80, HILL TOP ROAD, OPP.CHETAN DECORATORS, Nagpur, Maharashtra, 440033

Purchased SUMO IN June 2016. Changed pads in March 2019.Now my cooler has started to run slow and Air delivery is very poor. Service call registered No NA [protected]. Technician was unable to detect the problem and suggested that Run the cooler as it is and when the Motor stops change the Motor..Is this the way of solving the problem? If you engage Cheap Service Centre then this will be the result. If you house ceiling fan/table fan is running...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhavdeep Dhankhar
Jun 21, 2019
Report
Copy

spitting water through windows

Address: RZ - 76 ,, Block - F Dharampura, New Delhi, Delhi, 110043

Symphony coolers are one of the first product I have seen in my life titli much quantity of water in a night like someone has opened the water tap in the room I will ask as many people as a no not to buy any of the symphony product as all the symphony product just a garbage so boycott symphony products, I want symphony executive to take care of my complaint I am just giving my number below . Get in touch with me I am tired of your product...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
afrizvi
from Mumbai, Maharashtra
Jun 16, 2019
Report
Copy

cooler not working: after sales service not provided

Had raised a complaint with Symphony Customer Care Number +[protected] on 8th of Jun 2019 about my air cooler Model Touch 55. Its pump is not working and it also requires change of cooling pad. And servise request no is BN[protected]. Despite of mutiple follow ups, They have not provided any resolution. Every time I call then they assure that their technician will visit in next 48 hours, but no one comes. Please help.

I...
Helpful
Found this helpful?
3 Comments
Report
Copy
J
jinujohn,bglr
from Bengaluru, Karnataka
Jun 14, 2019
Report
Copy

no service support and customer support

Address: Kadugodi, 560048

Never buy any Symphony coolers. 3-4 months it will work and then will go start giving issues

Their customer support never connects and if it connects you are lucky. On raising complaint the issues are never resolved nor the technician visits

The technician numbers given doesnt work, or they wont answer

my Symphony Diet 50 cooler is under repair from past 2 months and keep on raising complaints...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Diksharma
from Mumbai, Maharashtra
Jun 8, 2019
Report
Copy

defect third time in one month of purchase

Address: Faridabad, Haryana

I am really having a worse experience with symphony.
There is a huge name of symphony in the market. This is the reason I purchased a symphony cooler ( winter XL, 80 ltrs), from your authorised dealer, Vishwakarma cooler works( Ballabgarh, fbd, Haryana), on 29/04/19.But, it has just been 1 month since, I purchased it, it is showing problem thrice in this single month of purchase. Three times complaints have been made. Also, after making...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Riz Shaik
from Hyderabad, Telangana
Jun 7, 2019
Report
Copy

symphony ninja/worked only for 2 days since the day we purchased

Address: Hyderabad, Telangana, 500028

We purchased Symphony Ninja 27 model on May 7th, 2019 from amazon. It worked only for couple of days and then started sprinkling more water through fan . after multiple follow up's with the symphony technical support and the concerned service center in our area, they have sent a technician after one week, who did something to the air cooler and the motor got burnt.Again after multiple follow up's, they have sent the same technician to replace...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
animeshs
from Mumbai, Maharashtra
Jun 6, 2019
Report
Copy

water cooler

Dear Sir,

I had purchased a Symphony Water Cooler from M/s Croma - Kandivali Mumbai on 26.4.2019.

I also took extended warranty for 1 year i.e. total warranty for 2 years.

Now to my utter dismay, the cooler was not functioning properly from day one. Water was spilling out from the front when it was put on.

I complained and was attended by a very uncourteous and somewhat rude technician...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
Gokul Borade
Jun 3, 2019
Report
Copy

symphony cooler sumo70 manufacturing fault and no service

Address: 411014

I did purchase symphony cooler sumo70 model on 23rd april 2019.
It has water tank leakage manufacturing fault. I registered a complain with symphony more than 15 days now. Their service engineer called me (14 days ago) and promised to replace the water tank within next 3-5 days, however i am still awaiting new water tank or permanent solution to this manufacturing fault of the product.
There are days i couldn't even use the...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nilay Kr. Sahu
from Mumbai, Maharashtra
Jun 3, 2019
Report
Copy

service delay

Address: Kanpur, Uttar Pradesh

I called service center on saturday 11:31am and they said your problem will be resolved within 24 hours and on sunday is leave and now its monday and there service boy is not picking my call and service staff said that your call was registered to us at evening and now when i m writing this complaint its 2 o clock and service boy not picking my call i had called him atleast 15 times...
Helpful
Found this helpful?
2 Comments
Report
Copy
N
nishantagr08
from Bengaluru, Karnataka
Jun 2, 2019
Report
Copy

water pump stopped working in a month and no response from symphony

Address: Bangalore, Karnataka

Purchased symphony hi cool 31 ltr cooler from croma on 8th april. Cooling stopped working in a month. Calling everyday for last 1 month to their customer service. They never contacted back. One of the worst service, they are cheats.

Contacted croma also. They have been calling me for last 10 days and asking if problem is solved. They should call symphony to check if anyone even tried to contact me....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Veni1
from Hyderabad, Telangana
Jun 1, 2019
Report
Copy

symphony cooler - defective product

I purchased symphony touch 20, and got issues from day1 like dripping water, cooling issue, air not blowing out.

Now got issue of air not blowing out, and cooler completed 1 year i month date, and company is asking for, 600 rs charges. For telling issue-200 and and rectifying issue-400. How cheating it is and charging such a huge amount.

Please reduce the charge amount, and do proper servicing, instead of selling...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Somnath prasad
from Mumbai, Maharashtra
May 28, 2019
Report
Copy

unbearable sound

Address: C/O M.P.SINGH FUBBARA CHAURAHA, MUMFORDGANJ ,ALLAHABAD-211002, Allahabad, Uttar Pradesh, 211002

Sir i purchased symphony cooler jumbo 51 on 05/05/2019 but it leaks water and there is an unwaded sound comes when it starts. Its speed is also very low. I am not satisfied with this product. It is not working properly.i have already to purchased symphony cooler in 2012 it wokrs very good. So with great satisfaction i again want to buy it for my another room but i disappointed with this product its Construction is also poor with the comparison...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Mitsubishi Electric India
1
(90)
Hitachi Home & Life Solutions India [HHLI]
3.1
(1532)
Havells India
2.6
(1234)