Symphony Limited Complaints &amp; Reviews

Address: Meerut, Uttar Pradesh, 250001

I bought symphony air cooler (Storm 70i) (Sl. No.[protected] on 01/05/2018, i believe on the brand name, but cooler not cooling as desired. I feel very disappoint with worst cooling performance. I complaint to customer care, the service engineer came and he refused to enhance cooling, he told me that you select wrong model, this model have worst cooling. I contact to dealer from where i purchased same but he also refused to replace. Please...

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Address: Krishna, Andhra Pradesh, 521105

Sir, i have purchased one air cooler model name - symphony hi cool i 31 litres on 16/04/2018. My product serial number is #[protected]. After using some days only. From inside wire burning smell came. And then sound also. It didn't work properly. I complained to customer care on 10/05/2018. Complain number - vz[protected]. They first told within 24-48hrs person will come. I waited so many days but not even a single call came. Again i have...

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Address: Bangalore, Karnataka, 560066

Website: www.symphonylimited.com

My symphony cooler serial no - [protected] had an issue with pump. The unit was working except for the water getting pumped. I logged a complaint - bl[protected]. Microtek service center from bangalore sent a sub-contracted engineer to repair the unit. The unit was opened but due to earlier price quoted mismatch the service center person ([protected]) recalled his engineer. The engineer did not assemble the unit back in working condition and...

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Address: 411057

I purchased a symphony touch 35 on 30th april2018. On 6th may the cooler's automated voice stopped working suddenly. I logged a complaint immediately. Engineer visited on 8th and said that a part needs to be replaced and he would come next day to replace the same. He didn't come; when i called him he said part is unavailable and would come in another 3-4 days. This is a very high resolution time for such a small issue. Moreover, i also spoke...

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Address: Bangalore, Karnataka, 560037

This is regarding bad product shipped from the company and after raisin multiple complaints, they are just ignoring the complaints.
The product seems to be defective as the problems started just after one week of purchase.
Since they are not ready to rectify yhe issue, I wanted to return the product amd get refund.
I want to raise my convern on this regard.
Please help me to escalate this issue to consumer forum...

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Address: Lucknow, Uttar Pradesh, 226003

Hello,

This is to bring to your notice, that i have purchased a "symphony cooler touch 110" for rs.16500/- from one of symphony retailer in lucknow on 25th of may, 2017. I thought at this price range, i am getting a premium product from symphony, as it is a renowned company and i have been using their products since years. I am highly dissatisfied with the after sale service this time. I had complaint regarding the issue coming...

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Address: 603202

I raised a customer service under my warranty period... Nobody has visited but cancelled my request saying that delayed by 3 days... I had raised my services request thrice and the latest one is...
Thanks for calling symphony. Your service call has been regsitered vide cn[protected]..

I request the symphony team to work it on and close the request....

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Address: 493221

I purchase symphony cooler i touch 110 rs 14750 on dated 21/03/2018 but on purchase date the cooler not cooling. I complain many times to symphony and technician visit at home but he is unable to solve the complain. Cooler effect is zero. Symphony customer care not responding my mails. At that time they are directly denied to give me any service.
My symphony complain no is rp[protected].
I want refund my money....

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Address: New Delhi, Delhi, 110025

Website: www.symphonylimited.com

Dear sir/ma'am,

I bought symphony ninja, it works well for 1 year easily, after that i have got so much problems in it.

My question is: why is this kind of company allowed to business in india, when they hide the cost of repairing & spare parts.

May i please get repaired my cooler in cheap rate. If it would cost me about more than inr: 3000/- to replace motor & pump, then what is the reason behind...

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Address: Hyderabad, Andhra Pradesh, 500028

No body from symphony service center is responding. Its been a month since i am raising complaint regarding my pump. Worst service ever. My warranty will expire on 10may. Is symphony waiting for my warranty to expire. Hyderabad service center guys don't know how to talk to customer they don't even pick up calls. Hy[protected]. Please send technician with original symphony pump for diet 12t model. Don't give execuses like part is not available....

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Address: Ghaziabad, Uttar Pradesh, 201010

Website: www.symphonylimited.com

I bought new symphony storm 100i from reliance digital Mahagun mall Vaishali Ghaziabad dtd.15.04.2018 and delivery dtd.16.04.2018. I connect cooler to electric but cooler water pump is not working and cooler is very dirty and same time i inform to reliance digital shop, he is say that engineer is come yesterday. But engineer will not come. After time to time follow up engineer are come and check he is accept this is faulty cooler. I go to...

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Address: Raipur, Chhattisgarh, 492001

I brought a symphony touch 20 model from a retail shop
I also registered myself in the portal within 10 days.
Only after 1 year high cost symphony cooler was not working then I contacted customer care and registered my complaint then suddenly I got a message that out of warranty charges are 300.
Without knowing the problem they are asking for 300 rupees.
And costliest cooler gives only one year warranty.
br...

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Address: Bhopal, Madhya Pradesh, 0755

Im calling the service center from last three days, and still my problm hasent been resolved, i want to change my coolers pad bt the technician is avoiding it, as well as the service center also, if i say something to them then they give warning that. (Kara lo sir apko jisse karwate bane hum nahi karenege) wat kind of service they are providing. Please help with this, the technician says that im coming in 1 hr and he dont come, we have to...

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Address: Bangalore, Karnataka

Please confirm whether symphony customer service exist?
I had raised one service request but as usual daily same person is giving me a call and asking same questions. Assuring he is arriving shortly. I am waiting like a fool.
Below message received from symphony
Thanks for calling symphony. Your service call has been regsitered vide bl[protected], secret code 144. Our technician will contact you shortly. For warranty give...

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Address: Kurnool, Andhra Pradesh, 518003

Website: Symphony

I have purchased it 2 days back and the cool option is not working . Though the service person changed the PCB and did some minor repairs its not working. I want it to get replaced immediately otherwise i will proceed legally and also inform the media regarding the issue. Feeling shame to keep an branded cooler unused since 2 days. THE WORST PRODUCT I HAVE NEVER SEEN BEFORE....

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Address: Mumbai City, Maharashtra, 400012

I just received my Symphony Diet 50i 50-Litre Air Cooler with Remote (White)-For Medium room | B00IYD3ZHA ( 1039 ) via Amazon today the 21st Mar 2018 at 5 pm.

I filled the water tank full (3 bucket water) and the switched it on. The water tank was beeping and it was red. The cooler button did not switch on.

A brand new air-cooler and it does not work.

I put in a call to Symphony company and put...

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Address: Ghaziabad, Uttar Pradesh, 201016

We have purchased the symphony cooler on 6th may and immediately after purchasing it (24th may) we have started getting multiple trouble in the swinging blade one of them is broken and other one automatically goes upwards.
We have logged multiple complaints regarding this issue and when service executives came they took photographs of the defects and said that the part will come from ahmedabad so ask us to wait however after some time...

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Address: 500038

Hi,
The purpose of sharing my experience is to help prospect buyers to not to repeat the mistake that I have done by trusting the brand symphony. Though I was aware that in the market coolers from Kenstar and unorganised segment are priced much less than a symphony cooler, I thought it will be a good idea to pay more and be with a good brand and expected professional service. The Diet22i that I have is still under WARRANTY. And so...

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Address: Hyderabad, Andhra Pradesh, 500008

This is to bring to your notice that I did raise a compalint #HY[protected] for my symphony cooler Diet 50i as the water was coming out from the fan and need to change the honey comb. I got a 3rd Party tech ( Santosh is the owner of "Lakshmi Pranay Enterprises )on 3rd March 2018 and I was told that they are from Symphony tech and would the service to my cooler . The tech changed the Honey comb and checked everything and told me that everything...

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