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Symphony Limited Complaints & Reviews

www.symphonylimited.com
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Updated: Mar 9, 2025
Complaints 723
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Symphony Limited reviews & complaints page 18

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P
pradeep kumar Gwari
from New Delhi, Delhi
Sep 6, 2018
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complaint not attended since 27 aug

Address: New Delhi, Delhi, 110044

Dear concern,
I have logged a complaint on 27 aug for my cooler with case id dl[protected] but till today (9 sep) case has not
Been attended. Now i called up in call center to check my complaint status & i was surprised to know that case was closed without any resolution.
I have spend the money to get the services but my experience was worse.
The product quality is also not good because i have purchased the...
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V
Veeru sahani
from Delhi, Delhi
Aug 30, 2018
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at 3:30 am all of the sudden cooler and its, parts fell on the floor near to my mothers leg

Address: 110065
Website: www.symphonylimited.com

I have purchased Symphony Cloud Wall Mounted Air Cooler[protected] from Urban Electricals at 824/1/3/C, 1st Floor, Sukhdev Nagar, Kotla Mubarakpur, New Delhi, Delhi 110003 on 8th June 2018

From the first day I am facing alternate problems in this cooler, I contacted the dealer several times for every single issue and he said that he will send the symphony customer technician to solve the issue. Every time it takes 10-12...
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N
Nielkhawsiem Gangte
from Visakhapatnam, Andhra Pradesh
Aug 3, 2018
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not attending complaint

Address: 530018

My complaint dated 25th july 2018 has not been attended but cancelled again by the symphony today with a message "dear customer, your service request vz[protected] is cancelled for ringing no answer. For assistance pls contact symphony at [protected]."
I have given my alternate contact number to ensure that no calls are missed. Today i proved again that the so claimed to have called me never ever happened. Not even single call received....
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N
Nielkhawsiem Gangte
from Visakhapatnam, Andhra Pradesh
Jul 28, 2018
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complaints not attended

Address: Visakhapatnam, Andhra Pradesh, 530018
Website: symphony limited.com

Product warranty registration number 307932 viz. Diet 350t cooler got faulty. Complaints lodged not attended as follows:
1) complaint no. Vz[protected] dtd.10.07.2018, not attended and cancelled by seller on 19/07/2018.
2) complaint no. Vz[protected] dtd.20.07.2018, not attended and cancelled by seller on 25/07/2018.
3) complaint no. Vz[protected] dtd.25.07.2018, not attended till date.
Whenever i contacted customer...
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K
Kartheek Narsina
from Jaipur, Rajasthan
Jul 26, 2018
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worst response / given complaint 45 days back but there is no response

Address: Krishna, Andhra Pradesh, 520012
Website: Www.symphonylimited.com

Dear Team,

This is regarding service complaint on Symphony
I have given complaint regarding on my new Air cooler which is purchased in May'6'2018.

I have given complaint from symphony customer care regarding motor sound in June month but still there is no response from any one
I have raised 4 complaints regarding this and finally i called customer care & they have share contact person number but...
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R
rajni k.
from Noida, Uttar Pradesh
Jul 8, 2018
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complaint of serves

Address: 110063
Website: symphony coolers

For last four days, I, being one of your loyal customers for last 15 years almost, lodging a requests to have my cooler(jumbo, S-6000) serviced including the change of pads, , ...but no satisfactory answer I received properly . Daily on calling, I am given feedback that we have sent the requests to the workers. When, I talked to the workers they disgracefully replied to contact to the company. Very disgusting experience I had with your company.This...
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M
mailmeharry2008
from Nagpur, Maharashtra
Jul 1, 2018
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poor customer service (lying to customer and pending complaint since 2 weeks)

Address: New Delhi, Delhi, 110085
Website: symphonylimited.com

My complaint was registered vide nd[protected] on 14th june 2018 and engineer visited me next day and told me that my motor needs to be replaced, so he went away and told that he will come next day.
Nothing happened and he never came nor i got any call from symphony team after that.

After a week or two i complained to customer care again and they said they will do their best, i waited again nothing happened no calls...
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V
vangari123
from Mumbai, Maharashtra
Jun 21, 2018
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cooler complaint

Address: Mumbai City, Maharashtra, 400017

2 complaints raised both closed with silly reason.

1st comp mu[protected] closed reason don't have purchase bill, who told i don't have the bill?

2nd comp mu[protected] closed reason my mob no. Not reachable.

This both complaints without informing me. When i written a mail to services. Symphony at that time iam receiving msgs with d above reason...
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R
R Jangid
from Delhi, Delhi
Jun 19, 2018
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pathetic customer service ever have symphony limited

Address: Jaipur, Rajasthan, 302031

I registered a complaint regarding my cooler jumbo 41 on 11th june 2018 as the cooler stopped working but yet not resolved the problem till now.
The tecnicial visited after 4 days and found the motor has been burned. After that there is no revert from symphony till date. I have been called 15-16 times to their service market manager, zonal manager, service provider team and customer care but everybody have attitude and they all said...
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V
vaibhavchauhan
from Mahoba, Uttar Pradesh
Jun 17, 2018
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storm 100i (poor service)

I had registered a complaint regarding my cooler (Storm100i) on 8th june and till now nobody had even visited and resolved the problem. You promise to pay a visit in 24to48 hours but now its almost 9days since i registered the complaint. I am a retailer of your coolers, so do have contacts with your dealers and even though the complaint is not getting resolved any sooner. Either you resolve this problem soon else i would have to take strict...
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M
Mohit keshri
from Muzaffarpur, Bihar
Jun 17, 2018
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poor quality and worst cooling pump

I have purchased a symphony touch 35 model on 27/04/2018 and on the first day the voice assist feature stopped working. I contacted the dealer and he said that he will send the symphony customer technician to repair it and he will not replace the cooler. Another day the service technician came and changed the pcb (Plastic circuit board) of it and the problem was fixed. I also thought that sometimes it happens with electronic products. br...
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R
Rohan Jangid
from New Delhi, Delhi
Jun 12, 2018
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touch 110 cooling and pump problem

Address: Gurgaon, Haryana, 122001
Website: Twitter, facebook

Dear sir,

I have purchased symphony touch 110 from dealer of 16200 rupees. But from the first day it's cooling like a fan and water pump faulty. Company technician visit 2 time but unable to solve this issue. Please help. I open complaint and company closed it without resolution. Please help. If product faulty then change and provide a new product. I have opened compalint on social media account and facebook. But resolution....
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R
Rohan Jangid
from New Delhi, Delhi
Jun 6, 2018
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resolution is still pending

Address: Gurgaon, Haryana, 122001
Website: Twitter

I have open many time complaints but resolution is not there. Even symphony service engineer told me that same problem is running oveall this product no resolution. There. Is solution is not there then what is about company brand image. Touch 110 is a junk product. My money has been waise to buy this product. Please refund my money and take your junck product....
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Rohan Jangid
from New Delhi, Delhi
Jun 5, 2018
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cooling like a local fan

Address: Gurgaon, Haryana, 122001
Website: Twitter, Facebook & other social webaite

Dear sir,

I have received a product touch 110 from symphony dealer. Before purchase product i have checked product description. But when i purchase this product i wait whole night for cooling my room.in my room there are three window for proper ventilation. But after this product is failed to cool my room. I have complaint three times but service engineer told me that this symphony product touch 110 all have same problem....
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A
Amit Kumar Tomar
from Amritsar, Punjab
Jun 5, 2018
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cloud cooler

Address: 160055

I purchase symphony cloud cooler on 11th may from the local dealer. Cooler doesnt cooling and not working as mentioned in symphony website so plz return this cooler i am private sector employe cant pay for this # i have 10 by 8 house and the cooler doesnt cooling properly company claims for 2000 sq ft area i hope you understand my feeling plz do something for return this product as soon as possible...
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Pratik Rajpurohit
from Mumbai, Maharashtra
Jun 1, 2018
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service problem

I have complaints regarding improper service, technician was came at home and said ther is a mistake i will come in a week with a parts, after a week i called him up he said parts are not available wait for it i will cal u after 3 days again i cal the same reason was there, in customer care i have called but no response i am getting its more than 20 days. Summer season has gone now what shouid i do?...
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K
kanheya lal Gupta
from Darbhanga, Bihar
Jun 16, 2018
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not satisfied with the service

Address: East Singhbhum, Jharkhand, 831012

The air cooler I possess was serviced a week ago but the replaced pump seems to have an unusual sound coming out of it. I have complained about this before as well but the response was not well received. Please fix it permanently and asap. The level indicator is still not working and the cooler can't be operated due to that. Also the pump makes unusual sound most of the times....
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R
Rohan Jangid
from New Delhi, Delhi
May 30, 2018
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cooling not sufficient as per given

Address: Gurgaon, Haryana, 122001
Website: Twitter, Facebok

Dear sir,

I have purchased symphony touch 110 on 28th may'18. My room size is 12x12 feet.in room there are 3 windows. Whole night running cooler but cooling like a fan. I am very frustrated because i have believed symphony such a brand. Please take back your product and refund me my money.

Regards,
Rohit kumar jangid
Near hanuman mandir, street no.-1, bhawani
Enclave, basai road, gurgaon-122001br...
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M
Mishra.Mukesh
from Ranchi, Jharkhand
May 28, 2018
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service request of symphony caizen jr. air cooler cancelled for estimate not approved

Address: Ranchi, Jharkhand, 834009

I bought a Symphony Caxen Jr. Air Cooler from Jay Agency Bank of Baroda building Main Road Ranchi on 18/05/2017 with one year Warranty. On 26/09/2017 i was complain on Toll free No. [protected] of Symphony Ltd with complain No. RA-CA-26I17002 dated 26/09/2017 and complain executed by Company Engineer.Then i was agains complained on 02/05/2018 having complain No. RA-[protected] but SMS sent by Company for cancellation of of complain. I was...
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D
Drr Pushpendra Trívêðì
from Varanasi, Uttar Pradesh
May 27, 2018
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very poor service

Address: 208011

I purchased symphony cloud cooler on dt-29/05/2018, and after 11 days it's not cooling i called symphony service center so many times but they are giving me just dates they are just ignoring some time they called and said i will come in the evening and some time they i will come tomorrow morning but no one has yet came, very poor service i didn't expect this with symphony it's almost 1week and my cooler is not working, 2 days ago they called...
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