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www.symphonylimited.com
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Updated: Mar 9, 2025
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Symphony Limited reviews & complaints page 20

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S
Sandeep Agrawal Chomu
from Jodhpur, Rajasthan
Jan 22, 2018
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air cooler repair related

Address: Jaipur, Rajasthan, 303702

1. Service request no-jp-sh-28i17002dated 28/09/17 2. Service request no-jp-sh-26j17002dated 22/10/17 3. Service request no-jp-sh-16k17002dated 16/11/17. Actualy i have purchased one symphony make air cooler in the month of 20 may 2017. After purchasing the same my cooler pump not working properly. I have lodge complained to company and company people came and resolved my problem temprely with direct line from pump, and he said that your...
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25nee51
from Pune, Maharashtra
Oct 9, 2017
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worst product symphony 70i

Address: Indore, Madhya Pradesh

I had puchased 1 symphony storm 70i room cooler from loyus electronics indore in march 2016. Whenever the cooler is kept idle for sometime the motor gets jammed. The company has already repaired the cooler twice. Once it has changed the motor also. Due to frequent breakdown earlier i had requested for change of model also but they denied the same and repired it. Now the motor has again jammed and unfortunately the motor is again jammed. I...
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mithilesh7021
from Kolkata, West Bengal
Oct 5, 2017
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spare parts of symphony sumo jr.

Address: Ahmedabad, Gujarat, 380054
Website: www.symphonylimited.com

I had buy sumo jr. 1 and half year ago, after not working i had lodge a complain to customer care of symphony, so one of their engineer visit and inform that only moter is damage and have replace and collect the service charges, now i am following up from last 20 days but he is repeatedly answer that the full new moter is not available, such a worst after sell service of well known co. I am residing in kolkata if some one have any idea to...
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A
Akanksha Ravivanshi
from Delhi, Delhi
Sep 14, 2017
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symphony ninja cooler motor not working

Address: Ghaziabad, Uttar Pradesh, 201002

I bought symphony ninja cooler in may 2017 and my motor stopped working 2 weeks before. I lodged complaint in service centre regarding this. A person came to check it n said its motor wil b replaced in 2 days and had yet not came to replace. I called him multiple times bt everytime he used to say motor is nt available n it wl come from ahmedabad.. They didnt receive my call now.. Too bad service... Didnt expected this.....
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SpreetY
from Pune, Maharashtra
Sep 3, 2017
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symphony diet 12t: motor failed: under warranty: not repaired yet

Address: 380015
Website: www.symphonylimited.com/customer-care-service-call.aspx

I bought symphony air cooler diet 12t on[protected] with serial code[protected]. The cooler stopped working after 2 months. I registered a complaint with service request no : sp-31g17005. The person who came for repair said the motor had gone bad and needs to be replaced. I called them multiple times for motor repair. They say they dont have motor now, they will get it replaced in a day or two.1.5 months gone, they haven't changed the faulty...
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Varnit Pathak
from Delhi, Delhi
Jul 18, 2017
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no service from service centre

Address: New Delhi, Delhi, 110060
Website: www.symphonylimited.com

Dear team,
With the grief sorrow i am writing this mail after suffering to buy symphony product. I bought symphony diet 22i cooler from chroma on 16 august 2016. On 07 may 2017 i faced a problem in speed adjusting button as it was only giving high speed and whenever i tried to decrease speed level it was moving only in high speed level. On 08 may 2017 i registered complaint (Nd-jf-8e17040), one technician came to my home and said...
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A
Antony Gonsalves
from Coimbatore, Tamil Nadu
Jul 12, 2017
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Symphony Air cooler Touch 110

Address: 641041
Website: www.symphonylimited.com

I had purchased a Symphony Touch 110 air cooler on 11.03.17 from Bharat Electronics & Appliances, Coimbatore and the same was delivered on 12.03.17. At the inception itself I was disappointed since the louvers did not swing properly. They were stuck at a particular point and did not swing inspite of switching the horizontal and vertical swing. Moreover there was no proper cooling even though all suggested instructions were followed. Hence...
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merp.prem2009@gmail.com
from Bareilly, Uttar Pradesh
Jul 5, 2017
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Symphony winter air cooler

Address: Ghaziabad, Uttar Pradesh, 201001

Hi,

I bought symphony winter air cooler in may 2016, exactly after one year this summer main motor got break down. I logged the compalint and company routed the complaint to service centre in ghaziabad. The service engr or rather i should say a person came and said that motor has short/burrnt. He said that there water dropped to motor and cuased motor burned. My question is how could it happen when we never ever opened the...
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G
gmreddy9
from Giddalur, Andhra Pradesh
Jul 5, 2017
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Damaged Cooler Delivered - Symphony Storm 100i

Address: 500034

Made a big mistake by ordering this cooler online on 30th June. It was delivered same day by a local seller. Upon connecting, we got a rattling sound from the fan as it was hitting the swing louvers. Upon closer inspection, found that the motor mount bracket is broken in two places. Immediately submitted a service request HY-RS-30F17001 and till today nobody bothered to come and check the cooler. The local service engineer assigned to the...
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A
Anil Tewani
from Darbhanga, Bihar
Jul 3, 2017
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Symphony touch 80- water dripping out

Address: Jaipur, Rajasthan, 302020

I bought Symphony cooler Touch 80 on 23rd April 2017. And since then it has been a nightmare. Water is dripping out of cooler. We registered complaints # JP-ST-22F17004. Service officer has visited twice. First time he said this is defective peice and all the 6000 pieces company produces have same issue. Second time he said cooling Pads needs to be changed but the we don't have new cooling pads available. I mean this is reduculas, in two...
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Nyamuthulla Shaik
from Bengaluru, Karnataka
Jun 19, 2017
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Symphony limited symphony touch 110- water leakage continuously.

Address: Chittoor, Andhra Pradesh, 517501
Website: www.symphonylimited.com

I bought a symphony touch 110 cooler in the month of march'17. It start leaking after few days. I raised request to symphony customer care and raised a complaint for the same and technician came and just adjusted the mats and then went but the issue didn't get fix and he asked me to do the same whenever there is a water leakage. But it started leaking continuously even after adjusting mats.

It is total waste of money. I bought...
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Abbey2892
from Indore, Madhya Pradesh
Jun 18, 2017
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Symphony touch 110

Address: Guna, Madhya Pradesh, 473001
Website: www.symphonylimited.com

I had bought this touch 110 cooler about a month ago. This has all the functions working properly except cooling. It is not able to cool properly my room for what it is made. My room has proper ventilation also but this fails to satisfy me on the level of its cooling. I have searched for this problem over internet and found many buyers facing the same problem. I want from the symphony management to take back my cooler and replace it with...
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Yogeshjain8779
from Mundi, Madhya Pradesh
Jun 17, 2017
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Worst service of the company after sale of product

Address: Ahmedabad, Gujarat, 380001
Website: www.symphonylimited.com

I pruchased a window 70 jet cooler from local dealer named "kejia furniture" on 23/05/2017. The product serial no. Is - "[protected]". Last complain no given by the customer care is "rp-sh-1f17004" due to the careless installation by the installation team i found some problem. I contact many time to customer care, but the gave me complain no. Only, on every phone call. Nobody came to to the site from the company to solve my problem.br...
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T
troy1000
Jun 14, 2017
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Symphony siesta 70 desert cooler pump not working and technician harassment

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I had purchased the symphony siesta 70 desert cooler on 26.02.2017. The cooler has a 1 year warrantee. I had issues with the pump last week and had logged in a service request on 5th july. As i am available at home upto 1 pm on working days i had requested to make the technician visit before 1 pm. After several calls to the customer care the technician visited and repaired the product. After the repair the pucp again stopped working after...
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R
Ramanjaneyulu Kondaru
Jun 13, 2017
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Storm 100 ltr - sound issue with fan

Address: 500072
Website: www.symphonylimited.com/customer-care-service-call.aspx

I have purchased the product storm 100 ltr in the month of february, after three months i got sound issue over there, i gave 6 complaints

- in the first complaint, one person came and tight one bolt, its working for half an hour and again issue got repeated

- in the second complaint - no one will come : (

- third complaint - one person came and check the cooler and said like "fan threading lost"...
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S
SymphonySandeep
from Shahganj, Uttar Pradesh
Jun 11, 2017
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Defective cooler supplied by dealer also symphony customer care not responding

Address: 229001
Website: www.symphonylimited.com

Respected sir,

I have purchased symphony touch 110 air cooler from vidyut electronics raebareli on 06.04.2017. Dealer sold out faulty cooler. After so many reminders they didn't solve the problem. When i install found that their blower cover, clump and plate are broken. From dated 28.05.2017 i call so many times to the dealer and customer care. Both dealer and customer care are not solving the problem. Dealer denied to take...
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O ahmad
from Dharwad, Karnataka
Jun 8, 2017
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Leakage in symphony touch 55

Address: 208023
Website: www.symphony.com

Respected sir,

I have purchased a symphony touch 55 from shri sidh sales 63/3 the mall kanpur under invoice no. 51 dt. 19th april, 2017.

I would like to inform you that last two days leakage in symphony touch 55 in back left green portion. There is a big technical problem in this touch 55.
Kindly instruct to technician to do the needful and recover this problem so that this type of blunder fault could...
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Raj Maru
from Murwara, Madhya Pradesh
Jun 6, 2017
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Touch model c

Address: Dhar, Madhya Pradesh, 454773

Cooler kharidne k 8 days bad se hi kharabi chalu. Company ko kai bar complaint ki fir 15 din m unka engineer aya to bhi nahi thik hua cooler. Company k log bas ashwashan dete h ki kal ayega psrso ayega engineer lekin engineer 20 din m aya or wapas cooler m yhi problem to engineer ka jawab tha y to esa hi rahega kuch bhi kar lo water lickage to hoga hi.
Very bad company mere to 15000 ki watt laga di company walo ne....
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Nagnath Pandagale
from Hyderabad, Telangana
Jun 5, 2017
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Cooler model touch 35

Address: 500009
Website: Indian Consumer Forum

Complaint no hy-rv-5e17004 is still pending since 07 may 2017. I contacted many service executives, but it has not been resolved. Because of your defective product i am suffering a lot. Your technician had visited, and was assured that he will replace the defective part within a week. Since last one i am suffering.
It is requested look into the matter and resolve the issue at the earliest. Buying your product i paid a heavy price...
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Ambar Bhardwaj
from Kishanganj, West Bengal
Jun 5, 2017
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The service of technician

Address: 815301

Today morning we have loged a service request dh-su-5f17001at 10:00am for my cooler jumbo jr, but till the time at 6:30pm no any technician called or came to resolve the issue. This is the case of harassing the customer in the temperature of 38. C. When we have to go to outside for service our product then what is the benefit of symphony's customer services???...
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