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Symphony Limited Complaints & Reviews

www.symphonylimited.com
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Updated: Mar 9, 2025
Complaints 723
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Symphony Limited reviews & complaints page 21

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B
BABITA NAINWAL
from Delhi, Delhi
Jun 3, 2017
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Dealer give demo piece a price of new

Address: New Delhi, Delhi, 110044

Dear sir, i have purchase two symphony air cooler from shree ram enterpries haveing tin no-[protected], dated - 21/05/17, one cooler is brand new. But the another is a demo piese, it does't have any warrenty card, stand, remote is also not working, and it is full of dust inside the cooler, it is used cooler. Dealer regular commiting to replace the same but when iam asking for the replacement he is avoiding. He is asking to send the old cooler...
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Samir Puranik
from Indore, Madhya Pradesh
Jun 2, 2017
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Touchi 110

Address: Indore, Madhya Pradesh, 452001

Does not cool at all, tried all ways of ventilation. Seems a waste of money and I feel like being fooled.

15000/- it costed and is a complete waste of money. Never thought that organisation like Symphony will make such a product.

I tried calling customer care but they did not solve my problem and said "Demo visit for this product is not given". Are you serious, 15000/- is the cost of product and you dont give...
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Mikitakumawat
from Indore, Madhya Pradesh
May 29, 2017
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Sold damaged cooler

Address: Ahmedabad, Gujarat, 411028

Purchased aircooler from reliance digital one month before. They sold me a cooler which was already damaged. Its water tray was broken and due to that it throws water from front. I have done regressive followup from both symphony n reliance. They repair the cooler but the problem remains the same. I asked them to replace the cooler. Reliance digital told me that they will replace the cooler but they want noc from symphony. Symphony is not...
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A
adityamudigonda
from Hyderabad, Telangana
May 29, 2017
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Touch 35

Address: 500044

Worst service, the cooler was not working within few days, on 7th I have lodged a complaint, on 9th I got a call and I asked the technician to come the next day as I was in a meeting, until 15th I don't have a response and even if I call them, no one was responding. On 17th I have lodged the complaint again and on 19th I get a call asking if I am satisfied with the service. What is this nonsense? When I call them today, they respond telling...
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Pankaj Pahilajwani
from Wankaner, Gujarat
May 30, 2017
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Defective cooler diet 50 sold

Address: 380007

The audacity of selling defective cooler anf telling customers we manufactured this way is something only symphony can do. Please replace it. 3 month old cooler and 4 complaints already!

I need a call... I need a mature customer centric person with eq to deal with me... Your reps are rude

Somebody please resolve this asap as the cooler is becoming a pain and i regert trusting symphony. I know you will not refund...
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Pramod2910
from Jamshedpur, Jharkhand
May 26, 2017
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Defective cooler supplied by dealer

Address: Muzaffarpur, Bihar, 842001

Sold out faulty cooler. After so many reminders they didn't solve the problem. I had purchased the cooler on 20.05.2017. When I install found that their water pump was not working. From dated 21.05.2017 I call so many times to the dealer and customer care. Both dealer and customer care are not solving the problem. Daily they are saying to wait 4-5 days more. I faced many problems during the day....
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R
raghu_e
from Hyderabad, Telangana
May 23, 2017
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Symphony touch 55 cooler

Address: Hyderabad, Andhra Pradesh, 500058

Recently i bought 1 symphony touch 55 cooler.
This one not giving cool, i bought it the amount of 11000INR.
Also i bought 1 UN branded cooler out side, its giving very cool.
I complained to symphony customer care more than 4 times.
they are not responding well, i'm really wasted total 11000 rupees now.
I'm totally disappointed with this product and with symphony customer care....
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Santosh Pargi
from Visakhapatnam, Andhra Pradesh
May 21, 2017
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Substandard product

Address: Hyderabad, Andhra Pradesh, 500090

We have purchased Touch 35L cooler newly last week. It is not providing cool air as it is supposed to be. Ceiling fan is better then this. We have purchased this from AC showroom. I would have purchased 4 standard ceiling fans at same cost of this cooler. We have the cooler with full.water and tried it even themore there is no.cool air. It is at least should be better than ceiling fan but this does not even provide coverage of air forger...
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A
akitpa
from Pune, Maharashtra
May 21, 2017
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Product got damaged after one month of service.

Address: Pune, Maharashtra, 411021
Website: www.symphonylimited.com

I bought diet 50 symphony cooler 1 year ago. On last last week of my one year warrenty, cooler motor stopped working, as service center said they will not be able to process my request today, i went to service center and they said me it will take atleast 1.30 mins to install a new motor, when i received call from them motor has theysaid now your cooler is working fine.
'they advised me to change the pad for better cooling and same...
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Bilal Asrar
from Mumbai, Maharashtra
May 21, 2017
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Symphony diet 12t 12-litre

Address: New Delhi, Delhi, 110025

Dear sir,



Greeting for the day,

I have taken four products from symphony in last couple of years, and i have very good trust of the company goodwill and also want the trust will continue in future also because it’s a brand as everyone know this.

Now what happened, my one product is (Symphony diet 12t 12-litre) air cooler is not functioning and same i was register a complaint...
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santoshpft
from Ahmedabad, Gujarat
May 21, 2017
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Symphony sumo jr.

Address: Ahmedabad, Gujarat, 380058

I have purchased a symphony sumo jr. Cooler, i registered the complaint for repair the cooler, its motor is not working, the service engineer visit and inspect the cooler, and suggested to me replace the motor with new one and it is available only from side of symphony ltd.
I agree to repair, the engineer promise me to replace the motor with in three days,
Service request no. Ah-sp-5d 17022

Almost 2 month going...
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tarunkiran
from Mumbai, Maharashtra
May 19, 2017
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Authorised agent of symphony limited : illegal overcharging, not issuing bill for amount of spare parts

Address: 400067
Website: SYMPHONYLIMITED.COM

Dear sir,

Model: symphony diet 12lt - without remote purchased on 01/06/2015
Service request nos : sh-17e17002 dtd 17/05/2017
Complaint nos : mu/sh/17e17e17002

Complaint was that water pump is not working

I put a complaint on 17/5/2017 and a mechanic from sharpline electronics (mira road, mumbai) came on 18/05/2017 and changed the honeycomb pad,
Submersible water pump and...
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V
Vardhahari
from Hyderabad, Telangana
May 18, 2017
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Symphony air cooler Storm 70 I manufacture defect sold to customs!

Address: Hyderabad, Andhra Pradesh, 500061
Website: Www.symphonylimited.com

Hi my name is harikanth bought symphony air cooler model number strom 70 i on[protected] from the day one the performance is not good water is leaking from the pads and cooling is not up to the mark and major defect is sound from the cooler we cannot sleep peacefully due to the horrible sound. We raised several complaints but no use and also requested the dealer to cancel the product and return money and also requested them for exchange but...
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tejas0808
from Bengaluru, Karnataka
May 17, 2017
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Diet 12T cooler complaint SR#

Address: Ahmedabad, Gujarat, 382470
Website: www.symphonylimited.com/customer-care-overview.aspx

Hi Team,

I purchased Symphony 12T diet cooler last year on 17th May 2016.

It was suddenly stopped working so raised a service request with request no AH-NI-12E17018 on 12th May.

Got a call from Jeet Patel Engineer & schedule meeting on 14th May - 5 PM. nobody came, tried calling him multiple times but didnt connect :(

Again called him on 15th May but no response. Called customer...
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Abhishek Kumar Vias
from Haldwani, Uttarakhand
May 15, 2017
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Defective cooler

Address: Ludhiana, Punjab, 141003
Website: www.symphonylimited.com

I have brought cooler model storm i 100 from sant ac ludhiana. He has sent me a defective product. When i unpacked it the cooler was full of dust and no operational manual was there. I have made complaint on company number, dealer several times. Even i made requested for a demo. When i operated the cooler its swing function was not working properly. Thats why dealer has sold this defective product to me.
I am astonished on the style...
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sharma_bunty07
from Mundi, Madhya Pradesh
May 13, 2017
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Complaint about service center

Address: Gwalior, Madhya Pradesh, 474009

Sir, i have purchased symphony site air cooler, after 3 year it's motor failed, then i had made services request to symphony but from services center i had got a call in that services engineer informed to sent cooler to services center without any visit, after that i have made many complaints then after 1to 2month. I got service and in that services engineer have changed my cooler motor with blower fan due to he was not able to remove old...
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Deepak2580
from Delhi, Delhi
May 12, 2017
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Diet 50i cooling button not working

Address: New Delhi, Delhi, 110064
Website: www.symphonylimited.com

I purchased Diet 50i on[protected] after 2 days[protected] its cooling button not working. I complaint customer care on[protected] complain no is ND-JS-20D17020 on 22-04-17 technician come at my place and said its pcb is not working tomorrow i will replace it on[protected] i called technician he said pcb is out of stock in 2-3 days it will be replaced. On[protected] i checked complaint status its showing complain has been closed no. Immediately...
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Astha Jindal
from Bhopal, Madhya Pradesh
May 12, 2017
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Regarding the unrepaired cooler

Address: Gaya, Bihar, 823001
Website: symphony

We had bought the cooler on[protected], symphony STORM 70I. A part caller POWER has been burnt due to high voltage. But since one month we r simply waiting for it to b repaired. Customer care claim that the part is not available and they r simply delaying the dates. Whenever we try to register a complain. Then at first they listen to us and send us a msg regarding a service request no. To be used whrn we r satisfied with the service. The repairers...
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Hari M. Agrawal
from Lohaghat, Uttarakhand
May 9, 2017
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Service Engineering not coming to repair newly purchased Symphony Cooler

Address: Udham Singh Nagar, Uttarakhand, 263145
Website: www.symphonylimited.com

I purchased a Symphony Cooler Diet 50i, and the cooling function stopped working. I lodged a complaint (DE-SA-5E17003) on May 5th, 2017. The service engineer has not yet arrived. No one from the Service center, Sam Service (R), Mobile No: [protected], contacted me yet. When I called their number, most of the times, it is either switched off or no one picks the phone. On two occasions, when they did pick up the phone, I did not get any definitive...
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Sumit kumar garg
from Noida, Uttar Pradesh
May 7, 2017
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Symphony touch 110- water leakage in cooling gone.

Address: New Delhi, Delhi, 110044
Website: www.symphonylimited.com

I bought a symphony touch 110 cooler last month. It start leaking after few days. I raised request to symphony and got the service request no -
ND-GE-30D17002. Technician is keep coming nearly 7-8 times to repair. But problem does not solve at all. Even technician take out each n every part of the cooler and assembled it again. After assembled, it start again leaking and now cooling is gone completely as well.

Now fan...
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