Symphony Limited Complaints &amp; Reviews

Address: Gurgaon, Haryana

I have booked a complaint on 2t.05.2014 & I got a sms from Symphony mentioning my complaint no. as FA-VK-24E14009 and also mentioned That Mr Vikram Yadav will attend my complaint. But he has not shown up so far even after making more than 30 phone calls, I have called him several times but he has shown no interest to attend my complaint when my product is within warranty period. I have not been able to go out and do other work for last three...

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Address: New Delhi, Delhi

I purchased symphony air cooler DEIT 35I-ROI on dated 8th may 2014. I have booked a complaint on 10th may 2014 & I got a sms from Symphony mentioning my complaint no. as ND-AT-10E14037 and also mentioned That Mr VIRENDER will attending my complaint within 24 hours. But he has not shown up so far, I have called him several times but he has shown no interest to attend my complaint when my product is within guarantee period. Again I register...

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Address: Bangalore, Karnataka

Hi, I had registered complaint with Symphony customer Care and even after 1 week following up no one had come to address the same. Complaint Number: BL-DS-18E14008 Customer care is not even bothered to look into issue every time I call they will take the details and promise that the service engineer will visit same day but its not happening. Request you to please look into the same urgently....

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Address: Hyderabad, Andhra Pradesh

Dear Sir/Madam This is to inform you that Symphony Coolers complaints diverted to Symphony Healthcare Technologies Pvt Ltd.Here we attached the link for your perusal http://www.consumercomplaints.in/symphony-b102686. Symphony Healthcare Technologies is Software company and located at Hyderabad. We are demanding you to remove the above mentioned web site link immediately for avoiding legal actions Thanks and Regards Anjaneyulu Sr.Executive Symphony...

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Address: Hyderabad, Andhra Pradesh

For last one month I have been making couple of service requests for Symphony Cooler - Diet 50i. Even though I receive an SMS that your service request has been registered, service persons didn't turn up/or didn't show much interest to address issues. I tried calling Symphony customer care and there is no response from them. My cooler's warranty is ending by this month end and I believe the service persons are acting irresponsible after...

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Address: Vellore, Tamil Nadu

I purchased a simphany SUMO JR. cooler on 18th April 2014 at Vellore (Tamilnadu) at the time of purchasing of cooler distributor told any fault will occur it will be rectified within 48 years.
This cooler developed pump problem on 29 Apr 2014.
I registered a complaint to No [protected] after a repeated requests made with local dealer technician came on 02 May 2014 and told that pump needs replacement but at present it wasn't...

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Address: Jaipur, Rajasthan

This is regarding SYMPHONY which reders the worst kind of service and HAS NO VALUE FOR ITS CUSTOMERS. Being a reputed brand (i doubt why ?) we bought a symphony cooler NINJA on 9th MAY 2014 from RELIANCE MARKET, VKI, JAIPUR. Since the day of purchase we installed it, and saw that it is not cooling at all.Water is not evenly distributing in the honeycomb pads. if we talk about its cooling than, a normal handfan can also blow wind better than...

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Dear Sir/Madam, I have purchased a Jumbo cooler vide model no- ACODE045 & Sr. no- 03A0211C76072.Cooling pump, switch, motor may be damaged. On 12.04.2014 (Saturday night) an uncontrolled and unavoidable situation create due to one part of fan broken in running condition of cooler and cooler sleeper from trolley due to broken piece of fan heated the cooler body by heavy force and imbalanced. It is the blessing of god that situation...

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Address: Jaipur, Rajasthan

hi,

i have booked a complained to Symphony customer care at date - 30 April 2014 but did not get any response yet.
Complaint no :- JP-MA-30D 14023
My Symphony cooler Model no :- Diet 22 T
Problem :- water pump, Cooling Pad, Water tank rubber.

Customer care provide me a number service engineer, Manish khunteta[protected], this guy never pick phone,

I am very tired to...

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Address: Bangalore, Karnataka

Hi, I have bought a symphony air cooler one month back and the cooler is not working. I have registered my complaint on symphony website. They have sent me a complaint number and the phone number of the person who is supposed to come and check the cooler. but no body is answering the call since many days. They are least bothered. Whenever I try to register the complain again they send a message saying this complaint is already under consideration....

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Address: Meerut, Uttar Pradesh

I purchased a symphony diet 22i on 29th april, 2014 from dee dee enterprises meerut. Its hardly been two days and the soft panel had stopped functioning. It's disturbing because I have put in a lot of money in it and it stops functioning properly on the second day itself. What do I do now. I can lodge a complaint now as it is 3am right now but it'll be the first thing I'll do in the morning. Plz make sure replacements of the non functioning...

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Address: Bangalore, Karnataka

I have booked a complaint on 24.04.2014 & I got a sms from Symphony mentioning my complaint no. as BL-DS-24D14011 and also mentioned That Mr Murlikrishna will attending my complaint within 24 hours. But he has not shown up so far, I have called him several times but he has shown no interest to attend my complaint when my product is within guarantee period. Should I need to go to consumer forum to get the matter resolved ? Its not even...

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Address: New Delhi, Delhi

Complaint no.: ND-AT-18D14007. Assigned employee Mr. Virendra (mob. no. [protected]) calls me on the 2nd day after service request at 9:05pm. Is this the time to attend a customer? Finally he came after 3 days of registering service request and refused to perform the service of the cooler by saying that it is our job to do it. He refused to clean the fan as well as the internal components. Also the MRP of drain plug of Diet 22i as quoted by...

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Address: Hyderabad, Andhra Pradesh

I had requested a service call to Symphony winter Air cooler as pump is not working.
The service person from symphony said pumps need to be replaced and there NO warrenty will be given for the replace pump.

I want to know how could sell spare parts like pump with out any warrenty. When you have given warrenty for the first year on pump why are you not giving any warranty on the new pump....

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Address: Pune, Maharashtra

I bought one Symphony air cooler on 6th April 2014. Some issue is there, it pumping out the water when run in cooling mode. I register complain twice (complaint Id: PU-SD-7D14063 (on 7th April) and PU-SD-10D14006 (on 10th April 2014)) but no one is responding....

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Address: Bangalore, Karnataka

My cooler has some or the other problem every year, though i use only for 3 months a year.

The service logging mechanism is amazing fully automatic and there aftetr they will automatically close the ticket. i raised again same thing happened again and asked me to raise another ticket...trust me i called up to the mobile number that came thru sms somebody will say we will com today.. no body has turned up even afetr 10 days..br...

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HI this is wasim akram . i have a mobile symphony w70 but after using three month its touch pad is not worinig. i went to customer Service Mirpur 10. they inform me that they will fix it by 30th oct. but when I call today they infrom me that come to 6th october then they will inform me it is ready or not? my question is it the way to deal with customer? you need to know how essential a mobile today and you are killing my 15 days...

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My complaint no. is BL LN 27H13004 ON 27th august 2013 is still be attended Nobody from the company contacted me yet. Now will it be fair enough to mention that SERVICE AFTER SALES Sucks!!!! They don't give a damn about their products after it is sold. Any suggestions? vivekanand m desai [protected]...

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Address: Gwalior, Madhya Pradesh

Dear Sir We purchased three coolers around 3-4 months back of Rs 40,000 approx. Till now we have faced many problems such as water leakage (8-9 times), water pump fused ( 1 time), cooler motor burned (1 time) etc. Many times this problem has been solved by the customer care service provider of your company, but the problems continues. We have also talked to Mr Anil Garg, gwalior many times but still much effort not yet been made in...

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