Symphony Limited Complaints & Reviews

Hi,I am Asha Mandadapu,I m here to give complaint about the symphony Air cooler.I bought this product at Mar 2012.Now the performance is worest than anything. In the features menu they mentioned it will work for 35 feet but even the air is not coming just for 2 feet. I believe that symphony is famous and good brand and i bought this stupid product for 6000.00Rs now it is not working I want my money back.

My name:Asha M
mailid:asha.[protected]@gmail.com...

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Address: Gurgaon, Haryana

I bought a symphony cooler from star Cj. but it is not working so i put complaint to star CJ. but they told that please submit your complaint to symphony. so i book complaint to symphony many times. i found one request no and next day i found a massage that your complaint is resolved. but the person not attended the complaint.

cooler is not working and remote is also not working. please change the symphony cooler....

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Address: Udham Singh Nagar, Uttarakhand

I (unfortunately) bought a desert cooler model- winter from symphony via dealer-Joyti electrical (add: Kashipur-Uttrakhand) dated 01.05.2011 after seeing the adds on TV with abstract of cooler. But to my surprise that i have suffered 3 times , First incident took place when -
After purchasing within 15days motor of that cooler burnt & i launched
Complained but after continuous mail & phones this problem rectified after...

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Address: Vadodara, Gujarat

I have purchased the air cooler on 30th april 2012, but i have told that it will cool the area upto 20 sq.mt | 20 sq.mt 200 sq.ft | 200 sq.ft but the fact is it only cool the area of one feet not more then that company is doing false advertised to miss guide the customer and they dont have money back option also as they know there good sold with false advertise so they are smart enough to loot the customer
I thing there should be...

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Address: Pune, Maharashtra

A very horrible after sales service (or the lack of it) by Symphony. We bought HiCool water cooler in May-2011, after which it stopped working within few days. We logged a complaint and a service engineer visited us who told us that there is problem with the motor. He fixed it temporarily and we used it for couple of days. After that, due to monsoon and winter season, it was not in use. When we started use again in Apr-2012, it immediately...

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Address: Ghaziabad, Uttar Pradesh

I had bought a Symphony Sumo cooler about 3 years back. Its fan blade had broken off by itself, damaging the body which cost me Rs 800 (only the blade) and more than a month to replace. Last year its fan motor winding went off. When i sent it for rewinding the electrician told me that it had Aluminium winding instead of Copper. i then called up the customer care to confirm and they agreed that they are supplying coolers with Aluminium winding.br...

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Address: Faridabad, Haryana

I had recently bought storm 100 E the latest tower air cooler from symphony. The company claims that it can cool an area of around 1000 sft. where as it is not good enough for a room of 350 sft. Also the motor pump of the cooler stopped working after 4 days from my purchase and I had made a complaint to the service center and its been more than 7 days and the service center doesn't have a motor for replacement.

The quality...

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Address: Ahmednagar, Maharashtra

We have purchased symphony air cooler from shradhdha electronics sangamner on 14/04/12.In showroom the cooler runs without water,after going home & filling it with water we find that the water is not circulating we registered the complaint at shardhdha electronics on14/04/12 But they have responded to our complaint on 25/04/12 & told that the cooler motor is faulty & it has to be changed.But still on today they are taking this...

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Address: Ahmedabad, Gujarat

I have purchased a new Symphony (sumo) air cooler on 31.3.12 as it is an hot summer. When it brought home and started and found its cooling system is not working. I gave complaint to their on line number [protected] on 5.4.12 and a complaint No.DYE 5112003 is given. But no action is taken by the service centre. I have given email to the [protected]@symphonylimitd.com an they given complaint No.HDC IID 12004 on 12.4.12. So far the new air cooler...

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Address: Kolhapur, Maharashtra

MY COMPLAINT NO IS NSA-30C12004. NO BODY IS TAKING CARE OF. WE ARE HELPLESS. ONLY CAN DO IS GIVE ADVICE TO THE FRIENDS & RELATIVES NOT TO GO WITH SYMPHONY PRODUCTS.

GURUDATTA PATIL
KOLHAPUR
MAHARASHTRA
[protected]...

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Address: Andhra Pradesh

I have purchased Symphony Diet Air cooler.Within One and half year the wheels are coming out( Some part is broken.) I have booked a complaint online and there is no response. Finally I could locate an authorized service people and with great difficulty he could come to our residence. Ultimately he informed that the particular spare is not available. If the spare is not available, why do the company manufactures such a product? I advise that...

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Address: Gujarat

Symphony Limited is not giving any JOB confirmation to any new joined employees. they are simply giving political reason and not giving conform service. they are using person for 6 months / 1 Years and then throw away form company for most of the persons even they have taken from other good company's. so please don't go for any interviews or don't join this company which are making Air coolers in Thol.

Old employees...

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Address: South West Delhi, Delhi

I made the complaint through the trailing mail on 17/8/2011 which is at Sl No.1. The company replied through the Sl No. 2 and accordingly I contacted immediately their local Delhi agency " Ria Enterprise" at their given phone number [protected] by Mr. Hamid of Symphony. The agency infrmed that the lower portion of the Geyser shall be replaced by 1st week of September'11 as the part is awaited from the factory. In the first...

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Address: Visakhapatnam, Andhra Pradesh

I purchased symphony jumbo air cooler at big bazar with Bill no:41/52668, dated :13/03/2011 at a value of Rs.6790/- ,its pump stopped working 13/08/2011 for which we raised a complaint with big bazaar on 16/08/2011 and no action has been taken till date (5/9/2011). On contacting them today, I was provided with a local service centre contact number, upon calling him, he recklessy asked us to contact the retailer( big bazaar). no action is...

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Address: Ghaziabad, Uttar Pradesh

Hi, I purchased a Symphony Winter Cooler on 01st May 2011. Suddenly on 17th July 2011, it starts making noice, I got the complaint logged on dated 19th July 2011 by calling on [protected] and the service man came on the same day, he found that the one of the slide of Fan has been cracked and hence that would be replaced but due to unavailability of FANs, I was given the commitment that these would be available within 3 or 4 days and I was...

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Address: Chennai, Tamil Nadu

With reference to purchase of the Symphony Air Coolers NINJA of 15 lts at star bazaar ,Chennai on 13.5.2011 detail of the warranty and bill enclosed . we have problem with the unit water is coming out from the front of the water level indicator between the joint of the base with castor wheel to the body of the cooler . our whole room got damped it also spoiled our bedding ,further for service contacted star bazaar ,Chennai ...

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Address: Vadodara, Gujarat

dear sir,
I am purchesed a symphony winter aircooler from RA ELECTRONICS PVT.LTD. ON 02/03/2011

my bill no S1/CMB11/451690 . but we have face the problem in cooler like water licage at both uper & bottem side due water licage we face the problem of elctric sock. we complain at symphony tollfree no.
[protected] & also RA[protected] but their is no responce from both the side til...

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Address: Gujarat

I too regret buying symphony winter air cooler at double the price as compared to other non-branded coolers. Symphony service is the worst i ever encountered in my life. I registered a complain with their customer care care center no [protected] on 14/05/2011. From 14/05/2011 Till 15/05/2011 i made them nearly 100 calls and everytime i was told that the technician is on the way n he will reach in 10 mins. I beleved them n waited. But no...

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Address: Ahmedabad, Gujarat

i had bought a symphony Winter cooler around a month back. There is a swing problem and a current in the body of the cooler.

i had registered a complaint on 31st may but still havent got any response from company's end. My complaint no is SKH-1F11002...

Even after paying a high price for the cooler, it did not work as it should have and to top it all there is no service support of any kind.
br...

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Address: Visakhapatnam, Andhra Pradesh

I have given complaint on 31.05.2011 but till the date no one came for servicing. If I call the service centre, they are simply reply persons are busy with other work and we will send the person so and so date. The Service centre No are as follows [protected] and[protected]. My address is as follows- Lachkesh Prasad C/o G Lakshminarayan Advocate, D.No 8-1-29, Jogavanipalem, High school road, Gajuwaka, Visakhapatnam-530026. My cell no [protected]....

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Symphony Limited Complaints & Reviews

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Recently resolved complaints

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It is not working satisfactory

Bad product Symphony cooler

Defective cooler supplied(fan blade/motor damaged)

not getting cooling effect

Horrible service from Symphony - natural cooling

Poor quality

Poor Quality & Service

exchange of faulty piece

customer service is very poor

NO COOLING

servicing/spare parts

Political in JOB / Confirmation not giving to senior person for JOB

post sales services within warranty period

SERVICE WITH IN WARRANTY

Mentally and Physically Harrasment in Service

LEAKAGE OF WATER

water leakage & current from body

Customers taken on ride

Cooler swing not working and current in body

pump and short for body

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Symphony Limited Complaints & Reviews

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