Symphony Limited Complaints &amp; Reviews

Address: Ajmer, Rajasthan

respected sir / madam,

sir humne ashoka sales corporation kaiser ganj, ajmer se 19-jun-2013 ko symphony company ka cooler purchase kiya tha, 25-jun-2013 ko cooler band ho gya, service center per phone krke service man ko bulaya to unhone btaya ko aapke cooler me lage hue parts duplicate hain, is bat ki jankari humne dealer ko di or service center walo ki taraf se bi yehi bat dealer se kahi. per koi jawab nahi mila or na hi...

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Address: SAS Nagar, Punjab

I purchased Symhony Cooler Diet 22i on 28th May, 2013 through Star CJ. They delivered defected cooler. Its Fan is not moving and water is leaking from the top of it. We are not able to operate it even for a day from the date of its purchase. From that date I have approaching Customer Care service through mail and SMS but all my efforts went in vein till date.

It has its service center at Baltana near Zirakpur (Chandigarh)....

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Address: Jammu, Jammu and Kashmir

I purchased a Symphony Cooler for my resident on 22-May-2013 and Fault occurred in that on 6-June-2013 and I logged a complaint and today is 21-June-2013 and till date problem has not been rectified. The Service Engg. has already come to my place 3 -4 times, and everytime he finds a new fault and ask for the change for which Part has to be replaced.
Now I want if sooo many faults are their in Cooler, Company should give me a NEW COOLER....

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Address: Hyderabad, Andhra Pradesh

We were facing water dripping problem with newly purchased(17.03.13) symphony diet22i air cooler, i logged a complaint in symphony web site and after follow up several times company's service engineer has come and did some job and in his presence cooler speed completely come down and he told due to electricity voltage fluctuations it was like that. I shocked after listen his answer whereas at the same time other home appliances are working...

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Address: Jaipur, Rajasthan

i bought a symphoney cooler model storm70i from surabhi jayanti market jaipur on[protected]. but it dont work proper too much noise from motor & no cooling . i complaint about this to dealer & service center of company & complaint no . is MAH-18E13013. but no proper response given by company. the man manish khunteta who come for complaint he says that i send it to my supervisor . but no body come. i complaint for...

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Address: Gautam Buddha Nagar, Uttar Pradesh

This is in regards to my servicing of Symphony air cooler HICOOL model. My complain# is ARM-30E13001. My Symphony cooler pump was working fine but my cooler needed servicing from inside as it was very dusty from inside and I don't know how to open and clean the cabinet. So I called symphony[protected] for cooler servicing on 30/5/2013. A technician from Symphony Mr. Anil(MOBILE: [protected]) was assigned to handle this complain. He...

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Address: East Delhi, Delhi

This is regading a complaint with symphony cooler that is under warranty with the the manufacturer. I have raised a complaint and the number id AQU-24E13005. The product has developed a problem with its swing function. However, I have been given continuous reassurance that a technician would come and replace the defective part but no action has been taken so far. Please do the needful to get this problem solved....

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Address: Gurgaon, Haryana

I bought a Symphony Hi Cool Smart i Cooler on[protected] from Sachdeva Traders,46, Shopping Mall,DLF Phase-1 (invoice no.-6399) and within 20days cooler has stopped working .Have made complain( complain no.- SKE-25E13028) on customer care no.[protected] (which is automated system i.e you wont find any tele caller there to address your problem) and after feeding required information i got a message about the engineer with commitment that...

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Address: North 24 Parganas, West Bengal

It seems that the products sold by Symphony air coolers are meant for discarding them as trash after 1/2 years ? there is no after sales support in Kolkata even when I am ready to pay all the charges, the people at the service center are useless bunch who are prompt in telling the cost of spares/services only to forget about doing the job. my complain booked on 10/4/13 CTC-10D13007, I may have made a dozen calls to them but they seem to be...

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Address: Madhya Pradesh

Dear Concerned Person

On 16th April 2013 we purchased symphony air cooler"SUMO" from Lotus Electronics(address-Navneet Darshan 16/2 Old Palasia Indore),invoice no.-05R1300480 product serial no. 856 ,cost 8299/-.From the date of purchase we lodged three complains to Symphony as there was technical problem in water pump that was not working ,they sent service provider on their given time within 12 hours, everytime...

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Address: Dahod, Gujarat

Dear sir/Madam
I have taken symphony strom cooler from MAKERS REFREGERATION BILL DATE 04 MAY 2013. and I went out of station and yesterday when cooler was taken in use it burnt and all smoke came from it do needful services as it can be taken in use as early as possible .
MODEL - SYMPHONY STROM
BILL DATE - 04 MAY 2013
DEALER - MAKERS REFRIGERATION, DAHOD .DEALER MO NO : [protected]
MY ADDRESS
OMPRAKASH...

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Address: Hyderabad, Andhra Pradesh

Buyers Beware Regarding Symphony Coolers. Dont go by the tall claims made by the compnay in the adverstising media about their products.The service is third rate with no response even in Warranty period.The cooler I bought was advertised as effective for a room size of 750 Sft.But on actual use it was found to be effective for room area of 250 sft only.Therefore the company is cheating the consumers by making tall and false claims.
br...

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Address: Belgaum, Karnataka

I have purchased a syphony air cooler from Revankar Maruti Galli on 15th April 2013. It worked for 3 days and there is a problem with the cooler. I approached the shop and they advised me to register a complaint in the call center. I registered the complaint and there is no response from the technicians since last one week. I think they have sold me a duplicate piece and now both Revankar shop and company technicians are not responding....

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Address: Bangalore, Karnataka

Hi ,

This complaint is regarding the Air Cooler.

It has been from the day one that I have purchased , I am facing the issue contineously. There is very bad response from the company side.
I have a very big email trial .Which I have been following it up .. but without a proper response.

Purchased on : 14/4/2013 night
Item : Aircooler
Make : Symphonybr...

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Address: Hyderabad, Andhra Pradesh

I HAD PURCHASED SYMPHONY COOLER MODEL WINTER COOL IN FEB 12. THE COMPANY HAD ADVERTISED IT AS PROVIDING COOLING COVERAGE OF 750 SFT OF ROOM AREA.BUT ON OPERATING IT WAS GIVING COOLING COVERAGE OF 250 SFT ONLY.INSPITE OF MAKING COMPLAINTS TO CUSTOMER CARE OF THE COMPANY TWICE AND TO THE DEALER, NO BODY HAS ATTENDED TO THE COOLER.CONSUMERS ARE REQUESTED TO TAKE NOTE THAT THE COMPANY AFTERSALES IS NON-EXISTENT AND S ASUCH THEIR IS NO
PURPOSE...

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Address: Patna, Bihar

Product name- Columbia Geysers
Job no- 4457
Given for repairing on 1 November 2012 but not repaired till 10 December 2012.Reason is parts not available.Please see my Geyser is repaired immediately.Otherwise I will take legal recourse.

Complainant P.N Singh,(Advocate Patna high...

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Address: Bihar

Dear Sir,
It is indeed very disheartening to say that symphony's customer care service is very poor.
I ( Anil Bihari), purchased smphomny winter model on 14 may 2012 and after working for few months it developed a problem with, its fan not working properly.Apart from this the body is shaking as well.Despite my regular calling to the nearest dealer of Symphony coolers in Bihar Light Corner no proper response is given. They...

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Address: Gautam Buddha Nagar, Uttar Pradesh

I bought Symphony Cooler (DH2 22CR) from Agrawal Electricals, Jagat Form Gr. Noida on May 20th, 2012.

On 12th July It stops working and I raise complaints with Customer Care on July 13thJuly, 2012.

The Engineers visited 3 times to repair the cooler but still they are not able to rectify.

Now the coller is useless to me. I have spent 6500/- which is of no use now.

Pl. help us to...

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Address: South Delhi, Delhi

I bought Symphony Sumo Jr cooler from Powerlite Electricals (India) Pvt. Ltd. on 17th of July 2012 late evening. The specification mentioned on the cooler brochure was that it will cool a place of 300 sq.ft. The place for which i bought this cooler was only 250 sq.ft. So i thought the cooling will be very good. I do also have proper ventilation for the cooler.
Now when I started the cooler, I was highly disappointed. Even after running...

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