Symphony Limited Complaints & Reviews

Hi
I have brought symphony coolers from raj electronic , rk puram market on 22 june 2012. Cooler had worked well for one week then I started created problem " fan not working". I had called to raj electronic guys they have given me symphony customer care number , I have launched the complained on customer care. After 24 hrs(30 june 2012) I received a message that " this is yoru complained number and we will do the need...

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Address: Ghaziabad, Uttar Pradesh

dear sir/madam
i had purchased a symphony jamboo aircooler last summer and at the start of this summer i found that ,the water pump of my cooler is not working,
for that i complaint in symphony service center ghaziabad they commite me to come within working days and provide me a complaint no. that is KME 23E 12080 but after a long wait and so many call i found a massage from their side that ur complaint has been solved without...

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Address: Indore, Madhya Pradesh

I would like to tell here that my symphony air cooler ..model winter ..fans has been damaged..and no one is attending complaints related to in symphony service center indore.

Pc Gupta

Manager

Bank of maharastra,anaapurna road,indore...

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Address: Uttar Pradesh

It has been worse buying cooler from none other then highly endorsed sales people & co claiming of its prompt & efficient after sales service?? It has been a month now that we are unable to use the product, that too a cooler in unbearable summer, simply because its under warrenty & we are infromed each day by supplier ( Home Town) that someone would visit us immediately, but of no use. Registered our complaint at co's Symphony...

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Address: Mumbai City, Maharashtra

I am surprised that after so many reminders, only one person came to the house. when it was pointed that the cooler was not colling and was making a big noise, he made some adjustments. he also informe that another customer wanted the coller and when he was told he can take it he said he will let us know
even now we maintain that a defective unit was supplied to us and it still is making a lot of excessive noise
Tasneem got...

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Address: Ujjain, Madhya Pradesh

I am a Symphony Air Cooler customer of their product model Hi Cool remote. I had bought the product in 26th April 2012 . The starting problem and I had registered the complaint around 1 month back, at symphony Mr. Mohmmed Idrees Khan (Mob. [protected]). The call number is NPE-11F12010. I have been following it up on a daily basis but nobody has turned up. My Address and contact number is as follows:
Gajendra Deshmukh
414, Padma...

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Address: Gautam Buddha Nagar, Uttar Pradesh

Hi,

My name is pradeep rai. I bought air cooler of Symphony before 1 month. After 4 days Air cooler is not working due to waterpump has been damaged. I logged the complaint and my complaint no. CEE-7F12017. after that anybody did'n give any response from company side.Already I send mail CEO of company. but no response. due to reason i write mail to consumer court. I need the response immediately. you can contact my...

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Address: Sikkim

Namita on June 21, 2012
pump Not working/Not cooling
I Purchased Symphony Air Cooler Model: High Cool on 30.5.2012 . But after 20 days stop working pump and not cooling. I have given complaint on 15.06.2012 but till the date no one came for servicing. If I call the service centre, they are simply reply persons are busy with other work and we will send the person so and so date. The Service centre No are as follows [protected]...

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Address: Ghaziabad, Uttar Pradesh

Dear Sir . Madam

I purchased a Syphony Air Cooler model DIET 22E through STAR CJ network , the invoice no. is U[protected] dated 16/05/2012. After one month cooler fan stooped working. I made complain since 15/06/2012 on their IVR controlled customer care too many times and I received an SMS with complain No. KME-20F12009. But nobody attend the complain and the complain has not been resolved.

I also contact...

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Address: North West Delhi, Delhi

Cooler is not working since 2 days.. I purchased it on 22nd may 2012 and in a month, pump has stoppped working, and now cooler is throwing hot air..

I called customer service 3 times, which puts me through to IVR, automated response, and confirms me that complaint has been lodged. I even get a text message after that confirming complaint number and saying that I will get a callback within 24 hrs which never happened actually.br...

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Address: Faridabad, Haryana

Gaurav Jetly
M: [protected]

Modal No: 10A5512E16560
Name: H! Cool Smart

Service is really poor for Symphony. Its only one month and they can not provide good service.

First Call: 7-6-2012
When I logged a complaint on 07/06/2012 then I received a message on 08/06/2012 that, your call number is DDP-8F12011. From

Symphony Mr Mob- [protected] will contact you within...

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Address: Haryana

I bought symphony Jumbo cooler on[protected], and just within 15 days of purchase pump is not working,fans are creating sound........Even after continous complaints at your cutomer care nobody is bothering........what kind of product you are selling to the customer? I am now going to get everybody negative about your produt through all networking sites.............. ( Mr.Sameer Chhabra
A-2000,First Floor,Green Field Colony,Faridabad.)...

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Address: Bangalore, Karnataka

Hi,

I had purchased a Symphony Diet 22E cooler from Hyper City Mall on Banerghatta Road 2 months ago. Within one month of purchase the PCB board got burnt out and the switches melted. I lodged a complaint with the customer serivce of Symphony and in a couple of days time someone by the name of Rakshit came to attend to the complain. He changed the PCB board but did not change the switch as he did not have them. He stated...

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Address: North 24 Parganas, West Bengal

I have purchase symphony air cooler (Model: 22E) on 06.05.2012 with a price tag of Rs.6991.00. After one month the pump is not working, we register a complain in symphony's website and SMS me with there service provider name (Mr. Ujjal Sengupta) with mobile no ([protected]). I have called this guy many times but he is not picking up the phone. My Call NO: is SPL-11F12004 DT. 11.06.12. Its really pathetic a company like symphony is fooling...

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Address: Gurgaon, Haryana

The quality of the Symphony coolers are poorer than the locally manufactured plastic body coolers. I bought Symphony Winter last year in June from an authorised dealer in Sikanderpur, Gurgaon - Bindra Electrical Company. My ordeal started just after purchase. After installation i figured out that the pump is not working. I called the dealer. He insisted to bring back the cooler to store. After lot of persuasions he sent one mechanic who has...

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Address: Bhopal, Madhya Pradesh

i have purchased symphony winter cooler on 31 march of 2012 Lotus Electronics, MP Nagar, Bhopal
and still in warranty ,right after 1 week cooler did not work properly .
still its water pump not working.i complaint to the symphony service center and lotus electronics .
and they repaired it 3 times ,after that i m suffering from same problem and still my cooler is not working and now they are not responding.
i need...

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Address: South Delhi, Delhi

I HAVE PURCHASED A SYMPHONY HI COOL SMART AIR COOLER FROM RELIANCE DIGITAL RETAIL LIMITED AMBIANCE MALL, VASANT KUNJ.
PURCHASE BILL No.[protected] DATED. 22.05.2012.
ABOVE SAID COOLERS PUMP IS NOT WORKING FROM LAST 5 DAYS.
I COMPLAINED ALSO TO SELLER AND SYMPHONY SERVICE CENTER ON [protected].
BUT THERE IS NO RESPONSE FROM UR SUPPLIER AND SERVICE CENTER.
KINDLY DO THE NEEDFUL AS SOON AS POSSIBLE.
FROM...

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Address: South Delhi, Delhi

Hi,

I purchased Symphony Winter Cooler on 7th April 2012. Cooler started showing problems within 2 weeks of purchase and finally jammed. I register my complain with Symphony. Their engineer came and told us motor needs to be replaced and he will get it done in 1 week. After 2 weeks, I received SMS that my problem is solved!!!!
I register another complain, and new engineer came and told the same story.

Can...

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Address: Hyderabad, Andhra Pradesh

Hi,

I have bought my Symphony AirCooler(New Smart Hi Cool) model on 18/03/2012. In features they have mentioned that 200 sqft. it will fit. My room has just 112 sqft. only for two people its not sufficient. Problems I have faced are

1) Remote Sensor are not working properly.
2) Facing Problem with Faulty PUMP , it's not working since 10days.

i have raised an complaint to direct customer...

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Address: Ghaziabad, Uttar Pradesh

I, Ravinder Jain, bought a Symphony cooler on 19th May under the one year warranty, after 4 days its cooling pump stopped working, so I complaint regarding the same (Complaint no. KME-23E12082) to local dealer which he forwarded to the company, from then there is no response just a call that they would be coming by today and tomorrow only after several times I called them. It is almost 10 days after complaint and still I am waiting for their...

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Symphony Limited Complaints & Reviews

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Symphony Limited reviews & complaints page 31

Fan is not moving

bad service and fake warranty commitment

Fan blades damaged

Defective Expensive Cooler

DEFECTIVE PIECE SUPPLIED-NOT REPLACED EVEN AFTER COMPLAINTS

starting problem

WATER PUMP NOT RECEIVED

Not Working pump/Not cooling

Cooler Fan not working

pump motor not working

Worst Service/Company Ever

pathetic product & worst after sales service

No response to request on faulty product

Pump not working

Poor Quality Product - No Service Support

complaint regarding symphony cooler

PUMP IS NOT WORKING

Winter cooler not working

Reg : Symphony Air Cooler Purchased At TATA CROMA Store Hyderabad

No service

Symphony Limited Complaints & Reviews

File a complaint to Symphony Limited

Recently resolved complaints

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Symphony Limited reviews & complaints page 31

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