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Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in
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Updated: Mar 12, 2025
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Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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gps tracking of moving tmt buses is now stopped.
9
TMT Bus Conductor restricted me using my TMT bus pass
6
No TMT Bus Transport From Kalwa Railway Station W/E both sides

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Non communication of conductor

Thane Municipal Transport [TMT] reviews & complaints page 4

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N
Naitik Parasiya
from Thane, Maharashtra
Apr 12, 2024
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65 Ac borivali not stopped at Tattvadyan Vidyapeeth

Tattvadyan Vidyapeeth pe bus rukaya nai or wagbil se pakadne to try kiya to bus rukaya nai... 2nd time huva he bus driver vidyapeeth ko rukate nai he. Jyada bolte he to bolte he complain kardo......
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C
Chide01
Apr 12, 2024
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Driver

Address: Thane

ड्रायव्हरने माझ्या अंगावर गाडी घालण्याचा प्रयत्न केला.

I was traveling from Thane station to Vrindavan society on 11/04/2024 at 11.30 pm.

Please find the attached copy of ticket with this complaint....
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G
GodwinD
Apr 11, 2024
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Respected sir, greetings! Sub: special request to provide ac buses reference: bus route no - 58 electric (Mira road thane) ti

Address: Thane

We have been regularly travelling from Mira Road station to Thane court naka daily by Bus No. 58. From 1st April 2024 the old big AC buses are replaced by the new electric buses.

However, we are shocked that the new electric buses are NON-AC and this has caused us a lot of inconvenience. As you are aware, the weather is very hot and humid and summer too has begun. It has been very inconvenient for us to travel daily as well...
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S
Samyak@1210
from Thane, Maharashtra
Apr 6, 2024
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Complaint about bus no 62

Address: Thane

I am a regular commuter on bus no. 62 and I am writing to address a pressing issue regarding the bus frequency during the afternoon hours. The limited number of buses operating during this time is causing significant inconvenience to many passengers, including myself.
I have observed that while the buses are seen heading towards the Brahmand depot, they do not return promptly, often leaving passengers waiting for almost half an hour....
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T
Tejasvini patil
Apr 6, 2024
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Missed Bus Timings

Address: Rustomjee

Kindly attention on this issue of the bus timings of TMT especially 48 Nos. Panchaganga bus (I travel daily by this bus). I reached at bus stand at 8.47AM but still there was no bus present even the bus time is 8.50AM, I asked to the controller though he dosen't have manners to talk to the passengers (Everywhere passengers face same issues from controllers i.e they not answer properly tgat causes confusions between passengers) who struggles...
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R
Rajeevtmt
from Thane, Maharashtra
Mar 28, 2024
Mar 28, 2024
This thread was updated on Mar 28, 2024
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Conductor was lenient to Issue the ticket and Misbehaving

Address: Sbi ,Dombivali eadt

Dear Sir/Madam,

I want your Attention towards Leniency and misbehiour by Conductor. I am travelling in 60 AC No bus from Kashimira. When I entered in Kashimira, There was crowd in bus and Conductor was Issuing tovket very slow. I also asked ticket but he did not give attention. Later on, I was shouting for tticket.Meanwhile, Ticket Checker Entered. He observed and given instruction to him to Issue Ticket. Then, He issied ticket...
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V
Vaishali Vicky Deokar
Mar 27, 2024
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Thane to kolshet bus 6 am

I am Vaishali Vicky Deokar, working in KVS in thane Airforce station kolshet thane West as a Maths Teacher. My college reporting time is 6.45 am. I have to travel from thane station to kolshet gaon to reach my working place on time. There is no bus available after 5.46 am to 6.26 am.
It is humble request to you please provide one more bus between this time gap(6.00 am)
Thank you...
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A
adithirao1999
Mar 26, 2024
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Frequency of 122 buses travelling from bhramand to Mulund station

Address: Tikujiniwadi thane west

The frequency of these buses are very low, we have been waiting since 1 hour and still there is no sign of bus. Hardly one bus comes within one hour time period. This even happens for the thane station bus in happy valley side
Please do the needful and help us...
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P
Pramod Hebli
from Thane, Maharashtra
Mar 17, 2024
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Complaint regarding TMT bus conductor demanding Aadhaar card for senior citizen concession

I am writing to complain about an incident that occurred on March 17, 2024, on TMT bus number MH-04-KF-4042.

I am a senior citizen and I have a valid identity card issued by the Thane Municipal Corporation Transport Services (TMT) with the number 20536. As per the TMT's policy, senior citizens are entitled to free bus travel from 13th March, 2024.

On March 17, 2024, I boarded the aforementioned bus (52 Thane...
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R
Ravindra A Patil
from Navi Mumbai, Maharashtra
Mar 16, 2024
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Online payment not received

Address: Koparkhairne navi mumbai

1st time i am travelling in TMT bus service, and i dont have sufficient money for taking ticket. Then i am asking for conductor online payment, conductor madam said, in TMT bus services nit accepting online payment for tickets.!!!...
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V
Vibhahalpeth
Mar 12, 2024
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Behavior

I have started travelling by bus recently and some of my observations are
1. The staff including driver, conductor are rude
2. Especially when they speak to women language is rude and poor attitude
3. Attitude towards differently able is horrible. Very insensitive. I was travelling with 2 differently able individuals one cannot talk was using an app to buy ticket the conductor was rude and was not accepting that app...
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C
crisandrades2501@gmail.com
Mar 11, 2024
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Lost my wallet

Lost my wallet. It was silver colour mettal wallet. It has all my important documents. It included driving licence, debit cards and around 2000 rs cash....
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H
Heena sinha
Mar 10, 2024
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Non communication of conductor

Address: TMT bus

I had boarded bus no 6 wagle agar around 9:40 pm on 10th of march 2024, from thane west railway station. I paid 10rs and asked for M.I.DC. bus stop ticket. The conductor gave the ticket for kamgar hospital. I assumed that it might be the next stop. The bus nowhere came near the MIDC bus stop and I had to get down at the last stop. I really don't get why the conductors can't inform us that it won't stop at a certain bus stop....
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M
Manj7
from Thane, Maharashtra
Mar 7, 2024
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Electric bus seats

I was seating in the first seat of electric bus number 53 from patillypafa @10.10 approx Driver 39658 is cobductors number had to put immediate break because of which I fell down so badly that I got cut of me leg just below my knees mt pants tore n fingur gas blood clot n headache as it was sudden. These seats are not recommended to senior citizens or any one no safety or else seat belts has to compulsory.
Please take appropriate action...
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S
Sharvari B
Mar 1, 2024
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Complaint Regarding Driver

Dear Sir,

Good morning,

I am Mrs. Sharvari. I am currently traveling on TMT BUS No. MH 04 HY 1845 from Thane to Bramhand.

Upon boarding the bus at GokulNagar Stop, I noticed that the back door was not being opened by the driver. Consequently, both I and another passenger attempted to use the front door. However, the driver responded with extremely abusive language, which I find inappropriate...
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S
surajv07
Feb 27, 2024
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Bus not stopped at Ghansoli Station

On 26th February 2024 at 9:10 TMT BUS NO.148 from vashi to parsik nagar was not stooped on Ghansoli Station i showed a hand to the bus but they didnt stop the both conductor and driver saw me waveing hands. The lights in the bus is switched off even the Route display board is turned off. After some time i catched the same bus on kalwa naka towards parsik nagar and asked conductor but he didn’t reply me. This happens after old conductor...
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A
abidi07.ha
Feb 26, 2024
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Rude behaviour of ticket conductor.

I’m travelling in the bus no MH04HY2630. The bus left Muchala bus stop at 11.45am. I need to get down at Mulund Checknaka for which I bought the ticket and since there was no change available, the bus conductor started speaking rudely and the behaviour is completely ill mannered. Just because I didn’t have change doesn’t mean I’m entitled to hear harsh words from the conductor.

Bus No is 88
Anand Nagar to Mulund...
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J
juzprasad
from Mumbai, Maharashtra
Feb 25, 2024
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Regarding collecting extra ticket fare by lying to passengers...

Address: First Rabodi
Website: Thane municipal corporation Transport

At 7:15 AM from Patli Pada bus stop, I boarded the Vrindavan society bus with bus number 1, and asked the ladies conductor for the last stop ticket by paying 13 rupees, the conductor lied that the bus was going to Mankoli and asked me to get off at Majivada stop after taking 10 rupees. But let's go aheadOn observation, the bus took a left turn to Ritu Park, if the bus was going directly to Vrindavan Society, why did the bus conductor lie?...
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W
WPinto
Feb 23, 2024
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Upkeep of ev buses

Address: Thane

The idea to introduce Ev busses was a very novel idea and many people are really enthusiastic to travel with a little increased fare. But the problem is that most of the busses are in poor maintenance from the inside. People have spit paan and there is dust on the window sills. The seats are almost threadbare Ac vents are missing in some, AC doesn't work properly in some.
You can always increase the fare if needed. Also kindly introduce...
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S
Sanjay bairi
Feb 21, 2024
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Money issue

The conductor and driver asked to get off the bus because they did not have change of Rs 100 and did not talk properly to those who did not have change.
Bus no. MH 04 HY 7619
TIMING. 9.35 am
Date. 21.02.2024...
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