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Tikona Digital Networks Complaints & Reviews

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Updated: Oct 7, 2024
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Tikona Digital Networks reviews & complaints page 13

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N
nitin24t
from pune, Maharashtra
Oct 19, 2021
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Tikona connection disconnected one year back and informed various times. But tikona asking for payment now.

Hi,

I disconnected my Tikona broadband connection one year back on Nov'2020, as i shifted my house from bangalore.

I properly informed to tikona by call and by e-mail also.
(I am attaching the email proof and payment details here. )

Tikona person also confirmed that closing connection mail got on 27 nov 2020. But Tikona didnt able to close the connection.

Now after one year...
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T
Tamil964
Oct 18, 2021
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Charging for non usage

Address: Bangalore

From 20th May 2021 to October'2021 customer was not in bangalore, Due to covid-19 moved to Tamil Nadu. Still Tikona charged as service utilized.
Email sent to customer care on clarification, no reply received as of yet.
Share me the utilized bill for the above mentioned dates. Sorry, would like to disconnect the connection as soon as possible.

Completely cheating the customer and not responding to email query!!!br...
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V
Vijaya'
Oct 14, 2021
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Internet connection problem

Internet connection problem and technical issues...
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R
Ronak Sayta
Oct 12, 2021
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Termination of Tikona Service

I have already asked Tikona to terminate the service. I have even responded to their calls regarding termination of service. Still I am getting bills from Tikona to pay instead.
I want the service to be terminated as early as possible. I already paid 1500 for the last connection and asked for termination. They said they will terminate but instead I got another bill for 700 rs. Please terminate the Tikona service I am not using it....
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I have terminated Tikona Services few months back and informed them about it. This was done since I switched to a better service provider. I started receiving numerous calls from them which were answered. They also kept sending me SMS regarding payment. Since I was not using their services and informed them about I did not pay. Moreso they confirmed about removing my services but kept sending SMS. Today some Legal entity called and told me...
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R
Rahul Bharsadiya
Oct 12, 2021
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Stop Sending Such Threats Emails

Address: Malad East

I Have Closed Tikona Internet since 3-4 Years back, Now am getting Mail that i need pay a amount of Rs 586.54. I still remember when last i was using there internet services, The internet was completely not working from 3 months, I have complained on every alternate days, Then I Asked them disconnect there connection, Still I paid some amount to them as they said, I dont Remember the amount.

This is Last Warning from myside,...
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R
rvsingh@786
Oct 12, 2021
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Internet -1127830176

I was coerced to take 15mpbs plan unlimited by your sales man on 08/10/2021 and details had been mailed to you. My Internet speed is slow within 2 days of Installation.I want you to increase my speed from 15 mbps plan unlimited to 30 mpbs for half yearly .And I had already paid you more than the 30 mpbs plan check in your system. Also refer my mail in regard.

Regards,
Ravindrapalsingh Deora...
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A
Arman Herekar
from Pune, Maharashtra
Oct 11, 2021
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Wifi speed is low , Changing plan

Address: Sinhagad colony, pimple gurav

Hello,
I am using Tikona wifi with 15MBPS plan of 6 months
But my wifi speed is very low, while uploading and browsing it is very low and i am not satisfied with this speed, so i want to change my plan from 15 MBPS to 30 MBPS,
Please change my plan ASAP...
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P
Pk005007
Oct 7, 2021
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Tikona Money Extortion

Hi,

Due to WFH i took tikona 60 mbps plan and after few months i moved to my hometown for few months and mailed tikona to hold my services for few months initially they didn't responded but after few days they generated bill for future months and told me if i will not pay they will sue me in court.

Its totally a harrasment how many time they calls, send messages even, i have extra amount on tikona that they...
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pravinhpimpalkar
from Pune, Maharashtra
Oct 6, 2021
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Wifi Connectivity Issue

Address: Wadeshwar Nagar Wadgaon Sheri Pune 411014

Hello,

We do not have wifi connectivity from last 36 hr .I registered complain against the issue but haven't received any response yet only received message that our engineer will reach out to you and they are not responding on call as well.

Since we are doing wfh its been difficult to manage now .I am providing my tikona userId for you reference.

user Id :[protected]

Hope it get...
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O
Om Gadkari
Oct 3, 2021
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Cancellation of our services

Address: Surya Nagari society near pcmc garden pimple gurav pune 61

We are requesting to cancel our services from may 2021 it's now almost 6 months we have to pay unwanted bills when they call us they just say we will resolve your problem but non of the team member arived yet and still waiting to cancel if they didn't cancel our services before 10th oct 2021 then we have to take some strict action on company...
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N
Nice One
from Pune, Maharashtra
Oct 2, 2021
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Account Termination

After being a Tikona customer for 10 years, I have requested for my connection to be terminated on 09th Sep 2021. I have suffered numerous issues with my connection in these 10 years - slowness, outages, login page itself not displaying etc.
Since my usage has increased in this lockdown courtesy my ward's online school classes, I have decided to terminate my Tikona connection as it is completely reliable. I have taken a stable and...
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Address: Bhandup Mumbai

I m really feed up with Tikona now, we got the pre paid connection in the year of 2019 n were happily using it for another 9 - 10months. we left out flat in the month of August 2020 n shifted to our hometown and the wifi was disconnected henceforth. It's been a year now n every alternate week I get threatning call from some lawyer or sometime from Delhi court and what not asking us to pay the amount from September 2020. My question is if...
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5
5pachpan gaming
Sep 30, 2021
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Scemar team Tikouna

Address: Ashok vihar phase 3

Porrrr scemar team Tikouna don't buys network guys...
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A
amrish53
Sep 30, 2021
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Connection amount refund User ID 1127662490

Address: Plot 170/171 C Block 2nd Floor 202 New Punchwati Ghaziabad 201001 (near mother dairy)

Hi,

I have taken one Tikona 15mbps internet dated 20 Aug. 2021 but i was facing a browsing and downloading problem and nobody solved my problem. So 30th August 2021, i was decided to disconnect your Tikona internet and i have continued my previous operator's internet services.
So i request you please refund my amount of Rs. 1412/- as soon as possible.

Note- I'm not happy with your technical and customer...
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S
smartyn13r
from Andheri, Maharashtra
Sep 25, 2021
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Refund not processed yet for cancellations of New Internet connection

Hello Team,

I had registered for a New installation for Tikona Broadband on 4th September 2021 but due to issues with speed and connectivity not available in my area the installation was unsuccessful. I paid advance of ₹1000/- using digital payment method.

I requested for cancellations & refund on 8th September 2021 and was informed by their customer care team that it will take 10-15 working days for refund.br...
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Address: 3rd floor, 21st centure, Ring road, surat

I have Renew my plan in 40 Mbps on 04-May-2021. from that, many compalin registered regarding speed issue and also Techinican told that change devices which is old and not supported 40 mbps. But, till date not replaced from your side.

Find attached call recording[protected] with your team. she was accepting that device is not supported 40 mbps, and i have escalated to our team and will replaced your device within 24 hrs. br...
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Abhishek Galagali
Sep 16, 2021
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Refund not issued

In the month of May I approached a Tikona person to get my internet installed but after inspection of my area it was not compatible for internet connection. Before installation, advance has been paid INR 4126
Name : Abhishek Galagali
Contact : [protected]
Email : [protected]@gmail.com
Address : 4, Shree Dayanand CHS, Gopal Nagar-1, Dombivli East, 421201
Name of the Tikona person : Sachin Jamnik

Kindly...
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S
Sabiha Niyazi
Sep 7, 2021
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New plan

Our plan for an yearly subscription ended recently. Cant apply to subscribe to change it. Keeps saying request has been recorded. Please get back to me asap need Internet for important work.
Ref id- [protected]...
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G
gninave
from Surat, Gujarat
Sep 6, 2021
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Frequently disconnection and speed related issue

Ganesh s ninave
user id : [protected]
contact no.[protected]

i have bern complaining from first day of installation of frequently disconnection and slow speed as plan.
Complaining again and again through out from last two months

i tried to talk to surat office but no satisfactory answer from concern person

no satisfactory answer from person who attending complain. br...
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