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Volkswagen India Complaints & Reviews

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Updated: Jan 22, 2025
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T
tejas.doshi
from Mumbai, Maharashtra
Nov 10, 2011
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Defected car

Address: Maharashtra

Dear Sir / Madam.

I have taken Car Vento Highline Petrol Model in Month of May 2011. Car Reg No: MH-02-BR-0045 and Chassis No: WVWA11606BT034606. My car was not started once in OCT 2011. So I called up on toll free no and person came from their he did junk start. Then I took my car to KSM motors pvt ltd, vashi. Who is authorized service center of Volkswagen. I told them to check everything and give my car. They did check everything...
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A
amardesai
from Mumbai, Maharashtra
Nov 3, 2011
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Poor Service at Volkswagen Shaman Motors, Mumbai

Address: Mumbai City, Maharashtra

Incident 1:
Dealer: Shaman Motors – Downtown Mumbai
Service Requested: Annual maintenance.
Service Advisor: Stephen
Delivery Date promised: The same day as pick-up.
Actual Delivery Date: Three days from the pick-up day.
Car condition on return: Deplorable. Returned un-clean and scratched at the bottom.
Issues with the service:
1. Late Delivery of car.
2. Car returned in terrible...
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P
prayagnaresh
from Lucknow, Uttar Pradesh
Oct 22, 2011
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Noisy power steering

Address: Lucknow, Uttar Pradesh

Dear Sir,
This is to inform you that on 19.10.2011 I purchased Volkswagen Polo TDI from M/s Viraj Distributors,Lucknow. On 20.10.2011 I noticed a humming sound from the power steering while turning and even in stationery condition. I immediately contacted the dealership, there I was sent to their workshop, where I was told that this sound is from front shocker as the shocker bearing has gone dry.
I asked them how could you...
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A
asishdas
from Mumbai, Maharashtra
Oct 13, 2011
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Correction in RC book

Address: Mumbai Suburban, Maharashtra

I had purchased Vento Diesel Highline from M/s. Tornado Motors Pvt Ltd, Santacruz West, Mumbai on 4.8.2011. On receipt of RC book with Regn No. MH-02 BR 6416 it was observed that model was printed as POLO Petrol instead of VENTO DIESEL. This was intimated to the dealer and the RC book was handed over to the dealer on 16.8.2011 for necessary correction/issue of fresh RC book. Dealer assured that the same will be issued within fifteen days....
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A
ahirepras
from Mumbai, Maharashtra
Oct 11, 2011
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Very poor service

Address: Pune, Maharashtra

I own a POLO Highline Diesel car (MH-12 GF-1898).

I have shown my car at the Vidyut Motors, Pune for first servicing and also for Body Noise. The servicing they have done was not up to the mark like they have done only oil change I guess nothing else, car condition was the same I have given them before servicing. They even didnt clean the car even the car was there for 2 days.

Also for body noise issue they said...
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B
bshah2
from ahmedabad, Gujarat
Oct 7, 2011
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Not providing the Car insurance with "Nil depreciation " as per the commitment and contract.

Address: Ahmedabad, Gujarat

I have booked my car"Polo Trendline" on 1/8/2011 from "Automarks Motors pvt.ltd.near high court,
SG highway, Ahmedabad.
I gave the booking amount and booked the car having sales contract form no 6069 dtd.1/8/11 given by trader to me, which states the Amount of insurance of 20212/- in sales contract form.(The amount is for 'Nil Depreciation" insurance of car, as explained to me by sales executive.)br...
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V
virgosun317
from Mumbai, Maharashtra
Oct 4, 2011
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cutting 1%of car cost for cancelling

Address: Thane, Maharashtra

VW THANE DEALER GLOBAL GALLARIE IS NOT TRUE AND HONEST.THEY ARE CHEATING PEOPLE OF rs.17330.out of 1 LAC BOOKING,WHILE CANCELLING,WEN THEY CANT DELIVER AS PROMISED.THE SAME IS MY EXPERIENCE.I BOOKED NEW JETTA ON 20 AUG 11.THEY COULDNT DELIVER TILL 22SEP.NOW THEY SAY THEY WILL CUT 1%,wen DEEPAK RAO AND YASHPAL HAD TOLD ME CLEARLY ON 20 AUG ,THEY WILL NOT CUT ON CANCELLATION.VW INDIA IS TAKING INDIANS FOR A RIDE BY CUTTING 17330 OUT OF 1 LAC...
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V
virgosun317
from Mumbai, Maharashtra
Oct 4, 2011
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Non delivery and cutting 1%of car cost for cancelling

Address: Maharashtra

I had booked new jetta on 20 aug 10 by paying 1 lac.delivery was on 31aug,which was ramzan idd.global gallarie thane couldnt deliver till 22 sep.so i sent cancellation letter.at time of booking,mr.deepak rao and yashpal told me there wud be no 1% cut on cancellation.mr.anand too told me same later on phone.on 3 oct ,mr.anand told me he.l cut 1%..why?company couldnt deliver for 32 days + on 20 aug they had told they.l not cut..VW INDIA IS...
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K
kirikiri
from Bengaluru, Karnataka
Sep 29, 2011
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manufacturing defects in the car

Address: Bellary, Karnataka

from:vimalshah jain,siruguppa(po)bellari(dist)karnataka to:volkswagen,hubli
sir sub:my volkswagen(jetta)car bearing no:KA-34/M-9802 taken for repair as percomplaint. ...
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A
ankitkothari4
Sep 23, 2011
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Misleading Information at the Point of Sale

Address: Maharashtra

Hi,

I bought a Volksgawen Polo from KSM Motors(Mumbai) two weeks ago. At the Point of Sale, I was promised a Music System with Bluetooth Connectivity.

On the day of delivery, the Music System was not in the car and I was advised that due to the system being out of stock, this will be delivered in a few days.

When finally a driver was sent and took the car, I had to bear all the Tolls and Fuel expenditure...
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V
Vinod Kumar Bukalsaria
from Mumbai, Maharashtra
Sep 22, 2011
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non delivery of car from service workshop

Address: Maharashtra

I draw your attention that, I have purchased a POLO Model no – A05 IND. HIGHL55TDIM5F from Shaman Cars Pvt Ltd , Sumer Apartments , Shankar Ganekar Marg, Prabhadevi , Mumbai – 400 025 vide invoice no. ALO1886 dated[protected]. The registered car no is MH-02-BZ-1534. It is noted that the car has been giving trouble from the date of purchase and for a long period, it remains in your authorized workshop Tornado Motors Pvt Ltd. Since, last...
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V
vikra25
from Mumbai, Maharashtra
Sep 19, 2011
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NON DELIVERY OF MY POLO DIESEL FROM WORKSHOP FROM PAST TWO MONTHS

Address: Mumbai Suburban, Maharashtra

DATE:15/09/2011
SANJEEV.K.KOTIAN
DIRECTOR,
M/s SHREENATH PACKAG ING INDUSRIES,
PLOT No A 157-158,
TTC MIDC, KHAIRANE
THANE BELAPUR ROAD,
NAVI MUMBAI 400705.

M/s. KSM MOTORS PVT LTD.
PLOT No.D-396/1, T T C NERUL
MIDC INDUSTRIAL AREA,
KUKSHET,
NAVI MUMBAI 400706

Dear Sir:

Sub: Complaint regarding non delivery of my Car Volkswagen...
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A
ATUL 28
from Lohaghat, Uttarakhand
Sep 18, 2011
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horrible product/Service

Address: Udham Singh Nagar, Uttarakhand

I m Rajeev agrawal from Baazpur.Uttrakhand,,purchased Volkswagon polo top model on 10 th august 2011from Mearuth dealer(Uttarpradesh)..on 22 nd august problem occured,,Coolent dried up...we sent car to Haldwani dealer,,on 25 th august we get it back...on 26 th august again the same problem,we talk to helpline no.,they asked us to again sent the car to dealer,,since 28th august 2011 to the date car is with Haldwani dealer...We are frustrated...
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S
susha90
from Mangalore, Karnataka
Sep 17, 2011
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Pathetic Wheel Alignment of Polo

Address: East Delhi, Delhi

Respected Sir/Ma'am
Sub:Poor Wheel Alignment of Polo

This is to bring to your kind notice that I,Dr. Deepak Sarin,bought a Polo (registration # DL 5CE 3037) from Bhasin Motors,New Delhi,India but within a week the wheel alignment of the car got distorted.

I have got my car rectified from all your workshops SIX times but to no avail.The wheel alignment of my car is still...
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S
saurabh123aggarwal
from Gurgaon, Haryana
Sep 17, 2011
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pathetic after sales service

Address: Delhi

Hello Sir,
we have give our car new polo trendline for repair on 23/08/11 to you work shop volkswagen delhi south , bhasin motors , mathura road.

Reg no;- DL9CAA2387
ENG NO:- CFW162861
CHAS NO:- WVWG11600BT

According to the service adviser my car is to be delivered on 2/09/11 . but yet my car is not ready and he is not giving me any satisfactory answer, every time he give me some or the...
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Vicky Aggarwal
from Gurgaon, Haryana
Sep 9, 2011
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Fault in Airbag and ABS

Address: Karnal, Haryana

I am Sakshi Aggarwal here. I am resident of Karnal district in Haryana. I purchased Vento Diesel car having Engine No. CLN15957, Chasis No. WVWD11602BT048709 on 20/04/11. On 6 Sept 2011, my husband was driving on Highway. Suddenly one maruti 800 hit our car from at Bonnet side and damage most of the portion of front side of the car. After strike by small car like Maruti 800, Vento could not maintain balance on Highway and finally fell into...
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j_m_prasad
from Munnar, Kerala
Sep 5, 2011
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Substandard after sales service.

Address: Bangalore, Karnataka

If you are planning to buy a Volkswagen pause read our experience and then decide.

It is not ‘Das Auto’ as they claim.

Firstly, none of the dealers understand what is meant by customer orientation. The dealers change their colors once the sale is closed.

We booked the vehicle through Volkswagen Downtown Bangalore,Magrath road.

Post sales service was horrendous. It took us three...
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P
ppatodia
from Pune, Maharashtra
Sep 3, 2011
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Safety Concern

Address: Gurgaon, Haryana

My Jetta met with a bad accident and the airbags never deployed. Thankfully no one was hurt.

My driver was driving and I was at the back seat - as you can see from the picture, it was a bad accident.

This is a serious issue on their safety claim and with 8 air bags and none deploy, I shudder to think how safe the car really is.

I want an explanation from VW on the same and would like a new car...
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Y
yogi427
from Ambala, Haryana
Sep 3, 2011
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Defected Car

Address: Jammu, Jammu and Kashmir

Sir,
I had purchased a Volks wagen Vento car nearly about 1 month ago. But the car is defected , when i drive it in the absene of sun i.e in morning or evening a huge amount of fog is formed on the front and rear miror and the defoggr is unable to defog that fog. When it complaint to the showroom for this cause. The said that they will repair the vehicle inplace of replacing it.
Sir, the car is very costly....
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shailu123123
Sep 2, 2011
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Pathetic Service

Address: Bangalore, Karnataka

Hi,

I bought VW Vento Highline TDI on March 21st 2011 from Mangalore as the vehicle had a long booking period in Bangalore. After buying the vehicle my worst of the days started as the service center of VW in Bangalore is pathetic. Auto up function of the rear window in my car was not working within one week from the time I bought the vehicle & I took the vehicle promptly to Bangalore Down Town Service station who repaired...
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