Claimed

Volkswagen India Complaints & Reviews

www.volkswagen.co.in

3.1

Updated: Jan 22, 2025

Complaints 2195

Resolved

1323

Unresolved

872

Good! Volkswagen India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Volkswagen India step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Volkswagen India

Having problems with Volkswagen India?

File a complaint and get it resolved by Volkswagen India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Cars, Parts & Vehicles

Volkswagen India

Recently resolved complaints

View all complaints

VW Taigun, clutch plate damaged in 11k Km

Grievance on money refund against VW PPS Motors Thanisandra Bangalore

Getting many panel noise from 3 months old car

Most useful reviews

abs sensor always problem

Volkswagen India Taigun clutch failure within 3 months of delivery

Failed Injector problems 3 times Volkswagon Vento TDI

Featured stories

Product quality complaint and post sale service

Vw polo clutch failure within 4 months

Volkswagen India reviews & complaints page 106

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Surat, Gujarat

GEAR LOCKED OF Volkswagen Vento

Sir, I had purchased Volkswagen Vento AUTOMATIC
on 10 june at Surat dealer- Navjivan

The car has run 3920 Km till now
On 22 August the car stopped working
problems faced were-
1. The battery ran down
2. On calling, a company's employee came,
he tried with some techniques and
further increased the problem...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

I had purchased a VW Polo (MH43 AJ 6336) about 2 mths back, the car has hardly done about 1000Km till date as it is hardly used. Suddenly over the last few days i observed that the (coil) indicator in the dashboard had been flashing.

Today i took it to their workshop in andheri east, firstly they took about 20min to attend to me while i was waiting. Then i explained the problem to Mr. Gunga Patil.

I received...

Helpful

Found this helpful?

Write a comment

Address: Mumbai Suburban, Maharashtra

This is my third enquiry but sorry to say Volkswagen company customer service doesn’t respond. How they will take complain of its dealer.
I believe i have to talk to corporate level. I found very poor customer service, not at all at par with the brand its carry.
Thanks

I have purchased my Volkswagen Vento Car from KSM motor, Navi Mumbai.
I have been charged Rs 69304 against the Registration & Tax.br...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

I hope someone from Volkswagen is listening. I bought VW-Vento in the very month of its launch. I had great hopes about its service quality, but I am fully disappointed. This so called German car maker had forgotten what is quality of service after they opened shop in INDIA! They are as good as any other company in India for "poor quality of service". They are interested only in selling cars and least bothered about service. For...

Helpful

Found this helpful?

Address: Bhopal, Madhya Pradesh

Dear sir ,
we have purchased a car before 1 month and it has just runed 2400 kms and now car is not working the service center people are saying that we cannot do anything this work is not our and now car is in service centre from last 20 days and they said do wht ever we cant help u at any cost according to them engien is seased but i want the solution and i am not getiing it please let me know wht can be done

Thanks,&regardsbr...

Helpful

Found this helpful?

Write a comment

Address: Chandigarh, Chandigarh

I own polo petrol ch.no.WVWJ1060GBT008629 it has covered 4000 kms.The car was purchased from Genuss chd.on[protected]. The rear shock absorver is apparently leaking and this thing was disclosed to service adviser in order to seek appointment on Ph. No. 3066666 on 18-07-11 who told we are too busy and come next week but didnt confirm day or date , I was willing to get it done this week itself as the car remains at Rohtak Haryana. I explained...

Helpful

Found this helpful?

Write a comment

Address: Surat, Gujarat

Dt: 18.07.2011

M/s.Navjivan Auto Square Pvt. Ltd.,
Kargil Chowk, Surat Dumas Road,
Surat - 395007,
Gujarat.

Sub: Non Delivery of Booked Car

Dear Sir,
This is in regards to my booking for a NEW PASSAT Diesel HIGHLINE, White Colour. I have booked the car under the sales contract no. 20062, Dated : 18th April, 2011, with advance amount of Rs. 3...

Helpful

Found this helpful?

Address: Hyderabad, Andhra Pradesh

I have a VW Passat (engine no. – WVWM083C89A000244, Registration No. – AP 10 AT 101)
My car had a manufacturing defect (as admitted by Volkswagen) and so the connecting rod in the engine block broke into pieces. The car stopped while commuting on a highway putting the lives of my family and me in danger as truck just about missed our car by a few inches. The car was taken away by the workshop after 5-6 hours o[censored]s waiting there,...

Helpful

Found this helpful?

Write a comment

Address: Jamnagar, Gujarat

I have inquired about volkwagen polo at AUTO MARK MOTORS PVT LTD....situated at rajkot....

But they are threatning and exploiting me that i will have to compulsorily take accessories with the car if i want to buy car from there showroom.

and when i inquired abt vento they told me to give premium for it.

They also told me that the procedure of RTO INSURANCE will be done by them....but there amount...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

CAR SENT TO VOLKSWAGEN SERVICE CENTER AT LAL BAUG MUMBAI - DEALER SHAMAN CARS
NO PROPER SERVICE PROVIDED AND VERY IRRESPONSIBLE BEHAVIOR
THE COMPANY DOES NOT CHECK THE PROBLEM PROPERLY AND JUST HAS A GLANCE THROUGH THE DAMAGED PART. MY SIDE VIEW MIRROR WAS BROKEN AND THE COMPANY SAID I WILL HAVE TO REPLACE THAT MIRROR ALONG WITH THE BODY.
I AGREED TO THE REPAIR AND THE COST ASSOCIATED WITH IT. I ASKED THEM FOR INSURANCE...

Helpful

Found this helpful?

Address: Delhi

it was really bad experience buying car from your dealer at world class automobiles paschim vihar new delhi india. we were thrilled that we are buying a international brand but after waiting for 50 days all expectations from your co. burs ted. we went to take the delivery of Polo from your dealer on[protected] we founded that the car was not looking new and that the plastic cover was totally crushed and was also torned, seeing this we asked...

Helpful

Found this helpful?

Address: East Delhi, Delhi

Dear Sir/Madam

I have booked a VOLKSWAGEN POLo on 28th MAY 2011 and the guy who boooked a car for me committed to deliver the car within 3-4 weeks. And today is 28 JUNE 2011.But till now they have not delivered the car to me .Whenever I caal them from my cell they never pick the call and whenever I make a call to them with different nos. they immediately receive the call......I am following up them since 10 days and they...

Helpful

Found this helpful?

Write a comment

Address: Thiruvananthapuram, Kerala

These are the unresolved problems that i have been facing from the very first service, after i had brought VOLKSWAGEN JETTA, from the Volkswagen dealer in cochin.

1. Jerking of the whole body when the car is engaged into First gear
2. heavy rattling noise from the rear of the vehicle
3. water seeping into the running board cavity and being stored there

how the dealer responded
1. all VW...

Helpful

Found this helpful?

Write a comment

Address: Gautam Buddha Nagar, Uttar Pradesh

I bought it car march 2011 same time I deposited car registration amount . as of today I did not received registration yet . I called 100 times but nobody pick the phone. I personally visited showroom every time same answer you will get registration within two three day
Viraj Automobiles Pvt. Ltd.
A-18, Sector 6.
Noida - 201 301
New Delhi & NCR +91-(0)[protected]...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu

as i have booked volkswagen vento diesel high end model silver metallic on 20.08.10 booking no is A232 since u have committed delivery within 4-5 months but it has taken ages to deliver the car . as i have paid Rs 75000/- by cheque in advance. And there is no positive reply from ur end even after my n number of visit to ur show room(ABROS. annanagar chennai). If i am not getting positive reply from ur end within 2-3 day ur forcing me to...

Helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

This is to bring to your notice that I own a Volkswagen POLO TDI (trendline) with registration number HR 26 BF 0560. On 03/06/2011 i.e Friday I notice some strange noise coming from the lower left front of the vehicle. I immediately took my car to Frontier autoworld service center, Wazirabad, Gurgaon. They outright refused to take in my vehicle saying that they had enough vehicles for the day. I requested them to give the vehicle a checkup...

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka

DEAR SIR
I C SATISH JOIS DIRECTOR OF PROK DEVICES PRIVATE LIMITED BANGALORE HAD LEFT THE VEHICLE NO KA 51 MA 3637 ( VOLKSWAGEN JETTA )FOR SERVIVING ON 8 JUNE 2011. THE SAME WAS PROMISED TO BE DELIVERED ON 15 JUNE 2011. ON REQUESTING TO DELIVER THE SAME THE SERVICE PEOPLE FROM VOLKSWAGEN DOWNTOWN SAY THAT THEY CAN NOT COMMIT THE DELIVERY DATE.THE PHONE NO OF THE CONCERENED ARE [protected] AND LAND LINE[protected].KINDLY HELP US...

Helpful

Found this helpful?

Write a comment

Address: Coimbatore, Tamil Nadu

I have recommended Volkswegan Vento Car to my cousin sisters marriage on 4th June 2011, since Vento was launched in Coimbatore in The Residency hotel, where i was working. The booking was made on 23rd February in the name of S Eswaramoorthy with an advance payment of Rs. 75,000.

Sr. Sales Manager Mr. Jayaram has commited that the car will be delivered by May end, which is in time for the marriage. We have arranged loan through...

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra

Purchase of Vento IPL Model, on 15.5.2011, Paid the amount as per Price List and Paid the Registration and Octroi Charges as per Breakup of Pricelist.

Received the bill with Following Descripency,

1. Amount paid for Octroi Rs 32000 Octroi Receipt received for 30500 approx.
2. Registration charges paid for Rs 59000 approx Registation receipt received
for 51000 approx,
3. As per price...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu

I have booked Volswagon Vento highline model on 19th November 2010 by paying advance of Rs.75,000 in the name of my husband, wherein they committed to deliver within two months and they have marked the delivery period as 5-6 months. Despite repeated follow up there is no one to provide us the status of our vehicle. When we spoke to the Sales Head today he says that there are 7 more people waiting before our turn, they also say that if you...

Helpful

Found this helpful?

Write a comment