Volkswagen India Complaints & Reviews

Hi,

While driving my Polo Highline car (UP 32- DH- 8550) under warranty, the AC burnt and started giving lots of white smoke from the front hood. I called roadside assistance and requested them to take the vehicle but they told me to try to drive it to nearest workshop. On giving the vehicle to the workshop, I received no response from VW Downtown on the vehicle's status for one week. The service engineer's number...

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Address: Bangalore, Karnataka

I have bought one of the first Volkswagen Polo's vehicle for Delhi. Vehicle is Polo Diesel Highline. After driving the vehicle is driven approx 25k KM. One day while driving the car, suddenly the AC made a loud sharp noise and the white smoke started coming out of front hood form running vehicle. I stopped the car. And called the roadside assistance. They asked me to take the car to nearest VW workshop. On taking the car to VW downtown,...

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Address: West Delhi, Delhi

It is not the very first time I am raising the quality and satisfactory concerns.
I am Not satisfied with the services and quality being provided by “Volkswagen South Delhi West (World Class Automobiles Pvt Ltd)” Address:68/3, Near Moti Nagar, Najafgarh Road, Moti Nagar, New Delhi. ,
New Delhi, Delhi, 110015.. The reasons are as following:

Had given my car Volkswagen Vento Diesel Highline for first service...

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Address: Mumbai Suburban, Maharashtra

I have purchased a Vento 1.6 CR ( MT ) Highline from Volkswagen dealer Ms Tornado Motors Pvt. Ltd, Andheri on 29 th Feb 2012.
My Car No is MH 02 Ch 6905, Ch No. : WVWK1160XCT010623.
I was promised Insurance Policy with Zero percent Depreciation and while handing over the car keys I was assuared that the insurance policy is with Zero percent depreciation.
However now, when my car has met with an accident and I had called...

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Address: Thane, Maharashtra

Dear Sir/madam,

I wish to mention that the very prime reason for purchasing Volkswagen car in Feb 2012 was the inherent qualities of quality and reliability attached to the reputed German brand Volkswagen. Other competition cars in my shortlist were City and Sunny.

However, my experience as described below do not substantiate my assumptions stated above.

Highlights:

1. Face...

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Address: Maharashtra

I am writing in sheer disappointment with the kind of response I have been receiving w.r.t a mechanical fault which has been identified in my Volkswagen Jettta ( WVWK11161CA551440 , Reg No - MH 04 FL 5500).

To brief you, I had purchased my Volkswagen Jettta 2.0L Diesel from Tornado Motor Pvt Ltd Mumbai in the month of November 2011 and since then the car had a cranking noise coming from its right rear suspension.
Initially...

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Address: Surat, Gujarat

I purchased the VW polo & I told that I have to take a Policy from dealer only (With Zero Dep Cover), I agreed to that statement of an executive but when I enquired at the website of the ICICI Lombard General Insurance, I saw a HUGE Difference in a premium Payment.

I was charged Rs. 27830/- by the dealer & the executive of ICICI Lombard called (from[protected] & offered me the same policy for just 21000/- (With...

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Address: Patiala, Punjab

more than a month has passed since my black passat bought on 1st july 20111 n only 8000km driven went to service for minor repair.despite repeated reminders nobody gave us proper reply n still waiting fo my car.
very poor service record here in patiala.
they themselves need urgent repair of the whole staff at volkswagen patiala...

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Address: Jammu, Jammu and Kashmir

I am complaining about the worst service of Volkswagen cars in the J&K state, whose sale & service are being provided only & only by Indus Autowheels Pvt. Ltd. in the whole state. Moreover they don't even have the spare parts for the cars even after selling more than 900 units of polo alone here... When I asked them about the progress of my accidental car, they gave me the lame excuse by saying the the damaged AXIAL of...

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Address: Mumbai City, Maharashtra

Hi, I'm Nilesh Doshi. I'm sharing my feedback rather a complaint post 1st service of my Volkswagen Polo @ Nerul, Navi Mumbai, Maharashtra. The service was done yesterday, i.e. 15th May 2012. The issue is, 2 out of 4 car AC vents in the car, one located at the extreme left at the passenger seat and another at the centre of the vehicle are broken just after 1 month of buying the car. This is primarily because of poor quality material...

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i brought a volkswagon vento in july 2011 and since then this car has lots of problems. at 5000kms it had a breakdown and it had to be towed to dealer. problem was that coolent level went to empty without any indication. how come a brand new car had a breakdown at just 5000kms? it was in workshop for 15 days. AC was never effective and on repeated complaint they say that it cannot be repaired as it is like this only. and now AC vents has...

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Address: New Delhi, Delhi

Hi,

MYSELF SUMIT BHATIA LAST WEEK I BOOKED VOLKSWAGEN VENTO THROUGH ONE OF THEIR SALES REPRESENTATIVE MR.NITIN AGGARWAL -[protected] FROM FRONTIER AUTOWORLD D-192 OKHLA INDUSTRIAL AREA PHASE -1 BRANCH . I TOLD NITIN THAT I AM CONFUSED WHETHER I WILL GO FOR VENTO OR NOT , STILL HE INSISTED ME TO ATLEAST BOOK THE CAR. HE ALSO OFFERED ME DISCOUNTS ON THE CAR I BOOKED . HE SAID WE WILL GIVE YOU THE CAR AT A PRICE...

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Address: West Bengal

We were taken aback by Volks wagon India services in Kolkata at OSL EXCLUSIVE PVT LTD ,Topsia Road. The Advisors there are are un- courties, they belive that a customer is their slave & when ever they want they can call the car for service.

Note that our car had gone twice for service firstly they dont have time to book sevive before 15-20 days days, secondly if you have fitted any sound system from them on purchasing the...

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Address: Muzaffarnagar, Uttar Pradesh

Dear sir ,
myself swati i bought a car polo tdi (diesel) from volkswagen meerut showroom "S J S motor" on 27feb2012,from the very first it shows defect about which we informed to salesagaent & to GM meerut showroom but they dint took matter seriously and from that day car was standing at our home useless ,finally we complained to customercare on 4th april they pick our car and then they said we will replace the...

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Address: West Medinipur, West Bengal

Dear Sir/Madam,
I(Rajat Kumar Rana) have received a message from the TD-041092 about the requirement of documents and photographs for final selection interview. for the easiest identification I am quted the actual message from mobile message box--"Regarding your final selection for interview kindly email your passport photo and updated CV at volkswagen.india.[protected]@gmail.com
Received:
09:26:54am
Today(26th march,12)br...

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Address: Bathinda, Punjab

I am a businesman.I bought volkswagon polo (tdi)in sep 2010.
Three months ago on 16-jan-2012 I am taravelling with my family from haridwar to rashikesh.On the way our car damaged by a heavy sitone and stop immitedlly does't mave a single step ahead then at morning I call the company's toll free no and the send there towing van and took the car at thier service station after they tell us your car's engine was seized due...

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Address: Andhra Pradesh

I amarnadh reddy, the owner of POLO TDI bearig vehcile No AP36--AK-0111. the vehcile was handed over to the service point on 07.03.2012., for which the car was stopped on road due to the engine was not started. Previously the oil chamber was damaged twice and it was rectified with reckless answers stating that the Indian road doesn’t suit for these types of cars. The dealer in secundrabad is irresponsible from his side. Another problem...

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Address: Pune, Maharashtra

Dear Sir,

I Have bought my Volkswagen Polo on August last week, 2011. Before 10 days i had hit a speed breaker and next day i noticed my oil tank was leaking and was surprised to see that there were no notification as when i checked the oil it was over and the car engine would have seized. Thankfully insurance covered most of the expense except the engine oil.

But some of my friends whom i know also own polo...

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Address: North Delhi, Delhi

Dear Sir/Ma'am,

I have purchased a new Wolksvagon vento TDI highline from you on 22 Jan 2012 from Artica Automobiles Pvt Ltd. New Delhi, somehow i have been given a faulty car, which has a starting problem, the car has suddenly stopped on road o 16th Feb and then never started, i had called for roadside assistance on Wolksvagon toll free service assistance no. ([protected]) people from Artica Automobiles workshop came...

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Address: East Delhi, Delhi

I , Suman Sharma, bought Volkswagen Polo from Atrica Automobiles LTd . Parparganj ,Delhi.I was Sanctioned a loan of RS 500000(LOAN ACCOUNT NO[protected]) from Volkswagen Finance and was informed about EMI'S that if i will pay one EMI in Advance than i need not give the next EMI the NEXT month.As i paid first advance installment in Febrauray so i was informed that i need not to give the installment in the month of March as my installment...

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Volkswagen India Complaints & Reviews

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Volkswagen India reviews & complaints page 103

VW Roadside assistance: a fake support

Poor material used in Polo.

Poor services and quality being delivered by World Class Automobile "Volkswagen Delhi West "

Fraud in INsurance Policy

Request for car replacement: 2 breakdowns within 3.5 months of new car purchase

Volkswagen Jetta 2.0L Diesel

Difference in Car Insurance Premium

improper service

Faulty Services

Part Replacement through Warranty

cheating by either dealer or company

MIS SELLING & MISBEHAVIOR

AFTER SALES SERVICE

complain about company misbehaviour

interview details required

car accident

Diagnosis

Oil Chamber Breakage

Faulty Car

Misstatement at the point of sale

Volkswagen India Complaints & Reviews

File a complaint to Volkswagen India

Recently resolved complaints

Most useful reviews

Featured stories

Volkswagen India reviews & complaints page 103

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