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Volkswagen India Complaints & Reviews

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Updated: Jan 22, 2025
Complaints 2195
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Volkswagen India reviews & complaints page 102

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P
Princedhawan1987
from Gurgaon, Haryana
Sep 19, 2012
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Pathetic Service provided by Volkswagen

Address: Delhi

I am Prince Dhawan ( Mob-[protected]) and i am from thee middle class background and few monthes earlier i bought Polo TDI .
I bought a Polo trendline Diesel ( candy white ) on 29the June 2012 and i paid thee amount for side mirrors and door handled to get it painted from thee showroom. When i took thee car delivery i informed Showroom guys theat paint quality was not good so theey said theey will get it repainted again after few...
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nav1891
from Delhi, Delhi
Sep 15, 2012
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After Sales and no service

Address: Delhi

Greetings,



This is to apprise you that I bought a VW Polo from Frontier Autoworld Gurgaon in March, 2011. I have driven the car for nearly 26,000 kms and it recently jumped a speedbreaker due to which the oil chamber was hit and the engine oil splurged on the floor. Due to which the car wouldn't start not that we attempted for the fear of engine being damaged given that its a diesel vehicle.
br...
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Varun Kuriakose
from Perumbavoor, Kerala
Sep 9, 2012
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Service complaint

Address: Ernakulam, Kerala

Hi,
I am proud to Own a Volkswagen Polo TDI and I love the car. But the worst thing is the service!
The service staff and service centre is not suitable for German Engineering!
I had given my car for the first service with small silly problems. First of all ,the service centre charged me 11,200 Rupees to do Just the service without rectifying the problems.
When I purchased the car on February 2012, the sales person...
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KIRAN HEGDE
from Bengaluru, Karnataka
Sep 5, 2012
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REPLACEMENT

Address: Bangalore, Karnataka

I had purchased a LMV Car - Volkswagen Vento 1.6 CR(MT)/-Highlin, bearing Registration No. KA 01 MH 1053, Candy White Colour, Engine No. CLN163061, Chassis No. WVWE11608BT065809, Saloon Body, on 29.06.2011 and got the vehicle registered on 23.08.2011 at Koramangala RTO Office, Bangalore, that the First Service of the Volkswagen Vento was done at 15,000 kms, after using the vehicle for 24,500 kms there was a problem with the ignition light...
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prashantl
from Mumbai, Maharashtra
Sep 5, 2012
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Bad service by Volkswagen authorized dealer/workshop

Address: Mumbai City, Maharashtra

I wanted to share with you the feedback and the services that are been provided to me by Volkswagen Dealer in India, Navi Mumbai.

M/s. KSM Motors Pvt.Ltd. at Nerul Kukshet, Navi Mumbai, having one of its Director Mr. Satish Lakotia, a Volkswagen authorized dealer/workshop in Navi Mumbai has completely wrecked our company car (Jetta) while it had gone for regular service. The lie fed to us initially was that the accident happened...
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pavan.krishna
from Bengaluru, Karnataka
Aug 31, 2012
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Volkswagen sold me a faulty Jetta car

Address: Andhra Pradesh

I am using VW Jetta which is not starting with a error in dashboard " Key not in ready" when we went family trip which is on July 29th we tried to start the vechile for 6 hours and asked for road side assistance,
I stayed at car and my family left home.
team came next day morning to pick the vehicle and till now car is in garage with ATR cars Rajahmundry AP

Regarding the same i raise a complaint with...
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Sampati
from Mumbai, Maharashtra
Aug 29, 2012
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Poor Mileage of 5/6 Km/L as against 17 advertised

Address: Mumbai City, Maharashtra

I purchased a Volkswagon Polo HighLine Car which is giving me a poor mileage of 5 to 6 Km/L of petrol as against 17 Km/L as advertised by them which prompted me to buy the car. Several e.mails were sent ot the Company but with no result whatsoever. It seems there ia some manufacturing defect in the car & as such it is not working to its desired mileage.


I sent the car to the Tornado Workshop on 07th August which...
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Siddharth Sethi
Aug 14, 2012
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Manufacturing defaults

Address: North Delhi, Delhi

Good Morning All,

My name is Siddharth Sethi Owner of Polo 1.2 Diesel base model. Purchased it two months back from world class automobile Pachim Vihar Branch from one of your Dealer in New Delhi (India). From two months this car is facing some or other kind of manufacturing default problems. In the month approx 15 days at workshop started knowing the entire mechanic team. Now I need the car replacement because the problem...
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srinageshwar
from Akhnur, Jammu and Kashmir
Aug 13, 2012
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steering column making erratic noise

Address: Uttar Pradesh

i have bought a new polo car from viraj motors, kanpur on june 2012. from the very first day there is some erratic noise coming from the steering column which is gradually increasing day by day. i have registered this complaint to dealer and their service engineers several times, but every time i found that they trying to linger on the matter, moreover no response has come from the company, even after registering the complaint at their toll...
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ssiankur
from Delhi, Delhi
Aug 10, 2012
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car steering and clutch

Address: Ambala, Haryana

i'm mr ashok garg belong to india .i purchased the car vento diesel 11 month ago from dehradun utrakhand ..from the verry first day there was complaint in the steering .due to this i also met with an accident. for the same i went to ambala haryana india ,service center for making a complaint regarding this . but did't get any kind of response from there side . after 15 days dehradun service center updated my car steering ....
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Ahmed Faiz
from Chennai, Tamil Nadu
Aug 10, 2012
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Car engine cut off while driving

Address: Ernakulam, Kerala

I have been using VW Polo petrol for more than two years now .but few days back while I was driving it in a decent speed suddenly I could feel a missing in my engine and it went off .when I started it back agin it was not going beyound 3 RPM and a wired sound from the engine .on top of it my road assistance was over after two years and it took 1 day for them to come and pick it up from the road petrol pump. Till now thay haven't called...
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Sumit Jindal
from Jaipur, Rajasthan
Aug 7, 2012
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ac not working

Address: Rajasthan

Sir, We bought jeeta in your franchises showroom Tanya Motors pvt ltd. My jeeta’s number is RJ-14 CH 6111. it is run only 35250 km still away, it had complain of a.c. we had sent jeeta several times on your workshop but did not repair a.c. now your workshop member’s tell us your jeeta’s ac compressor is damaged . so you purchase a new compressor.
We don’t understand that How to soon damage a.c. compressor. We want to inquiry...
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volkswagenUPS
from Pune, Maharashtra
Aug 7, 2012
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UPS: At least one faulty battery exists.

Address: Pune, Maharashtra

Subject: UPS: At least one faulty battery exists.

Name : VWVINUPSBS01
Location : Hall 2 Body Shop East
Contact : IT-Support Volkswagen India Pune +91 975
http://vwinupsbs01.apac.vwg
http://10.105.10.59

Serial # : NA[protected]
Device Ser #: NS[protected]
Date: 07/29/2012
Time: 00:50:04
Code: 0x0119

Critical - UPS: At least one faulty...
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Kailash.1326
from Delhi, Delhi
Aug 1, 2012
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Brakes are not working some time

Address: Dehradun, Uttarakhand

Dear sir,
I have VW Vento 1.6 High line petrol .Since (6/06/2012) I purchase the vehicle it's brakes are not working properly .I took the vehicle two or three times in vw Dehradun workshop . But every time they do some thing and gave my vehicle back with a assurance that "sir it will not happened again we checked all and now it is o.k" But the problem is remaining same it's brake is missed some time and three times...
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juhi242
from Delhi, Delhi
Jul 31, 2012
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Breakdowns in brand new car

Address: South Delhi, Delhi

Constant Breakdowns in new car. battery already replaced and still breaking down!!!
This is regarding our recently bought Volkwagon Vento petrol car in Feb 2012, Delhi. Car is hardly 5 months old, and has given 'faulty battery problem' so many times already. In a new car, the battery has already been replaced once and few days back, even this replaced one, gave problems. Now again the dealer is saying the battery has to be...
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yogeshsharma85
from Mumbai, Maharashtra
Jul 26, 2012
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under warranty

Address: Faridabad, Haryana

Hi, I'm yogesh sharma from faridabad . i m sharing my feedback rather a complaint post 1st time i replace the chamber of my car on my cost with in 2months from the date of purchase Volkswagen Polo @ gurgaoun (haryana)they said no claim and no warrantyl.approx amout will pay twenty thosands bugs its happens before.
Then 21st july on the way of bhiwani i see the indication on my meter then i m confuse for what to do then I call...
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NiranjanGarodia
from Gurgaon, Haryana
Jul 16, 2012
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Technical Fault Volkswagen Passat

Address: Gurgaon, Haryana

I have purchased Volkswagen Passat on[protected] from Frontier Autoworld, Gurgaon. It was defective from day one and my car has stayed more in the service station than at home. The car been sent to the service station for a variety of problems. Each time one problem is solved a new problem is observed in the car. Brief timeline of the complaints : 1. 9 july '12 till today : (20 days approx) exhaust gas warning lamp signal which according...
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maadhuu
from Kangayam, Tamil Nadu
Jul 10, 2012
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new car having problem at delivery

Address: Dharwad, Karnataka

I took delivery of new polo on 6th of july.
First of all THE MID switches not working.
THERE WAS A noice on the back rear door.

MOST OF ALL'THERE WAS A STEERING RACK NOICE ON THE RIGHT SIDE'.
When i went with these problems to the dealer on 7th they corrected the MID switch,but as far steering rack problem,they wete sure ITS THERE ON ALL POLOS.The rack noise increased on 8th july.I went again...
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Mani Selvarajan
from Bengaluru, Karnataka
Jul 7, 2012
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Poor Service and Inexperienced personnel

Address: Bangalore, Karnataka

Buying a Volkwagen is the worst mistake of my life. Pathetic Service Centers in Bangalore and only Clowns selling and servicing your cars.



I visited the Downtown VW Service Center on Magrath road this morning to have my breaks checked as i noticed a considerable deterioration in breaking. First of all the workshop was a junk yard with cars all over the place and its impossible to get your car in or out of the...
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siyad.s
from Chennai, Tamil Nadu
Jul 3, 2012
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service

Address: Thiruvananthapuram, Kerala

I have 2011 model vento kl.01.bb.6401. i had given my new car to volkswagen service center for first service.after the service i saw my vehicle right side AC handle was damaged . i suddenly inform the serviceman he said the handle have no stock .they promised to me he should be immediately change the handle under the service warrenty.after a month i try to contact them . but they are doesnt respond for this problem. in the beginning of...
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