Volkswagen India Complaints & Reviews

Dear sir,

I have been complaining to VOLKSWAGEN on various issues in my car POLO HIGHLINE purchased on 8th Feb'12 from S.Delhi Volkswagen Dealer and their after the problems has been still unresolved and currently the car is stationed at W.Delhi Volkswagen dealer where the service engineer and the RBM has visited and confirmed the issues that are there in the car. However they are not responding to the queries as manufacturing...

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Address: Khordha, Odisha

I had purchased a brand new Volkswagon Vento On 23rd Oct 2012 from BHARAT MOTORS. Two weeks before i met with an accident and damaged the right mirror of my car. I visited the showroom with my car insurance papers to claim my damages. Its already been 15days and still the dealers are unable to get a new mirror.
I regularly call to inquire about the product, but the sales persons or the customer care representative either don't...

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Address: Hamirpur, Himachal Pradesh

In my vento(petrol) when i use to drive the car with airconditioner on water comes out inside the car from the place where a filter has been fitted in the dashborrd on the other side of driver. I have told this problem in jallandhar ( lally motors) as well as in pathankot volkswagen also .but both of them could not rectify the samr. I am very much disappointed with the services of both the dealers and planning to go to the cosumer court ....

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Address: Agra, Uttar Pradesh

This complaint is regarding the improper and unsatisfactory servicing done for my volkswagon polo in the service station located in agra. there is a lot of noise coming from the right hand front side of the car and it is yet not founded that what the problem is actually. I have given this complaint on my first service and it is not yet solved. the people at the service station told me that it is a manufacturing default by the company. If...

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Address: Pune, Maharashtra

I had given my car to Vidyut Motors Pune in August 2012 for monsoon checkup and Engine oil + filter change.
The Service Adviser - Kiran (Phone number [protected]) took my car and made the job card and took my signature on it.
While handing it over to him, I had strictly instructed him not to change the oil till the time in am in front of the car. He agreed to it and said that once you are back, we will change the oil.
When...

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Address: Mumbai City, Maharashtra

I am writing this email to you as the last resort . I had purchased a 1.6L
Red VW Polo number MH 02 CL 1289 in the first week of april ,2012 from
Tornado Motors Andheri Link Road through sales executive Mr. Paresh. After a
month or so my car started giving problems which was mostly about an
unidentifiable noise. I had to visit the workshop located in Andheri (East)
atleast 6-7 times but to no avail. My...

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Address: North Goa, Goa

Sir/Madam,

I, Shri. Arun K. Raikar owner of Vehicle Volkswagen Vento Highline diesel, registration no. GA-08-F-6515 was on my way to attend an important function with my family at Kolhapur on 29/11/2012 at around 8.00 a.m, on the way somewhere near Sanquelim the car started giving jerks and then stopped in the middle of the road. I was shocked with such a poor performance of your vehicle. I missed an important...

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Address: Chennai, Tamil Nadu

Dated[protected]

From
M.SRIGOPAL BAJAJ
53, KUPPU MUTHU STREET,
TRIPLICANE,
CHENNAI 600005

To
The Managing Director,
SUNDARAM MOTORS,
7, Whites Road,
Chennai 600014

Dear Sir,

Ref. : Your Job Card S. no. NIL dated 15-10-12, 4.30pm.
Sub. : Our Vehicle no. TN 06 E 2440 – JETTA TDI.

This is to bring to your...

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Address: Bangalore, Karnataka

Had given My VW Vento Petrol (KA03MP6303) for the first servicing (on 15,000km) to Bangalore Motors-Hasserghatta. The car was given in excellent condition boith mechanically and physically. The average mileage at that time was between 11 and 12km with AC in city. now, after servicing it gives only 8-9 km in the city!! Overall, I have lost heavily by giving the car for servicing, though hard to believe!!

Firstly, the booking...

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Address: Faridabad, Haryana

Dear sir,

I have purchased my Vento Diesel car on 18th oct'2011 from Bhasin motors Delhi. After completion of 6 months of car the wear and tear of car started. We are regularly servicing the vehicle by Faridabad dealer named Broadway. In that sometimes turbo got faulty sometimes some pipes leak.Now the Broadway people are saying the injectors are getting faulty. I have asked them to replace the injectors, but from last...

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Address: Patiala, Punjab

PLEASE CHECK THIS MAIL WHICH HAS BEEN WRITTEN TO "VOLKSWAGEN CUSTOMER CARE" AND TILL NOW HAVE NOT GET ANY REVERT FROM THEM.

REMINDER 1

Dear Concern,

I have got the calls from your side from Mumbai head office but still
the problem which has been raised to you has not solved as yet.

Ok let me tell you the instances how VW has failed to deliver.
br...

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Address: East Delhi, Delhi

Respected sir,
SUB- MANUFACTURING DEFECT IN MY VOLKSWAGEN POLO CAR.
This is to bring to your kind notice that I had purchased a Volkswagen polo car on 25th August 2011 from Bhasin Motors South Ex. Delhi. Since the very first day there had been one defect or the other. On 31.08.2011 after driving just 198 KM within five days of the delivery of car I faced a problem in the meter of the car as it constantly showed a signal that...

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Address: Aurangabad, Maharashtra

Sir
I buy a car of Volks wagone Jetta last year. My experience is very bad with company and there customer care. Cars parts quality is very poor. Having many problems. Its tyre and disks are not sufficient for indian... we got this ans by service manager of aurangabad service center. I change my cars tyre twice in a year. And spend 100000 rs in one year for maintenance. Its cluch plate also changed. No one hyire authority person available...

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Address: Thiruvananthapuram, Kerala

sir...ma name is saneesh...i have a polo...taken from volkswagen branch thiruvanathapuram..car met in an accident...then i went wid ma car to volkswagen thiruvanathapuram branch...at that time some executives o[censored]r branch fight with me and cal abuse languages...they hit ma car also....their name is jibi and ashwin...sir is this is the way 2 behave 2 the customers...shame on u sir...shame on the entire volkswagen...i[censored] didnt take any action...

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Address: West Delhi, Delhi

One Polo car no. 2090 was purchased by me from world class automobiles Delhi on 7th Sept.2012 the same was damaged in an accident on 20th September2012, but the company has not repaired it till date as they have taken the amount of insurance from me but not paid to the insurance company, which is not my fault. The car has not been repaired in spite of several visits.
Through the reliable source of the company I came to know that the...

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Address: Khordha, Odisha

Sir/madam,

I have purchased a Volkswagen polo OR02BZ1343 from Bharat motors, Bhubaneswar (INDIA).

The purpose of investing the money (which was beyond my wallet) to get your company's vehicle was to get a quality car (German), looks like to be a foolish idea.
My car has failed to start after 3 months on last Sunday night (07/10/12) and the first thing i did , i laughed on myself on investing 7 lakhs...

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Address: Tamil Nadu

I own a passat petrol TSi variant. The electronics and air con in the car have been malfunctioning for past 6 months. The car is under warranty and the local dealer/service personnel have a carefree attitude when ever the car is taken for service. The complaint still persist and I had tried mailing VW customer care in the past 2 months and all I got was nothing but a phone call assuring me that the next time they will make sure that the car...

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Address: Howrah, West Bengal

Still the vehicle is with OSL Workshop, Kolkata only.

VOLKSWAGEN, REGISTRATION NO. WB 20U 9654, MODEL POLO 1.2 CR-Highline, YEAR-2010, VIN: WVWH10605BT005526, ENGINE NO. CFW024023, customer name: Sumit Chakraborty.

1) On 25/04/2012, Kms in 19,820, vide Repair order no. SO112343, the vehicle concern was handed over to the service centre with request to repair the following:
i) Check MIL and glow plug light...

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Address: Jammu and Kashmir

sir,
=A0
I got my front mirror changed=A0at jammu store in insurance claim.i reside
at srinagar 300km away. after 15 days the front mirror got leaked out and
water seeps in through sides of the mirror.now i claim for re fixing but
the showroom people r saying that come to jammu store for fixing and i cannot bear the loss
of time and money to go 600km to & fro plus time..Now few days back a team=br...

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Address: Faridabad, Haryana

Hi, I am proud to own a VOLKSWAGEN POLD TDI and I loved the car. But the worst thing is the service and VolksWagen staff as poor guest handling, no etiquettes, no manners must say very rude behaviour. Yesterday I dropped my car for its First service in my nearest VolkWagen service center in Faridabad. Today when I been to service center to collect my car, during the final inspection whether the service is been done properly I found a big...

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Volkswagen India Complaints & Reviews

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Fraud & substandard car

Worst service- Bharat Dealers

A.c not working properly

no proper servicing

Vidyut Motors Pune

Faulty Car

FREQUENT FAILURE OF ENGINE

foul play by sundaram motors/volkswagen

Poor and appalling service at Bangalore Motors

After Sale service of vehicle

poor after sales service and poor product

manufacturing defect in polo car

service problem

misbehave

not entertaining

Regarding the quality and service

Poor maintenance and servicing

Severe Harassment

service and repair

Damage to Car

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