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Volkswagen India Complaints & Reviews

www.volkswagen.co.in

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Updated: Jan 22, 2025

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Good! Volkswagen India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Volkswagen India step up their efforts to fully resolve all complaints 👍

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Address: Pune, Maharashtra, 400040

I purchased Vento (Petrol) on 30th January 2015. On 28th November 2015 around 9:00 pm while driving from Mumbai to Pune. I got a bip and red light on the screen showing engine overheat. Called voxvagen, voxvagan organised vehicle pick up and delivered to B U Bhandari service station. Till today they are finding the problem and to serch the issue they opend complete vehile in terms of Engine without explaining to the owner of the car....

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Address: Ambala, Haryana, 134003

I have bought a Polo petrol in the name of Idea Cellular ltd on last Thursday irsday fron Velocity automotive Ambala city. Om saturday i took it to Pan bkula whoch is 40km from Ambala then i observed that it have wheel balan e and alignment issues and doors sounding like 4-5year old car. I submitted the same to the dealer. My cars Wheel balancing and alignment issue got reaolved but door keep on sounding and car sent to me with same issue...

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Address: Tirunelveli, Tamil Nadu, 629003

Website: www.volkswagen.co.in

VEHICLE NO: TN 74 AK – 0156, OWNER: VANDHANA ASHOK DEALER: M/S. SUSEE AUTOMOTIVE, TIRUNELVELI, TAMILNADU. Note: Vehicle is at Nagercoil and safe in the porch, not in rain I have purchased a new POLO, Comfort line Petrol car, 2015 model in March 2015. I am sparingly using my vehicle and so far driven less than 4000 Kms. Within three months of delivery of vehicle, my vehicle has starting problem due to discharge of battery power...

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Address: 313002

I am very much disappointed after purchasing a vento car.as i have to change fuel injector after only two and a half year of purchase and the gear box, cae lock, hand rest, speakers and even battery is very weak so i have to pay for all this. this is very much disheartening for me and my family....

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Address: Vadodara, Gujarat, 390002

Dear Kamlesh

Please find attached the invoice copy of the work done on 02/06 which will clarify your doubts if the repair towards the said problem was carried out and enough money is being paid or not ….The problem stands UNRESOLVED even after series of follow up mails, calls and service support

Mehul Shah

Raychem RPG (P) Ltd.
Safari Crossing, Near Halol GIDC | Village:Kanjari...

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Address: Mumbai City, Maharashtra, 400074

Website: Indian consumer complaints forum

I have taken a loan of Rs 7 Lac from Volkswagwn finance for 3 years which was completed on 20/10/2015.The loan account no is-[protected]. On 28/08/2015 I have send e-mail attching my address proof(axis bank statement). This is the statement of the same bank through which the ECS was in existence. I have requested them to change & update my address and to send me the NOC in my new address. They have never change my address and send the...

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Address: Pune, Maharashtra, 411032

Hi This is really sorry state of affairs for me. and Iam really hating myself for getting this Volkswagen car. From the day of delivery till today it was always horrible service from dealers across Pune. With such scenario I think Volkswagen is only interested in just selling cars and later harrasing consumers. Well to start with my story, here it goes - Six month before I borugt Volkswagen Polo comfortline (MhXXXXXX) from BU Bhandari...

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Address: 560093

I bought POLO GT TSI 4 months back. Below are the list of issue i noticed in my brand new car.
- Steering wheel making noise
- Getting jerk in second geer
- outside dust and smell comes inside even when the internal air circulation is on.
- Headlamp allignment
I contacted whitefield showroom from where i bought the car. They gave me appointment after three weeks. They kept my car for two days to fix...

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Address: 600012

Website: Opiy

Sir few months back I gave my car for service in Chennai mount road service Centre... I was very much upset with their service. Regarding this I registered complaints in your website. But nobody bothers about it.Now I m getting due for my service in this month
Please help me what should I do to get proper service satisfaction....

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Address: Hyderabad, Andhra Pradesh, 500016

I had booked a volkswagen vento Automatic (White Color) highline.Two people from PPS MOTORS Pvt.Ltd.. Banjara hills Hyderabad by the name Praveen and Mr.D.Srinivas had come to my office and offered me the vehicle @1350000/= Inclusive of
1.Matting
2.Mud flaps
3.Blupunkt Touch screen Music System
4.Reverse Camera
5.Black roof top sticker and
6.window blinds.
Their took all the documents for...

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Address: Belgaum, Karnataka, 590001

My vehicle vento is just 2 years old and last servicing was done 2 months back. Yesterday there was sign of over heating nd smoke from bonnet was seen. Now my vehicle is in showroom at belgaum. How can a 2 years old vehicle have this problem, that to volkswagen...

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Address: 110087

Website: WWW.VOLKSWAGENINDIA.COM

Till the writing of this mail my vehicle is still at the Workshop and now its more than 2 months gone by...Is there anyone listening????? I gave my car Volkswagen Vento Regn No 5860 at authorized service centre at Moti Nagar New Delhi on 29th Aug'15 just for the engine missing problem. I kept following up for the repairs but was told that "We are trying & Testing for various options or probable faults". Finally on 9th Sept'15 late evening...

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Address: Bangalore, Karnataka, 560024

I bought my Maruti Ciaz in Bengalure during first week of January KL01 ML8086 chassis nbr 105037 engine nbr 2453637 Now before it reach 17000 Kms the problem with the car is break pad has worn out and replaced with new one and the car wobbles in first gear The GPS is outdated and even the Maruti service people could not upgrade it The car never met with an accident except the original pure plastic radiator changed when the car was on top...

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Address: Khordha, Odisha, 752002

Website: Bharat's group

My Jetta car no ORO2AY2828 is servicing in dt13.10.15.my car condition is ok.ac is not cooling.and my front glass in breaking.when delivered my car ac is cool ok.in the next day my car is not running in 1st and 2 nd gear.and pollution in cilensor pipe .my ac is ok but my engine in car is not ok after servicing in my car.before servicing my car all condition of engine is ok.after delivery my car condition is bad due to work in ac in engine...

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Address: Mumbai City, Maharashtra, 400099

I had taken a loan for buying a volkswagen polo car from their own financing company for rs. 100000 (Loan account no. [protected]). All the emi's were paid without default, and the account was closed in august 2014. I was issued an noc too for cancelling the hypothecation on the registration certificate. On submitting the documents to the rto, the office wrote to the financing company for a direct confirmation. The company is adamant...

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Address: Pune, Maharashtra, 411045

In just 3 months o[censored]se clutch plate of new Volkswagen zetta car burns and company says it is not covered under warranty as it is wear and tear item. It is really surprising that how the wear and tear can happen in 3 months. I am driving various cars since last 25 years and found no such issue. I think it was very wrong decision to go for Volkswagen brand. I regret buying new zetta, it is total waste. company does not stand by to it's customers....

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Address: Bhopal, Madhya Pradesh, 462001

Website: Www.comsumercomplains.in

I think the problem i came to know from news that Volkswagen cars are heights on its polllution( i even felt sum times and sumtimes) and i feel sound of engine is quite louder as compared to other polo. And suspension problem also is there in polo If any help mail me [protected]@gmail.com...

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Address: 560100

I gave my car for 1st paid service without any noise. When they delivered the car, there was a mild rattling noise. I complained to them stating there's a mild rattling noise. In the VW elite service center, they did multiple road tests and then adviced to replace link rod. I agreed. They replaced, but still the mild rattling noise persisted. They asked me to bring the car back on Monday and again did multiple road tests. They advised to...

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Address: 302015

Website: Www.vw.in

We have vw polo tdi diesel car since 3 yrs. Few days back my car start showing some warning sign on dash board. When we went to vw service centre ajmer, after full day check up they told us it is due to faulty diesel, CRDI system got damaged, costing around 2lacks. They referred us to jaipur Vw service centre. Afer 3 days full examination they told us there is CR system malfuction. Centre will ask for good will support. Then after 2 days...

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Address: New Delhi, Delhi, 110035

Dear Sir, I have given my VW Polo Petrol version car for service at VW service centre, Kirti Nagar, Delhi for 2nd service. There was a problem in the Steering of the car as there was a noise in the steering when the car was parked. The problem was reported at the centre while handing over the car for service. The car was bought from Chandigarh dealer, the car is run for 24, 000 kms. approximately and April'2013 model. The car is registered...

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