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Volkswagen India Complaints & Reviews

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Updated: Jan 22, 2025
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K
k_sam77
from Mumbai, Maharashtra
Mar 20, 2016
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Company service

Address: Guntur, Andhra Pradesh, 522001
Website: www.volkswagen.co.in

Dear Team,

My Car No : AP 15BC 6669
Am not satisfied about our company service, I hav same Engine problem.
They not identified exact complaint wat I hav said.
Am really unsatisfied regarding our services .
Please help us...

Servicing Dates :[protected],[protected]...
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K
Krishnamoorthy K
from Noida, Uttar Pradesh
Mar 19, 2016
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Reg. Complaint about unknown caused of failure by volkswagen service team.

Address: Tirunelveli, Tamil Nadu, 624312

Attn: Volkswagen Customer Support Team / Services Management Team

I am Mr Krishnamoorthy owner of Volkswagen Polo (Regn No. TN76 AB2486 and Model Diesel Highline 1.5 TDI) purchased at M/s Susee Automotive Private Limited, Tirunelveli, Tamil Nadu on 26 August 2014.

I would like to highlight my current issue in relation to your post purchase services.

Emergency Services – Accident

I...
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S
saisarathy
from Hosur, Tamil Nadu
Mar 18, 2016
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No proper reply from dealer for vehicle being left for services

Address: Tirunelveli, Tamil Nadu
Website: www.consumer complaints.in

Dear sirs,
I submit that my vehicle vento 1.6cr(Mt) highline - diesel colour - white bearing reg.No:tn 69 aj 4447 has been left for service complaint on no pickup on 17.02.2016.To your dealer susee automotive pvt.Ltd.Maharaja nagar, tirunelveli. I am not properly answered/ responded while making enquiry about delivery i am simply told that they will be waiting for spares. I am expecting proper and earlier reply. I have been suffering...
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N
Niraj Raghani
Mar 17, 2016
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Vento not being delivered

Address: Nagpur, Maharashtra, 440015

I have booked a vento 2016 at nagpur on 27th February by giving a cheque.
It was promised to be delivered in 10 days. Now its 18 days over and they are not responding.
I am planing to book a complaint....
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P
pace.telecom
from Mumbai, Maharashtra
Mar 16, 2016
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Deduction in cancellation of booking amount

Address: Dehradun, Uttarakhand, 248001
Website: www.consumercomplaints.in

I Amit Malhotra had booked Volkswagen Polo comfort line diesel from Rs 10000/-in Volkswagen dehradun, due to some personal reasons I cancelled the booking and dealer deducted my Rs 3000/- without any reason.
I need to get my full amount back orelse I will file a case in consumer court against the dealership and Volkswagen India....
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T
Tamilarasu Venkedusamy
from Gurgaon, Haryana
Mar 16, 2016
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Extended warranty certificate regards

Address: Chennai, Tamil Nadu, 641062

I had taken Volkswagen Jetta AT on April 2015 in the name of priyadarshini from TVS Chennai showroom.still now I don't get extended warranty certificate and floor mats, mudflops as per sales person committed.we r having very good thinking with volkswagen and this type of issue will be spoiled it.we have 5 Volkswagen cars in our family and hereafter we never purchased vehicle from volkswagen. I hope VW will shortout this issue as soon as possible...
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J
jb2411
from Thanesar, Haryana
Mar 14, 2016
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Vento tdi highline diesel

Address: Faridabad, Haryana, 121006

I'm customer of your co. Which service cost is very high.in comparison of other companies, your service maintenance cost is very expensive. Last time I had used Honda civic even it's service maintenance cost is Rs. Approx. 6000/- but I have drived your car kms. 10081 and all the parts have changed. Your customer are not satisfied....
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D
dktong
from Meerut, Uttar Pradesh
Mar 12, 2016
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Service issue

Address: New Delhi, Delhi, 110005

I had given my polo for 3rd/45km regular service to world class automobile service centre on 3rd March 2016, next day after the service I found that the air flow is not there at all from the center two holes (only coming from outside vents) earlier it was working fine, on 10 March I made more than 10 calls to the service advisor as well as to the service head but they didn't picked the call!!! Surprisingly I got a call for giving points,...
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A
Arun Mohan M
from Ernakulam, Kerala
Mar 12, 2016
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Vehicle complaints after regular service

Address: 600016
Website: www.volkswagenmadras.com

I had given my VW Vento for my regular 3rd service, 3yrs/45k in VW Kun motors Alandur, Chennai. The vehicle had no issues/concerns before the service. After the service is over all sorts of issues cropped up,

1)Brake automatically getting applied while driving
2)ABS indicator glowing
3)Odometer not functioning properly
4)Gear shift indicator not working properly
5)Automatic door locking after the...
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G
Gokulbaskar
Mar 11, 2016
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Service centre salem

Address: Salem, Tamil Nadu, 635305

Am not satisfied about our company service, I hav same alignment problem.
They not identified exact complaint wat I hav said.
Am really unsatisfied regarding our services .
Please help us....
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D
dipakltcol
from Kolkata, West Bengal
Mar 9, 2016
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Developing of a hair line crack in the wind screen glass of my car vento due to heat which is a manufacturing defect but denied by the company.

Address: Kolkata, West Bengal, 7000105
Website: www.consumercomplaints.in/new_complaint

I had purchased a car Vento Regd No WB26T2197in the month of Dec'2015. The Wind Screen Glass of the Car developed a hair line crack, which as per my observation was due to the immense heat as the car was parked outside in open. I have reported the matter to the local authorized workshop located at 43, East Topsia Rd, Kolkata -700105, Ph No[protected], and send my car for free replacement of wind shield glass vide my mail dated 23 Nov'15...
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S
Shivatrivedi7571
from Indore, Madhya Pradesh
Mar 8, 2016
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Jetta mp09mt0003

Address: Indore, Madhya Pradesh, 452001

Sir my service advisor orderd my car front lower grill and left side fog lamp grill before one month around how much should i wait for it this type of service if you give how should we trust to buy a car from u next time i have already two cars of volkswagen. cars are good but main thing is to provide a good service to costumers . I request you to plz send my orderd parts for your company value . I request you.


Thanking...
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M
manu rana
Mar 6, 2016
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After purchase volkswagen feels like a fool... Joker... Poor man... And lots of dirty words for me because i am purchased volkswagen

Address: Jammu, Jammu and Kashmir, 180004

Dear sir I am live in jammu city and I am purchased one new car in every year I have 11 vehicles 7 drivers and many more luxury in my life this is my story ..we come on my point how can u people decided to issue your authorised dealer ...
After this point if you don't have passions please don't read or sorry to say this because I am very badly upset I have purchased polo car before some years car no jk02ax 9237 and I am only service...
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A
Arunraopolo
from Bengaluru, Karnataka
Mar 5, 2016
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Vehicle delivered without registration

Address: Bangalore, Karnataka, 5600100

Hi myself Arun brought polo on 31st dec 2015 from elite motors bangalore,
The vehicle was delivered with some fake Registration number and later compny ppl confessed the vehicle delivered was not been registered itself.
its already 2months till now vehicle is nt registered and elite motors ppl are not responding properly.

its a criminal issue that the vehicle is delivered without regitration

kindly...
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A
Ajinkya Sak
from Pune, Maharashtra
Mar 4, 2016
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Empty fuel tank after service.

Address: Nagpur, Maharashtra, 440028

Hello,
Date: 4th March 2016
Repair Order no: SO154425
Invoice No: SIP154135
VIN: WVWL14608FT042478
Complaint against: Volkswagen Nagpur, Sadiq Motors, Pvt. Ltd., Hingna, Nagpur.

I did service at Volkswagen Nagpur showroom and they delivered the car to my office. I started the car and car stopped after running less than one kilometer. The car was completely empty with no fuel inside. This...
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prag chauhan
from Gurgaon, Haryana
Mar 2, 2016
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Complaint regarding poor service - mohan cooperative service centre

Address: New Delhi, Delhi

This is to bring your attention towards the way you handle customers. I met with an accident on ashram chowk and the nearest service centre is Mohan Cooperative. I visited there with my damaged car. But I am totally dissatisfied with the services and way they handle the customer. No one is ready to listen properly and no one helped me at that time.

I finally have to toe my car to Jahangirpuri service centre.In that case as...
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T
thoufique
from Bengaluru, Karnataka
Mar 1, 2016
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Regarding service in sundaram motors volkswagen

Address: 600006
Website: volkwagenindia.com

Dear team,
i own a vw jetta last month while parked the vehcile out of my home
all the wire has got damaged because of rat bite i have sent the vehcile to sundaram volkswagen wagen which is located in mount road they said need time to analyse i said fine service advisor called after 3 days and given 2.5l quotation
i asked for rat bite how could you charge like this i have taken delivery from service center i went to...
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F
firozhai
from Gurgaon, Haryana
Feb 25, 2016
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Wiring repair

Address: New Delhi, Delhi, 110029
Website: WWW.CONSUMERCOMPLAINTS.IN

Hello!
Recently there were 2 wires (3-4 inches long) of Injector got repaired of my Polo car no DL3C BW 0456 at Automark Motor Pvt Ltd, A39 Mohan Co-op Estate, Main Mathura Road, New Delhi-110044. It was really tough for me to pay an amount of 3200/ for this small wire repair. I felt they have charged unnecessarily this amount. And even if this is their/ VW rate then i doubt that you will last long in India.

Secondly...
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T
Thareshm
from Kottayam, Kerala
Feb 23, 2016
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Service

Team Volkswagen,
It was my dream to buy a Volkswagen car, with god’s grace I bought it on 23/04/2015. Everything was going well till 20th of this month. On 20th I was traveling to Velankanni Church( Tamilnadu ) from Kottayam (kerala) with my family. 21st morning around 1:30am there was a sound coming from my engine side. Then I contacted the roadside assistance number they guided me to local dealer in Trichy (Susee Automotive Pvt...
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D
Dipanshu Singh
from New Delhi, Delhi
Feb 21, 2016
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Worst manufacturing defects

Address: 110094
Website: www.volkswagenag.com

Sir I bought my polo hl tdi last year in February and ive been experiencing some defects which I wasn't expecting from a maker like vw .
Defects . Execive execive cabin noise
My seat adjustment lever came off
My glove box is that much loose that it feel like a drum concert going on in cabin. Meter vibrates a lot from last six months i keep my steering on top condition so it can support the meter and it stop vibrating...
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