Volkswagen India Complaints &amp; Reviews

Address: Kolkata, West Bengal

I have a 2013 Volkswagen Touareg and I had given my car for a standard service to the dealer in Kolkata, OSL Exclusive. When i gave my car I had also complained about the seat memory function not working on the drivers side. On receiving my car back, the technicians had damaged the interior panels, including tearing the leather, scratching the plastic and breaking the trim panels. All of these have been done at the dealership service center....

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Address: 146001

Website: Volkswagen

One month ago we repalced our car sensors but they were not working properly and from that vary day we are asking them to replace it and provide the new sensors but no one is listening and they always make a new execuse. We have to visit there centre again and again and had done numerous calls but till now no one at service centre listen us and they have are bluntly saying to file the complaint. So what a service and hospitality??.our car...

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Address: Darjeeling, West Bengal

I am from bhutan. I had booked a polo gt with "essenn automotive pvt. Ltd" siliguri, west bengal. I made an advance payment of rs. 100, 000/- on the 6th of jan 2016. The dealer gave me 30 days delivery time and later changed it to 45 days. Today, 12th april ( after more than 90 days), when i called them, they are asking me to take my money back because they are not able to supply my car. If that be the case, why did they not say that in the...

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The above vehicle was taken delivery from pps motors, sec bad on 31st march 2015. Now i am going to have 15000 km service from pps motors, suchitra, jeedimetla, sec bad on 11th april. The sounds from doors, dash board, loose hand brake button, pick up of vehicle when slow down in top gear, mud flaps getting loosened often. Please take sufficient care to satisfy that new vehicle was delivered. This is the sixth new vehicle i owned, but this...

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Address: Aurangabad, Maharashtra, 431001

Dear sir,
I have purchased polo 1.2 in feb..
i wanted carbon steel colour, the colour was available
in showroom that time even also dealer registered vehicles in red colour
& then told now regstration has been done we cant change now...so please give me colour change till date i did not get regstration no....

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Address: Kutch, Gujarat, 370001

Website: Volkswagen

I am always facing issue while servicing my car or repairing, gandhidham auto mark dealer is charging so higher every time

This time, I have kept my car on 26th Feb and they got resolution on 7th April, while there was not any major issues. They are charging 10000+ labor against part of 24000.

I have already mark many emails but not getting any responses.

Requesting you help for my issue...

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Address: 560062

Dear team,

I am highly disappointed by choosing volkswagen service centre for servicing my car, i feel it's common practice your employees follow which is disgracing your customers, i was happy owning volkswagen highland car in diesel version but now i feel so disappointed to own one, i would rather choose to sell it and try other brands which are efficient and capable of providing services to their customers. I definitely...

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Address: 410210

Sir,

I have purchased the Polo 1.6L bearing MH46 P 8311 from the Volkswagen Showroom at Nerul, Navi Mumbai in june, 2012. WIthin 2 months, A/C in the car was not cooling down. Since then we have taken the car two times to VW authorised workshop with the AC cooling was the major complaint. Every time, workshop technicians used to do some temporary fixing which used to be working for few months then again it is the same. Everytime...

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Address: New Delhi, Delhi, 110059

Website: volkswagenindia

Dear sir / madam

Required your intervene in the above subject matter.

Vehicle details
Chassis no: wvwa13602dt037498
Regn no: dl12cg1191
Reg date: 11/03/2014

Case history

I had purchase this vehicle on march 2014, as per rsa with vw it will
Be for two years that means it wil be valid till 11/03/2016.
But on 27/02/2015 my vehicle got breakdown & i...

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Address: 535003

Website: www.volkswagen consumer forum.com

Dear Volkswagen Team,
I'm Dr.S.R.Chakravarthy, Orthopaedic surgeon and a proud owner of VW Vento ...pretty pleased with the performance of my car till now..on Jan 5, 2016-i gave my Vento for regular yearly servicing, even though it didn't troubled me.
After nearly 15 days of post servicing(nearly 400 kms of running), my vento suddenly deteriorated its running with due indicators on the monitor...vehicle is running as if its...

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Address: Kottayam, Kerala, 686001

Dear sir
I had a really bad experience at your dealership in my place kottayam the other day. And to my suprise even the main person showroom manager was too involved in it.
I had a polo and was using it since 4 yrs . While i bought it also ur this dealership showed too much attitude and i had to buy it from evm cochin which is 100 kms away from me. Now when i sold my old polo to buy a new polo GT TSI . I faced same issue....

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Address: Darjeeling, West Bengal, 734001

Hello
i am prateek pugalia owned a polo car.
at the time of purchase there was a mistake in my blue book and which is not yet resolved.
today i have called to servicing department for giving my car at servicing they doesn't have spare parts and they doesnt have the driver to pick my car from my address.
one year ago i have complain about the denting and painting work done till date that complain is not yet resolved.br...

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Address: 400101

Website: Consumer complaints.in

Hi,

My name is nishant agrawal from mumbai. I had purchased vento 1.2l tsi highline petrol model in the month of october 2015 from volkswagen mumbai north showroom. Car details are:

Car number - mh 03 bw 8122
Chasis number - mexk15602gt037349

I had given my car to volkswagen mumbai north workshop for some minor technical issues like door alignment which caused noise while driving. Car was...

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Address: Kamrup Metropolitan, Assam, 781012

Website: as mentonned above description

I purchased volkswagen polo 1.2 TDI in Feb 2013.After one and 11 month the fuel pump of my vehicle developed defect and replaced after 8 days of halt .and vehicle became operational.Again on 1st April 2016 the same fuel pump problem arised and presently the vehicle is in halt.I communicated in toll free no and lodge the complaint and from where a complaint registration no CCR43950 given to me.Again on 4th April 2016 when I communicated in...

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Address: Indore, Madhya Pradesh, 452010

The above mention car is at the service station of authorized dealer of the company since 9th jan 2016 with damaged engine. The car was refused to service due non availability of oil filter due bad financial situation of the dealer. The under signed has visited, written and requested the dealer, the company and company in germany a number of times but no action has been taken. The car engine need to be replace as per information provided...

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Address: Chennai, Tamil Nadu, 600085

Hi,
This is regarding the improper service by VW service center at chennai.

Had given my car for service twice for a complaint that the entire vehicle is shaking and jerking. It becomes very uncomfortable to drive with this issue especially when above 50 KM speed. This problem has not been rectified and i am really feeling odd about the way they have responded saying they have huge number of cars to take care cause...

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Address: Valsad, Gujarat, 396191

Dear sir
I am using ur vehical since 5 years and i am getting my vehicle vento desiel mh-04-ex-5959 serviced in your service station of vapi that is automark motors pvt ltd - vapi -gujarat .
As per your service consultant and manager sunil bhai my vehicle had some problem related turbo and he said you have to change the full turbo unit which will be cost of rs150000
I said them to confirm twices and as per their talks...

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Address: Thrissur, Kerala, 680008

I own a 2014 VW Vento diesel car .
I have taken the extended warranty. My car's steering shivering at high speed braking. Sometimes it actually take the confidence to drive at high speed. The high speed I means just 80kmph. It is a very pathetic experience from a brand of world class dignity.
When ever I asks dealer to take sort the complaint they always telling to polish the disc and I have to pay the money. Since I am under...

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